Fairview New Homes Avaliações 

562
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We received wonderful customer service from Rico at Park Quarter. He spent a lot of time helping us explore our options as home movers and went above and beyond to assist us with our enquiries. He was... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Rico really helped me with getting me on my way to buying my first property. So clear and friendly from the start of explaining how Park Quarter is set out, and then onwards to the show room and the... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Just at the beginning stages of my property search. Monica and Mursal gave me valuable information to help me during my property searh as a first time buyer this is very valuable and I truly apprecia... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had a really positive experience viewing Park Quarter. Rico was fantastic throughout the viewing and did a great job showcasing the development and everything it has to offer. The flats themse... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Construtor
  2. também em
  3. Desenvolvimento Habitacional

Escrito pela empresa

Since 1961, we’ve been helping people to find and buy their dream home. Whether you’re a first-time buyer looking to get on the ladder, or you’re looking to find your next home, we have an exciting range of new build properties available at developments all over London and the South East. Contact us for more information.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

562 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as avaliações

(562)

201 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Smart organisation

The staff in marketing are knowledgeable and helpful

12 de dezembro de 2025
logotipo da Fairview New Homes

Resposta da Fairview New Homes

Dear Martha,

Thank you very much for your lovely review we will pass this onto the team.

Many thanks,
The Fairview Team

Avaliado com 5 de um total de 5 estrelas

Fairview staff based in Southall they…

Fairview staff based in Southall they help find the best option for me and I am very happy with it.

4 de dezembro de 2025
logotipo da Fairview New Homes

Resposta da Fairview New Homes

Dear Conceicao,

Thank you for your feedback. We’re glad to hear that our team at Southall helped you find the best option, and we wish you all the best in your new home.

Many thanks,
The Fairview Team

Avaliado com 4 de um total de 5 estrelas

Everyone was helpful throughout the…

Everyone was helpful throughout the process but the legal aid the company suggested were not very transparent and helpful regarding the terms. Not very clear regarding the miscellaneous charges and terms and conditions of Fairview. Jury and Mursal were very polite and helpful .

11 de dezembro de 2025
Avaliação não solicitada
logotipo da Fairview New Homes

Resposta da Fairview New Homes

Dear Pallavi,

Thank you for sharing your feedback. We are pleased to hear that you found our team members, including Jury and Mursal, helpful throughout your experience.

We’re sorry to hear that the legal aid suggested were not very transparent and helpful regarding our terms and conditions. We appreciate you bringing this to our attention and will ensure we will pass your comments on to the relevant parties.

If you have any further questions or concerns, please feel free to reach out.

Many thanks
The Fairview Team

Avaliado com 5 de um total de 5 estrelas

Was great service with Quaz and Lina

Was great service with Quaz and Lina. Very good explain and very nice talk doing service very fast. I think they know their job perfectly and how to help customer happy 😊

10 de dezembro de 2025
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Resposta da Fairview New Homes

Dear Batbold,

Thank you for your feedback. We’re delighted to hear that Quaz and Lina provided clear explanations, efficient service, and a positive experience throughout your visit. Your kind words mean a great deal to the team, and we’re pleased to know their support helped make the process smooth and enjoyable. If you need any further assistance, we’re always here to help.

Many Thanks
The Fairview Team

Avaliado com 5 de um total de 5 estrelas

Dedicated & cheerful support!

Dedicated & cheerful support!
The team(especially special thanks to Sam & Max) have provided prompt service end to end until the exchange.

28 de novembro de 2025
logotipo da Fairview New Homes

Resposta da Fairview New Homes

Dear Yuichi,

Thank you for your kind feedback. We’re pleased to hear that you received dedicated support from our team throughout the process. Sam and Max will be especially glad to know their prompt, end-to-end assistance made a positive difference to your experience. We appreciate your review and are here should you need any further support.

Many Thanks
The Fairview Team

Avaliado com 5 de um total de 5 estrelas

Home owner in less than a month

Home owner in less than a month! 😂
Everyone was amazing. From Max to Sam to Qassim to Lina.
Very quick reassuring responses, guidance and support. Max was on top of things all throughout and already advising and referring friends into joining.

10 de dezembro de 2025
logotipo da Fairview New Homes

Resposta da Fairview New Homes

Dear Farah,

Congratulations on becoming a homeowner. Thank you for taking the time to share your experience. We are delighted to hear that Max, Sam, Qassim and Lina provided prompt, reassuring guidance and support throughout the process. Your recognition of the team’s efforts, as well as your referrals, are sincerely appreciated. Should you require any further assistance, please don’t hesitate to contact us.

Many Thanks
The Fairview Team

Avaliado com 5 de um total de 5 estrelas

Park Quarter - a humble abode

We were always greeted with a warm smile from the Fairview team whenever we visited the site. Special thanks to Monica and Jury who were super helpful during all our interactions. They guided us through the intricacies of property-related processes and helped us with all queries we had.

9 de dezembro de 2025
Avaliação não solicitada
logotipo da Fairview New Homes

Resposta da Fairview New Homes

Dear Kaustav,

Thank you so much for your lovely review! We’re thrilled to hear that you always felt welcomed by the Fairview team. Monica and Jury will love to hear how much their support and guidance meant to you throughout the process. If there’s anything else we can assist you with, we’re always here to help.

Many Thanks
The Fairview Team

Avaliado com 5 de um total de 5 estrelas

Very helpful team

The team at park quarter were so helpful and very kind!

8 de dezembro de 2025
Avaliação não solicitada
logotipo da Fairview New Homes

Resposta da Fairview New Homes

Dear Sofia,

Thank you for your feedback! We’re so glad to hear that the team at Park Quarter were helpful and kind. We truly appreciate your kind words and are always here if you need anything further.

Many thanks
The Fairview Team

Avaliado com 5 de um total de 5 estrelas

I’ve had a wonderful experience with…

I’ve had a wonderful experience with the staff; they’ve been amazing and incredibly helpful, especially Monica, who has been with us since the beginning of the house process.

8 de dezembro de 2025
Avaliação não solicitada
logotipo da Fairview New Homes

Resposta da Fairview New Homes

Dear Megi,

Thank you so much for your lovely review! We’re delighted to hear that you’ve had such a positive experience with our team. Monica will be thrilled to know her support has made such a difference throughout your home-buying journey. If there’s anything else we can assist you with, we’re always here to help.

Many Thanks
The Fairview Team

Avaliado com 5 de um total de 5 estrelas

Mural from new Barnet development was…

Mural from new Barnet development was brilliant ticked all the boxes am very happy with my experience very professional.

4 de dezembro de 2025
Avaliação não solicitada
logotipo da Fairview New Homes

Resposta da Fairview New Homes

Dear Michelle,

Thank you for your review! We're delighted to hear that your experience with Mursal at our New Barnet development ticked all the boxes. If there’s anything more we can assist you with, please don’t hesitate to reach out.

Many Thanks
The Fairview Team

Avaliado com 5 de um total de 5 estrelas

Yesterday I viewed several apartments…

Yesterday I viewed several apartments with Qasim. He was extremely helpful and provided a lot of useful information. Much appreciated!

6 de dezembro de 2025
Avaliação não solicitada
logotipo da Fairview New Homes

Resposta da Fairview New Homes

Dear Lala,

Thank you for your kind review! We're delighted to hear that Qasim was able to assist you and provide helpful information during your viewings. Your feedback is truly appreciated, and we’re here if you need any further support as you continue your search.

Many Thanks
The Fairview Team

Avaliado com 1 de um total de 5 estrelas

UNETHICAL COMPANY - AVOID AT ALL COST !!!!

I recently had an extremely disappointing experience with Fairview New Homes, and I feel compelled to share it to warn other potential buyers.
I was genuinely interested in purchasing a flat from them. After two viewings and being offered some attractive incentives, I decided to make an offer almost immediately. The sales representative was very pushy, strongly encouraging me to sign a reservation as soon as possible. Given that I had funds ready and a strong profile as a first-time buyer, I agreed and signed the reservation on Sunday, 23rd November.
From that point, I spent several days in back-to-back meetings with mortgage brokers to secure a good rate. I even planned a third viewing for the following Saturday but tried to bring it forward to Thursday to expedite the process and finalize the mortgage sooner.
Here’s where things took a shocking turn:

When I reached out to the same sales representative to move the viewing forward, I received no response—calls and messages went unanswered.
I then checked online and saw their office listed as “temporarily closed”, which was very strange (DODGY if you ask me).
The next day, I received a call from their head office (hidden number - probably to cover their tracks) informing me of the most unbelievable news: the flat I had reserved was sold to a large investor who allegedly purchased the entire building (a 20-floor building with roughly 6 flats per floor—do the math). Surely you don't negotiate a £48m sale overnight so i am convinced this was premeditated.

This raises serious questions:

What is the point of a reservation if the property is still being advertised and sold elsewhere?

How can you actively market flats to retail buyers while negotiating a bulk sale of the entire building behind the scenes?

Is ethical conduct not a requirement at Fairview New Homes? (obviously not)

When I asked for compensation for the opportunity cost, financial impact, and emotional stress caused by what I consider a clear breach of the reservation agreement, their response was essentially:
"Sorry, but not sorry. Goodbye."
I had heard questionable things about this company before, and my experience sadly confirms them. If you value transparency, ethics, and reliability, I STRONGLY advise you to think twice before dealing with Fairview New Homes.

3 de dezembro de 2025
Avaliação não solicitada
logotipo da Fairview New Homes

Resposta da Fairview New Homes

Dear Yasmeen,

We are sorry to hear you had a disappointing experience with Fairview.

Our records show we have been in discussions with you and have provided clarification on the circumstances surrounding the home you were interested in. We understand this outcome was disappointing, however we are confident that we have responded transparently and appropriately throughout.

If you feel you have any further queries, please contact us directly so we can continue the conversation with you personally.

Kind regards,

The Fairview Team

Avaliado com 5 de um total de 5 estrelas

We recently viewed some apartments in a…

We recently viewed some apartments in a new development with Qasim, and he made the whole experience really comfortable. He was friendly, genuinely helpful, and never rushed us. Qasim took the time to answer all our questions clearly, which we really appreciated. We left feeling confident and well-informed.

29 de novembro de 2025
Avaliação não solicitada
logotipo da Fairview New Homes

Resposta da Fairview New Homes

Dear Diego,

Thank you for taking the time to share your experience. We're pleased to hear that Qasim helped make your viewing relaxed and informative. It’s great that you felt comfortable asking questions and came away feeling confident about the details.
If there's anything else you'd like to explore or discuss as you continue your search, please don’t hesitate to get in touch.

Many thanks
The Fairview Team

Avaliado com 5 de um total de 5 estrelas

First time buyers

My partner and I have had a lovely experience purchasing our first home. Our advisor Mursal guided us through the entire process without any pressure to purchase throughout. She was very attentive and was able to answer all our questions with ease. The process of making the purchase was also very easy and everyone at fairview were knowledgeable and communicative on what the next steps were for us. We are very happy with the result and can't wait to move into our new property!

12 de outubro de 2025
Avaliação não solicitada
logotipo da Fairview New Homes

Resposta da Fairview New Homes

Dear Laura,

Thank you so much for sharing your experience. We’re thrilled to hear that your first home purchase was such a positive one and that Mursal was able to guide you through the process with care and clarity. It’s great to know you felt supported every step of the way and that our team kept everything smooth and well communicated.

We’re delighted for you both and excited for you to move into your new home. If you need anything at all in the meantime, we’re always here to help!

Many thanks
The Fairview Team

Avaliado com 5 de um total de 5 estrelas

Suzie was fantastic

Suzie was fantastic, honest and open about the information on the flats and mortgage deals. It was very a great experience!

29 de novembro de 2025
Avaliação não solicitada
logotipo da Fairview New Homes

Resposta da Fairview New Homes

Dear Nayan,

Thank you so much for your kind feedback! We’re delighted to hear that Suzie was able to support you with honest, clear information and make the experience such a positive one. We’ll be sure to pass on your kind words to her. If you need anything else or have further questions, we’re always here to help!

Many thanks
The Fairview Team

Avaliado com 5 de um total de 5 estrelas

Excellent service and a very…

Excellent service and a very approachable and efficient team. I couldn't believe I was in my new flat within 6 weeks.
Sam was great at finding me a flat that really suited me which included parking.

26 de setembro de 2025
Avaliação não solicitada
logotipo da Fairview New Homes

Resposta da Fairview New Homes

Dear Sam,

Thank you for your wonderful review. We’re so pleased to hear that our team made the process smooth and efficient for you and that you were able to move into your new flat so quickly! It’s great to know Sam found a home that suited your needs. We hope you enjoy your new home.

Many thanks

The Fairview Team

Avaliado com 5 de um total de 5 estrelas

Fairview Brentford viewing with Qasim

I made an appointment with Qasim to see a few apartments in the Fairview development in Brentford. He was super friendly and helpful from the start and handed me a coffee straight away (much needed). We went to see 1 and 2 beds. Qasim went through sq feet, prices etc and I went away with some brochures and options going forward. A lovely experience all around

17 de novembro de 2025
Avaliação não solicitada
logotipo da Fairview New Homes

Resposta da Fairview New Homes

Dear Charlotte,

Thank you for sharing your experience with us. We’re delighted to hear that Qasim made your visit to our Fairview development so welcoming and informative. It’s great to know you felt supported while exploring the different apartment options. We’ll be sure to pass on your kind words to him. If you have any questions or would like to revisit any of the homes, we’re here to help!

Many thanks

The Fairview Team

Avaliado com 5 de um total de 5 estrelas

Suzie has been absolutely amazing…


Suzie has been absolutely amazing today. She took the time to show us multiple plots and went out of her way to accommodate our affordability and preferences. Her patience, professionalism, and genuine willingness to help made the whole experience far more reassuring and enjoyable. We truly appreciate her effort and dedication, and she is a real credit to your team.

23 de novembro de 2025
Avaliação não solicitada
logotipo da Fairview New Homes

Resposta da Fairview New Homes

Dear Marianne,

Thank you for your lovely feedback. We’re so pleased to hear that Suzie made your visit such a positive experience and took the time to help you find plots that suited your needs. We’ll be sure to share your kind words with her. If you need anything further, we’re always here to help!

Many thanks

The Fairview Team

Avaliado com 1 de um total de 5 estrelas

Disaster

Disaster. I bought my Fairview flat 11 years ago and investigations since Grenfell have meant years of uncertainty regarding fire safety. Cladding is the smallest part of the problem. We were due, after years of uncertainty, to move out for 8 weeks early next year whilst the flat totally reconfigured to make it safe. That has just been moved to 13 weeks out late next year. It seems unlikely this is this is the final deal.
The ceiling, some of the walls and perhaps some floor will be ripped out and replaced - that’s how dangerous the original build quality has proved to be. Comunal areas require extensive work too.

4 de novembro de 2025
Avaliação não solicitada
logotipo da Fairview New Homes

Resposta da Fairview New Homes

Dear Sean,

Thank you for taking the time to share your feedback. Without having full details regarding which development you are referring to, we’re unable to comment on the specific circumstances you’ve mentioned.

However, we would like to reassure you that we take our commitments under the Ministry of Housing, Communities and Local Government (MHCLG) Developers Agreement extremely seriously. We are fully committed to remediating all life-critical fire safety issues identified within our developments. Due to the age and lack of construction information on the older Estate of High Rise Buildings, we have had to proceed in a slow and cautious manner, to ensure that all the issues are identified and the correct fire stopping / remediation design is utilised.

We continue to keep communication channels open with residents and provide regular updates on progress and next steps. If you would like to discuss your individual situation further, please contact marketing@fairview.co.uk with your details and we will pass this onto the relevant team.

Many thanks

The Fairview Team

Avaliado com 5 de um total de 5 estrelas

Jury was so helpful to us purchasing…

Jury was so helpful to us purchasing our first home from the beginning to finalise it. She has acted very quick on every stage whenever we needed help to get some answers to our questions. It is a pleasure to know her.

25 de julho de 2025
Avaliação não solicitada
logotipo da Fairview New Homes

Resposta da Fairview New Homes

Dear Metin,

Thank you for sharing your experience! We’re so happy to hear Jury went above and beyond to help you with your first home purchase. We’ll be sure to share your lovely feedback with her.

Many thanks

The Fairview Team

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