The ticket purchase was completely seamless and easy to follow, with events clearly outlined so you can make the correct selection without any confusion. Setting up an account and accessing your ticke... Ver mais
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Veja o que dizem as avaliações
We had a great time at the ABBA daytime dance party. It was well organised without feeling like you were being scrutinised constantly. It was fun and the music was great.
I clicked on an event link on Facebook and it took me to the purchase ticket page immediately. I purchased 4 tickets only to find that the date on the advertisement I had clicked was not the date on... Ver mais
A empresa respondeu
Purchasing the tickets was quick and easy especially the 2nd time as app already set up. Will continue to use. My only issue is with the Venue of the Country Day. The music started off as country... Ver mais
Detalhes da empresa
Escrito pela empresa
Fatsoma is an event marketing platform that enables event promoters to connect with their fans and sell out events.
Informações de contato
Jactin house, 24 Hood St, Ancoats, Manchester , M4 6WX, Manchester, Reino Unido
- fatsoma.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 99% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Quick and easy and so straight forward…
Quick and easy and so straight forward to make a booking and purchase tickets, cant wait to see Red Richardson...
Bit misleading with welcome code
Bit misleading with welcome code. Hadn’t realised it was only on a certain number of tickets which feels a bit mean-spirited.

Resposta da Fatsoma
Very happy with the customer service
Very happy with the customer service. I wanted tickets to a sold out event, so emailed with the hope of just being placed on a waiting list. But was instantly emailed back with two tickets and exceptional communication to make sure all was completed online and I was happy!
JOB DONE In A Blink of an Eye 👁️
Wow 🤩 tickets delivered for event immediately. Highly Impressed! Thank You 🙏🏻
Worst website ever for buying tickets
Worst website ever for buying tickets. They dont have any ownership of the events listed on their website.
!!! WORST EXPERIENCE !!!

Resposta da Fatsoma
When purchasing a seat & after…
When purchasing a seat & after completing the info was informed I needed to download the app & print the ticket. I have a small iPad with limited memory & unable to do so along with not having a printer or smartphone. After the paying the fee & providing info unsure if I’ll be able to attend concert. I’ll take the iPad along & show what I have & hope I’m able to attend concert.
Your response doesn’t state if I’m able to use the iPad to verify the ticket as I DO NOT have a printer. Previously able to be able to go to Office Max for printing & they closed the store. There are no local options.

Resposta da Fatsoma
Got scammed.
Got scammed.. Selling ticket for fan zone in a pub.. When you arrive in pub anyone can go in the pub and you are not allowed to sit because someone in the pub booked tge table for free (without buying any ticket). SCAM

Resposta da Fatsoma
I bought 5 wrong tickets and want to…
I bought 5 wrong tickets and want to change them ( disabled to bronze) which cost the same. No one seems to be able to help. I have sent several emails and the advice is for someone to change the tickets in UK but they don’t have a phone number where I can call!

Resposta da Fatsoma
Excellent service
Excellent service. There was a blip in delivery but courier error, soon sorted out by Fatsoma.
Very accessible
First time on the site and it was a dream! Easy to navigate, quick and painless! 🙌
Quick,easy process and would recommend…
Quick,easy process and would recommend this company without hesitation.
Very bad experience with Fatsoma
Very bad experience with Fatsoma: very poor response from your ticketing department : I requested a time change for the show in newark , delaware : from 630 pm to730 pm on September 12 ;
Because id this bad experience , will never buy tickets from you & attend your shows: plus I would by be recommending any Fatsoma show to my friends, office colleagues and relatives

Resposta da Fatsoma
I was offered a welcome 15 discount…
I was offered a welcome 15 discount that I didn’t receive when I ordered. when I emailed customer service They told me to call England during their regular business hours and they could probably help me. That’s about 8 time zones away. That’s not the kind of support I expect.

Resposta da Fatsoma
I received the email with the welcome15…
I received the email with the welcome15 discount. When I placed my order, it said “discount applied”, but I received no credit for it. The price I was charged remained the same as originally listed.

Resposta da Fatsoma
I did not get the promised 15% off in…
I did not get the promised 15% off in exchange for phone number. The ordering process was confusing as I wanted the 9:00 slot but the 3:00 time was the time indicated I. The area if the web page that was most prominent. I found it to be confusing g and not user friendly. Sorry.

Resposta da Fatsoma
I find the site easy to navigate and…
I find the site easy to navigate and book.
However, I booked the wrong tickets, not sure how I did that.
I looked at the rules etc and they will not refund or change date of ticket which is a little disappointing.
Ik maakte de vergissing van het boeken…
Ik maakte de vergissing van het boeken van 1 ticket in de prijsklasse waar het meteen de laatste ticket betrof, terwijl we graag met z'n 2 naast elkaar wilden zitten. Dus ik probeerde direct te annuleren.... dat kon niet.... toen heb ik meteen een mail gestuurd met de vraag of men de gekochte kaart kon omzetten naar een plek waar nog wél voldoende plaatsen waren.... dat kon ook niet...
Toen ben ik maar alleen gegaan... en wat bleek...er waren in elk geval nog 4 plaatsen in dezelfde prijsklasse beschikaar, want ik heb het hele uur naar 4 lege stoelen zitten kijken.. en er waren 2 rijen achter mij compleet leeg, terwijl de site aangaf dat alles verder was uitverkocht.
Overigens vond ik het concert (van nog geen 60 minuten) die 30 euro absoluut niet waard... maar dat is waarschijnlijk een kwestie van smaak...

Resposta da Fatsoma
Disappointing candlelit concert
I have just been to a candlelit concert and I was completely underwhelmed. The main disappointment was that, despite the hot weather, there were no drinks available. On asking for a drink if water I was directed to the toilet as they had no means of getting me a drink. I said I felt unwell but there were no first aiders. There was no programme of events and although the music was good the introductions were muffled. There were very few candles and some were not working. A very disappointing event !!

Resposta da Fatsoma
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