A nightmare, Order placed in March. Was out of delivery after few days, and the parcel disappear. Of course is DPD fault, but from that moment they have started pushing back to DPD and DPD to them. T... Ver mais
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Veja o que dizem as avaliações
Firstly, not UK based despite web address. Have had issues with misdelivery not being resolved previously, however on this occasion no issues. Shame they don't put any cushioning in the parcels too, j... Ver mais
Spoke to company yesterday regarding a return of an item bought and returned ( had faulty zip) 3 weeks ago. Apparently returned item was held up in Dutch customs so had not, as yet, been delivered ba... Ver mais
Overall, I’m happy with Fishdeal — the delivery was fast and everything was well packaged. The only issue was that some of the lures I chose arrived in different colours than the ones I selected; I di... Ver mais
Detalhes da empresa
Informações de contato
Gatehouse Close, HP19 8DE, Aylesbury, Estados Unidos
- fishdeal.co.uk
Respondeu a 92% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Reliable as usual and prices beating …
Reliable as usual and prices beating UK retailers.
Product looks good and value for money…
Product looks good and value for money but a little disappointed in delivery time.
DO NOT BUY FROM THEM. A nightmare,
A nightmare,
Order placed in March. Was out of delivery after few days, and the parcel disappear. Of course is DPD fault, but from that moment they have started pushing back to DPD and DPD to them. They have started investigation after investigation. And I’m still waiting an answer about my refund. (1 month after the order). I’m sure they will push back again and again. DO NOT BUY FROM THEM.
I bought a 100 pound carp mystery box…
I bought a 100 pound carp mystery box it’s says u are guaranteed to get more than you payed it was okay I give it a 6 out of 10 I don’t see how it’s worth more than 100 but it was good to do and did get a few nice bits I’ve don’t a lot of carp mystery boxes from a lot of different places so I’ve had better and worst but it’s a mystery at the end of the day
I found the experience excellent
I found the experience excellent
A great company with cracking deals…
A great company with cracking deals and a superb service. I would recommend them to everyone who fishes
Great value communication and service…
Great value communication and service many thanks
Rod does not appear pink when it arrived
I purchased this rod as my wife has just started fishing with me and wanted a pink rod. The image appeared to me as hot pink however when it arrived in reality it appeared bright red. After a quick exchange of messages return was relatively easy with the full amount paid refunded (including postage) and free return label supplied.
Ordered and processed on the same day
Ordered and processed on the same day, delivered in 5 days. Kept up to date on the delivery at all stages.
Great service as always.
Still waiting for refund
The item came damaged, really struggled to get through to them on the phone , eventually got a reply off an email, sent item back track and trace said item was received by them , emailed again for refund and they said its not been processed , could take up to 14 days even though ive proof they have received it , just hoping I get refund soon as its over £200 Not good service in my eyes
Long delivery
When I ordered it said it 2-5 day delivery. I ordered on 4th of March and it's March 20 today and I'm still waiting for items I ordered. In Q&A it says that some of items might take up to 16 day to be delivered. It didn't say it for items I was ordering, as I said on checkout it stated 2-5 days. I'm going on "fishing" holidays in 2 days, hopefully it will be delivered by then. Other then that shop has a big variety of fishing tackle for all occasions, with reasonable price.
Exceptional Customer Service
Spoke to company yesterday regarding a return of an item bought and returned ( had faulty zip) 3 weeks ago. Apparently returned item was held up in Dutch customs so had not, as yet, been delivered back to Fishdeal. Without hesitation they offered a full refund even though I’d originally requested a replacement. Really impressed with level of service and will not hesitate to use this company again in the future
A wide range of fishing tackle at great…
A wide range of fishing tackle at great prices, will definitively use again.
Great service as always buy regular…
Great service as always buy regular from here good products at good prices
Wrong rod delivered twice
I ordered a spinning rod off of them and they sent me a baitcaster which I returned and they said they would be sending me the right spinning rod and when it arrived it was the exact same baitcaster they sent me the first time this is ridiculous got it wrong twice when I specifically ordered a spinning rod

Resposta de Fishdeal
Poor service
email on a tuesday to cinfirm my item had been posted, lies lies and more lies, they posted it on a saturday so now they can have it back and ill buy from another shop.
Poor service no comms just as long as they get your money

Resposta de Fishdeal
Fast refund
Order, did not arrive, lost by courier (parcel force).
Refund was quick and hassle free
Excellent service Preston trolley…
Excellent service Preston trolley shipped from the Netherlands arrived within 5 working days
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