Fishdeal Avaliações 

948
•
O TrustScore é 3.5 de um total de 5

3,3

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Alot of items are not available when on offer frustrating, how ever great prices when it's stuff you want, service if first rate. Web site easy to use. Postage to the UK can be slow as parcels have to... Ver mais

Avaliado com 5 de um total de 5 estrelas

I don't think that fishdeal.co.uk try to hide the fact that they are based in the Netherlands, it really doesn't matter. What does matter is that the prices are cheaper than competitors and the tracki... Ver mais

Avaliado com 1 de um total de 5 estrelas

I ordered an item and payment was taken I was given a 6/10 delivery date,on the tenth day of delivery I was informed that my item was out of stock and that I would receive a refund in 48 hrs. Staff... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very happy with my deeper spark bait boat. It was £150 cheaper than everywhere else 😊👍🏻👍🏻👍🏻 will definitely order again 10/10

Detalhes da empresa


Informações de contato

3,3

Bom

O TrustScore é 3.5 de um total de 5

948 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 42% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,3

Todas as avaliações

(948)

136 avaliações nos últimos 12 meses

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Avaliado com 2 de um total de 5 estrelas

Didn't get it delivered till 3 weeks…

Didn't get it delivered till 3 weeks after as delivery order didn't have a door number on so had to collect myself already done the fishing

10 de outubro de 2025
Avaliação não solicitada
logotipo da Fishdeal

Resposta da Fishdeal

Hi,

We’re sorry to hear about the delay with your delivery. Please note that we don’t make any changes to address details unless a customer contacts us before the parcel is dispatched, as we rely on the information provided during checkout. Our delivery times can vary depending on the product, with the longest estimated timeframe being up to 10 working days.

We appreciate your understanding and feedback.

Kind regards,
Team Fishdeal

Avaliado com 5 de um total de 5 estrelas

This store offers excellent value and a…

This store offers excellent value and a wide range of products. The customer service is also top-notch. Considering that it ships from Holland, the delivery is quite fast. I had an issue with a rod that broke on the first use, and the customer service promptly resolved it under the warranty. I highly recommend this store.

20 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Scam or simply terrible service

Ordered a jacket that took longer than promised to arrive. The delivery then arrived and it was an empty cardboard box!
After a few emails I received a response that they had video surveillance that confirmed it was packed. Luckily, I’d kept the box and checked its weight compared to the couriers tracking details. Exactly the same - jacket had not been sent!
10 days on. Still waiting for a refund or reply to emails.
Reported to credit card company and certainly wouldn’t use this company again

1 de outubro de 2025
Avaliação não solicitada
logotipo da Fishdeal

Resposta da Fishdeal

Hi Colin,

Thank you for your review.

We have looked over your case and we found that our team has followed the correct process and conducted the needed investigation for your parcel. Like you have mentioned before, we confirmed that the order was sent correctly and the information of the parcel was correct all the way to its delivery.

However, our team did follow up with you by placing a refund for the order.

We are sorry for the inconvenience this situation may have caused.

Kind regards,
Team Fishdeal

Avaliado com 5 de um total de 5 estrelas

Very good company

First time ordering from fish deal,will definitely order again from them ,they kept me informed about my order and the items arrived on the date they said it would

25 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Still not received my package yet after…

Still not received my package yet after 3 weeks? Also takes a few emails and days to get a response from you?
After my experience I wish I just paid a little bit more and had my reel to go fishing

25 de setembro de 2025
Avaliação não solicitada
logotipo da Fishdeal

Resposta da Fishdeal

Hi,

Thank you for your feedback, and we’re really sorry to hear about the delay and your experience with our customer service. We completely understand how disappointing it must be to wait this long for your reel, especially when you were ready to go fishing.

We want to assure you that we've done our best to resolve the issues with your order. Our delivery times are estimated, and unfortunately, delays can happen due to courier or customs factors beyond our control.

We truly appreciate your patience and your input.

Kind regards,
Team Fishdeal

Avaliado com 5 de um total de 5 estrelas

Shimano Bolognese 5M

The rod was quickly despatched with a very good delivery tracking service. The product supplied was a Shimano Bolognese 5m. I have used it today for dapping flies and can state that is a first class rod. A quality build,slim and light with a nice action. I also did catch a trout!

24 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Slow delivery and lack of information

Placed order 2 weeks ago and still waiting . Terrible service.

17 de setembro de 2025
Avaliação não solicitada
logotipo da Fishdeal

Resposta da Fishdeal

Hi,

Thank you for your review. We're sorry to hear about the delay you experienced at the time and any frustration it caused. Since then, we've worked hard to improve both our delivery process and customer service.

As always, our delivery times are estimated, and while most orders arrive promptly, delays can occasionally happen due to factors beyond our control. We also did our best at the time to resolve the issues with your order as quickly as possible.

We appreciate your feedback.

Kind regards,
Team Fishdeal

Avaliado com 3 de um total de 5 estrelas

Damaged package

It took a little longer than other deliveries but more importantly one of the eyes on the rod was severely bended in .. the package was also damaged and probably mishandled by couriers. Still packaging could be better.. use a sturdy tube or much more bubble wrap.

10 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Can’t fault them 👍🏻…

I’ve bought a few different things from fishdeal, small items and larger items and all delivered within the said time frame. I haven’t had any issues with the items bought, used often with no complaints.
However, I did have a rod go walk about
( not sure who was at fault) but a few emails later all was sorted and I received my new rod a few days later. 🙂

5 de setembro de 2025
Avaliação não solicitada

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