Fishdeal Avaliações 

948
•
O TrustScore é 3.5 de um total de 5

3,3

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Alot of items are not available when on offer frustrating, how ever great prices when it's stuff you want, service if first rate. Web site easy to use. Postage to the UK can be slow as parcels have to... Ver mais

Avaliado com 5 de um total de 5 estrelas

I don't think that fishdeal.co.uk try to hide the fact that they are based in the Netherlands, it really doesn't matter. What does matter is that the prices are cheaper than competitors and the tracki... Ver mais

Avaliado com 1 de um total de 5 estrelas

I ordered an item and payment was taken I was given a 6/10 delivery date,on the tenth day of delivery I was informed that my item was out of stock and that I would receive a refund in 48 hrs. Staff... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very happy with my deeper spark bait boat. It was £150 cheaper than everywhere else 😊👍🏻👍🏻👍🏻 will definitely order again 10/10

Detalhes da empresa


Informações de contato

3,3

Bom

O TrustScore é 3.5 de um total de 5

948 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 42% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,3

Todas as avaliações

(948)

136 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Ordered and paid for delivery 2-5 days

Ordered and paid for delivery 2-5 days, order haven’t arrived 2 weeks later. Second time like this, was hoping the first time was one off but it’s not. Cannot trust delivery details they provide

8 de dezembro de 2025
Avaliação não solicitada
logotipo da Fishdeal

Resposta da Fishdeal

Hi,

We’re very sorry for the delay and understand how frustrating this must be. During busy periods, high demand can unfortunately cause shipping delays beyond our control, but our team always does their best to get orders to customers as quickly as possible. We appreciate your patience and feedback.

Kind regards,
Team Fishdeal

Avaliado com 5 de um total de 5 estrelas

Top fishing website

One of my favourites fishing websites, they never let me down so far, i placed couple of orders. Premium packaging and super fast delivery. I would like that other fishing websites be like them, professionals. What i like most is that they RESPECT their customers, that means everything.
Thank you very much, FISHDEAL!🙏

27 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Service

Ordered a Reel and Line. Much cheaper than UK Tackle companies. It took 7 days to arrive, but it came from Holland and Tracking was excellent. My query was answered quickly and pleasantly. Goods arrived in perfect condition. Will definitely order again.

17 de novembro de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

UK Buyers… Beware!

Despite having a .co.uk domain, this is not a UK company. They are in Holland. The 2-5 day delivery thing is… just a plain lie. Whenever you need whatever you are ordering for, double your timeframe. Returns are also a complete nightmare. Read the other reviews - 4 weeks for a refund AND they deduct the return postage cost from your refund. Customer service takes over 24 hours to reply to any messages.

Fishdeal is not a scam as such, but it’s not far off it in my view. Just bad service.

To sum up, you’re better off just ordering from a UK based supplier. The slight cost saving just isn’t worth the hassle.

20 de outubro de 2025
Avaliação não solicitada
logotipo da Fishdeal

Resposta da Fishdeal

Hi,

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet expectations.

To clarify a few points: although we use a .co.uk domain to offer a local version of our store, our company is based in the Netherlands. Our delivery times are estimated at 2–5 working days, but international shipments can occasionally be affected by external delays. We understand how frustrating this can be, and we are continuously working to improve the accuracy of these estimates.

Returns are free only in cases of warranty or defective products; for other types of returns, the return postage is deducted from the refund, as stated in our return policy.

We also apologise if our customer service response time was slower than expected. We are working on improving our reply times to provide a smoother experience.

We appreciate your feedback, as it helps us identify where we can improve. If you would like us to review your order or assist you further, we are here to help.

Kind regards,
Team Fishdeal

Avaliado com 1 de um total de 5 estrelas

SCAM

Sorry but, that company is scam. Understand when delivery products could be damaged happening, but return process and replacement process its a joke, almost 4 weeks after purchase and 2 weeks after returning damaged product still not received any email from fishdeal.co.uk about where is my replacement product!!! So looks im scammed for £100. That was my first and last shopping with fishdeal.

15 de outubro de 2025
Avaliação não solicitada
logotipo da Fishdeal

Resposta da Fishdeal

Hi,

We’re very sorry for the frustration and worry this situation has caused. We completely understand how disappointing it is to wait weeks for a replacement after returning a damaged product. While delivery and return delays can sometimes be outside our control, our team at Fishdeal always aims to resolve issues quickly, and we apologize that your experience fell short.

Please contact our customer service team so we can immediately check your order and make sure your replacement or refund is processed without further delay.

Kind regards,
Team Fishdeal

Avaliado com 1 de um total de 5 estrelas

Well im still waiting on my order to…

Well im still waiting on my order to arrive

31 de outubro de 2025
Avaliação não solicitada
logotipo da Fishdeal

Resposta da Fishdeal

Hi,

Thank you for your feedback. We’re very sorry to hear that your order hasn’t arrived yet. While some delivery delays are unfortunately out of our control, our team is doing everything possible to ensure it reaches you as soon as possible. If you need any further assistance, please contact our customer service team — they’ll be happy to help.

Kind regards,
Fishdeal Team

Avaliado com 1 de um total de 5 estrelas

Very long waiting time

Very long waiting time .
From 2..5 working days, transformed in 20 working days .

23 de outubro de 2025
Avaliação não solicitada
logotipo da Fishdeal

Resposta da Fishdeal

Hi,

Thank you for your feedback. We’re very sorry to hear that your delivery took much longer than expected. While some delays are unfortunately out of our hands, we completely understand how frustrating this can be. Please rest assured that our team always does its best to resolve such issues as quickly as possible. If you need any further help, don’t hesitate to contact our customer service team — they’ll be happy to assist you.

Kind regards,
Fishdeal Team

Avaliado com 2 de um total de 5 estrelas

Poor Delivery service

Poor Delivery service. I placed an order 8 days ago and still not delivered as of today. Fishdeal were good on price but in my experience as of today their delivery service is lacking. So far they have been slow to sort this out

28 de outubro de 2025
Avaliação não solicitada
logotipo da Fishdeal

Resposta da Fishdeal

Hi,

We’re sorry to hear about the delay with your order. While Fishdeal aims to offer competitive prices, some delivery delays can happen, especially during high season or due to factors outside our control. Please rest assured our team is doing their best to get your order to you as quickly as possible.

Kind regards,
Team Fishdeal

Avaliado com 3 de um total de 5 estrelas

Damaged box missing parts

The gift I ordered arrived bruised and battered the delivery driver advised that the box was opened so he tapped it up .When we opened it to check the contents we have missing items but getting this sorted is turning into a real issue. I sent pictures of bothe the box and what was in it .I advised what was missing but can't seem to get anyone to confirm that they will replace the missing stuff .

22 de outubro de 2025
Avaliação não solicitada

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