Be very careful booking with this property. I was charged twice for one booking and now have no way of getting my money back. The property tells me to talk to the booking platform and they tell me to... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Be very careful booking with this property. I was charged twice for one booking and now have no way of getting my money back. The property tells me to talk to the booking platform and they tell me to... Ver mais
A empresa respondeu
The staff was very helpful. Responded very fast and were understanding. Great service. A special thank you to Diana, Mari and Kathi
A empresa respondeu
Bodde på Forenom aparthotel Stockholm Arlanda 1 natt innan jag skulle med flyget. När jag kom in på rummet var sängkläderna från föregående gäst kvar på skrivbordet. La mig i sängen, efter 15 minuter... Ver mais
A empresa respondeu
Bokade 3 rum i Eslöv för en månad till 3 arbetare. Försökte avboka och boka en lägenhet i Malmö istället. Forenom vägrade. Jag har varit kund hos dom länge men fick inte förståelse. Vi förlorade över... Ver mais
A empresa respondeu
We at Forenom provide accommodation from single hostel rooms and apartment hotels to entire furnished apartments as well as relocation services. Book your stay now! We operate an extensive portfolio of 9,000 accommodation units, comprising serviced apartments, aparthotels, hostels, corporate housing, and flexible project housing options. We also provide accommodation solutions throughout Europe via our agency model, giving us comprehensive coverage across Europe for our business customers.
Tripla Firdonkatu 2, 00520, Helsinki, Finlândia
Respondeu a 95% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Vietettyämme yli 6 kuukautta ja maksettuamme noin 10.00€ meille tuli lasku, jossa vaadittiin 400€ koska huoneistossa oli muka paha haju. Kun tästä tarkempia yksityiskohtia kysyimme he ilmoittivat että haisi tupakalle ja /tai lääkkeille. Emme kumpikaan polta, vaimokin on astmaatikko ja kaikki lääkkeemme ovat tabletteja.
SCAM⚠️
We chose Forenom Aparthotel Kista as we required accommodation in Stockholm with a bath for a member of our party. Sara H from Forenom Customer Care and Sales did an excellent job of helping us book the accommodation and ensuring that our needs were met.
We found the price to be very reasonable and one of the best value accommodations in Stockholm.
Upon our arrival, the staff at the reception were friendly and assisted us with storing our luggage in the luggage room before check-in.
The apartment was spacious and well furnished, with adequate facilities. The beds were comfortable.
We ran out of toilet paper and bin bags in the apartment on the last day and there was no one at the reception to help. We would have also liked more towels and a bath mat in the bathroom. However, these issues were minor and did not detract from a very pleasant and enjoyable stay. Overall we are very satisfied with our stay.

Resposta da Forenom
FORENOM stjeler penger fra de mest sårbare personer ( sex arbeidere ) og setter dem i fare for å bli utnyttet av halliker når dem ikke leverer pengene tilbake. Disse kvinne har i mange tilfeller mistet alt de hadde av penger. kvinnene blir kastet ut på gata etter bare noen Timer de har sjekket inn, eller neste dag. Grunn ? At de driver ulovlig aktiviteter, mange av disse kvinnene har investert alt de har og betaler flere ukers leie i forkant 25 000kr til 35.000kr hvor FORENOM beholder pengene som de selv vet stammer fra sex salg ! Dette er hallikvirksomhet etter norske lover ! Å selge sex er ikke forbudt i Norge, men å tjene penger på noen andre sin kropp og prostitusjon er HALLIKVIRKSOMHET! Det er flere kvinner som har blitt ranet av FORENOM, de driver systematisk utnyttelse og selvtekt! Hold dere Unna FORENOM

Resposta da Forenom
Bokade i 5 nätter men tog ett annat hotell direkt när jag kom in på rummet. Detta är absolut inget hotel utan ett enklare vandrarhem trots att det kostade 1700:- per natt. Fick även ett erbjudande att om jag la till ett par hundra lappar kunde de städa och byta sängkläder/handdukar var tredje dag
Tog 40 min innan jag blev insläppt och när jag väl kom in på rummet luktade det cigarettrök.
Tyvärr så läste jag inte avbokningspolicyn så jag får väl betala för 5 nätter ändå.
Katastrof för priset de tog betalt
We had a lovely stay at a Forenom apartment. We travelled with our baby and having the commodity of storing food, cooking and just having lots more space than a hotel room was perfect for us! The apartment had everything we needed and more.
The location was superb, well connected with metro station, supermarket and a pharmacy!
I can only recommend!

Resposta da Forenom
We wanted to reserve an apartment in the centre of Helsinki for a month, and found a suitable one on the Forenom website. However, we had a question re the age and quality of the furnishings, so I called customer care (foreign call). The person on the other end of the line did not know the answer to the question but promised to find out. Then he offered to make a special offer for the month-long stay in the apartment. Obviously I expected the offer to be better (!) than what the website gave, so I said "sure, thank you". The next day I got an unprecise answer to my question re the furnishings and an offer that was only very marginally lower (< 1 %) than the one on the website. So I asked back if the price can still be adjusted because of the prolongued stay, but this time they took 1,5 days to answer. And in this time someone else had booked the apartment, and anyway, there was no more negociating the price!
So Forenom lead us on to believe that a better price was available, then failed to deliver. I complained about this and got a blunt answer saying that apartments are readily available on the internet for anyone to reserve, as if I hadn't known that!
Already last year I got a sample of the inflexibility and bad customer service when asking a question about being able to use the included parking space (if available) already before the check-in time at an apartment in Turku, Finland. The answer was blunt: not possible, because the parking is provided by an external company and that was that. Indeed, when we arrived at check-in time, the car next to us had got a parking ticket! So that's a nice bonus for a paying customer!
So my take on this company's service is this: They are very friendly to you, but it's all on the surface. They are not trying to solve your issue, but instead may lead you on, play time and they obviously must think the customer is stupid.
Thanks to forenom. They madenit possible to find accommodation on a very short notice for a reasonable price. The apartment was nicely and fully furnished.
Ett riktigt dåligt ställe. En kollega från Brasilien som bodde där med fru och hund i väntan på det hyrda huset. En dag stekte dom hamburgare och brandlarmet gick på antagligen pga dålig fläkt. Utan kontroll från personalen kommer brandkåren som ryckt ut. Detta resulterade till en faktura på 12380,- sek som min kollega tvingades betala. Boka aldrig boende på forenom, ett oseriöst ftg. Jag har t.o.m. påtalat det inträffade och bett om rättelse utan åtgärd. Kostnaden är normal debitering på det inträffade. Vi kommer aldrig att boka boende på detta företag för några anställda i framtiden, var så säker.
Jättedålig kundtjänst som säger att de ska ringa om en liten stund och sedan inte gör det. Vid ny kontakt framkommer att de först tänkt ringa dagen efter. Meddela då kund det direkt eller ring och meddela det. Otydlig information och otydliga svar. Ska fungera som patienthotell men ingen service vid bokningsförfrågan.

Resposta da Forenom
Very convenient location
Clean, cozy, in the heart of Turku

Resposta da Forenom
The apartment was spacious and generally the cleaning was good.
The use of the code instead of keys is a really good idea and helpful.
The building is really quiet so you won't have problem sleeping.

Resposta da Forenom
Great place! Well located and very, very comfortable! I hope to stay be there again.

Resposta da Forenom
Het appartement zit in erg drukpunten van restauranten en Taxis en bezorgers van het restauranten de zijn tot laat bezig , het gang van het appartement stinkt naar eten en rook, komt veel koude lucht via de raamen, een keer bijna 4 uur buiten gezeten door systeem storing, ik heb het gevoel dat Norwegian is goed kwaliteit van leven,, ik ben ziek met de hele gezin terug naar Nederland

Resposta da Forenom
Hôtel très bien situé. Appartement bien équipé et propre. Très calme et bien desservi au niveau transport. Service client très rapide et efficace. Je recommande à 100 % si vous souhaitez visiter Helsinki.

Resposta da Forenom
Varasin ja maksoin huoneen. sain varmistukset ja kuitit että kaikki on kunnossa tervetuloa.ajan 200km ja ihmettelen kun ei ovikoodia tule.soitan asiakaspalveluun ja ilmotetaan että olen myyntikiellossa.vasta seuraavana päivänä ilmotetaan syyksi jotain edellisellä vierailulla mitä en ole edes tehnyt.rahoja en ole saanut takasi eikä ketään tunnu kiinnostavan asiakaspalvelussa.aivan uskomatonta palvelua kannattaa kiertää kaukaa kyseinen firma.

Resposta da Forenom
Nice place ,easy check inn ,clean and cozy room

Resposta da Forenom
I have noticed many times, Utensils are missing. Regarding this I raised request, and I received it after few days. Also some items are droken, like cupboard and dour.
Jeg vil gerne gå imod strømmen af dårlige anmeldelser i den her min første anmeldelse på Trustpilot. Dem havde jeg også læst forud for at jeg bookede, og var derfor temmelig nervøs.
De er blevet manet til skamme.
Jeg har de sidste 2 uger boet i Seebladsgade i Odense, da jeg venter på at kunne flytte ind i min egen lejlighed 1. februar, og jeg har været ultra-tilfreds med forløbet.
Alt har været i orden i stedet som er fyldt med alt, hvad man har brug for fra bestik til hårtørrer.
Menuerne i kundeservice kan godt være lidt en hassle at komme igennem, men når man så kommer til den personlige betjening er det utrolig venlige og imødekommende folk som er i den anden ende.
5 stjerner herfra
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