Chloe, Leighton and the team were extremely helpful and professional throughout our move from Newport South Wales to Northumberland. The staff, service and packing materials were second to none. O... Ver mais
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Veja o que dizem as avaliações
We have used Fox Removals and Self storage for number of years now to assist with many large renovations projects (and sometimes the smaller ones too) that we undertake. They will coordinate the sa... Ver mais
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We moved from another unit a few years ago as Fox was cheaper and closer to us and we've been with them ever since. Ali, Colin and Sue are all lovely and friendly and I always enjoy a quick chat with... Ver mais
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Lovely service it just got too expensive, but that is more to do with the cost of living now being extortionate in the UK... thanks Labour!
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Detalhes da empresa
Sobre Fox Self Storage Ltd
Escrito pela empresa
Storage from the Professionals
At Fox Self Storage, we offer trusted storage solutions backed by 50 years of excellence, a 98% customer satisfaction rate, and over 4.2 million items safely stored. As a third-generation family business, we take pride in our friendly staff and outstanding customer service.
Personal & Business Storage
Whether you're moving home, decluttering, or managing business inventory, we provide flexible storage options tailored to your needs. Our units are ideal for individuals and companies alike, with access when you need it.
Secure & Accessible
Security is our priority. We've invested in advanced systems to ensure your belongings are protected, giving you peace of mind every step of the way.
Nationwide Coverage
With over 1,500 units across purpose-built facilities in Bristol, Cardiff, Cwmbran, Newport, Salisbury, Southampton, Stourbridge, and Taunton, we’re proud to serve communities across the UK.
Visit Us
We also sell packing materials and welcome you to visit your local branch—our team will be happy to show you around and help you find the perfect storage solution.
Informações de contato
10 Somerset Road, NP441QX, Cwmbran, Reino Unido
- 01633 866923
- trustpilot@foxselfstorage.com
- foxselfstorage.com
Fox Self Storage Ltd
4,8
Excelente
119 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Last minute needs for storage met and expectations exceeded.
Having come to a sudden need of storage options, I frantically googled local facilities (as is the way) i looked at a few places with units too small or way too expensive and then found fox.
I visited the site to judge the size and it was perfect for my needs.
Vincent, the attendee of the day, was super helpful and even got me a great deal on an smaller overflow unit when my needs changed for a second time in the same day! Great service, location is perfect for us and well priced. Thank you!
7 de novembro de 2025
Resposta de Fox Self Storage Ltd
Thank you, Rich. We are delighted to hear that you found the right storage solution with us and that Vincent was so helpful in meeting your changing needs on the day. It is great to know that you were pleased with the service, location and pricing. Your kind words mean a great deal to us, and we are very glad you chose Fox Self Storage.
Friendly and helpful staff, easy to use storage
Friendly and helpful staff, easy access - clean and easy access facility
7 de novembro de 2025
Resposta de Fox Self Storage Ltd
Thank you, Henry. We are pleased to hear that you found our team friendly and helpful and that you were happy with the cleanliness and accessibility of our facility. Your feedback means a lot to us, and we are glad you chose Fox Self Storage.
Real welcomd by member of staff on…
Real welcomd by member of staff on front desk. We're both pensioneers and he took the time to explain all details to us in clear anf dimple terms
Highly impressed with the high level of highgene & ĥow clean allnthe areas were.
6 de novembro de 2025
Resposta de Fox Self Storage Ltd
Thank you for your kind words, Anthony! We’re delighted to hear that you had a positive experience with our staff and appreciated the cleanliness and hygiene of our facilities. We look forward to welcoming you back in the future.
Very friendly competent and helpful…
Very friendly competent and helpful staff.
I have been coming to fox storage for around 7 years and this is this reason I’ve stayed with them! Also it’s a nice dry building and an easy to access space.
I was a bit unhappy with the change to the end of contract (before you could end it and not have to pay the whole month) apart from this there’s no complaints!
3 de novembro de 2025
Resposta de Fox Self Storage Ltd
Thank you for your kind words and for being a loyal customer for the past 7 years. We truly appreciate your feedback regarding the change to the end of contract policy. Our intention is to help customers manage their notice period more effectively. We are glad to hear you are satisfied with our friendly staff, the dry building, and the easy access. If you have any further questions or concerns, please feel free to reach out.
Hiring storage space with Fox was easy…
Hiring storage space with Fox was easy from start to finish. Even though they didn't have the Sq footage I wanted they accommodated me with 2 units side by side. Always friendly and helpful whenever I visited the site, which was clean and tidy inside and out. When I moved away from the area there was no hidden fees, just a thank you for the custom and a prompt refund of money that was outstanding.
I would definitely recommend Fox Self Storage, Newport to anyone looking for that bit of extra storage space.
21 de outubro de 2025
Resposta de Fox Self Storage Ltd
Thank you, Peter. We are so pleased to hear that your experience with Fox Self Storage Newport was so positive from start to finish. It is great to know that our team were able to accommodate your needs, that you found the site clean and tidy, and that everything was handled smoothly when you moved away. Your kind words and high recommendation mean a great deal to us, and we truly appreciate your custom.
This is a great storage facility with…
This is a great storage facility with very helpful staff. Always immaculately clean and trolleys available , sensible pricing too.
5 de novembro de 2025
Resposta de Fox Self Storage Ltd
Thank you, Richard. We are so pleased to hear that you were happy with our storage facilities and the helpfulness of our staff. It is great to know you found everything clean, well equipped and fairly priced. Your kind feedback means a lot to us, and we are glad you chose Fox Self Storage.
Excellent service
We come back again for the third time. It's always a pleasure to interact with the staff and everything is always easy to do and the site is always clean and tidy.n
25 de outubro de 2025
Resposta de Fox Self Storage Ltd
Thank you, Jason. We are delighted to welcome you back once again and to hear that you continue to have such positive experiences with our team. It is great to know that you find everything easy and that the site is always clean and tidy. We truly appreciate your loyalty and thank you for choosing Fox Self Storage.
Excellent customer service
Excellent customer service. My stored belongings were secure and the whole unit is kept safe and secure. Pricing was fair and in line with other storage units in the area. Access to the unit is only during staffed days (Mon-Sat.), but that suited me and I welcomed the rest on Sundays. I’m content with the way they handled any requests or issues I raised. Highly recommend and would use again.
5 de novembro de 2025
Resposta de Fox Self Storage Ltd
Thank you, Mrs Mirghani. We are so pleased to hear that you were happy with the service and felt confident that your belongings were safe and secure throughout your time with us. It is great to know that you found our pricing fair and our team helpful in dealing with any requests or queries. Your kind words and high recommendation mean a great deal to us, and we are very glad you chose Fox Self Storage.
Resposta de Fox Self Storage Ltd
Thank you very much Poly for your kind words. We are so pleased to hear that you were happy with the storage units, found our team lovely to deal with and felt our prices were fair. It was a pleasure to assist you and we really appreciate your feedback.
Helpful and friendly…
These guys are so helpful and friendly and made the whole process really easy and pleasant. Highly recommend.
3 de novembro de 2025
Resposta de Fox Self Storage Ltd
Thank you, Ms Kirsty. We are delighted to hear that you found our team so helpful and friendly and that they made the whole process easy and pleasant for you. Your high recommendation means a great deal to us, and we are very glad you chose Fox Self Storage.
Resposta de Fox Self Storage Ltd
Thank you Keith, we appreciate your feedback and using our services!
Vincent and Ryan were fantastic!
Vincent and Ryan were fantastic!
These guys made a potentially stressful day so easy and stress free, really kind and really helpful, could not fault their service at all! Went out of their way to help, really great communication prior to moving day, just brilliant! Thank you so much!
21 de outubro de 2025
Resposta de Fox Self Storage Ltd
Thank you, Patricia. We are delighted to hear that Vincent and Ryan helped make your moving day easy and stress free. It is great to know they were kind, helpful and communicated so well before the move. We will be sure to share your lovely feedback with them. Thank you for choosing Fox Self Storage!
Resposta de Fox Self Storage Ltd
Thank you, Miles. We are so pleased to read your review and comments about our team and facility in Wellington.
Geraint was excellent
Geraint was excellent. It was quiet and we had sole use of the lift and didn’t have to wait.
22 de outubro de 2025
Resposta de Fox Self Storage Ltd
Thank you, Michael. We’re so pleased to hear that Geraint provided excellent service and that you found the facilities quiet and convenient to use. Your feedback is much appreciated, and we’re glad you chose Fox Self Storage.
Resposta de Fox Self Storage Ltd
Thank you so much for your feedback. We really appreciate it
Friendly, helpful staff
Quick and easy process to rent out a storage, friendly and helpful approach and constant, easy communication with the staff.
13 de outubro de 2025
Resposta de Fox Self Storage Ltd
Thank you, Brigitta. We’re so pleased to hear that you found the process of renting your storage unit quick and straightforward, and that our team’s friendly and helpful approach made everything easy. It’s great to know communication with the staff met your expectations. We appreciate your kind feedback and thank you for choosing Fox Self Storage.
Excellent Service
Very organised and helpful staff at the site. Excellent customer service . Lovely and clean . Used from 2023-2025 and would thoroughly recommend them .
13 de outubro de 2025
Resposta de Fox Self Storage Ltd
Thank you, Lorraine. We’re so pleased to hear that you found our team organised, helpful and that you were impressed with the cleanliness and customer service at the site. It’s wonderful to know you stored with us long term and would recommend our facilities so highly. We appreciate your kind words and thank you for choosing Fox Self Storage.
clear
clear , straightforward , very helpful service for signing up , Better pricing , clean premises , clean dry unit . The friendly man on the desk is what made me give this the extra star. Thankyou
20 de setembro de 2025
Resposta de Fox Self Storage Ltd
Thank you, Barbara. We’re delighted to hear that you found the sign-up process clear and straightforward, and that you were pleased with the clean, dry facilities and competitive pricing. It’s wonderful to know that our team member at reception made such a positive impression – we’ll be sure to pass on your kind words. Thank you for choosing Fox Self Storage.
Great advice given by Geraint
Great advice given by Geraint, storage manager, regarding downsizing from 2 storage units to 1. This advice helped us immensely plus financially! A big thank you to all at Fox Storage making our move to Wales a great experience.
2 de junho de 2025
Resposta de Fox Self Storage Ltd
Thank you, Diane. We’re so pleased to hear that Geraint’s advice was so helpful during your move and that downsizing your storage made such a positive difference. It’s great to know the whole team helped make your move to Wales a smooth and positive experience. We really appreciate your kind words and thank you for choosing Fox .
Fantastic storage company
Fantastic storage company. Easy to use and good value. Would def recommend
13 de outubro de 2025
Resposta de Fox Self Storage Ltd
Thank you, Sophia. We’re delighted to hear that you found Fox Self Storage easy to use and good value. Your recommendation means a great deal to us, and we’re very glad you were happy with the service.
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