Chloe, Leighton and the team were extremely helpful and professional throughout our move from Newport South Wales to Northumberland. The staff, service and packing materials were second to none. O... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
We have used Fox Removals and Self storage for number of years now to assist with many large renovations projects (and sometimes the smaller ones too) that we undertake. They will coordinate the sa... Ver mais
A empresa respondeu
We moved from another unit a few years ago as Fox was cheaper and closer to us and we've been with them ever since. Ali, Colin and Sue are all lovely and friendly and I always enjoy a quick chat with... Ver mais
A empresa respondeu
Lovely service it just got too expensive, but that is more to do with the cost of living now being extortionate in the UK... thanks Labour!
A empresa respondeu
Detalhes da empresa
Sobre Fox Self Storage Ltd
Escrito pela empresa
Storage from the Professionals
At Fox Self Storage, we offer trusted storage solutions backed by 50 years of excellence, a 98% customer satisfaction rate, and over 4.2 million items safely stored. As a third-generation family business, we take pride in our friendly staff and outstanding customer service.
Personal & Business Storage
Whether you're moving home, decluttering, or managing business inventory, we provide flexible storage options tailored to your needs. Our units are ideal for individuals and companies alike, with access when you need it.
Secure & Accessible
Security is our priority. We've invested in advanced systems to ensure your belongings are protected, giving you peace of mind every step of the way.
Nationwide Coverage
With over 1,500 units across purpose-built facilities in Bristol, Cardiff, Cwmbran, Newport, Salisbury, Southampton, Stourbridge, and Taunton, we’re proud to serve communities across the UK.
Visit Us
We also sell packing materials and welcome you to visit your local branch—our team will be happy to show you around and help you find the perfect storage solution.
Informações de contato
10 Somerset Road, NP441QX, Cwmbran, Reino Unido
- 01633 866923
- trustpilot@foxselfstorage.com
- foxselfstorage.com
Fox Self Storage Ltd
4,8
Excelente
119 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta de Fox Self Storage Ltd
Thank you, Emma. We are delighted to know that you found our staff knowledgeable, professional, and friendly. Providing this level of service is always our aim, and it is wonderful to hear it made a difference to your move. We truly appreciate you choosing Fox Self Storage.
Straight forward to book a unit online
Straight forward to book a unit online. On the first day the procedures were clearly explained and the staff very helpful.
26 de setembro de 2025
Resposta de Fox Self Storage Ltd
Thank you very much Che for your kind feedback. We are so pleased to hear that booking your unit online was simple and that our team were helpful in explaining everything on your first day. It was a pleasure to assist you and we appreciate your comments.
Guys at the depot were courteous
Guys at the depot were courteous, friendly and helpful. The depot was open fixed days and times - closed after 8pm which made me feel more comfortable if I had to go later in the day.
29 de julho de 2025
Resposta de Fox Self Storage Ltd
Thank you for your comments and we’re pleased to hear our team were courteous and Friendly. We’ll make sure we share your feedback with the team.
reliable, affordable, & overall 10/10
they were super friendly and the facilities are well-maintained! a good temperature and clean. they allow you to (as much as possible) choose your unit and are very patient about it. a perfect option for students, affordable and reliable. easily the best storage option i've ever gone with.
15 de setembro de 2025
Resposta de Fox Self Storage Ltd
Thank you, Kimberly. We are delighted to hear that you found our team friendly, our facilities clean and well maintained, and the storage process flexible and straightforward. It is wonderful to know we could provide an affordable and reliable option for your needs, and we appreciate your recommendation.
Friendly staff from the first phone…
Friendly staff from the first phone call to actually going in and seeing the place .. Katherine Rider was brilliant
23 de setembro de 2025
Resposta de Fox Self Storage Ltd
Thank you, Martin! We’re delighted to hear you had such a positive experience from start to finish. We’ll be sure to pass along your kind words to Katherine, she’ll be thrilled to know she made your move easier. We appreciate you choosing Fox Self Storage!
Very good.
Very useful to be able to rent a storage space when I needed one. Nice people. Clean premises. Lift and trolleys available.
22 de setembro de 2025
Resposta de Fox Self Storage Ltd
hank you very much Peter for sharing your feedback. We are delighted to hear that you found the storage facilities clean and convenient, with everything you needed on hand. It is also great to know our team made a good impression. We really appreciate your comments and it was a pleasure to support you.
Staff very friendly and helpful nothing…
Staff very friendly and helpful nothing is too much trouble
22 de setembro de 2025
Resposta de Fox Self Storage Ltd
Thank you for your feedback Michael. It is wonderful to hear that our staff were friendly and helpful. We always aim to make the process as easy as possible, so it means a lot to know nothing was too much trouble. We truly appreciate you choosing Fox Self Storage.
Super facility
Great support when I was first enquiring remotely about storage options. Ryan has been brilliant in preparing everything before my arrival from France and always super welcoming at every visit.
19 de setembro de 2025
Resposta de Fox Self Storage Ltd
Thank you so much, Dave, for your kind words. We’re delighted to hear that your experience with our storage services has been so positive. Ryan will be especially pleased to know his support and welcoming approach made such a difference. We appreciate your feedback and look forward to continuing to support you.
Absolutely brilliant customer service.
Absolutely brilliant customer service.
Definitely use again if needed.
Lock up was perfect.
5 de setembro de 2025
Resposta de Fox Self Storage Ltd
Thanks so much for the kind words, Phillip! We’re really pleased to hear everything went smoothly and that the lock-up was just what you needed. We’d be more than happy to help you again anytime.
Excellent customer service from…
Excellent customer service from friendly staff. The date is approximate
18 de agosto de 2025
Resposta de Fox Self Storage Ltd
Thank you for your lovely feedback! We’re so pleased you found our team friendly and the service excellent. It means a lot that you took the time to share your experience.
Great unit
Great unit, friendly staff. Having a storage unit means I don't have to live amidst clutter.
18 de setembro de 2025
Resposta de Fox Self Storage Ltd
Thanks for sharing your experience, Guy! We’re delighted the unit is working well for you and that our team made you feel welcome. Having that extra space really does make all the difference.
Excellent facilities and staff very…
Excellent facilities and staff very helpful. Recommend using Stourbridge branch
19 de setembro de 2025
Resposta de Fox Self Storage Ltd
Thank you, Keith! We’re so pleased you’re happy with the facilities and that our Stourbridge team were able to help. Your recommendation really means a lot to us.
Resposta de Fox Self Storage Ltd
Thanks, Nicolette! We’re glad you found everything convenient and efficient, and it’s great to hear the discount was appreciated too.
Resposta de Fox Self Storage Ltd
Thank you, Richard! We’re really pleased you felt everything was safe and that the team were friendly!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.