The items were easily found on Gaugemaster's website, complete with full item details. The items were sent postage free and received within a week. Thank you Gaugemaster,
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Very helpful advice on the phone. Placed the order about midday, and all the items arrived well packaged at 11.00 the next day. Brilliant service.
Great shop, well worth a visit (right next to Ford railway station), and the shop service is matched by the online service. A great range of models and accessories, and very fast delivery.
Hi, I received my order today, Wednesday 13 May after ordering on the on the 7th. I was very impressed by the fact that although you couldn1t supply the part I requested for my class 47 you took tim... Ver mais
Detalhes da empresa
Escrito pela empresa
Gaugemaster - The Model Shop for Big Imaginations. Gaugemaster are one of the largest model shops in the UK, with over fifty thousand products listed – many of which are in stock. We stock the finest model railway items from companies from all around the world, so you will almost certainly find what you need – no matter what scale, period, or location you model. Our friendly, helpful staff are only a phone call or an email away.
Informações de contato
Ford Road, BN18 0BN, Ford, Reino Unido
- +44 (0) 1903 884488
- hello@gaugemaster.com
- gaugemaster.com
4,7
Excelente
507 avaliações
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Extremely helpful
Extremely helpful, especially when I was a little confused. Top people
25 de abril de 2025
Delays when ordering out of stock items
When you have an article in stock it comes really quickly. Which is good.
When an article is out of stock but can be ordered it takes for ever to arrive and there are no updates about progress or possible delivery date. Sometimes, eventually a message comes that it is no longer available. This is frustrating and bad.
I currently have two models caught up on this limbo land of “on order”
27 de abril de 2025
As always a quick service well packed
26 de abril de 2025
Very professional
I am very impressed by the speed of dispatch following an order. To be honest, I feel they are a little on the pricy side but there is no denying the quality.
25 de abril de 2025
We ordered some vouchers from you for a…
We ordered some vouchers from you for a retirement gift for one of our staff members. You delivered them really quickly however I am giving 3 stars due to the fact that the vouchers cannot be used online and for the really archaic process in terms of using them. I think you have great products however, you must be losing a lot of business that you don't even realise you are losing due to the arduous way your vouchers work. There are a lot of company's offering similar products but with a modern gift voucher offering. I really wasn't going to purchase them because of this and only ended up doing so after the employee said it would be okay.
25 de abril de 2025
Product ordered from website was not as…
Product ordered from website was not as described. Would not use again.
27 de abril de 2025
It's not just about what goes right
It's not just about what goes right, but what happens when something goes wrong!
I ordered a DCC decoder, which for some reason refused to work. I sent it back, got a swift refund, and ordered a replacement which arrived promptly and works great.
I think you can learn more about a company from its actions when something goes wrong. Gaugemaster couldn't have been better.
27 de abril de 2025
Fantastic very quick service and free…
Fantastic very quick service and free delivery.
27 de abril de 2025
Quick and reliable delivery.
27 de abril de 2025
Order placed three colour core wire…
Order placed three colour core wire delivered quickly.Thanks. Colin,
26 de abril de 2025
Prompt reply Brilliant my brother who the class 66…
Brilliant my brother who the class 66 is for is over the moon and can’t wait for it to be delivered
25 de abril de 2025
Fast and efficient service
Fast and efficient service, with a web site that is easy to navigate
25 de abril de 2025
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