SonaBuds 

Good manner on the phone

Dear Gabriele. Thank you for your feedback. I attempted to post more details for you including the affiliate ID and Case ID but this caused Trustpilot to delete my review because it contained 'product advertisement'.
In the meantime your privacy team finally confirmed having received my request.
Yes, I am aware you did not send the avertisement emails and do not possess my personal data. But your affiliate, sending advertisement emails for your procuts and on your behalf using your brand name and logo is doing so and there is nothing in those email which reveals the identity of your advertising affiliate. So IMHO it is your company which has to handle this GDPR request as I have not means to contact your affiliate.
Thank you!

La entrega en tiempo, pero los audífonos no funcionaron no cargan la batería

The prompt responses were very good.
The initial issue was on the Web, I clicked on a product for information and was simultaneously charged before reviewing the items and completing a purchase. Otherwise, communication with the representatives was great.

They responded quickly and professionally to my order dispute. I highly recommend this company.

Great experience

BUENOS DIAS POR AHORA ESTAN CUMPLIENDO CON TODO LOA CORDADO

Etwas zu früh für eine korrekte Bewertung!

Customer service was very helpful and proactive

I don't think these will work. I am waiting to hear how to return.

Eine schnelle Bearbeitung und Stornierung der Rechnung

I did not confirm my order as I did not see what the costs were, also i thought it was an australian website as it showed AU in the website address bar, given I couldn't see the cost to me in NZ dollars I left the website without confirming anything, but then see the payment went through paypal, not only was it US dollars that cost me 2.55 per dollar but they had the nerve to charge an extended warranty figure I never saw the costs involved until I received the receipt from paypal. I had assumed the order didn't go through but it had, I immediately requested a refund and was refused.
That reply below is nonsense, I did NOT go through check out, I did NOT approve a warranty, I did NOT know the figures until I got the invoice. I was also told within minutes it had been sent 4 days later I got an email saying shipped when I demanded instantly to cancel the order and refund. Sorry your reply is invalid and incorrect.

Hallo Miteinander, ich bin leider auch auf diese Firma und ihre unlauteren Geschäfte reingefallen.
Habe ein paar Sonabuds Translater bestellt und vier Paar wurden über PayPal abgerechnet. Wie bei anderen Fällen war eine sofortige Stornierung nicht mehr möglich, bekam aber den Hinweis der 30tägigen Rückgabemöglichkeit. Da ich nach dem Test eines Paares unzufrieden war wollte ich alle vier Paar zurücksenden. In 6 E-Mails habe ich auf das versprochene Rückgaberecht und auf die Rücksendeadresse gefordert, aber nichts da. Es wurden mir Preisnachlässe von 25/45 und sogar 70% angeboten, aber ich wollte Alle zurücksenden (habe
leider nur zwei Ohren)!
Eine Rücksendeadresse habe ich bekommen, allerdings erst vier Tage nach der Rückgabefrist. Somit bestand nie die Möglichkeit einer fristgerechten Rücksendung. Tolles Geschäftsprinzip !!!!!!
In der Hoffnung man hätte diesen "Fehler" eingesehen, habe ich die Ware darauf sofort abgesendet.
Im darauf folgenden E-Mail Verkehr wurde ich immer wieder auf die zu späte Rückgabe verwiesen.
Stets die gleiche vorgefertigte Antwort, vermutlich KI.
Last euch bloß nicht auf diese Firma ein !!!!!
Vier Paar Sonabuds Translater und 358,95 weg.
Danke Sonabuds

Pretty easy to do, asked for priority shipping let's see what happens

I could not hear people well, and they could not hear me well they could hear everybody in the background

Excellent response time and friendly service very helpful & professional