Getfootstr Avaliações 

158
O TrustScore é 3.5 de um total de 5

3,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Shipping was quick. Buying process easy. The best part is my kid says he’s feeeling much better in everything. He’s in dual sports, cross country and travel baseball, he has a pair in his running shoe... Ver mais

Avaliado com 1 de um total de 5 estrelas

The customer service is abysmal, they only have an AI agent respond to your emails. Our insoles never arrived and when I tried to contact support we went through two different email threads of talking... Ver mais

Avaliado com 5 de um total de 5 estrelas

The insoles have made a huge difference, my oldest took up a new sport and quickly he developed foot pain. In addition, he didn’t get any relief throughout the day given his uniform shoes had the equ... Ver mais

Avaliado com 4 de um total de 5 estrelas

We love the shoe inserts for our daughter who is 8.5 and plays soccer 4-5 times a week! She was complaining of heel pain and felt relief very soon after wearing these. They are not a cure-all, as she... Ver mais


Informações de contato

3,5

Bom

O TrustScore é 3.5 de um total de 5

158 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 21% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

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3,5

Todas as avaliações

(158)

139 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

My son loved them! Faster shipping would be helpful.

They are great and my son said just after wearing them for 1 day he can already tell the difference. No more knee, ankle or back pain from his flat feet turning his ankles in.
The only draw back was the time it took from the date of purchase until they actually arrived. Shipping process took forever!

25 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Have not received order

Have not received order. Cannot get in contact with company.

Changing my review. The inserts took quite awhile to arrive, but once they did my son gets to enjoy them. He really likes the way they feel. We shall see if it helps with his Osgood knee.

22 de agosto de 2026
Avaliação não solicitada
logotipo da Getfootstr

Resposta da Getfootstr

Hi,

We’re sorry to hear that you haven’t received your order and that you’ve had trouble contacting us.

We’ve checked our messages, but unfortunately, we have not received your email. Please contact us again with your order number, and our team will be happy to check the status of your order and assist you as quickly as possible.

We apologize for the inconvenience and look forward to helping you resolve this.

Best regards,
Footstr Support Team

Avaliado com 1 de um total de 5 estrelas

Shady company

The website that these are made in the USA, but I am waiting for them to be shipped and it says international shipping and waiting at customs. Wtf. Also, when it asks for my review, if you select one star it takes you to an email if you select 5 stars you get this website… hmmmm not shady at all.

21 de agosto de 2026
Avaliação não solicitada
logotipo da Getfootstr

Resposta da Getfootstr

Hi,

We’re sorry for the confusion and understand your concern regarding the shipping status.

Please contact us with your order number, and we’ll be happy to check your order and provide you with the latest shipping information.

We’d also be happy to look into any concerns you have regarding the delivery and make sure you receive the appropriate assistance.

Best regards,
Footstr Support Team

Avaliado com 1 de um total de 5 estrelas

Never received my product

Never received my product. Haven’t heard from them when trying to contact. The “tracking” info is super vague with updates every handful of days. It’s been over a couple weeks and who knows where it actually is still. Website says it’s an American based company, but one update said arrived at country of origin’s export or something like weird that. Don’t buy.

22 de agosto de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Great service

Great service, product arrived on time, seems like a nice fit as ordered. One thing, having tried so many insoles, I don’t see these lasting 2 months with my schedule.

7 de agosto de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

DO NOT BUY!

DO NOT BUY!
If I could give 0 stars I would. I was told my shipment was delivered and it was not. I have tried to contact customer services multiple times through their email for the last week and I have heard nothing back. I feel this is a scam and a phony email address. There is no other way to contact them. DO NOT BUY! I am out of $50.

10 de agosto de 2026
Avaliação não solicitada
logotipo da Getfootstr

Resposta da Getfootstr

Hello Jessica,

Thank you for your feedback!

We checked our email history and can confirm that the oldest message we received from you was two days ago. We responded to that message requesting your order number so we could locate your order and assist you.

We have now found your order and checked the tracking. According to the carrier, your package was delivered on August 10.

You can view the tracking information here:

https://t.17track.net/en#nums=SS202600117834

Avaliado com 5 de um total de 5 estrelas

The insoles are AMAZING!!!!

The insoles came in a timely fashion, and oh my God, they are comfortable. I ordered 4 pairs for my twin boys, and I got myself a pair. The best insoles ever.

10 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Less pain

So far my son has been getting less pain after school and football. It keeps improving

7 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ordered two pair

Ordered two pair: one for basketball shoes and one for every day casual. My son’s knees started feeling better day #1 and have been feeling better ever since. We will be ordering more.

26 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

She is 11 and wears them in her…

She is 11 and wears them in her cheerleading shoes as well as her daily shoes. These insoles haves saved her from many falls from stunts. They help absorb the impact from hard landing, the jumping, and just keep her feet aligned when she is walking.

11 de julho de 2026
Avaliação não solicitada

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