Servizio pessimo! Questa estate ho acquistato 4 francobolli Globe Postal in un negozio di souvenir di Pula (Cagliari): applicate su delle cartoline con destinazione Italia, da agosto ad oggi 4 ottob... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
😔 purtroppo vedo che la cartolina non è ancora arrivata all'hub di smistamento. Spedita a inizio settembre dalla Sicilia. Non conoscendo questo servizio ho spedito la cartolina da una normale cassett... Ver mais
A empresa respondeu
Spedire cartoline può sembrare incredibile al mondo di oggi. Invece i miei 18 amici a cui le ho spediti sono rimasti contenti e sorpresi. Spedizione velocissima, ma soprattutto ho trovato questo ser... Ver mais
A empresa respondeu
Durante la vacanza in Sicilia ho acquistato per caso i francobolli da un rivenditore di souvenir e, nonostante il costo maggiore, pensavo che almeno il servizio fosse all'altezza. Ad oggi 4 delle 6... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Globe Postal Network è un operatore postale privato Italiano (Licenza Individuale n.3956/2018) ed è in accordo con Enti Postali Internazionali aderenti all’U.P.U. GPN stampa e distribuisce stickers che consentono la postalizzazione di cartoline turistiche in tutto il mondo. Globe Postal Network utilizza una rete capillare di oltre 2000 mailboxes dedicate, con cui garantisce un efficace servizio di raccolta su tutto il territorio Nazionale.
Informações de contato
Via Giuseppe Lazzati 185, 00166, Roma , Itália
- 800380110
- support@globepostalnetwork.com
- globepostalnetwork.com
2,5
Ruim
202 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Borderline Scam
Do NOT use this service.
Go to an actual post office and get stamps there. If you're unfortunate enough to accidentally buy some of these stamps, do yourself a favor: throw them away and go get some real stamps (if you want your postcards to actually arrive).
This is a borderline scam. There's zero reason to use this (more expensive and more inconvenient) service instead of the regular postal system.
2 de junho de 2026
Avaliação não solicitada
Resposta da Globepostalnetwork
Dear TF, we would like to point out that GPN is an authorized private postal service that operates in full compliance with current regulations. This is in no way a deceptive service, but rather a private commercial alternative to the public postal service.
The rates and packing methods (via our dedicated orange boxes located in partner stores) are clearly indicated at the time of purchase. We regret that his experience was not satisfactory. If you would like our customer service to verify your shipment, you can contact us at support@globepostalnetwork.com.
A cordial greeting,
the GPN Team
Finger weg…
Auch ich habe leider Briefmarken dieses Unternehmens während unserer Sardinienreise gekauft.
Einen der orangenen Briefkästen konnte ich vor dem Infostand der Su Nuraxi in Barumini auch ausfindig machen. Meine 4 Postkarten habe ich dann mit Mühe in dem randvollen Plastikkasten untergebracht, der laut der Angestellten dort schon sehr lange nicht mehr geleert wurde und man sich dort nicht sicher ist, ob und wann eine Leerung stattfindet.
Das Tracking ist seit dem Kauf der Marken unverändert.
26 de maio de 2026
Avaliação não solicitada
Resposta da Globepostalnetwork
Liebe Mona, wir danken Ihnen vielmals, dass Sie dieses wichtige Detail geteilt haben und entschuldigen uns für die Unannehmlichkeiten während Ihrer Reise nach Sardinien. Hinweise wie Ihre sind wertvoll, damit wir unser Netzwerk überwachen können.
Wir haben umgehend eine Notiz an unsere Logistikabteilung und den Bereichsleiter weitergeleitet, um die Situation des Postfachs am Infopoint von Su Nuraxi in Barumini zu überprüfen und die dringende Entleerung vorzunehmen.
Wir möchten Ihnen versichern, dass unsere Kassetten regelmäßig geleert werden und die Antworten der Mitarbeiter vor Ort nicht unseren Servicestandards entsprechen.
Was die Sendungsverfolgung betrifft, so wird diese aktualisiert, sobald die Korrespondenz abgeholt und in unserem Sortierzentrum gescannt wurde. Wir bitten Sie, den Status zu verfolgen oder uns unter support@globepostalnetwork.com die Codes Ihrer Postkarten mitzuteilen, damit wir Ihren Fall genau verfolgen können.
Mit freundlichen Grüßen,
das GPN-Team
Die Marken wirken wie offizielle…
Die Marken wirken wie offizielle italienische Briefmarken. Erst später erfährt man, dass spezielle Globe-Postal-Briefkästen notwendig sind, die vor Ort kaum auffindbar sind. Für Touristen sehr unpraktisch und missverständlich.
27 de maio de 2026
Avaliação não solicitada
Resposta da Globepostalnetwork
Hallo Gernot, vielen Dank für Ihre Rückmeldung. Wir bedauern, dass das System für Sie unpraktisch war. Als privates Postnetzwerk sind unsere Marken ausschließlich für unsere orangefarbenen GPN-Briefkästen gültig, die in der Regel direkt vor oder in den Verkaufsstellen stehen.Falls Sie Schwierigkeiten hatten, einen Briefkasten zu finden, oder Ihre Post anderweitig eingeworfen haben, schreiben Sie uns bitte an support@globepostalnetwork.com, damit wir Ihnen direkt weiterhelfen und den Status Ihrer Sendung prüfen können.Mit freundlichen Grüßen,
Ihr GPN-Team
Avoid like the black plague
Bought some cards in Venice and tried to post then in their special orange mailboxes. Problem is that near our appartment in Venice Mestre they only have 3 mailboxes in the vicinity. Checked their website, walked 2km with my suitcase and suprise: no mailbox to be found. What a sh*t company!
19 de maio de 2026
Avaliação não solicitada
Resposta da Globepostalnetwork
Dear Ben, we sincerely apologize for the frustration caused by the incorrect mailbox location on our map, and for the long walk with your suitcase. Our private postal network relies on specific partner shops where our orange boxes are placed. If a mailbox was missing or unreachable, we want to rectify this immediately. Please reach out to us at support@globepostalnetwork.com with the details of your location so we can investigate and assist you personally.
The GPN Team
Se potessi dare zero stelle a questo…
Se potessi dare zero stelle a questo cosiddetto “servizio”, lo farei senza esitare. È una vera e propria farsa, e spero che nessuno di chi legge queste recensioni ci caschi. Ad aprile ho spedito una semplice cartolina all'interno di Firenze e non è ancora arrivata — a destinazione, proprio a Firenze! — dopo più di un mese! Che vergogna. Non sprecate nemmeno un centesimo per questa truffa.
14 de abril de 2026
Avaliação não solicitada
Resposta da Globepostalnetwork
Gentile Cliente, prendiamo nota della tua recensione e del tuo disappunto. Ci rammarica constatare che la consegna della cartolina abbia subìto un ritardo all'interno della città di Firenze. Desideriamo rassicurarti sul fatto che operiamo con la massima trasparenza e nel rispetto dei nostri clienti.
Ti preghiamo di consultare la nostra carta dei servizi sul nostro sito: www.globepostalnetwork.com, per tutte le informazioni inerenti il nostro servizio.
Il Team di GPN
Overpriced but functional
Despite what people claim here, in my experience it worked well. Dropped several off at my hotel. For reference, I also send postcards with the Italian post, which arrived a just a few days earlier. Stamps are more expensive and finding the 'orange' (not always actually orange) mail boxes can be a little challenging.
2 de maio de 2026
Avaliação não solicitada
Resposta da Globepostalnetwork
Dear Jochem, thank you for sharing your experience with GPN. We are happy to hear that the service worked well and that your postcards reached their destination. We have taken note of your feedback regarding the visibility of our mailboxes: we are constantly working to increase our collection points and make them easier for tourists to find by updating and implementing the map on our app. Thank you for choosing us, and we hope to see you in Italy again!
The GPN Team
Card posted February 22nd in Venice
Card posted February 22nd in Venice. No indication from shop assistant that the stamp was not official. I sent another card to the same address in France as the first one with a proper stamp and it arrived in three days. The Global one arrived yesterday, April 17th. Incidentally the tracker still shows itbas undelivered. Never again.
17 de abril de 2026
Avaliação não solicitada
Resposta da Globepostalnetwork
Dear Liam, thank you for letting us know that your postcard has arrived.
We sincerely apologize if the service was slower than expected and the delivery times did not meet your expectations. Please be advised that GPN is a private postal operator; our average delivery times for postcards are approximately 15-20 working days, depending on the destination area and international logistical flows.
We will take your feedback into account to improve the visibility of our tracking system.
Thank you for your feedback.
The GPN Team
Disappointing me and two aunts in their 90s…
I have two aunts in their 90s who love a postcard and I was in Verona. So I bought cards. And then stamps from a Tabaccheri (as you do). The guy didn't mention that the stamps are not valid for regular Italian red mailboxes. After writing the cards, I walked to one of the locations on the GPN app for the Orange Mailbox, but it was just a vending machine in a hole in the wall. No mailbox. Did a Google Maps search for Orange Mailbox. Nothing. Another site on the GPN map was a half hour bus ride away, and what guarantee that it wouldn't be another hole-in-the-wall vending machine? So I'll be going home with useless cards in my luggage. Thanks GPN for wasting my time and money. And disappointing two elderly aunts...
14 de abril de 2026
Avaliação não solicitada
Resposta da Globepostalnetwork
Dear Vera,
We are sincerely sorry to read of your disappointment, especially knowing that the postcards were intended for your aunts. We fully understand the frustration.
Unfortunately, private postal services in Italy are distinct from national ones and require the use of specific circuits.
Our 'Orange Mailboxes' are often located at partner stores or points of sale where stamps are purchased. We apologize if the information on the app was not up to date or clear. We will take note of your report to improve the mapping of our collection points.
We encourage you to contact our customer service at support@globepostalnetwork.com to allow us to remedy this inconvenience in the best possible way.
A cordial greeting,
the GPN Team
Absolute rubbish, don’t waste your money on GNP!
Absolutely disgraceful service from GNP.
At the end of February, I sent 8 postcards from Taormina to Germany using their orange post box. Now it’s over a month later and not a single one has arrived. Not one.
The stamps were also far more expensive than the official Italian post, so apparently you pay extra not for better service, but for a complete lack of results. And because their website sounds so reassuring and trustworthy, I didn’t keep the QR codes. That was my mistake: I assumed I was dealing with a serious company.
If you want to throw away money and make your postcards disappear, GNP is perfect.
28 de fevereiro de 2026
Avaliação não solicitada
Resposta da Globepostalnetwork
Dear Anne,
we are sincerely sorry to read about your frustration. We fully understand that postcards are not just paper, but precious memories of your trip to Taormina, and the fact that they still haven't arrived at their destination after a month is a source of great regret for us.
As indicated on our service card (available at www.globepostalnetwork.com), international delivery times are usually 15-25 working days, depending on the management of the national postal agency of the destination country. However, with these times now past, we would like to delve deeper into your case.
Even without the QR code, we would like to do everything possible to investigate what happened. Please contact us at support@globepostalnetwork.com, possibly indicating the exact mailing point and the date of dispatch. We will do our utmost to assist you and remedy this inconvenience.
Kind regards,
The GNP Team
Die erforderlichen orangenen…
Die erforderlichen orangenen Briefkästen findet man nur mit viel Glück.
1 de março de 2026
Avaliação não solicitada
Resposta da Globepostalnetwork
Dear Bruno,
we are sorry for your difficulty in finding our mailbox.
The list with our stores/mailboxes is constantly updated on our app: https://globepostal.app.
Also for any information you can contact our customer service at: support@globepostalnetwork.com or toll-free: 800380110.
The GPN team
Teurer und langsamer als die die…
Teurer und langsamer als die die normale italienische Post. Postkarten aus Florenz nach Deutschland haben mit GPN fast 50 Tage gedauert. Die Karten mit der normalen Post nur knapp 2 Wochen.
26 de janeiro de 2026
Avaliação não solicitada
Resposta da Globepostalnetwork
Lieber Markus, vielen Dank für deine Erfahrungen. Es tut uns sehr leid, dass deine Postkarten so spät angekommen sind. Wir wissen, wie wichtig es ist, dass die Erinnerungen schnell ankommen und was du beschreibst, ist eine Ausnahme, auf die wir näher eingehen möchten.
Können Sie uns schreiben an: support@globepostalnetwork.com und angeben, wo diese eingelegt wurden? Ihr Feedback hilft uns bei der Überwachung unserer Sammelstellen.
Das GPN Team
Not possible to give 0
Not possible to give 0. It is a total scam. No replies via email. QR for s tracking is not working.
6 de janeiro de 2026
Avaliação não solicitada
Resposta da Globepostalnetwork
Hi Anna, we are very sorry to read about your negative experience. We assure you that our company operates with the utmost transparency and we apologize for the inconvenience.
We guarantee that this is not a scam: we encountered a technical problem with the tracking system during the Christmas period, but we would like to inform you that the problem has been resolved and the system is now fully active.
Unfortunately, due to holiday season, email response times have lengthened. We invite you to re-write to us or check your tracking link now.
The GPN Team
0 of 6 postcards arrived
Sent 6 postcards in the second week of september 2025 via the orange postbox. None (0) of them arrived (now 23 december 2025). It’s a scam.
About the reply from GPN:
The Track&trail doesn’t work (invalid number?); I made a picture from one of the postcards, but who does that? Maybe the reply from the GPN is based on the fact that nobody makes a note or picture from the code on the stamp. So, no confidence at all in costumer service from GPN.
10 de setembro de 2025
Avaliação não solicitada
Resposta da Globepostalnetwork
Dear René, we are sincerely sorry that your 6 postcards did not arrive at their destination. A delay or non-delivery of more than three months is unacceptable and we fully understand your frustration.
In order to be able to track your postcards and offer you a refund or an appropriate solution, we kindly ask you to write to us at support@globepostalnetwork.com, indicating the place from which you sent and the serial code of the stamps used.
Your satisfaction is our priority and we will do everything possible to remedy this disservice.
The GPN Team
Cartolina mai arrivata
Cartolina spedita il 25 di agosto dalla provincia di Trapani, destinazione provincia di Bergamo, siamo al 3 di dicembre..non è mai arrivata.
Donatella del servizio clienti ha provato a risolvere la situazione ma senza successo.
Sono ancora in attesa del rimborso promesso.
25 de agosto de 2025
Avaliação não solicitada
Resposta da Globepostalnetwork
Gentile Marzia,
comprendiamo perfettamente la sua frustrazione per la mancata consegna della cartolina spedita ad agosto e per l'attesa prolungata.
Vogliamo innanzitutto ringraziarla per aver portato la questione all'attenzione del nostro Servizio Clienti. È importante per noi che i nostri clienti si sentano supportati.
Siamo rammaricati che, nonostante i tentativi, non sia stato possibile risolvere il problema della spedizione. Stiamo verificando internamente la gestione del caso e abbiamo immediatamente sollecitato il dipartimento competente per assicurare che la procedura di rimborso venga completata.
Ci scusiamo per questo inconveniente e speriamo che in futuro ci possa dare la possibilità di dimostrarle la qualità che i nostri servizi si impegnano a garantire.
Cordiali saluti,
Il Team di GPN
mail never arrived
sent a postcard and it's been in transit for 5 months. Never arrived to its destination. shame on you
30 de novembro de 2025
Avaliação não solicitada
Resposta da Globepostalnetwork
Hi Francesco, we thank you for the report. We sincerely apologize for the inconvenience you are experiencing with the failure to deliver your postcard.
We have already taken note of your case and invite you to contact our Customer Service with the shipping details by email at: support@globepostalnetwork.com, so that we can immediately verify what happened and start tracking.
We will do everything we can to provide you with a quick resolution.
GPN Team
Nie wieder GPN!!
Nie wieder GPN!!
Ich habe in Levanto (Cinque Terre) im Infobüro des Bahnhofs eine Postkarte mit Briefmarke gekauft und diese im gleichen Infobüro in den Briefkasten eingeworfen.
Ich war der Ansicht, dass im offiziellen Infobüro sicher die offizielle Post berücksichtigt wird…
Nach 6 Wochen ist diese Karte noch nicht beim Empfänger eingetroffen und beim Tracking erscheint schon lange:
Your postcard is on the way to the recipient!
Leider habe ich nun durch die vielen negativen Bewertungen erfahren, dass dies kein Einzelfall ist.
Durch eine solch unseriöse Firma schadet man dem Tourismus. Ich verstehe nicht, wieso die offizielle Post nicht gegen diese Firma vorgeht!
3 de novembro de 2025
Avaliação não solicitada
Resposta da Globepostalnetwork
Liebe Brigitte,
Es tut uns aufrichtig leid und wir verstehen Ihre Frustration, dass die Postkarte nach so langer Zeit nicht zugestellt wurde. Dies ist eine Unannehmlichkeit, die nicht auftreten sollte.
GPN (Globe Postal Network) ist ein privater Postbetreiber, der von Poste Italiane (dem offiziellen italienischen Postdienst) getrennt und getrennt ist.
Bitte wenden Sie sich direkt an den GPN-Kundendienst: support@globepostalnetwork.com, um ein spezifisches Update und eine Anfrage zu Ihrem Versand anzufordern.
Mit freundlichen Grüßen
GPN Team
3 weeks without any update
3 weeks without any update. Sent 3 postcards. Tracking QR does not work - website says invalid/non existing tracking number. Contacted customer service asking about tracking update last week, no response from them either.
If I knew beforehand probably would send with regular local post.
"delivery times are between 15 and 25 working days"
It has been 32 days since I sent them. At least I have tracking update that only says "Your postcard is on the way to the recipient!" which I hope it's been doing for last month. Absolute joke of a service.
30 de setembro de 2025
Avaliação não solicitada
Resposta da Globepostalnetwork
Dear Simon,
We thank you for your feedback, albeit negative, and sincerely apologize for the inconvenience and frustration this wait is causing you. We fully understand your concern.
We would like to provide you with the necessary clarifications immediately:
Regarding Customer Service: We received and responded to your request via email on October 20th. We confirmed to you that postcards have regularly entered the postal system and provided you with details on timing and status.
Regarding Delivery Times: As indicated in our communication, for international destinations the standard delivery times are between 15 and 25 working days, depending on the country of destination. We reassure you that your postcards are on their way and the waiting times you experience are within the expected delivery window.
Regarding QR Tracking: Our postcard tracking system, unfortunately, is subject to delays in updating and in some cases may not work properly. We apologize for the error message, which does not reflect the actual status of its sending.
To offer you maximum assistance, we invite you to contact us again, indicating the QR code number of the stamp, so that we can provide you with a specific and detailed update and personally monitor the shipment to its destination.
We are at your complete disposal for any further clarification.
Sincerely,
GPN Team
Finger weg!
Ich hatte diese Briefmarken am Gardasee erhalten und hatte glücklicherweise im Lauf der Reise orangefarbene Briefkästen entdeckt, in die ich alle Karten geworfen habe.
Sie sind 6 Monate später in einem Rutsch angekommen.
16 de outubro de 2025
Avaliação não solicitada
Resposta da Globepostalnetwork
Hallo Cara,
Es tut uns aufrichtig leid, dass ihre am Gardasee gekauften Postkarten erst sechs Monate nach der Aushändigung abgegeben wurden. Wir verstehen, wie unannehmbar eine Verzögerung dieser Größenordnung ist.
Die von Ihnen festgestellte Lieferzeit ist extrem unüblich und stellt eine echte Anomalie dar. Postversand dauert in der Regel 15-25 Werktage.
Unser Ziel ist es, einen zuverlässigen Service zu gewährleisten. Wir entschuldigen uns nochmals für die Unannehmlichkeiten und hoffen, dass die Postkarten trotz der Verspätung den Empfängern ein Lächeln gebracht haben.
Wir stehen Ihnen für alle Fragen gerne zur Verfügung.
Freundliche Grüsse,
GPN Team
Most horrible vacation experience of my life
I got scammed by GNP on my last trip to Venice. When walking by a tabaccheria I noticed a sign that offered postcards including stamps. With great anticipation, I thought this would make a fantastic surprise for my family at home, not knowing that this choice would completely ruin my vacation in the end.
Without any further information, I was handed a paper bag with fancy looking stamps. However, the bag had printed on a strange note saying I was only allowed to put them in orange instead of red mail boxes. Luckily, I read the information before putting my postcards into the red box right in front the store where ironically I had just bought the stamps. During the following evening, I came to the realization that there is not a single orange post box in the entire city of Venice. Moreover, the provided locations on GNP‘s website were all wrong and the QR codes on the stamps not scannable. I spent the rest of my evening desperately searching for one of the orange boxes without any success before I finally had to board my train back home.
Note: I just saw that GNP always replies to bad ratings here in a standardized manner and asks you to contact their customer service. Please do not let yourself be fooled by this since the customer service is not helpful in any way. After having been promised a refund, I got insulted for the numerous negative reviews of other aggrieved customers and even indirectly was made fun of for not using the official Italian Postal Service, not to mention that my refund was completely denied in the end. Do not waste your time and energy on expecting any kind of help from this dubious and incredibly rude company.
7 de outubro de 2025
Avaliação não solicitada
Resposta da Globepostalnetwork
Dear R.,
We are extremely sorry and regretful to read your review and your serious allegations regarding your experience in Venice. We deeply understand your frustration at not being able to send your postcards, which rightly ruined part of your holiday.
However, we want to clarify some fundamental points, for the benefit of all our customers:
the Globe Postal Network (GNP) private postal service is an alternative postal service, fully authorized to operate in Italy, in compliance with current legislation. Our stamps, collection and delivery service are valid.
It is correct that postcards stamped with our stamps must be posted exclusively in our orange boxes (as clearly indicated on the stamp and envelope). The positions of our cassettes are constantly monitored and updated. We apologize if the online tracker was not accurate or up to date at the time.
Furthermore, we will immediately check why the seller from whom you bought our stamps did not have our mailbox.
We take your Customer Service allegations very seriously, which are totally unacceptable and do not reflect our standards of conduct. It is our priority to assist every customer with respect and professionalism. We immediately start an in-depth internal audit of the management of your case and the communications received. If you has suffered rude or abusive treatment, we deeply regret it and apologize unreservedly.
Beyond any standard procedure, we ask you to give us one last chance to demonstrate that we care about your experience.
Please contact us directly at the dedicated email address: infolobepostalnetwork.com, providing your name and review date. We guarantee that your case will be handled personally and as a matter of priority by our Oversight Team.
We hope to be able to regain your trust and offer you our sincere apologies.
Sincerely,
the GPN Team
If you don't want to send the postcard…
If you don't want to send the postcard directly, stick with Post Italiane... Cheaper and 10,000x better branch availability...
16 de setembro de 2025
Avaliação não solicitada
Resposta da Globepostalnetwork
Dear Kunde,
we appreciate your feedback, even if it is critical. We are the first to recognize that a national operator like Poste Italiane has an unparalleled network of physical offices and capillarity.
However, our service does not aim to replace the post office, but to offer an alternative solution.
Sincerely,
The GPN Team
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