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GoGoGrandparent Avaliações 

1.402
•
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Drivers are always helpful to get walkers, canes etc in the trunk, never rushing us old folk. I love that we can schedule in advance, even several days , and that we can get a ride to the hospital in... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

When I called GoGoGrandparents I was worried about how I was going to go to my doctor 's appt. Because I could not drive due to a broken right arm and Lester took my worries away by answering all of m... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had to go to emergency care for a medical problem this week. When I called for a ride home a driver was assigned to me to be picked up. When the driver couldn't find me he left. So, I called go go g... Ver mais

Avaliado com 5 de um total de 5 estrelas

GoGo takes me to dinner with friends, doctor appointments and special events. I have been using GoGo for 7 or 8 years and am pleased with the ease with which I can order rides to and from my destinat... Ver mais

A empresa respondeu

Detalhes da empresa

Sobre GoGoGrandparent

Escrito pela empresa

GoGoGrandparent offers tailored transportation, meal and grocery delivery, medication delivery, senior fitness classes, and support with home maintenance services - all with a single phone call. Our mission is to help people age and thrive independently and confidently at home.

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Learn More About Rides
Grocery Delivery
Meal Delivery
Prescription Delivery
Home Services
Senior Fitness Classes
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Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 91% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(1.402)

640 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Just getting a ride to work that…

Just getting a ride to work that morning was a feat. Although I was told it would be 20 minutes. It took an hour to get there as more than one driver dropped and they had to find a new one. That happened about 3 of the 5 times I used the service. Most everyone was very nice.. I'm grateful to get from point A to point B. Thank you. Vicki

15 de outubro de 2026
Avaliado com 5 de um total de 5 estrelas

The driver was extremely helpful and…

The driver was extremely helpful and friendly

19 de outubro de 2026
logotipo da GoGoGrandparent

Resposta da GoGoGrandparent

Dear customer,

We appreciate you taking the time to share your experience — knowing that the driver we matched you with made the ride feel welcoming and easy means a great deal to us. We work hard to ensure every trip feels that way, and it's wonderful to hear that came through. Many members like you also enjoy our grocery and pharmacy delivery services, as well as our virtual senior fitness classes, which we'd love for you to join.

Warm regards,
The GoGoGrandparent Team

Avaliado com 5 de um total de 5 estrelas

Pleasant drivers

Pleasant drivers, on time, safe travels

14 de outubro de 2026
logotipo da GoGoGrandparent

Resposta da GoGoGrandparent

Dear customer,

We appreciate you taking the time to share your experience — knowing that the driver we matched you with made your trip feel safe and pleasant truly means a lot to us. Beyond transportation, your membership also gives you access to grocery and pharmacy delivery, meal ordering, and even virtual senior fitness classes we'd love for you to join.

Warm regards,
The GoGoGrandparent Team

Avaliado com 5 de um total de 5 estrelas

Go Go Grandparents is a unique business…

Go Go Grandparents is a unique business that caters especially to seniors and their families. Their transportation specialists helped me to see clearly how to organize my schedule and calculate the expenses.

15 de outubro de 2026
logotipo da GoGoGrandparent

Resposta da GoGoGrandparent

Dear customer,

We appreciate you taking the time to share your experience, and it's wonderful to hear that working through the logistics of scheduling and costs felt manageable with our team's support. Knowing that a member of our team made that process clearer for you is exactly the kind of difference we hope to make. Many members like you also enjoy the convenience of having groceries delivered, meals brought right to their door, and even pharmacy needs handled — all coordinated through the same easy service you already know and trust.

Warm regards,
The GoGoGrandparent Team

Avaliado com 5 de um total de 5 estrelas

The trip went exactly as planned

The trip went exactly as planned. I enjoyed the relaxing excursion because I don't drive anymore.

16 de outubro de 2026
logotipo da GoGoGrandparent

Resposta da GoGoGrandparent

Dear customer,

We appreciate you taking the time to share your experience — knowing the journey unfolded just as expected and felt like a true pleasure makes our day. It means a great deal to us that you felt at ease and could simply enjoy the ride without any worries. Many members like you also enjoy our grocery and pharmacy delivery services, as well as virtual senior fitness classes we'd love for you to join, all designed to make everyday life a little easier.

Warm regards,
The GoGoGrandparent Team

Avaliado com 5 de um total de 5 estrelas

First ride

The drivers were quite helpful and friendly

14 de outubro de 2026
logotipo da GoGoGrandparent

Resposta da GoGoGrandparent

Dear customer,

We appreciate you taking the time to share your experience — knowing that the driver we matched you with made your trip feel comfortable and welcoming truly means a lot to us. We work hard to ensure every ride feels safe and pleasant, and it's wonderful to hear that came through. Many members like you also enjoy our grocery and pharmacy delivery services, as well as virtual senior fitness classes you're welcome to join anytime.

Warm regards,
The GoGoGrandparent Team

Avaliado com 5 de um total de 5 estrelas

Polite and on time going and returning from distanation.

I will say it again . I was very pleased with the service and will give your company a good referral . Thank You

14 de outubro de 2026
logotipo da GoGoGrandparent

Resposta da GoGoGrandparent

Dear customer,

We appreciate you taking the time to share your experience, and knowing you'd recommend us to others truly means the world to our team. It's wonderful to hear that the service left such a positive impression — that's exactly what we strive for every day. Many members like you also enjoy our grocery and pharmacy delivery services, as well as our virtual senior fitness classes, which you're welcome to join anytime.

Warm regards,
The GoGoGrandparent Team

Avaliado com 5 de um total de 5 estrelas

Very fast pickup from time I called

Very fast pickup from time I called. Wonderful driver, friendly and polite.

14 de outubro de 2026
logotipo da GoGoGrandparent

Resposta da GoGoGrandparent

Dear customer,

We appreciate you taking the time to share your experience — knowing that the ride came together quickly and that the driver we matched you with made the journey a pleasant one truly means a lot to us. We're committed to making every trip feel easy and comfortable, and it's wonderful to hear that came through. Many members like you also enjoy our grocery delivery, meal ordering, and pharmacy pickup services, all designed to make daily life a little more manageable.

Warm regards,
The GoGoGrandparent Team

Avaliado com 5 de um total de 5 estrelas

Mr Ahmad was very pleasant and…

Mr Ahmad was very pleasant and professional.

16 de outubro de 2026
logotipo da GoGoGrandparent

Resposta da GoGoGrandparent

Dear customer,

We're so glad your ride left a positive impression — knowing the driver we matched you with made the experience feel professional and welcoming means a great deal to us. Beyond transportation, your membership also gives you access to grocery delivery, pharmacy pickup, and even virtual senior fitness classes we'd love for you to join.

Warm regards,
The GoGoGrandparent Team

Avaliado com 5 de um total de 5 estrelas
logotipo da GoGoGrandparent

Resposta da GoGoGrandparent

Dear customer,

We're so glad your experience was a smooth and pleasant one — knowing the driver we matched you with made the ride feel welcoming really does mean a lot to us. With GoGo, you also have access to grocery delivery, meal ordering, and pharmacy pickup, all coordinated through the same easy phone service you already know and trust.

Warm regards,
The GoGoGrandparent Team

Avaliado com 5 de um total de 5 estrelas

Driver was on time and courteous

Driver was on time and courteous. It was easy to get information about gogo.

16 de outubro de 2026
logotipo da GoGoGrandparent

Resposta da GoGoGrandparent

Dear customer,

We appreciate you taking the time to share your experience — knowing that things felt seamless, from getting the information you needed to having a punctual and respectful ride, truly makes our day. The driver we matched you with works hard to provide that kind of reliable, courteous service, and it's wonderful to hear it came through. Many members like you also enjoy our grocery delivery, meal ordering, and pharmacy pickup services, all designed to make everyday life a little easier.

Warm regards,
The GoGoGrandparent Team

Avaliado com 5 de um total de 5 estrelas

Courteous drivers

Courteous drivers. Clean cars, good drivers.
Only one thing I can’t understand. Going to my doctor cause at least $45. Going to the airport which was further was $25. Maybe you can explain.

7 de outubro de 2026
Avaliado com 5 de um total de 5 estrelas

Good driver with exceptionally clean…

Good driver with exceptionally clean vehicle.

15 de outubro de 2026
logotipo da GoGoGrandparent

Resposta da GoGoGrandparent

Dear customer,

We appreciate you taking the time to share your experience — knowing that the driver we matched you with made a great impression, right down to the care they put into their vehicle, truly means a lot to us. As part of your membership, you can also take advantage of grocery delivery, prescription pickups, and our virtual senior fitness classes, which we'd love for you to join whenever you're ready.

Warm regards,
The GoGoGrandparent Team

Avaliado com 5 de um total de 5 estrelas

The drivers were very professional and…

The drivers were very professional and helpful. I will use your service again.

13 de outubro de 2026
logotipo da GoGoGrandparent

Resposta da GoGoGrandparent

Dear customer,

We appreciate you taking the time to share your experience — knowing that the driver we matched you with made a positive impression means a great deal to us. Professionalism and genuine helpfulness are qualities we work hard to uphold with every ride, and it's wonderful to hear that came through. Many members like you also enjoy our grocery delivery, meal ordering, and pharmacy pickup services, all designed to make daily life a little easier.

Warm regards,
The GoGoGrandparent Team

Avaliado com 5 de um total de 5 estrelas

I like how quickly they always arrive…

I like how quickly they always arrive and so far are very friendly as well

15 de outubro de 2026
logotipo da GoGoGrandparent

Resposta da GoGoGrandparent

Dear customer,

We're so glad to hear that punctuality and a warm experience have been consistent for you — that's exactly what we aim for every single time. Knowing the driver we matched you with made a positive impression means a great deal to us. Many members like you also enjoy GoGo's grocery and pharmacy delivery services, as well as our virtual senior fitness classes, where you're welcome anytime.

Warm regards,
The GoGoGrandparent Team

Avaliado com 5 de um total de 5 estrelas

Great drivers

Great drivers, timely and comfortable.

13 de outubro de 2026
logotipo da GoGoGrandparent

Resposta da GoGoGrandparent

Dear customer,

We're so glad to hear the ride felt smooth and the timing worked out well — that kind of reliability really does make all the difference. Many members like you also enjoy our grocery and pharmacy delivery services, as well as virtual senior fitness classes we'd love for you to join.

Warm regards,
The GoGoGrandparent Team

Avaliado com 5 de um total de 5 estrelas

I had to go to emergency care for a…

I had to go to emergency care for a medical problem this week. When I called for a ride home a driver was assigned to me to be picked up. When the driver couldn't find me he left. So, I called go go grandparent customer service and she found me a driver near by to pick me up. The representative stayed on the phone with me until the driver arrived. They gave me such peace of mind to be well taken care of with this company.

15 de outubro de 2026
Avaliado com 5 de um total de 5 estrelas

Excellent service.

Casia was wonderful with me and my walker. The car was immaculate and she was available both ways. She drove all the way up my long driveway.

15 de outubro de 2026
logotipo da GoGoGrandparent

Resposta da GoGoGrandparent

Dear customer,

We appreciate you taking the time to share your experience — it's heartwarming to hear that the driver we matched you with made your trip so comfortable, from the spotless vehicle to going the extra mile by coming all the way up to your door. Knowing that you felt safe and well cared for, walker and all, means the world to us. Many members like you also enjoy GoGo's grocery delivery, meal ordering, and pharmacy pickup services, all coordinated through the same easy phone-based system you already know.

Warm regards,
The GoGoGrandparent Team

Avaliado com 5 de um total de 5 estrelas

Both drivers were on time

Both drivers were on time, personable and took me where I wanted to go in a timely manner.

15 de outubro de 2026
logotipo da GoGoGrandparent

Resposta da GoGoGrandparent

Dear customer,

We appreciate you taking the time to share your experience — knowing that punctuality and a friendly presence made your rides feel smooth and comfortable means a great deal to us. We put a lot of care into matching members with dependable drivers, and it's wonderful to hear that came through on both trips. As part of your membership, you can also take advantage of grocery delivery, meal ordering, and even pharmacy pickup, all coordinated through the same easy phone service you already know and love.

Warm regards,
The GoGoGrandparent Team

Avaliado com 1 de um total de 5 estrelas

I am leaving a second review

I am leaving a second review, to add onto the one I left yesterday. A supervisor named Liz called me back and asked me to call her about my bad experience. I called back and was thrown on hold for 20 minutes. No one ever came back to the phone. Hung up called again. Same thing. Finally got through and told Liz what happened. I tried to discuss what went on for 3 1/2 hours yesterday and she made excuses and pretty much blamed me because she said I wasn’t respectful. I told her respect is earned and when people are laughing at me, hollering at me, refusing to book me a ride, refusing to explain what’s needed and hanging up, I do not respect that action and I do not respect the person and she’s saidwell that’s probably why they complained to the Office Of The Aging about me because I wasn’t respectful. The Office Of The Aging does a lot for me - for them to go in and slander me to them is underhanded and will cost me a lot of grief being a senior with 100% disabilities -they did not care- ignored most of my questions and hung up on me. This company needs to learn how to treat people decently, the way they would want to be treated, before running a business. I’m disgusted.

16 de outubro de 2026
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