Drivers are always helpful to get walkers, canes etc in the trunk, never rushing us old folk. I love that we can schedule in advance, even several days , and that we can get a ride to the hospital in... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Drivers are always helpful to get walkers, canes etc in the trunk, never rushing us old folk. I love that we can schedule in advance, even several days , and that we can get a ride to the hospital in... Ver mais
A empresa respondeu
When I called GoGoGrandparents I was worried about how I was going to go to my doctor 's appt. Because I could not drive due to a broken right arm and Lester took my worries away by answering all of m... Ver mais
A empresa respondeu
I had to go to emergency care for a medical problem this week. When I called for a ride home a driver was assigned to me to be picked up. When the driver couldn't find me he left. So, I called go go g... Ver mais
GoGo takes me to dinner with friends, doctor appointments and special events. I have been using GoGo for 7 or 8 years and am pleased with the ease with which I can order rides to and from my destinat... Ver mais
A empresa respondeu
Escrito pela empresa
Estados Unidos
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 91% das avaliações negativas
Normalmente responde dentro de 1 semana
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Just getting a ride to work that morning was a feat. Although I was told it would be 20 minutes. It took an hour to get there as more than one driver dropped and they had to find a new one. That happened about 3 of the 5 times I used the service. Most everyone was very nice.. I'm grateful to get from point A to point B. Thank you. Vicki
The driver was extremely helpful and friendly

Resposta da GoGoGrandparent

Resposta da GoGoGrandparent
Go Go Grandparents is a unique business that caters especially to seniors and their families. Their transportation specialists helped me to see clearly how to organize my schedule and calculate the expenses.

Resposta da GoGoGrandparent
The trip went exactly as planned. I enjoyed the relaxing excursion because I don't drive anymore.

Resposta da GoGoGrandparent

Resposta da GoGoGrandparent
I will say it again . I was very pleased with the service and will give your company a good referral . Thank You

Resposta da GoGoGrandparent
Very fast pickup from time I called. Wonderful driver, friendly and polite.

Resposta da GoGoGrandparent

Resposta da GoGoGrandparent
Driver was on time and courteous. It was easy to get information about gogo.

Resposta da GoGoGrandparent
Courteous drivers. Clean cars, good drivers.
Only one thing I can’t understand. Going to my doctor cause at least $45. Going to the airport which was further was $25. Maybe you can explain.
Good driver with exceptionally clean vehicle.

Resposta da GoGoGrandparent
The drivers were very professional and helpful. I will use your service again.

Resposta da GoGoGrandparent
I like how quickly they always arrive and so far are very friendly as well

Resposta da GoGoGrandparent
I had to go to emergency care for a medical problem this week. When I called for a ride home a driver was assigned to me to be picked up. When the driver couldn't find me he left. So, I called go go grandparent customer service and she found me a driver near by to pick me up. The representative stayed on the phone with me until the driver arrived. They gave me such peace of mind to be well taken care of with this company.
Casia was wonderful with me and my walker. The car was immaculate and she was available both ways. She drove all the way up my long driveway.

Resposta da GoGoGrandparent
Both drivers were on time, personable and took me where I wanted to go in a timely manner.

Resposta da GoGoGrandparent
I am leaving a second review, to add onto the one I left yesterday. A supervisor named Liz called me back and asked me to call her about my bad experience. I called back and was thrown on hold for 20 minutes. No one ever came back to the phone. Hung up called again. Same thing. Finally got through and told Liz what happened. I tried to discuss what went on for 3 1/2 hours yesterday and she made excuses and pretty much blamed me because she said I wasn’t respectful. I told her respect is earned and when people are laughing at me, hollering at me, refusing to book me a ride, refusing to explain what’s needed and hanging up, I do not respect that action and I do not respect the person and she’s saidwell that’s probably why they complained to the Office Of The Aging about me because I wasn’t respectful. The Office Of The Aging does a lot for me - for them to go in and slander me to them is underhanded and will cost me a lot of grief being a senior with 100% disabilities -they did not care- ignored most of my questions and hung up on me. This company needs to learn how to treat people decently, the way they would want to be treated, before running a business. I’m disgusted.
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