We had Jay Patel come to visit us to discuss funeral plans. He explained the differences between the plans on offer, in an easily understandable way. We have signed up, and everything is now sorted. J... Ver mais
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Stuart gave a very concise and clear overview of the products offered and explained the benefits of each plan and the processes which will be put in place for end of life in Spain. I am more than happ... Ver mais
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Jay, was very helpful and gave concise descriptions of each plan. I am very happy with the service provided and would definitely recommend Golden Leaves
Jay explained the need for a funeral plan here in Spain comprehensively and also without pressure explained the benefits of each plan available . He wa every personable and checked for understanding... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Golden Leaves Funeral Plans
Escrito pela empresa
About Golden Leaves Funeral Plans
Golden Leaves Funeral Plans is dedicated to helping individuals and families plan ahead with confidence, clarity, and peace of mind. We understand that thinking about funeral arrangements can be difficult, which is why our approach is built around compassion, transparency, and respect at every stage of the journey.
Our funeral plans are designed to protect loved ones from unexpected financial and emotional burdens, ensuring that personal wishes are clearly set out and honoured when the time comes. We offer a range of flexible options to suit different needs and budgets, with clear pricing and no hidden costs.
From the first conversation through to ongoing customer support, our team takes the time to listen, explain, and guide - never rushing decisions or using pressure-based sales tactics. Our knowledgeable advisors are trained to provide straightforward information, answer questions openly, and support customers in making informed choices that are right for them.
At Golden Leaves, we believe trust is earned through honest communication and dependable service. We are committed to high standards of customer care and continually review our processes to ensure clarity, compliance, and reliability.
Planning ahead is one of the most thoughtful decisions a person can make for their family. At Golden Leaves Funeral Plans, we are proud to play a role in helping people prepare with dignity, reassurance, and the comfort of knowing everything is taken care of.
Informações de contato
Galago House, 163 Brighton Road, CR5 2YH, Coulsdon, Reino Unido
- 0800 85 44 48
- info@goldenleaves.com
- goldenleaves.com
4,8
Excelente
6 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Explanation was very good would recommend
Explanation was very good, given all the details needed for peace of mind,no extra costs and very good customer service
10 de dezembro de 2025
Resposta da Golden Leaves Funeral Plans
Dear Andy,
Thank you for taking the time to share your feedback.
We’re pleased to hear that you found the process clear and straightforward.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Highly recommended
The whole process was very simple and reassuring from the initial phone call through to signing up for the funeral plan. Given the nature of the subject I felt treated with respect and warmth. There was nothing in the whole process that I could fault. I would really recommend this company if you are considering this type of option for your funeral. Very competitive prices that give you security and reassurance that your wishes will be met fully and your family relieved of any financial burden.
20 de agosto de 2025
Resposta da Golden Leaves Funeral Plans
Good afternoon,
Thank you for your review.
We appreciate that arranging a funeral plan is an important decision, and we’re pleased to hear that you felt comfortable and well supported throughout the process. Clear guidance and a considerate approach can make all the difference.
If you ever have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Resposta da Golden Leaves Funeral Plans
Dear Miss Lewis,
Thank you for taking the time to share your feedback.
We’re pleased to hear that you found the process clear and straightforward.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Our non-service funerals
The lady arrived promptly and on time. She explained clearly all the points I needed to know to allow me to proceed with the agreement and purchase of it for both myself and my wife. I would happily recommend this company in regard to our non-service funeral arrangements.
10 de novembro de 2025
Resposta da Golden Leaves Funeral Plans
Good afternoon,
Thank you for your comments.
We’re glad that everything was explained clearly and that you both were able to make your decision at your own pace.
We appreciate you taking the time to share your feedback. Should you need any assistance in the future, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Matt was very easy to talk too yet…
Matt was very easy to talk too yet professional at the same time. He listened to what I wanted and explained everything to me
15 de dezembro de 2025
Resposta da Golden Leaves Funeral Plans
Dear Miss Mitchell,
Thank you for your review.
We’re so pleased to hear that the person who arranged your plan was helpful, patient, and took the time to listen and answer all of your questions. Providing clear and caring support throughout the process is very important to us.
We truly appreciate you taking the time to share your experience. Should you need any assistance in the future, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Resposta da Golden Leaves Funeral Plans
Dear Mrs. Clements,
Thank you for taking the time to share your feedback.
We’re pleased to hear that you found the process clear and straightforward.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Very quick response from start to…
Very quick response from start to finish.
My advisor with the home visit made everything very clear to myself and very professional and polite.
14 de janeiro de 2026
Resposta da Golden Leaves Funeral Plans
Dear Mr. Voss,
Thank you for your review.
It’s good to know that you felt well informed and supported while making your arrangements.
We really appreciate you taking the time to share your experience.
If you have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Great service
Great service, nice and easy on the phone, and a quick visit to just confirm that everything was explained to you about your plan.
7 de janeiro de 2026
Resposta da Golden Leaves Funeral Plans
Dear Ms. Deerin,
Thank you for your review.
We appreciate that arranging a funeral plan is an important decision, and we’re pleased to hear that you felt comfortable and well supported throughout the process. Clear guidance and a considerate approach can make all the difference.
If you ever have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Every one I spoke to of saw face to…
Every one I spoke to of saw face to face was most helpful
19 de dezembro de 2025
Resposta da Golden Leaves Funeral Plans
Dear Mrs. Carpenter,
Thank you for your review.
It’s good to know that you felt well informed and supported while making your arrangements.
We really appreciate you taking the time to share your experience.
If you have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Great support and help
You answered all of my questions clearly. Very helpful and it is great buying in at today’s prices for the future.
16 de novembro de 2025
Resposta da Golden Leaves Funeral Plans
Dear Mrs. Dadd,
Thank you for your review.
We’re pleased to hear that you received a full explanation and that all options were clearly discussed with you. Ensuring our customers have the information they need to make an informed decision is very important to us.
We appreciate you taking the time to share your feedback. Should you need any assistance in the future, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Golden Leaves are professional
Golden Leaves were professional and efficient in promoting and concluding our Pre-Paid Funeral Plan.
This gives us great peace of mind.
14 de novembro de 2025
Resposta da Golden Leaves Funeral Plans
Dear Mr. Leonard,
Thank you for taking the time to share your feedback.
We’re pleased to hear that you found the process clear and straightforward.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
It was very straight forward and easy…
It was very straight forward and easy to understand
12 de novembro de 2025
Resposta da Golden Leaves Funeral Plans
Dear Sandra,
Thank you for your review.
We’re pleased to hear that you found the process clear and straightforward.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Came to my home no pressure to sell me…
Came to my home no pressure to sell me there plan the guy was very polite and told me everything i wanted to know answered all my questions.not sure if my dates right
6 de novembro de 2025
Resposta da Golden Leaves Funeral Plans
Dear Miss O'Brien,
Thank you for your review.
We’re pleased to hear that the home visit was helpful and that everything was explained clearly, with no pressure.
If you’re unsure about any details, including dates on your plan, please feel free to contact us on 0800 85 44 48 and we’ll be happy to check this for you.
Kind regards,
Golden Leaves
Excellent customer service
Made a phone call a guy named andrew came out did all the paperwork and I was set up to make payment every month from my bank was stress free and andrew was friendly and professional and provided excellent customer service
6 de outubro de 2025
Resposta da Golden Leaves Funeral Plans
Dear Andrea,
Thank you for your review.
We’re pleased to hear that arranging your plan was straightforward and stress free, and that Andrew provided friendly and professional service while completing the paperwork with you. We will be sure to pass your kind comments on to him.
If you ever have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Helpfull staff easy to set up
3 de fevereiro de 2026
Resposta da Golden Leaves Funeral Plans
Dear Leslie,
Thank you for your review.
We’re pleased to hear that you found staff helpful and the plan easy to set up. We appreciate you taking the time to share your feedback.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
It was easy to proceed.
It was easy to proceed.
We received our documents very quickly and a minor error was promptly fixed.
11 de dezembro de 2025
Resposta da Golden Leaves Funeral Plans
Dear Surindar,
Thank you for your review.
We’re pleased to hear that the process was straightforward and that your documents were received promptly. We also appreciate your patience while the minor error was corrected.
If you ever have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Resposta da Golden Leaves Funeral Plans
Dear David,
Thank you for your review.
We’re pleased to hear that you had an excellent experience with us. We appreciate you taking the time to share your feedback.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Resposta da Golden Leaves Funeral Plans
Dear Eve,
Thank you for your review.
We're pleased to hear to you found the service provided professional throughout.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
PERSONALISED CUSTOMER SERVICE
An actual agent of the company came to my residence and explained the options to me, without any pressure.
So all good for me.
10 de dezembro de 2025
Resposta da Golden Leaves Funeral Plans
Dear Chris,
Thank you for your review.
We’re pleased to hear that you valued the personalised service and that the visit to your home allowed you to discuss the options clearly and without pressure. It’s good to know the experience worked well for you.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
In every aspect
In every aspect, I was treated with respect. I felt that I was asking for would be dealt with appropriately.
19 de fevereiro de 2026
Resposta da Golden Leaves Funeral Plans
Dear Michael,
Thank you for your review.
We’re pleased to hear that you felt treated with respect throughout and that your requests would be handled appropriately, we can assure you they will be.
If you ever have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
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