Hooks & Needles Avaliações 

Resposta da Hooks & Needles

15 de jan. de 2026

Hi there!

We’re so sorry to hear that your first experience wasn’t as exciting as we had hoped! Especially when you’re gifting it to someone special.

We’re glad to hear you’re giving us another month - we’re confident that with our next box, you’ll feel the love and care we put into every detail.

If you have any questions or concerns, please don’t hesitate to reach out to our support team at support@hooksneedles.com (for US customers) or help@hooksneedles.com (for international customers). We’re here for you!

Thanks so much for sharing your thoughts, and we can’t wait to turn things around for you next month 💖

Resposta da Hooks & Needles

15 de jan. de 2026

Hi there!

We're so happy to hear you’re excited about receiving your yarn and the ideas we’ve curated for you! We totally get that customs charges can be a bit of an unexpected hurdle, and we’re really sorry for any inconvenience that caused.

We’re always looking for ways to improve, so your feedback is super helpful! If you have any questions or need further assistance with customs or anything else, please don’t hesitate to reach out to our support team at help@hooksneedles.com (for international customers) or support@hooksneedles.com (for US customers).

We’re here to help!

Thank you for sharing your experience - happy crafting! 🧶💖

Resposta da Hooks & Needles

15 de jan. de 2026

Hi there!

We're really sorry to hear that your kit didn't meet your expectations. We totally understand how frustrating it can be, especially when you're investing your time and money. For over £30, you should feel excited about your project, and it sounds like we missed the mark this time.

We'd love the opportunity to make things right! Please feel free to reach out to our customer support team at support@hooksneedles.com (for US customers) or help@hooksneedles.com (for international customers). We’re here to listen and help however we can.

Thank you so much for your feedback - we’re always working to improve, and your thoughts are invaluable to us 💖

Resposta da Hooks & Needles

4 de jan. de 2026

Hi there!

Thank you so much for your kind words - and what a thoughtful gift from your husband! We’re honored to have an experienced crocheter and certified teacher like you enjoying our boxes 😊

It means a lot to hear that you’re loving the yarn and finding joy in the patterns - whether they’re a playful break or a fun twist on familiar stitches. We work hard to strike that balance between approachable and inspiring, so this truly made our day.

We’re so excited to keep surprising you with what’s coming next. Thanks again for being part of the Hooks & Needles family - your creativity is exactly why we do what we do 💛

Resposta da Hooks & Needles

4 de jan. de 2026

Hello there!

Thanks so much for your review - and we’re thrilled to hear you made the bunny lovey! It's such a sweet project.

We totally understand the disappointment about not being able to complete the purse, too. Just to clarify: each issue of our project magazine includes a note on how many full projects you’ll be able to complete with the yarn provided. In most boxes, we offer bonus patterns so you can choose what to make - but there’s typically only enough yarn for one of the featured projects, not all of them.

We’ll make sure this is even clearer moving forward. And if you’re ever unsure, our team’s always happy to help!

Thanks again for being part of the Hooks & Needles family - we’re lucky to have crafters like you 💛

Resposta da Hooks & Needles

16 de dez. de 2025

Hello!

First off, thank you so much for your kind words about the yarn. We love that you’re enjoying the softness and those color pops (aren’t they dreamy?).

You’re absolutely right to call out the mismatch on the hook size vs. yarn weight. That feedback helps us grow, and we’re already working on making those pattern pairings more spot-on in future boxes. In the meantime, we totally admire how you adjusted and found your own flow. That’s exactly the kind of creativity we’re all about!

Thanks again for crafting with us 💌

Resposta da Hooks & Needles

2 de dez. de 2025

Hey Leslie!

Thank you so much for your wonderful feedback.

We're so happy to hear that you're enjoying the projects, the surprise element, and the articles. It's great to know that the yarn and tools are meeting your expectations. We’re thrilled that you’re having fun with the projects, and we can't wait to bring you even more exciting crafting experiences in the future! Happy crafting! 😊

Resposta da Hooks & Needles

2 de dez. de 2025

Hello Cheryl,

We're thrilled to hear you loved the complete kit. We’re always excited to provide everything you need for a fun and creative crafting experience. Happy crafting, and we can’t wait to surprise you with more kits in the future! 😊

Resposta da Hooks & Needles

2 de dez. de 2025

Hello Pam!

Thank you for sharing your feedback, and we're truly sorry to hear that your experience didn’t meet expectations. We understand how important it is to receive items that are both useful and timely. Your comments about the duplicate crochet hooks and the pattern and yarn being from a previous season have been noted, and we will certainly take them into consideration as we continue to improve our offerings.

We want you to feel excited about each box you receive, and we would love the opportunity to make things right for you. Please feel free to reach out to our customer support team at support@hooksneedles.com if you’d like assistance with an exchange or if there’s anything else we can do for you. Your satisfaction is really important to us!

Resposta da Hooks & Needles

4 de nov. de 2025

Hello Sheryl,

We truly appreciate your thoughts and understand that value is an important factor when choosing a crafting kit. We’re always working to ensure our boxes provide the best quality and experience possible. We’ll definitely take your comments into consideration as we continue to improve. We hope you continue to enjoy your crafting, and if there's anything else you'd like to share, we’re here to listen!

Resposta da Hooks & Needles

4 de nov. de 2025

Hello Courtney,

Thank you for sharing your experience! It’s wonderful to hear that the videos were helpful, especially when the instructions can be a bit tricky at times. We’re also glad you loved the free gift. It’s great to have a fellow crafter who’s revisiting their childhood hobby, and we’re thrilled to be a part of your crafting journey.

Resposta da Hooks & Needles

4 de nov. de 2025

Hello Aimee,

Thank you for your wonderful review! We're so happy to hear you enjoyed the quick shipping and the variety of patterns. It's fantastic that the kits are great for both beginners and advanced crafters - crafting should always be fun and accessible. We agree, they do make the perfect gift for any skill level! We appreciate your support and hope you continue to create beautiful projects with us.

Resposta da Hooks & Needles

4 de nov. de 2025

Hello,

Thank you for sharing your thoughts! We’re glad to hear that the pictures in the project book have been helpful. Clear visuals can really make a difference when working on new projects. If you ever need any additional guidance or tips, feel free to reach out - we’re here to help. Happy crafting!

Resposta da Hooks & Needles

4 de nov. de 2025

Hello Stacy,

Thank you so much for your feedback! We’re thrilled to hear that you enjoyed exploring the three project options. We understand how important it is to have enough yarn to complete all your chosen projects, and we’ll certainly take your suggestion into account for future kits. We hope you continue to enjoy crafting with us.

Resposta da Hooks & Needles

8 de out. de 2025

Hello Norma!

Thank you so much for your thoughtful review!

We're thrilled to hear that you're expanding your crochet skills and enjoying the variety of yarn and projects 😊 We completely understand the importance of clear visuals, and we’ll definitely take your suggestion about closer-up tutorials to heart.

We want to make every step as easy as possible, so we’ll work on making the instructions even more accessible for you. Thanks for bringing this up. Keep crocheting 💕

Resposta da Hooks & Needles

8 de out. de 2025

Hello Alica,

It's all about making sure you have the right tools to grow and enjoy the process! We’re excited to be part of your improvement, and we can't wait to see how your skills continue to blossom.

Happy crafting, and keep up the amazing work! 🌟

Resposta da Hooks & Needles

8 de out. de 2025

Hey Kim!

We're thrilled to hear that you loved your first box! 🎉

We’re dedicated to providing fun, high-quality yarn and exciting projects that inspire your creativity. We can’t wait for you to see what’s in store for your next box - more surprises and crafting fun ahead! Happy crocheting/knitting 🧶

Resposta da Hooks & Needles

8 de out. de 2025

Hey there!

Thank you so much for your kind words! We’re thrilled to hear that you loved the yarn, gifts, and instructions 🎉

It's fantastic to know that the projects were a great fit for your skill level. We aim to make crafting enjoyable and easy, no matter where you are on your journey.

Resposta da Hooks & Needles

8 de out. de 2025

Hello Jen!

Thank you for your feedback and for sharing your thoughts with us.

We totally understand how important it is for the product you receive to match the photo that inspired you. We’re sorry that wasn’t the case this time, and we’re taking your suggestion about color preferences to heart.

If you ever encounter any issues or need assistance with your box, please don’t hesitate to reach out to our support team – we’re always here to help! We’re so glad to hear that you’re still enjoying the boxes overall, and we can’t wait to keep inspiring your crafting journey.

Thank you for being such a wonderful part of our community!

Resposta da Hooks & Needles

8 de out. de 2025

Hello Amy!

We’re beyond thrilled to hear that our customer service team was able to assist you quickly and thoughtfully 💖 We always strive to go the extra mile to ensure your experience is top-notch, and it means the world to us that you felt heard and supported. We’re so grateful for your recommendation, and we’re here for you anytime you need us!