Pendant was perfect not 1 thing wrong with it. Any jewells I buy from now on are gonna be brought from iced. Customer service sets levels and the attention to detail on the piece is crazy! Well worth... Ver mais
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Veja o que dizem as avaliações
I cannot recommend this enough! The whole process from placing the order to having the amazing jewellery delivered was fantastic. Amazing customer service with clear communication and added personalis... Ver mais
I had a slight issue with a product I ordered and when I messaged about it I was not even expecting a reply just like most other brands. However, I was pleasantly surprised with quick, thoughtful, and... Ver mais
A empresa respondeu
Do not waste your money here you will never get the jewelry. They’re great at responding with stories about why your jewelry hasn’t come or it’s coming next week or whatever excuse they have. There’s... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At Iced London, we're not just creating jewellery – we're crafting a lifestyle. Born out of a love for hip-hop and sports culture, our brand was founded on February 1st, 2019, with the vision of offering high-quality, stylish jewellery that caters to a diverse clientele. We believe that everyone should have the opportunity to express themselves through exceptional jewellery. That's why we're dedicated to offering a range of affordable and luxury options, crafted from materials such as moissanite, diamonds, silver, and gold. Our commitment to quality, innovation, and customer satisfaction is at the heart of everything we do.
Informações de contato
Battersea Power Station, Circus Road S, SW11 8BZ, London, Reino Unido
- info@icedlondon.com
- icedlondon.com
Sem histórico recente de pedidos de avaliações
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Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 24 horas
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Definitely a 5 stars been shopping with…
Definitely a 5 stars been shopping with iced London for years great customer service and fantastic craftsmanship shout out iced London Nothing but greatness on the way.
Great quality
The quality is great, and a quick delivery
Great Customer Service!!!
I live in DC and ordered two items from Iced London. Not only did I receive exceptional customer service (which is very important to me) I got my order relatively fast! You can tell this is a professional operation. I’ll definitely order from them again!
Shiny but lose
I bought some earrings and I never thought they are shiny like that It was really worth it. The one problem is that i think the left diamond if the earring is lose like when I tip on it, it makes a clicky sound ain't a big problem tho just bit annoying.

Resposta da Iced London
A+ brand
A+ brand! From quality to communication to time, all A+. Thanks again

Resposta da Iced London
Outstanding jewellery & customer services
Honestly can not thank these guys enough the quality of their jewellery and services is absolutely unreal i recently just had my fiancés diamond gold chain refurbished and i can not believe how unreal its turned out i couldnt recommended them enough i will be buying more jewellery and using the full restoration service annually absolutely amazing thank you so much ♥️

Resposta da Iced London
Do not waste your money here you will…
Do not waste your money here you will never get the jewelry. They’re great at responding with stories about why your jewelry hasn’t come or it’s coming next week or whatever excuse they have. There’s plenty of other websites when you can have your jewelry within a week or two I’ve been waiting over two months to get a piece of jewelry that I’ll never get I don’t like to leave reviews, especially bad ones, but this has gone way way too far. It’s very unprofessional and unsettling, especially as much money as I paid for a piece of jewelry that I probably won’t get.

Resposta da Iced London
I made a custom order with Iced London…
I made a custom order with Iced London and when i received the item it was exactly what i wanted and the quality was really good all through the process the communication was also really good would recommend and will also be ordering again

Resposta da Iced London
Pendant review
I ordered a pendant and it took around 7 weeks to arrive. Customer service were quick to reply to my queries and gave me an accurate estimate. My partner loved the gift so it was worth the wait! I would definitely recommend

Resposta da Iced London
10/10
I have worked closely with iced London on 4 custom pieces of jewelry and am always impressed by the quality. Their attention to detail and customer service truly set them apart from other jewelry companies doing similar things. Do not hesitate if you are considering purchasing from here!

Resposta da Iced London
Amazing Work
Down to earth type people, and will definitely make sure you get your money’s worth. And he will be there every step of the way to make sure what ever you want is exactly the way you want it. Their work is Solid, they dont cut corners. Definitely will be buying again. Shipping is fast too, i got my piece in two days from london to the carribean. 🔥🔥

Resposta da Iced London
....
This company is a complete scam and I imagine all the positive reviews were paid for by them. I ordered a pair of earrings back in 2022 which I have still NEVER received to this day. Their customer service initially replied to me when I enquired about where my item is and to update my shipping details, and then went completely silent after that. I followed up multiple times regarding my order to absolutely no avail. Please avoid this absolute scam of a company.
Update: Due to this review, they contacted me and apologised for what they described as an oversight on my order. 2 and a half years later, I have finally received a refund for my order.

Resposta da Iced London
I’ve owned my iced Cuban for 11 months…
I’ve owned my iced Cuban for 11 months now and even after daily wear it is still looking brand new… my main worry with buying a piece like this was that the stones would soon fall out. After 11 months every single diamond is still in place like new and I’m amazed. I can’t praise iced London enough 🤜🏼🤛🏼

Resposta da Iced London
Amazing product nicely packed and fast delivery
Amazing fast delivery

Resposta da Iced London
Great quality
Great quality, able to be worn with anything and sustains the time

Resposta da Iced London
Great jewellery and great service
Second time I have bought from Iced London, they have become my permanent jeweller. Great service from start to finish, salute to Mo and the team. Nothing but 5 star service.

Resposta da Iced London
They won‘t give you a refund of the…
They won‘t give you a refund of the actual product price.
I ordered a bracelet which was too small,
I sent it back and they only gave me a 80% refund of the price (excluding shipping)
Never experienced something like that

Resposta da Iced London
Great product and customer service
I purchased a item from them and it was the wrong size. However, after speaking to someone in the team, who was very professional and dealt with my concerns promptly. I would deffo recommend iced London for their remarkable items and outstanding professionalism. I’m very pleased with the outcome and awaiting for them to arrange for an exchange. Thank you iced London for being proactive and making sure my concerns were yours.
Custom pendant 10000/10
Custom pendant 10000/10, good communication , quick turnaround and final result better than expected. Highly highly highly recommended - and affordable too

Resposta da Iced London
925 moissanite stud earrings hit…
925 moissanite stud earrings hit different

Resposta da Iced London
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