I signed up and immediately got several users from around the world trying to connect with me. But the moment I want to accept a friend request or simply reply to their messages, the page redirects me... Ver mais
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Veja o que dizem as avaliações
Wonderful place to meet people and find an authentic connection! I joined groups where I tried out new hobbies, met people from all over the world and shared stories or a drink in cool bars and rest... Ver mais
I did not use, but visited one event and paid extra for it, and payed additionally more than 100 EURO for some kin of subscription! they are shameless and not friendly, poorly organising events. I not... Ver mais
I have tried two times to get a member. First time the request was decliened within two minutes (13.07.25) . Looks like a robot is reviewing the requests. After second request rejection (15.97.25) I... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
With more than 5.2 million members in 420 cities around the world, InterNations is the largest global network and information site for people who live and work abroad. InterNations offers global and local networking both online and face-to-face at more than 6,000 monthly events and activities. Online services include country and city guides created by a team of professional writers, guest contributions about life abroad, and forums to help members with topics such as local housing and searching for jobs. InterNations is primarily a community for expats, but also global minds. As a community of trust, membership is by application only.
Informações de contato
Karlsplatz 3, 80335, Munich, Alemanha
- internations.org
2,3
Ruim
1 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 54% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
It is very difficult to open an account…
It is very difficult to open an account with them. I tried many times and did not succeed
29 de julho de 2024
Avaliação não solicitada
Resposta da InterNations
Thank you for taking the time to share your review. We appreciate your interest in joining our community and are sorry to hear that your application was declined. We want to assure you that we welcome individuals from all around the world, regardless of their nationality, the languages they speak, age, gender, or any other characteristic. if you have any questions why your application got declined please reach out to our support team at support@internations.org
they are scammers!!!
they are scammers!!!! i canceled my freetrial and they tried charging me which my bank alerted me and blocked, somehow they found a way to charge me!! i have been sending countless emails and they keep refusing to respond, in summary, they are scammers!!!!!
25 de julho de 2024
Avaliação não solicitada
Resposta da InterNations
I’m sorry to hear that you’re unhappy with how your Albatross Membership subscription automatically began after your free trial ended. We’re currently handling a high volume of support requests and apologize for the delay in our response.
The details regarding your free trial were clearly outlined on the checkout page, in your confirmation email, and on your Membership page. This information included:
The free trial duration of 30 days
Charges apply only after the trial period
The option to cancel at any time during the trial
Since the free trial was not canceled before the 30-day period ended, you were charged for the subscription period you selected. For further details, please contact our support team at support@internations.org.
Positive customer support experience
As a fairly new member of InterNations, I am pleased to share that my experience has been positive so far. When I signed up, I accidentally selected the paid (Albatross) membership and realised shortly after that I had been charged for the entire year upfront.
Upon noticing this, I promptly emailed the support team to explain the situation and request a refund. Honestly, I didn't expect much since the mistake was on my part, and it's rare for organisations to accommodate such requests.
To my surprise, I received a quick and sincere response from a support team member who understood my issue and accepted my refund request. The refund was processed promptly.
Overall, my experience with InterNations has been great, thanks to their efficient and empathetic customer service.
17 de julho de 2024
Avaliação não solicitada
Resposta da InterNations
Thank you for sharing your positive experience! We're glad to hear that our support team was able to assist you promptly and that you’re satisfied with the resolution. If you need any further assistance, don’t hesitate to reach out. We appreciate your feedback and are here to help!
Met many people from all walks of life
Met many interesting people from all walks of life
23 de julho de 2024
Avaliação não solicitada
Resposta da InterNations
That’s fantastic! It’s great to hear that you’ve connected with such a diverse range of interesting people. If you have any memorable stories or if there’s anything else you’d like to share, I’d love to hear more!
Can be good, depending on your local representatives
Editing this review after I have received a partial refund. I was charged for 3 months membership, but when I complained, 2 months was refunded. This being resolved, I am happy to be able to endorse Internations, because I believe the idea as such is great, and I have had some good experiences at their events. But be aware that once you sign up, it is a subscription that is charged automatically when it expires.
4 de julho de 2024
Avaliação não solicitada
Resposta da InterNations
Thank you for updating your review. I’m glad to hear that the refund issue has been resolved and that you’ve had positive experiences at our events. We appreciate your feedback and endorsement of InterNations. If you have any further questions or need assistance, please feel free to reach out.
The internations.org website is a…
The internations.org website is a really excellent, very well thought out website. Unfortunately, the support and management are extremely snooty and unbearable. I was a member of Internations 15 years ago for several years and was also a consul and organized many events. After a while I was mobbed out because I was too successful and the old consuls were jealous. The management covered up this behavior despite many letters from me. Now, after 15 years, some of these old consuls are no longer with Internations, but the mopping has not stopped at Internations. Even new registrations are immediately deleted after a few days. The support does not respond. But that doesn't matter because I still go to events or official events with other existing Internations members from time to time. And here you can see that Internations is obviously doing something wrong with its policy. Even the official events with more than 300 registrations are hardly attended anymore. Most recently in Vienna on June 24th, over 350 people registered and perhaps just under 50 people came. This organization has become a tragedy. Here you can see how a really good idea can be ruined. Incomprehensible actions by the support team and a truly misanthropic attitude are preventing the further development of this organization. The exercise of power over members and their censorship are the order of the day. Arguments are not taken into account, but accounts are immediately closed for 14 days or deleted without notice. There is no hearing - no, you are immediately denounced. Apparently only arrogant people without compassion do what they want here. There is no loyalty and human understanding. Apparently the owner has been overwhelmed by the enormous amounts of income. It is claimed that there are 1 million members. If we assume that only half are paying members, that is 60,000,000.00 euros = 60 million euros in membership fees per year. Well, you can certainly be as cheeky as you like towards members. It doesn't matter - one more or one less.
People, think about whether you want to be part of the club. Unfortunately, I can't say anything good about internations.org anymore.
25 de junho de 2024
Avaliação não solicitada
Resposta da InterNations
Thank you for reaching out and sharing your concerns. We sincerely apologize for the inconvenience caused by the low attendance at some of our events despite many sign-ups. Regarding your Consul's role, please contact our Community Engagement Team for more information on why your role has been revoked. We can assure you that we appreciate the hard work our hosts do.
Regarding the delay in our support team's responses, we regret any inconvenience this may have caused. We are currently experiencing a high volume of requests and are working diligently to address each one as quickly as possible. Your understanding during this time is greatly appreciated.
We want to assure you that we do not censor accounts on our platform. However, if a member violates our guidelines and terms & conditions, we are required to take appropriate action. This is to ensure that our community remains a welcoming and safe environment for all members.
Thank you for bringing this to our attention and for your continued support. If you have any further questions or concerns, please do not hesitate to reach out to our Support Team.
Do jot waste tour time!
I will join the club with the negative review!
If you claim you have such a community…. Why you have 65% negative!
I was rejected on base of i don't know what….
Probably nationality Im born Bulgarian living 20 years out of my native lands speaking 6 languages in digital marketing ex spa therapist been in 50 countries… that probably in not enough for this community of what in fact 😆🤦🏼♀️
29 de junho de 2024
Avaliação não solicitada
Resposta da InterNations
Thank you for sharing your review with us. We appreciate your interest in joining our community and are sorry to hear that your application was declined. We want to assure you that we welcome people from all backgrounds, regardless of nationality, language, age, gender, or any other characteristic.
If you have further questions about why your application was declined, please contact our support team at support@internations.org.
I am currently being charged for a…
I am currently being charged for a subscription I don't even want to use anymore (technically 2-3 months, then I ended up not using it anymore cause I've been busy with other affairs). I have only used it for one year. I canceled the subscription before the expiration date but they charged my credit card again after cancelation. Luckily that credit card expired and I wasn't charged. But they've been threatening to take legal action against me if I don't pay for a subscription that I've ALREADY canceled.
I've tried to contact them on multiple occasions but they've only replied twice. Once they lied that they could not find my registered email address on their servers, and now they told me that they could verify my account cancellation but that I need to pay for the outstanding payment for a service I don't even use. So I threatened them back with legal action. I am tired of companies with unethical practices.
13 de junho de 2024
Avaliação não solicitada
Resposta da InterNations
Thank you for getting in touch. We apologize for the delayed response as we are currently handling a high volume of support requests. As noted in our recent email, your paid subscription has been renewed and cannot be canceled for this current period.
Our system operates on automatic renewal, and this information is available in several places:
On the checkout page when purchasing Albatross Membership
At the top of your Membership page
In each invoice (downloadable from your Membership page)
In section 9.2 of our Terms & Conditions, which you agreed to upon joining InterNations
Since we were unable to process the payment for this subscription period, it is now overdue. For further questions regarding your case, please contact our support team at support@internations.org.
SCAM
SCAM! Charged me after I cancelled the free trial, did not respond to my ticket for a month and then sent me an email saying "sorry we took too long to respond so we closed your case, let us know if you want to reopen it again", which I did, and then they didn't reply again!
Useless scamming con artists, do not give them your bank details.
18 de abril de 2024
Avaliação não solicitada
Resposta da InterNations
I apologize for the inconvenience and the delayed response. We’re currently handling a high volume of support requests. Since the free trial wasn’t canceled before the 30-day period ended, you were charged for the subscription period you selected.
Please reach out to our support team at support@internations.org so we can investigate your case further.
Organization that discriminates by nationalities
To apply, you need to enter your nationality, name and languages that you speak, and with this information, I got a reply, that after careful evaluation my membership has been declined, well, the company is discriminating against people based on their nationalities and languages that they speak, amazing practice in 2024!
28 de maio de 2024
Avaliação não solicitada
Resposta da InterNations
Thank you for taking the time to share your review. We appreciate your interest in joining our community and are sorry to hear that your application was declined. We want to assure you that we welcome individuals from all around the world, regardless of their nationality, the languages they speak, age, gender, or any other characteristic.
if you have more questions on why their application got declined, to reach out to our support team at support@internations.org
Total disappointment
I used to be an Internations member in Bologna (Italy) a few years ago and it was very enjoyable. They organised many great events, I met interesting people and made long-lasting friendships. Fast forward, 10 years later in Bristol (UK), it's a total disappointment. One or 2 events for month? And also nothing interesting going on, just normal dinners at restaurants ( max 8 members allowed!! ) ?
It's also very hard to connect with other members, if you try to make friends out of the events. People just ignore your messages, or you find some other people treating you like you were on a dating website. No, it's not supposed to be a dating site!
I can't even unsubscribe straightaway, I have to wait until the end of the month to 'downgrade' to basic member and then being able to cancel my membership. They don't really make things easy for you if you want to just remove your data and your bank details! Awful website, never ever again!
2 de junho de 2024
Avaliação não solicitada
Resposta da InterNations
Thank you for sharing your feedback. I’m sorry to hear that your experience in Bristol hasn’t met your expectations compared to your previous time in Bologna. We strive to offer engaging events and meaningful connections in every location.
We appreciate your comments on the event frequency and the difficulty in connecting with other members. Your feedback is valuable as we work to improve our services and community experience.
Regarding the membership cancellation process, I understand your frustration. Please reach out to our support team directly for assistance with your cancellation and any issues you’ve encountered. They are there to help and ensure a smoother experience.
Thank you for your past participation, and we hope to address your concerns to better meet your needs.
Thanks for your prompt response .
Thanks for your prompt response .
All the best .
22 de abril de 2024
Avaliação não solicitada
Resposta da InterNations
You're welcome! All the best to you too!
I want everyone to know that whoever loves his job will master it
My love for my work made me live a unique experience
25 de maio de 2023
Avaliação não solicitada
Resposta da InterNations
That’s wonderful to hear! It’s amazing how passion for your work can create such unique and fulfilling experiences. If you'd like to share more about your experience or if there's anything else you'd like to discuss, I'm here to listen!
I've been rejected membership with no grounds whatsoever to do so till the point you said you would help and nothing has happened
If I been rejected membership continuously with no grounds whatsoever to do so. You reached out to me in order to fix and I'll I keep getting is messages declining my interview even though I followed the instructions thoroughly. What's going on? Please fix it. Not one date but many dates.
20 de março de 2024
Avaliação não solicitada
Resposta da InterNations
I’m sorry to hear that your membership application was not approved. To maintain the integrity of our community, every registration undergoes a thorough review process. Our team evaluates each application to ensure the best fit for our international network.
We’d be happy to give you another opportunity to join. Please contact our support team by submitting a request, and we’ll send you an invitation to reapply.
We look forward to the possibility of welcoming you to our global community soon!
Great Site, great prices and brilliant events
The organisers of Internations and those taking care of it all are very kind, helpful, patient and understanding. I highly recommend the site.
11 de maio de 2024
Avaliação não solicitada
Resposta da InterNations
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. Your recommendation means a lot to us. If you ever need anything or have any feedback, don’t hesitate to reach out. We're here to help!
Thanks for the quick reply and perfect solution
Thanks for the quick reply! Also the result was perfect.
7 de maio de 2024
Avaliação não solicitada
Resposta da InterNations
You're welcome! I'm glad to hear that the result was perfect. If you need any further assistance or have more questions, feel free to reach out. Have a great day!
Got subscribed and still a basic member…
Got subscribed and still a basic member . Cost 49.99 . Nobody is answering -> police
4 de maio de 2024
Avaliação não solicitada
Resposta da InterNations
I'm sorry to hear about the trouble you've encountered. If you’ve been charged for a subscription but are still listed as a Basic Member, please reach out to our support team directly. They will be able to look into this issue and help resolve it for you.
Your satisfaction is important to us, and our support team is equipped to assist with any billing or membership concerns. Thank you for your patience.
I joined it 4 years ago and never…
I joined it 4 years ago and never received any information about events. Each year I have tried to cancel my membership but to no avail. My credit card expired and they say I still owe them money after going through the ridiculous cancelling requirements, but of course have never attended a single event.
2 de maio de 2024
Avaliação não solicitada
Resposta da InterNations
Thank you for sharing your experience, and we apologize for the issues you've encountered.
Did you know that besides our larger InterNations Official Events, we also offer smaller InterNations Groups with activities centered around specific interests or hobbies? These are perfect for our Albatross Members who enjoy connecting with other internationals in a more intimate setting.
To explore the active groups in your InterNations Community, simply log into InterNations and navigate to Groups. We hope you find a group that excites you. If not, you have the option to start your own group.
Additionally, our Guide and Forum sections are filled with valuable information. Here, you can learn about your destination, expat life, and exchange insights with fellow expats.
Great idea, poor implementation
The idea behind this community is quite brilliant, but the lack of support and a medieval app make everything quite complicated.
I was trying to ask clarification about membership (Albatross) renewal, but they were not able to follow-up. The high volume of requests is not surprinsing for such a weird membership & renewal policies. Funny enough, I was going to keep my subscription, but in the end I had to cancel without getting proper answers to my needs.
Finally, a tighter control on events created by local ambassadors would be fair, above all in Milano we have someone that promotes events with payments on the edge of IN policies, and nobody ever answered to my report.
1 de maio de 2024
Avaliação não solicitada
Resposta da InterNations
Thank you for your feedback. We’re glad to hear that you appreciate the idea behind our community, but we regret that your experience with support and the app has been frustrating.
At InterNations, we have two types of membership: free Basic Membership and paid Albatross Membership, which includes all our premium features.
As a Basic Member, you can:
Attend official events
Use our member search to connect with like-minded people
Send and receive unlimited private messages
Join some of our groups
Read articles in our expat magazine
Exchange valuable tips in local and global forums
As an Albatross Member, you can:
Enjoy free or reduced entrance to all official events
Join all groups and attend their activities
Organize and host activities in any group (except Global Group)
Read articles about your destination and expat life
Browse profiles anonymously and see your profile visitors
We apologize for the inconvenience you faced with your membership renewal inquiries. Our goal is to handle all requests promptly, and we're making efforts to manage the high volume more efficiently.
Regarding the events in Milano, we take your concerns seriously and will look into the matter. We strive for fair and consistent enforcement of our policies and appreciate your patience as we address this issue.
We value your membership and hope to improve your experience with InterNations. Your feedback is essential for us to make the necessary improvements.
It's a SCAM, don't sign up!
I subscribed on this site with a free trial. After my account was created, I tried to log in for the start process and their pages were giving me issues. I emailed them that I couldn't access much, and someone replied that my email address was not associated with this site. BIZARRE. I got pissed and wanted now to cancel everything. I logged the site on my phone which then allowed me to downgrade my membership to basic, but I also wanted to close my entire account. I filled the page and clicked to delete to which I got a technical error. I tried to log in again and I am getting a message saying that the site has banned me from access. Worst 15min experience of my life. Do your research and do not do it it's a SCAM and nothing of this sort is normal. I cancelled my credit card immediately so no one can use it because I will never know if they closed my account and reading horror stories of cards being charged without consent.
30 de abril de 2024
Avaliação não solicitada
Resposta da InterNations
I’m really sorry to hear about your experience. It sounds incredibly frustrating, and I understand your concerns.
Thank you for getting in touch. We’re currently dealing with a high volume of support requests and apologize for the late reply. Please contact our support team support@internations.org directly so they can investigate the issues with your account and ensure everything is resolved. They can help with account deletion and any other problems you've faced.
Your feedback is important, and we’ll use it to improve our processes. Thank you for bringing this to our attention.
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