Didn't send items ordered; no apologies, just a passive aggressive note about an illusive refund but no mention of when I'll get that, hasn't been actioned as yet. This was ordered for a Christma... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Didn't send items ordered; no apologies, just a passive aggressive note about an illusive refund but no mention of when I'll get that, hasn't been actioned as yet. This was ordered for a Christma... Ver mais
A empresa respondeu
Couldn't find 1-2 grow plants anywhere then came across java plants took the plunge even though no one else could get hold of any stock so was a bit dubious but I must say they are perfect. next day d... Ver mais
First time I’ve ordered from this site , received my live plants yesterday and all i can say is absolutely superb ! From ordering to receiving also customer service . Every individual plant was well... Ver mais
In a world of online buying nice to be able to call, speak to Mark for advice and then receive the order promptly, all in good order despite the dumb courier leaving the box in a very hot porch withou... Ver mais
77 Middle Hillgate , SK1 3EH, Stockport , Reino Unido
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Respondeu a 100% das avaliações negativas
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Plants arrived next day in perfect condition and are growing well in my tank.
First time buyer. Website was easy to use for selection and purchase of plants. The courier service was on time and my package arrived without any damage. Water leakage inside was minimal. The plants were well packed and none of them had any damage.
The plants themselves were more mature (larger) than I expected - a pleasant surprise. It is hard to judge size from photos on a website.
I was happy to pay the price I did for the quality of the plants I received.
I would highly recommend Java Aquarium Plants to anyone.
Fantastic service, really happy with what I received and how it was packaged.
Turnaround was top notch, was surprised how fast they were able to deliver to northern Ireland.
Will definitely be ordering again.
My order arrived very quickly, well packaged and at a great orice. A+
Ordered twice in quick succession because the first order arrived quickly and in good condition.
It was sadly missing one plant that I had paid for but I got an immediate response via email not only apologising and refunding me for the missing Echinodorus but also sending one to me free of charge!
Excellent customer service and quality plants too. Would highly recommend.
Easy to use web site. Fast shipping. Well packaged. Even received good after sales support when needed. Highly recommend.
the water plants were brought to my house.
but I was out shopping, so a card was left. I could not collect my parcel the next day. saturday.
I was very surprised to the parcel was not marked live plants. the parcel was a bit crushed the plants were ok.

Resposta da Java Aquarium Plants
Great Company to deal with, plus good, healthy plants that are packed well for transit.
Easy to order, great value for money…plants are very good quality. Well packed with fast delivery
I ordered over £70 worth of plants. On arrival I was missing 3 with a note to tell me this. After a quick phone call to chase up when they will be arriving it was dealt with immediately with an update. Awesome. The Plants seamed healthy, the guy on the phone was more than helpful, very polite and professional. Would I order again? Yes for sure. Thankyou. A**
My plants arrived quickly in excellent condition and well packaged. Great quality, price, and a good size as well. This is the second or third time that I’ve used Java plants, and I’ve never been disappointed. An easy to use website, with an extensive choice of plants for my multiple aquariums. My browser doesn’t appear to like PayPal, but paying by card is just as easy, and maybe slightly quicker, so no problem there. I’ll definitely be placing further orders in the future, thank you for great service.
My order was forwarded to a place two miles away from us !. I had asked that it would be left in the garden box at the rear or the property but obviously it was dpd
that put it in one of their bags and took it to fleet road garage, holbeach. The package was all smashed and the plants were crumpled up, hope they will survive we will keep you posted.

Resposta da Java Aquarium Plants
Great. Arrived promptly and fair price great condition
My plants all came in great condition, well packaged and quick delivery. No planeria issues that I have had from other suppliers. Would happily recommend and use again. Cheers
As we live on the Isle of Man speedy delivery is very important especially for aquarium plants, I ordered my plant selection on the Monday morning and received them the next day, excellent service and excellent quality plants. Many thanks
Ordered some java moss for my shrimp tank. It arrived on time and packaged well. Plants look healthy.
Very pleased.
I have always had great plants from Java Plants and, most importantly, they don’t infest the aquarium with snails! Which happened when I bought plants from a local pet shop. The plants always thrive - they are well packaged. Any delays were down to Royal Mail going on strike. Mark is always helpful. Carole Seed.
I can't believe i didnt do my research before purchasing from this site. Would've saved my money and all this headache. Seller is least bothered about sending the plants that i've ordered. Finally agreed to refund my money which still hasn't arrived. Avoid like the plague. How is a business like this still open to cheat customers?
I have been using Java regularly since 2019 and cannot fault the quality of their plants, they are fantastic. If there have ever been any out of stock they are marked on the invoice and are refunded. Mark has even phoned me on occasion if the plants I have ordered are out of stock and offered alternatives, in order not to delay delivery.
I did have a problem with my last order but that was entirely down to Royal Mail’s strike action before Christmas. I ordered before the cut off date for delivery and they were dispatched in time as promised on the website. However, they must have got caught in the post backlog as they were in a sorry state when they arrived in the New Year. I emailed Mark and received a perfect replacement order in days, no quibble.
Very happy to be a customer of this company.
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