Really poor communication and service. Items took over 2 weeks to dispatch (and only after chasing) upon receiving, items were missing. No pre-warning that items were missing from the parcel, just a... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I ordered some leggings in November. Got a notification that my order was being processed, then... nothing. I've emailed, but no response. Seems to be a common occurrence now. So disappointed because... Ver mais
Very pleased with my order. Products were exactly as pictured. Had lots of bits and bobs from Jenny Juice over the years, never disappointed, exceptionally good value. The same or similar styled pr... Ver mais
Absolutely fantastic leggings, beautiful designs and the softest and most comfortable material. As soon as I put them on, it felt like a lovely soft hug. Immediately made another order when I saw a fe... Ver mais
Detalhes da empresa
Escrito pela empresa
Quirky jewellery & fun fashion. Unique & exciting clothing at great low prices. Free tracked delivery over £30.
Informações de contato
REAR OF 25 HIGH ST, GL20 5AT, Tewkesbury , Reino Unido
- info@jennyjuice.co.uk
- jennyjuice.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I love Jenny Juice!
I love Jenny Juice!! I now have 5 dresses. I love the designs and the fabric feels great. Bonus with the new dresses I purchased they have pockets 😁. I have had several people asking me where I get my awesome dresses from. Great value for money and the jewellery is really cool too.
Absolutely shocking company
Absolutely shocking company. Made an order and got 24 hour tracked delivery. No tracking provided and gave them 2 weeks to show up and nothing. Have tried emailing several times, messaging on Facebook and commenting and not a single reply over a month and a half later so have basically been robbed. Avoid avoid avoid.
This lady is a scammer
This lady is a scammer. Takes you're money and no items come. She ignores all emails and messages. I was lucky I paid with PayPal and they refunded me right away. Must be well known to then by the looks of it.
Not arrived and no reply from customer…
Not arrived and no reply from customer service. Disappointing to say the least.
Fabulous dress for the price and quick…
Fabulous dress for the price and quick postage to!
Absolutely terrible
Absolutely terrible. My order didn’t arrive. I have tried to contact by email 4 times with no response at all. Appalling
Issue solved 😁 great items great quality
This is an amendment of the below review.
Unbeknown to myself until today the item missing from my order had been refunded already. So the problem was sorted and I will definitely be ordering from them again as soon as what I want are back in stock 😁
Ordered 2 dresses and 2 pairs of earrings. Sadly 1 pair of earrings was missing. Have messaged them lots on the contact us page, on Facebook messenger and via the web help link that came up and sadly no reply. Also the website wouldn’t allow me to create and account and have no look sorting that issue either.
I’m truly upset as the dresses are so soft and gorgeous and the earrings that came are excellent quality.
I really hope my issues get sorted as they have other stuff I’m interested in but as of this moment I can’t give a better score. It also amused me that a review link can come but no reply to my emails. 🤔🤔
Awful! Missing items, no customer service response.
Package received and most of my order wasn’t in there. Have messaged the company and emailed. I haven’t received a response. I haven’t received a refund or the rest of my order. My daughter is gutted as it was all for her.
Missing items from July!
Placed an order back in July. 2 items were missing. Have tried contacting them several times and have been completely ignored..by the looks of things, this is a regular occurrence. I'm now out of pocket by £20...so they e basically stolen from me. If you can't deal with Customer service, you shouldn't have a company!
Order never arrived and no replies to queries!!!
First time ordering and I am absolutely gutted! Nearly 70 quid out of pocket, payed for 24 hr tracking post too and order never arrived...been 2 weeks and all emails and attempts to contact through the website ignored!!
Love love love these clothes
Love love love these clothes! So fun, great quality and great fit!
Appalling customer service
Appalling customer service. I ordered some leggings via a 24hr tracked service. After giving them a week to turn up, I tried contacting JJ via all channels, email, social media etc. No reply whatsoever. I had to go to my bank to get my money back which I did successfully. How they're still in business is beyond me. They're shocking
Looked nothing like the picture online…
Looked nothing like the picture online and bad quality too! I should have known it was dodgy because there was only one photo on the website of these leggings! I'd like a refund.
Could have been great, but ended up rubbish
Started off great for the first few orders I placed and for that they would have received 5 stars. However, my most recent order (end of July) was a complete and utter shambles. As others have mentioned in similar reviews, their customer service is non-existent. The owner simply doesn’t bother to communicate no matter how many messages you send. I pre-ordered a pair of gonk leggings, they ended up sending me a camper van pair. So as there was no response, which I think is extremely rude and bad business practice on the side of the owner, I put in a PayPal claim which was just granted in my favour. So although I really wanted the gonk leggings, I won’t try and reorder, I’ll sell on the camper van ones and stick to my other leggings supplier who are a great deal more reliable. It’s a shame as this seller had some really nice leggings, but now she’s lost any further business from me!
My order never arrived and customer…
My order never arrived and customer services non existent
Very Poor Customer Service
I placed an order in the sale. 2 items were missing. I have emailed on multiple emails, used their contact us form etc. Tried social media, cannot get a response from anyone. Raised a case through clearpay but they still haven't responded. Their customer service is basically non existent and I am extremely disappointed. This is my first order and I will not be ordering from them again.
Brilliant service as always
Fabulous quality of clothing and…
Fabulous quality of clothing and designs, packaged lovely and arrived quickly. Definitely be ordering again
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.








