Bestel hier nieeet!!! Sieraden verkleuren al na 2 weken. Alles komt gewoon van een goedkope handelaar uit china. Met kers op de taart heb ik al mijn spullen geretourneerd een paar maanden geleden en i... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Super vriendelijke dame die het verkoopt. Ik vond de website via Tiktok live. Kreeg ook nog eens extra korting door de live. Het was snel verzonden. Helaas was PostNL mijn pakketje verloren. Ik kon co... Ver mais
Al meerdere keren besteld bij jewelleryluxe en telkens super blij met de sieraden. In de live altijd goed geholpen en ze laat alles zien! Heel fijn om het even te kunnen zien voordat je het koopt. Ook... Ver mais
Received a stunning bracelet from my sister for my birthday. The bracelet ended up breaking possibly due to a manufacturing defect so i reached out to the brand who quickly replied and did not hesitat... Ver mais
Detalhes da empresa
- Joalheria
- também em
- Comprador de jóias
Escrito pela empresa
At Jewellery Luxe, we believe in creating pieces that go beyond trends, offering timeless designs that add a touch of sophistication to every look. Specializing in high-quality jewelry, our collection is curated with precision and passion to ensure every piece speaks of elegance and durability. Our commitment to excellence is matched only by our dedication to providing exceptional customer service. Whether you’re seeking a classic staple or a statement piece, Jewellery Luxe is here to deliver beautiful craftsmanship with integrity. Join the thousands of customers who trust us to add a little luxury to their everyday.
Informações de contato
Amsterdam, Holanda
- Info@jewelleryluxe.com
- jewelleryluxe.com
3,9
Muito Bom
235 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 70% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very beautiful products and great service
Very beautiful products and the customer service helped me really good! Recommend 10/10💓
17 de novembro de 2025
Kapotte ketting geen reactie
Ik had 2 kettingen besteld waarvan 1 kapot was aangekomen. Ik heb het antwoordformulier ingevuld maar niks meer gehoord.. jammer want de ketting was echt super mooi
5 de dezembro de 2025
Resposta da Jewelleryluxe
Beste Mireille,
Wat vervelend dat één van de kettingen beschadigd is aangekomen — onze excuses hiervoor.
Wij hebben uw contactformulier op 7 december ontvangen en hier op 8 december al op gereageerd. Het lijkt erop dat onze reactie u helaas niet heeft bereikt, mogelijk doordat er een verkeerd e-mailadres is ingevuld of doordat de e-mail in de spamfolder is beland.
We helpen u uiteraard graag alsnog. Wilt u ons direct even mailen met het juiste e-mailadres, zodat we dit snel voor u kunnen oplossen?
Met vriendelijke groet,
JewelleryLuxe 💗
Sehr schön mit viel Liebe
Die Sachen sind super schön verpackt und mit ganz viel Liebe erstellt worden. Ich bin sehr glücklich 💞
15 de dezembro de 2025
Beau bijoux mais petit mécontentement
Les bijoux sont super beau, le problème étant c'est qu'il ne sont pas inoxydable pour le prix qu'on paye ça ne vaut pas le coup de plus il y'a un bijoux qui est magnifique mais la fermeture c'est un petit truc que tu fait glisser et il ce desserre tout le temps sachant que je l'ai mis 2fois.
8 de dezembro de 2025
I had a problem with a product
I had a problem with a product, and they immediately sent me a new one without hesitation! + I received a response within 30 minutes. Great service
18 de dezembro de 2025
Avaliação não solicitada
Linea necklace
The parcel was delivered perfectly fine in the box with no damage (that was what I was scared about) The linea necklace looks exactly like the picture and it’s soooo sparkly I would definitely would buy from this brand again. High recommend thank you
10 de dezembro de 2025
Resposta da Jewelleryluxe
Thank you so much for your lovely review. We are really happy to hear that your Linea necklace arrived safely and that it looks exactly as you expected. Your kind words and recommendation truly mean a lot to us. We hope to welcome you back again soon.
Kisses,
Mia
Jewellery Luxe💖
La commande a été reçue dans les temps
La commande a été reçue dans les temps. C’est un cadeau de Noël, donc il n’a pas encore été déballé ni offert. L’emballage permet de voir le bracelet, qui paraît conforme à la description et très joli. À confirmer lors du déballage et une fois porté au poignet. En revanche, tous les mails reçus sont en anglais, ce qui complique la compréhension et ne donne pas vraiment envie de laisser un commentaire. J’espère que mon avis pourra contribuer à améliorer ce point.
1 de dezembro de 2025
Resposta da Jewelleryluxe
Thank you for your review. We are glad to hear you are happy with the fast delivery and our service. We hope to see you again soon.
Kisses,
Hannah
Jewellery Luxe
It’s just awesome my girlfriend will…
It’s just awesome my girlfriend will love it thank you also great service
5 de dezembro de 2025
Resposta da Jewelleryluxe
Thank you so much for your kind review. We are happy to hear that you are satisfied and that your girlfriend will love it. Thank you as well for your trust in our service.
Kisses,
Noor
Jewellery Luxe
Really pretty!
The jewelry is really pretty. Im just not sure about the quality, the ring I ordered had already lost a stone when I opened it. But in the rest it‘s fine.
24 de novembro de 2025
Resposta da Jewelleryluxe
Hi Marija,
Thank you so much for your review 💕 We’re happy to hear you find the jewelry pretty, but we’re truly sorry to hear that your ring already lost a stone. That’s definitely not the quality we strive for.
Could you please email us at info@jewelleryluxe.com with your order number and a photo? We’d love to resolve this for you right away 💫
Lots of love,
Mia
JewelleryLuxe
Beautiful bracelet but delayed delivery
The bracelet is beautiful and easily adjustable, it looks exactly like in the pictures and the details of the stones are incredible. The only reason why i wont give 5 stars is that the delivery time was almost 3 weeks, even tho is was estimated 1-2 days to my country. A bit disappointing to receive it so late but better late than never i guess. All in all I’m very satisfied with my order despite the delayed delivery.
9 de dezembro de 2025
Resposta da Jewelleryluxe
Hi Yvett,
Thank you so much for your kind words and honest feedback 💫
We’re so happy you love the bracelet and the details, that means a lot to us!
We’re truly sorry about the delay. Due to the overwhelming volume of orders around Black Friday, shipping times unfortunately took longer than usual, even for nearby countries. We completely understand how frustrating that must’ve been.
Thank you again for your patience, and we’re so glad you’re happy with your order in the end 💖
Warm wishes,
Mia
JewelleryLuxe
Au départ
Au départ, je pensais que c'était un site d'arnaque et quand j'ai reçu le bracelet, il est magnifique mais c'est aussi un site sûr. Je suis contente de mon achat 🥰
2 de dezembro de 2025
Resposta da Jewelleryluxe
Hi Melody,
Thank you so much for your lovely review 🥹💖
We totally understand your initial doubts, it means the world to us that you gave us a chance!
We’re so happy you love your bracelet and that you’re satisfied with your order ✨
Thanks again for your trust in JewelleryLuxe💫
Emily
Team JewelleryLuxe
I haven’t got my order yet
24 de novembro de 2025
Resposta da Jewelleryluxe
Hello Yonis,
Thank you for your review.
According to the tracking information from the postal carrier, your order was successfully delivered on December 17 at 13:27 to the address provided in Durack, Australia.
As the order was shipped from the Netherlands to Australia, international delivery can sometimes take longer than expected.
If there is any issue with the delivery, please feel free to contact us at info@jewelleryluxe.com and we will gladly assist you.
Kind regards,
Team JewelleryLuxe
Goeie sieraden
Weer een bestelling gedaan,
Hele mooie sieraden en een goede service dankjewel!
8 de dezembro de 2025
Avaliação não solicitada
Lovely designs
Lovely designs, fair prices, and excellent customer service. highly recommended!
8 de dezembro de 2025
Avaliação não solicitada
Worth to buy at that price
8 de dezembro de 2025
Avaliação não solicitada
had a really great experience with the…
had a really great experience with the store, beautiful jewelry and great service. I really love my purchase here.. definitely will purchase here again soon
1 de dezembro de 2025
Avaliação não solicitada
had a great experience shopping here
had a great experience shopping here, love the designs very elegant and modern, the staff really helpful and friendly, definitely will purchase here again!
15 de novembro de 2025
Avaliação não solicitada
A Experiência Trustpilot
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