I used the Jokecard (a real joke!) once at a reputable retail store. I had at the time approximately $175CAD remaining in the card. Next time I tried to use it, it was declined (zero balance).
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I received two $250 Joker Mastercard gift cards for my work anniversary. I used one card for small purchases, but they both expired in June 2026. I've called twice to renew them: first on July 17... Ver mais
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I received a $25 CAD joker prepaid visa as a gift from one of my friends, it recently expired in June 2026 so I called the number on the back of the card 1 (833) 250-6810 on Sept 14th for a replacemen... Ver mais
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My teenage son used his Christmas money to buy a 200 dollar prepaid card to shop online if it's drained almost immediately of all funds, their customer service said that it was used in Vancouver. When... Ver mais
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i had 3 cards and each $200 on it
i had 3 cards and each $200 on it, two of them i didn't even use when i start to use it, it shows zero balance and Joker coustomer service said it was used by some one else to buy camare or something like that, the third card had balace of $200 and ispend $100 and few days later when i deceised to use it, show only $5.00 balance
This visa card really is a joke, not trustworthy

Resposta da Jokercard.CA
Hit or Miss
I have generally not had a problem registering the card
or viewing the balance online. These cards work well
for in store purchases, but can be a hit or miss when
used online. They are particulary problematic when used on Aliexpress. One of my cards was locked and
I ended up losing $200.00. I believe it was locked for
potential fraud. While I am not sure, I believe this company uses AI to look for patterns of fraud. One thing
not to do is if an online payment fails
is repeatedly try to make the same payment whithin the
same day. I believe their AI flags this as fraud. I tried
to get my money back from their customer service, but,
it was a lesson in fustration First, although they imply
that you are talking to a real person, I suspect it was
an AI. Second, they demanded that a send them ID, but,
I was not going to do this, because the reason I use these cards is for privacy an anonymity when shopping
online. Also, I do not know thier parent conpany Blackhwak Net
and I do not know what they would do with this ID.
All they had to do is send a replacement card to my registered address, and this would have been plenty
secure enough. One other thing of note, is to have a good chance of making a purchase online is to make sure the the information you registered on the card is exactly the
same information you give the online retailer. Even a misspelled letter may result in a failed paymet. I woud
not call these cards fraudilent as other reviewers have, but I would call them misleading. They imply
that if you register tne card they will be good anywhere online, but they are not. I think what they don't tell you is that some online retailers can detect
that they are gift cards, and reject tnem for that reason. I think that this is because prepaid cards are
sometimes used for fraudulant purposes.

Resposta da Jokercard.CA
Its a scam.
Its a scam.. I put 300cad to joker card and used 100cad.. so there is 200cad left.. and boom! Its gone now.. never ever buy this shit!! They still your money..I can't take it back because I can't find my reciept and the store where I purchase the card can't help too.. so its useless to complain..
Good that you replied here. I am so frustrated because my 200cad is gone. And I can't even find my reciept. I Don't have any more proof that I purchased it because I bought if Cash. I am a tourist here and I don't have card to swipe for my transaction so I pay it Cash. And I went to vancouver 3days ago in the Morning its my first time to check the balance online and there is brand.page I log in.. then it didn't see the balance until I found this joker web and when I check the balance I still see the 200 something. But during lunch time when I try to use the card it keeps declining. Then when I try to check the balance again. It keep saying " Your card has been replaced. Please enter your new card credentials. If you don't have your card please contact us." And yesterday when I went to the dollarama where I purchase my card they can't help either when they scan it. She said its 0 balance. I am so frustrated.

Resposta da Jokercard.CA
The worst card ever
The worst card ever. They are big scammers I bought $250 card and the balance was gone by saying different purchase NEVER BUY THIS CARDS

Resposta da Jokercard.CA
Stay away from Joker cards
Would leave zero star review if i could. Can't check the balances. Blocked card because they felt like it. Pretty sure they do that so they can collect the interest on it plus most people probably dont argue it. Can't believe the government or BBB hasn't shut these companies down yet. Terrible customer service. Will NEVER buy one of these cards again. Im out over $350.00.
Company thats probably making billions. Sick

Resposta da Jokercard.CA
Had a prepaid card for $100.00 used it…
Had a prepaid card for $100.00 used it a few times and then it was blocked. Still had a balance of $84.00.
Called in and was told they blocked it to protect me.
When I asked them to reactivate they needed all kinds of proof of perchase.
Asked to speak to a manager who said the
same thing and that he would send me an email with the instructions on what proof to send to get a replacement card. Never received the email.
Do they just funnel the balance to there own accounts?

Resposta da Jokercard.CA
don't waste your money
after registering my card i tired using it and it was automatically block then they asked me to provide proof of purchase. i sent them all the things they asked for to their email. after finding out i couldn't because it was too large. to make a long story short don't buy any cards from this company you will loose your money. they will always come up with more reasons not to give your money back.

Resposta da Jokercard.CA
DONT BUY. Scam cards!
Not shocking to come here and see zero star reviews across the board. Bought a prepaid card for nieces birthday. She went to use it and surprise. Balance is zero as it’s been scammed by two different “PayPal” accounts. Absolute trash cards! And it’s sounds like the company does nothing to fix the situation.

Resposta da Jokercard.CA
I BOUGHT 3 CARDS TO BUY STUFF ONLINE…
I BOUGHT 3 CARDS TO BUY STUFF ONLINE USED IT ONCE YA BLOCKED USAGE EVEN THO THERE WAS 200 DOLLAR BALANCE ITS PRE PAID CARD TO USE ONLINE FOR CONVIENCE WAITING 7 BUSINESS DAYS FOR U TO RETURN MY MONEY THT YOU LOCKED UP IS POOR WAY TO DO BUSINESS EXPECIALLY WHEN I BOUGHT 4 AND SAME SHIT HAPPENS DONT BUY THIS CARD AGAIN

Resposta da Jokercard.CA
I bought one of their trash cards for…
I bought one of their trash cards for online purchases and it doesnt even work total waste of money i would leave no stars if i could i WOULD NOT RECOMMEND GETTING ONE

Resposta da Jokercard.CA
SCAMMER CARD DONT BUY
Even with card registered you cant buy shit online, and ive been dialing for the past hour, and i always get hung up on as soon as they answer or they transfer me to automated system that i cant do anything with

Resposta da Jokercard.CA
This is horrible
I went to go buy one of these cards to buy something from the Nintendo EShop and right when I put my card information in, it immediately locked my card and I'm unable to use it now, I waited for 4 days now and I am still unable to use it, I can't check my balance anymore. I had a previous card that I had used before and I tried to check the balance on that card and it worked completely fine.
When I called customer service, it told me the card wasn't activated from the store I bought it from even though i was able to register it after buying it and just hung up on me and won't send me to an actual agent. Never buying again

Resposta da Jokercard.CA
it's a scam don't buy it
I buy a visa card to buy something on google it work the first time but now nothing work even if I have the amount and it's impossible to get with customer service nothing work.

Resposta da Jokercard.CA
Always stolen. No security
The full card balance must be used immediately upon registration. 1st card was stolen outright. 2nd card was registered right before use....balance was immediately stolen. My company gives them out....2/2 stolen balances

Resposta da Jokercard.CA
Had 2 as gifts
Had 2 as gifts, they don't work, registered it online, tried dot buy something, nope, error. Other one expired, couldn't use it any time I tried, have to call the stupid company to get a new one. They hang up. I will be letting people know this is a useless frustrating gift that will go right in the garbage next time.

Resposta da Jokercard.CA
This company doesn’t offer a financial…
This company doesn’t offer a financial service, they’ve perfected a system to quietly drain your money while maintaining a facade of politeness and professionalism. Every interaction feels engineered to benefit them at your expense, with hidden fees, unclear terms, and zero accountability when issues arise.
What’s most frustrating is how subtle it all is, you don’t realize how much you’re losing until it’s too late. Customer support is unhelpful at best and dismissive at worst, leaving you stuck and out of pocket.
Do yourself a favor and stay far away from Joker Card Company. There are far better, more transparent options out there. Don’t learn this lesson the hard way.

Resposta da Jokercard.CA
Scam of the Century
I went to use the card on Amazon, because I got it as a gift for Christmas. It ended up being declined and I was confused because prior to this I never even opened the card, only to discover that it has been used in Montreal. I am in Toronto, and I found out that my card had been used via their "check balance" site. I have been unable to get in contact with anyone and would love to get my $100 back, because legally this is fraud.

Resposta da Jokercard.CA
My teenage son used his Christmas money…
My teenage son used his Christmas money to buy a 200 dollar prepaid card to shop online if it's drained almost immediately of all funds, their customer service said that it was used in Vancouver. When we live in Toronto, customer service said they would send us our new card. They never did that was a year ago. Such a disappointing experience.jan

Resposta da Jokercard.CA
I am still awaiting a resolution for my…
I am still awaiting a resolution for my prepaid visa that I was told you would reach out about
Customer service is terrible

Resposta da Jokercard.CA
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