I used the Jokecard (a real joke!) once at a reputable retail store. I had at the time approximately $175CAD remaining in the card. Next time I tried to use it, it was declined (zero balance).
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Veja o que dizem as avaliações
I received two $250 Joker Mastercard gift cards for my work anniversary. I used one card for small purchases, but they both expired in June 2026. I've called twice to renew them: first on July 17... Ver mais
A empresa respondeu
I received a $25 CAD joker prepaid visa as a gift from one of my friends, it recently expired in June 2026 so I called the number on the back of the card 1 (833) 250-6810 on Sept 14th for a replacemen... Ver mais
A empresa respondeu
My teenage son used his Christmas money to buy a 200 dollar prepaid card to shop online if it's drained almost immediately of all funds, their customer service said that it was used in Vancouver. When... Ver mais
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1,3
Muito Ruim
218 avaliações
Sem histórico recente de pedidos de avaliações
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Respondeu a 99% das avaliações negativas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Avoid visa joker cards
Avoid visa joker cards. We were scammed after activating the card.
UPDATE : January 27, 2025
You have sent me an email requesting my full name, reference number and phone number. I don’t feel comfortable sharing my personal information with you. The Joker card was a gift, I have images of the day it was activated and the fraudulent transactions on the card that happened immediately after the card was activated. If you need those, I will send them to you but I do not feel comfortable sharing my personal information with you. I also do not know what you mean by reference number. Thanks.
12 de janeiro de 2025
Avaliação não solicitada
Resposta da Jokercard.CA
Dear Elisabeth,
Thank you for sharing your concerns about your experience with Visa Joker cards. We're truly sorry to hear about the issue you encountered after activating your card. To better assist you, we’ve sent an email from noreply.notifications@trustpilot.com requesting additional details. Kindly check your inbox so we can work toward resolving this matter promptly. Your satisfaction is important to us, and we look forward to helping you.
Warm regards,
Josh R.
Jokercard.ca
**UPDATE FROM JOKERCARD.CA 01/29/2025:**
Hello Elisabeth, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Josh R.
Jokercard.ca
If I could give zero or negative I…
If I could give zero or negative I would as I write this I am sitting on hold waiting to be transferred from the first guy George to someone else to dispute a transaction and as I sit here on hold waiting with he music playing I can hear George hitting buttons and breathing so is the 1-833 number on the back of the card just a scam also ?? Is anything real about these p.o.s joker cards
14 de janeiro de 2025
Avaliação não solicitada
Resposta da Jokercard.CA
Hello Matt,
Thank you for sharing your feedback. We’re truly sorry for the frustrating experience you had while attempting to resolve your transaction dispute. We understand how upsetting it must be to encounter long wait times and concerns with the support process. To address your concerns and provide assistance, we’ve sent you an email from noreply.notifications@trustpilot.com to gather more details. Please check your inbox and reply at your convenience so we can help resolve this matter promptly.
Warm Regards,
Maurice V.
Jokercard.ca
The card was compromised
The card was compromised. I filed a complaint but found out I am not an odd case. It looked like it happens to a lot of Joker Visa Card recipients. To file a complaint, I needed to give them information that I do not feel comfortable of providing but did provide them with pictures of government ID, etc. Jokercard.ca replied asking for more information. Since I already provided them with the information, I referred them to the reference# I got when I initially filed the complaint. It will be nice if in the reply they provide me with an email address that I can get in touch with them. In my case, I registered the card and used it to pay for my purchase. The amount is CAD$11.89. I did the purchase right after registration. When I tried to do another purchase the next day, it says the amount remaining is $0 (mine is a CAD$500 Visa Jokercard). When I logged onto the jokercard.ca card, I saw unauthorized purchase transactions on record. (US and CAD purchase + service fee for US purchase that were not done by me). I called Jokercard and they asked me to send more information to them (activation slip, credit card, government ID, purchase transaction records). I complied but now I am upset at myself for providing personal information (address, driver license) to them. I filed a police report but the reply from the police is they cannot open up an investigation because no money changed hands.
I received 3 or 4 joker visa cards in the past years and this is the first time I had issues with it. The amount is not as high as this one though.
I received an email from jokercard.ca indicating they are working on my case. Hopefully this will get resolved soon. Jokercard.ca is at least very responsive.
2025/01/22 update:
I received a reply about my joker visa card issues. I am more confused than ever now. It looks like Jokercard.ca is using multiple companies to handle the issues. I received emails from email address (I **** out the contact information)
****@service-now.com
****@bhnetwork.com
****@blackhawk-net.com
All these email addresses are not from jokercard.ca.
Are these legitimate jokercard.ca responses or it is another phishing scheme?
I am confused and concerned,
2025/02/19 Got a notification that they are still working on the case. They sent me a email last week asking me to confirm one of the transactions was not mine and I did. There are 3 transactions that were not mine and used up the card. Looked like they have answer from one of the merchant now.
10 de janeiro de 2025
Avaliação não solicitada
Resposta da Jokercard.CA
Dear James,
Thank you for sharing your feedback. We are sorry to hear about your experience with the compromised Joker Visa Card. We take these matters seriously and understand the concern you have regarding the information you were asked to provide. To ensure we can assist you further, please check your inbox for an email from noreply.notifications@trustpilot.com, where we’ve requested additional details. We are committed to resolving this for you and appreciate your patience as we work through this.
Warm Regards,
Josh R.
Jokercard.ca
**UPDATE FROM JOKERCARD.CA 01/15/2025:**
Hello James, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Josh R.
Jokercard.ca
Never Worked
I got 4 cards for christmas and not only were they unavailable to get registered online, nor did it take me hours to find a option that allows me to speak to a real person, nor that I talk to one and they had to register it from their side. But after all of that, It STILL did not work when trying to purchase anything online or check the balance. Do NOT buy if you want to buy anyone a gift, it's too much of a headache to go through just to buy anything
9 de janeiro de 2025
Avaliação não solicitada
Resposta da Jokercard.CA
Hello there,
Thank you for taking the time to share your experience. We sincerely apologize for the frustration you encountered while trying to register and use your cards. We understand how disappointing it must have been to go through such a lengthy process, including speaking with a representative, only to find the cards still didn’t work for purchases or balance checks. To assist you further, we’ve sent you an email from noreply.notifications@trustpilot.com to gather more details. Please check your inbox and reply at your earliest convenience so we can address this promptly.
Warm Regards,
Maurice V.
Jokercard.ca
**UPDATE FROM JOKERCARD.CA 01/11/2025:**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Jokercard.ca
Avoid Visa Joker Gift Cards - Total Scam
Avoid Visa Joker Gift Cards - Total Scam
We received a Visa Joker gift card as a Christmas present, but our experience with it has been awful. First, we found it strange that we had to register the card. When we tried registering, it kept giving us errors. Despite that, we attempted to use the card, but it was declined everywhere we went.
Today, we checked the balance, only to find an unauthorized transaction made through PayPal that we do not recognize. This card is a total scam. Do not buy it!
05/01/2025 Purchase Original Sale PAYPAL *NARIMANDZ NARI 4029357733 67 00000 CA -48,90 $ CAD
1,10 $ CAD
8 de janeiro de 2025
Avaliação não solicitada
Resposta da Jokercard.CA
Hello Andreina,
We’re truly sorry to hear about your experience with the Visa Joker Gift Card and sincerely apologize for the inconvenience. We understand how frustrating it must be to face registration issues and declines when trying to use the card. We take unauthorized transactions very seriously. To assist you further, we’ve sent you an email from noreply.notifications@trustpilot.com to gather the details needed for investigation. Please check your inbox and get back to us at your earliest convenience, and we’ll work on resolving this issue promptly.
Warm Regards,
Maurice V.
Jokercard.ca
**UPDATE FROM JOKERCARD.CA 01/14/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(855) 741-1209; our team will help you.
Maurice V.
Jokercard.ca
every time i tried to register my 50$…
every time i tried to register my 50$ gift card it would saywe are unable to process at this time for 2 days straight please help
5 de janeiro de 2025
Avaliação não solicitada
Resposta da Jokercard.CA
Dear Jayden, thank you for bringing this issue to our attention. We're sorry to hear about the difficulties you've experienced while trying to register your $50 gift card. To assist you further, we’ve requested more details via email from noreply.notifications@trustpilot.com. Please check your inbox and respond at your earliest convenience so we can resolve this for you. Thank you for your patience!
Warm Regards,
Josh R.
Jokercard.ca
Doesn't work
I received 2 cards for Christmas at work ($25 and $50) and when I tried to register the cards it wouldn't work. I get an error message that they are unable to register the cards. Do not buy!
Additional details:
When I go to register card and enter credit card number, expiry date an CCV and then click register I receive an error that the card cannot be registered, please try later or contact the number on the back of the card. I receive the same error for both cards.
25 de dezembro de 2024
Avaliação não solicitada
Resposta da Jokercard.CA
Hello Patrik,
Thank you for sharing your feedback. We sincerely apologize for the frustration and inconvenience you experienced while trying to register your gift cards. To better understand and resolve this matter, we have sent you an email from noreply.notifications@trustpilot.com to gather more information. Your satisfaction is important to us, and we are committed to addressing your concerns promptly.
Warm Regards,
Maurice V.
Jokercard.ca
**UPDATE FROM JOKERCARD.CA 12/27/2024:**
Hello Patrick, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Jokercard.ca
Do not buy it!
Not only do you have to pay interest on every single purchase, but they even charge you just to activate the card! It's ridiculous and predatory—stay far away unless you enjoy being drained of your money at every step.
19 de dezembro de 2024
Avaliação não solicitada
Resposta da Jokercard.CA
Dear Bahareh,
Thank you for sharing your feedback. We understand your concerns regarding the activation fee and interest charges, and we're sorry to hear that your experience has felt frustrating. Please check your email for a message from noreply.notifications@trustpilot.com, as we’ve reached out to request additional information to address your concerns further. Your satisfaction is important to us, and we look forward to assisting you.
Warm Regards,
Josh R.
Jokercard.ca
**UPDATE FROM JOKERCARD.CA 12/29/2024:**
Dear Bahareh, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.
Josh R.
Jokercard.ca
Almost half of the money on the card is gone for no reason
I ordered something online and it was fine. but when I went to check the balance on the card it said 2 dollars and 15 cents. The thing I bought online was only 30 dollars and the card should have 50 dollars. something weird was that there was a 1 dollar charge for something else. I can't get to a real person to talk to, and the phone bot isn't any help. Their website also doesn't work for me for whatever reason. Like I can't check my balance or do anything there.
24 de dezembro de 2024
Avaliação não solicitada
Resposta da Jokercard.CA
Dear Elliot, thank you for sharing your concerns. We're sorry to hear about the challenges you faced with your card balance and the difficulties in reaching support. We’ve sent an email from noreply.notifications@trustpilot.com requesting additional details so we can investigate this further and assist you. Please check your inbox, and we’ll work to resolve this issue promptly. Thank you for bringing this to our attention.
Warm Regards,
Josh R.
Jokercard.ca
**UPDATE FROM JOKERCARD.CA 12/29/2024:**
Dear Elliot, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.
Josh R.
Jokercard.ca
Problem with activation
I bought a card worth €50, I did all the registration but when I entered the serial number to activate my card it didn't work. I contacted them, they responded once and didn't say anything else.
6 de dezembro de 2024
Avaliação não solicitada
Resposta da Jokercard.CA
Dear Rodrigo,
Thank you for sharing your experience. We’re sorry to hear about the difficulties you’ve encountered with activating your card and the lack of follow-up after your initial contact. To resolve this matter promptly, we’ve sent you an email from noreply.notifications@trustpilot.com requesting additional details. Please check your inbox, as gathering more information will help us assist you better. We’re here to support you and look forward to addressing your concerns.
Warm Regards,
Josh R.
Jokercard.ca
Got two 500 dollar cards as a gift
Got two 500 dollar cards as a gift, first one I used most of but about 45 cents just vanished. The second Card however I used at alot of places and it now has a 4 dollar balance however when checking what I had used I should have 32 left on it. I Called and after 30 minutes got through to a person. That person claimed that a restaurant had run through a 20% tip on the card after i used it but it wasn't showing. I live in Canada where that's not how credit card transactions work I paid by interact it's impossible for them to run extra. He put me on hold again for a while and gave me some more nonsense. It seems like when you make alot of small transactions they chip some off or something then lie about it.
After two weeks of dealing with them there has been no change. They did not resolve my issue nor did they give any satisfactory explanation. They did send a file with my "transactions" that does not match what I actually spent. They are apparently part of a larger company called Blackhawk network I would suggest staying away from any of their products and if you are gifted one spend the entirety of the card in one transaction.
2 de dezembro de 2024
Avaliação não solicitada
Resposta da Jokercard.CA
Hello Kris,
Thank you for sharing your feedback and bringing this to our attention. We sincerely apologize for the frustration and confusion caused by the discrepancies you've noticed with your card balances and the experience you had when contacting our support team. We want to investigate this further to ensure everything is resolved for you. Please look out for an email from noreply.notifications@trustpilot.com, as we need to gather more details about your account to assist you better. Your patience and understanding mean a lot to us as we work to improve your experience.
Warm regards,
Maurice V.
Jokercard.ca
**UPDATE FROM JOKERCARD.CA 12/05/2024:**
Hello Kris, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Jokercard.ca
I wish I could give it ZERO stars
I wish I could give it ZERO stars. Money stolen off $350 worth of cards. I live in Canada and sent proof the money was spent in the USA... in different places. Somehow I teleported there and spent it? Followed all the steps. Cards were "issued" then all of a sudden cancelled because me details didnt line up with theirs? COMPLETE SCAM OF A COMPANY WILL NEVER BUY AGAIN. STAY AWAY.
2 de dezembro de 2024
Avaliação não solicitada
Resposta da Jokercard.CA
Dear Katie,
Thank you for sharing your experience, and we deeply regret the frustration you've encountered. We understand how concerning it must be to see funds missing from your cards and to have issues with their cancellation. Please know we take such matters very seriously and are committed to investigating thoroughly. We’ve requested additional details via email from noreply.notifications@trustpilot.com to better assist you. Your trust is important to us, and we hope to resolve this matter promptly.
Warm regards,
Josh R.
Jokercard.ca
**UPDATE FROM JOKERCARD.CA 12/04/2024:**
Hello Katie, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Josh R.
Jokercard.ca
DO NOT BUY JOKER MASTERCARDS
DO NOT BUY JOKER MASTERCARDS
SCAM worst company
4 de novembro de 2024
Avaliação não solicitada
Resposta da Jokercard.CA
Hello there,
We’re truly sorry to hear about your negative experience with Joker Mastercards. We take all customer concerns seriously and are committed to resolving any issues that arise. We’ve reached out to you via email at noreply.notifications@trustpilot.com to gather more details about your experience and ensure we can address your concerns as quickly as possible. Thank you for sharing your feedback, and we hope to resolve this matter for you.
Warm Regards,
Mauricio V.
Jokercard.ca
**UPDATE FROM JOKERCARD.CA 11/30/2024:**
Dear customer, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1- (469) 312-0084; our team will help you.
Maurice V.
Jokercard.ca
If i can give this Joker Card -5 i…
If i can give this Joker Card -5 i would.
I got a 400 dollars joker as a gift for my baby shower, it said on the card to register it first before using. I went online using the link on the back of the card. I registered it, it said registered successfully. Then i went on amazon to use it. It got declined.
The second day i went to check my balance and it said 0 dollars remaining.
This joker company stole my money and when i tried to call them, they said i got scammed.
How can someone get scammed using the exact link on the back of the card.
This is absolutely the worst gift card i ever received.
Do not use them as they will steal all your money!!!
23 de novembro de 2024
Avaliação não solicitada
Resposta da Jokercard.CA
Dear Ledia,
Thank you for sharing your concerns. We understand how frustrating and upsetting this experience must have been, especially when the card was meant to celebrate such a special occasion. To assist further, we’ve requested more details via email from noreply.notifications@trustpilot.com. Please check your inbox and reply at your earliest convenience so we can look into this matter and work towards a resolution.
Warm Regards,
Josh R.
Jokercard.ca
**UPDATE FROM JOCKERCARD.CA 12/01/2024:**
Dear Ledia, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.
Josh R.
Jokercard.ca
Worst gift card I have ever used
I Card for my birthday and I was super excited to use it online I saw on the back of the card that before using online I had to register the card and when I went online to register, it tells me that they had some problems reading my card and to wait some time before checking again so that’s what I did. I waited 24 hours And I checked again same thing I did that for about three days I was fed Up I use the card on Amazon and turns out it was perfectly fine. I don’t have to register anything so I try to check the balance of my card that there is a fraud alert Worst Visa card that I have ever used.
2 de novembro de 2024
Avaliação não solicitada
Resposta da Jokercard.CA
Hello Otavio,
Thank you for sharing your feedback with us. We apologize for the frustrating experience you had with your card registration and subsequent fraud alert. We understand how important it is for our customers to have a seamless experience, especially with gifts. Our team will be reaching out to you directly to address this issue and ensure a swift resolution. Additionally, please check for an email from noreply.notifications@trustpilot.com. Your satisfaction is our priority, and we appreciate the opportunity to make things right.
Warm Regards,
Maurice V.
Jokercard.ca
**UPDATE FROM JOKERCARD.CA 11/26/2024:**
Dear Otavio, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1- (469) 312-0084; our team will help you.
Maurice V.
Jokercard.ca
SCAM ALERT
I received a Jokercard with a $30 gift from my daughter as an anniversary gift. I went online to verify the balance and had to enter too much information for my liking. It didn't give me the balance and to use it online I needed to fill out way too much paperwork. We decided we would use it when we went out for a meal. Unfortunately, someone used our gift to play some online games. Seems to be a BIG SCAM. Spoke for an hour to someone in Columbia about my experience and they want far too much personal information for me to pursue my loss. I would possibly be out thousands with the information they want. Buyer Beware.
13 de novembro de 2024
Avaliação não solicitada
Resposta da Jokercard.CA
Hello Larry,
Thank you for reaching out and sharing your experience with us. We’re sorry to hear about the challenges you faced while trying to check your card balance and the frustration caused by the misuse of your gift card. We understand how concerning this must be, and we take reports like this very seriously. To investigate further and assist you, please check for an email from noreply.notifications@trustpilot.com—this will help us gather the necessary details to support you securely. Our team is here to help, and we appreciate your patience as we work through this with you.
Warm Regards,
Maurice V.
Jokercard.ca
**UPDATE FROM JOKERCARD.CA 11/19/2024:**
Dear Larry, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1- (469) 312-0084; our team will assist you.
Maurice V.
Jokercard.ca
Quit joking around.
Here's what the real problem with Joker cards, I cant really say I've had a really big problem with the virtual card, but physical card are where you really don't even hesitate to sear some out of their money, do ya? And each time I attempt to give the Joker another chance. I find out more and more, that's the one thing you don't joke about. You mean it . When am I gonna make that investment and not end up charred because the someone in there has light fingers holding a book of matches. Look, no one like to burned at all and I really hate it. What is like to know is, what does not Peoples Trust think about all this. I mean, I'm certain I'm not the only one this stuff happens to. To think that is just so dam arrogant. There are others, right?
Anyhow, zan you guys stop that, please and thank you.
26 de outubro de 2024
Avaliação não solicitada
Resposta da Jokercard.CA
Dear Dean, thank you for reaching out and sharing your concerns. We're genuinely sorry for the frustration you’ve encountered with our physical Joker cards, especially if it has left you feeling let down. We want to make things right and ensure a positive experience for every customer. To help resolve this, please check your email for a message from noreply.notifications@trustpilot.com so that we can gather your information and provide the assistance you need. Thank you again for your feedback, and we look forward to helping you further.
Warm Regards,
Josh R.
Jokercard.ca
Bought a hundred dollar joker visa card…
Bought a hundred dollar joker visa card and it's already been used. And can't return it.Scam company do not buy.
9 de outubro de 2024
Avaliação não solicitada
Resposta da Jokercard.CA
Dear, Noid, thank you for taking the time to share your experience. We apologize for the frustration you've encountered with your card. We understand how important it is to resolve this matter quickly, and we've requested additional information via email from noreply.notifications@trustpilot.com to assist further. Please check your inbox so we can help resolve the issue as soon as possible.
Jose G.
Jokercard.ca
**UPDATE FROM JOKERCARD.CA 10/21/2024:**
Dear Noid, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.
Josh R.
Jokercard.ca
My card was drained without it leaving my sight
Received a Joker Mastercard as a gift. There was supposed to be $100 on it. On Thursday Sept 12 I checked the balance using their site and it showed $100 balance. The next day Sept 13 I tried using it at a shop and it was declined. I then tried using it at a grocery store, it was declined. I went home and tried checking the balance on the website but that would no longer work. So on Sept 15 I had to call the customer service line. The automated customer service says the balance is $0, and there are 5 transactions from Sept 14 (the day after I tried using the card) that I do not recognize. I cannot check the balance or transactions online to know where they happened. I cannot register the card online anymore either. The website is totally useless. Essentially it seems I am out a $100 gift as I don't see anything being done about this fraud. I am absolutely telling everyone I know to NEVER buy pre paid Joker cards as they are 100% a scam
11 de setembro de 2024
Avaliação não solicitada
Resposta da Jokercard.CA
Dear, Connie. we're truly sorry to hear about your frustrating experience with our gift cards. We have requested further details via email from noreply.notifications@trustpilot.com to investigate and resolve the issue as quickly as possible. Please check your inbox for our follow-up. We appreciate your patience and are committed to addressing this matter to your satisfaction.
Jose G.
Joker.ca.
**UPDATE FROM JOKERCARD.CA 9/17/2024:**
Hello Connie, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Jose G.
JokerCard.ca
Stay AWAY from Joker Cards!
Absolutely agree with previous posters on the Trustpilot Review site. I was given this $300 dollar card as a wedding gift. It is impossible to get through to anyone to discuss previous transactions. The latest retailer said there is a balance of 41 cents! hahaha. There is at least $80 "missing" but also no way to verify transactions. The website is flimsy and only gives me an error when trying to check the balance or transactions. The robot phone service is deplorable and sends the customer on a never ending loop of nothingness. Terrible product. Frustrating experience. Stay well clear of joker cards or the joke will be on you!
30 de agosto de 2024
Avaliação não solicitada
Resposta da Jokercard.CA
Hello,
Thank you for bringing this to our attention. We're truly sorry to hear about the difficulties you've encountered with your Joker Card. We understand how frustrating this must be and want to resolve the issue promptly. We've requested further details from you via email from noreply.notifications@trustpilot.com. Please check your inbox for our message and respond at your earliest convenience so we can address your concerns and find a solution. Thank you for your patience.
Warm Regards,
Josh R.
JokerCard.ca
**UPDATE FROM JOKERCARD.CA 9/2/2024:**
Hello, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Josh R.
JokerCard.ca
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