They hadn’t put the ring size on their auction information, when asked for it they wrote this to me:- “I am unable to confirm any other details or provide more photos unfortunately, as once ite... Ver mais
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Veja o que dizem as avaliações
Bought two items in Luxoris’s most recent auction. Paid and arrived two days later on the Saturday, extremely well packaged and presented. Very happy with experience received. Thank-you.
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Really happy with the service provided. The items were very well packed, they offered combined shipping at a very competitive price (which is unusual these days), and delivery was extremely fast. The... Ver mais
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First time of dealing with Luxoris, and I am very pleased to have done so. Having received the two items purchased I can confirm that the description of each on the site was factual. T... Ver mais
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Detalhes da empresa
Escrito pela empresa
At Luxoris, we understand that for you, it’s more than just bidding; it’s about the thrill of discovery. Whether you're a passionate collector, an investor seeking value, or simply someone who appreciates the rare and extraordinary, our auctions are designed for you. From the UK's lowest buyer fees to competitive shipping prices, Luxoris makes auctions easier than ever for our customers. Discover the rare, the valuable, the unexpected with Luxoris.
Informações de contato
Reino Unido
- 0800 069 8434
- help@luxoris.com
- luxoris.com
4,6
Excelente
46 avaliações
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Trustworthy professional auction house
Oh my! I’ve been buying at auctions on Easy Live for the past 6 months. I’ve recently come across Luxoris auctions. What a difference. The buyers premium is very low in comparison to other auction houses which is obviously a huge advantage to both buyer and seller.
The lot I wanted was really well photographed and perfectly described by an expert in the item, which was a watch for my son’s 18th birthday. The service after winning the bid was very quick, well communicated and easy. Then the watch arrived within two days of paying (super quick in comparison) and ….wow…it was packaged beautifully, in Luxoris branded box, with bubble wrap, tissue and sealant stickers. The watch is perfect and I know my son will be delighted. I’m so impressed with the packing that I’ll gift it to my son using it. What a breathe of fresh air to the auctions , if you are looking for a special item for a present or just the thrill of finding a unique hidden gem, I would definitely recommend Luxoris… I’m hooked
10 de abril de 2025
Avaliação não solicitada
Resposta de Luxoris Auctions
Hi Michelle,
Thank you so much for your wonderful review!
We're delighted to hear about your positive experience with Luxoris and that the watch for your son's 18th birthday arrived quickly and beautifully packaged — it's lovely to know it made such an impression.
Our team works hard to ensure every item is accurately described, well presented, and promptly delivered, so it's rewarding to hear that reflected in your feedback.
We’re thrilled to welcome you as a regular bidder and truly appreciate your recommendation. Here's to many more exciting finds in the future!
All the best,
Jodi
The Luxoris Team
I was pleased with a variety of how well the auction processes were done
I was pleased with how well the auction was timed and how any enquiries were dealt with pre-auction.
Payment process was easy.
I sent this message to them 2 days after as I got my items then..
Hi Jodi
Thanks for that arrived today.
Very professionally packaged and nice touch that it is branded.
A lot of auction houses do not pay attention to detail and I am sure this keeps your with a loyal custom.
I have a few things coming up but will in the future be using yourself again.
Thanks and stay safe and busy
The packaging was done with a care and attention you do not always get as I often but from easylive and use a variety of auctions houses.
They are a new company to that site and will do well if they can maintain the standards they have set themselves.
Colin Cuthbertson (east kilbride)
16 de abril de 2025
Avaliação não solicitada
Resposta de Luxoris Auctions
Hi Alison,
Thank you for taking the time to leave us a review we really appreciate it!
We are so happy to hear that you were happy with your first experience with us.
We spent a lot of time getting our Luxoris packaging just right so I am glad you appreciated this extra detail.
We are excited for you to bid with us in future! Keep an eye out for our next auction on the 24th April.
All the best,
Natasha
The Luxoris Team
Very professional and great to deal…
Very professional and great to deal with, more than reasonable premium and shipping costs etc.
Makes a very pleasant change from the extortionate, rip off charges encountered with most online auction houses nowadays.
Keep it up 10/10!
Chris
3 de abril de 2025
Avaliação não solicitada
Resposta de Luxoris Auctions
Hi Chris,
Thank you so much for taking the time to leave us a 5-star review after our first auction!
We're so pleased to hear that our auction offered a refreshing alternative to the traditional services you've used, and that our team maintained a professional standard throughout.
We look forward to seeing you at our next auction on the 10th April!
Best,
Natasha
The Luxoris Team
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