macom medical Avaliações 

213
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The website is easy to navigate and order. The product arrived quickly and was well packaged. The product is excellent quality, fits well and maintains it's shape well, even after washing. Very happ... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

I purchased macom signature bras following my surgery to swap out my implants and a breast lift. Easy front fastening, adjusts as swelling goes down, easy to wash and quick to dry. However the botto... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Good quality, fast delivery. I got the Bra roll body, when i attempted to put it on it felt like it didn't fit, even though i measured correctly. I went on to the website and there were video guides... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Ease of ordering. Range of colours. Good support. Fast delivery. Seams appear not as neat, Bought this compression vest as a spare after breast reduction surgery. Doesn’t fit as well as the hospital... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Artigos Hospitalares

Sobre macom medical

Escrito pela empresa

Your online store for surgical recovery & shapewear

macom® medical is the leading provider of high-quality compression garments, supplying cosmetic and reconstructive plastic surgeons, and cosmetic doctors.

What we do
We sell compression garments and innovative aesthetic products for use post-surgery, post-birth, for slimming and for wider aesthetic benefits, including anti-cellulite treatments.

The much praised quality of our products is due to our combined years of experience in the Aesthetic & Medical sectors. All garments are handmade in our own factories and shipped worldwide.

macom® compression garments are safe on even the most delicate or highly reactive of skin types. The material holds the CE-mark and all products are free from both latex and nickel.

Visit our Homepage
Post-surgical Compression Bras
Post-surgical Girdles
Gynecomastia Compression Vests


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

213 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,3

Todas as avaliações

(213)

129 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

✨✨✨😊

Good client service. Good product quality

28 de julho de 2026
Avaliação não solicitada
logotipo da macom medical

Resposta da macom medical

Dear Ana Cristina,
Thank you for your lovely review.
Wishing you a speedy and comfortable recovery.
Kind regards,
Team macom

Avaliado com 4 de um total de 5 estrelas

Very supportive

Ease of ordering. Range of colours. Good support. Fast delivery. Seams appear not as neat,
Bought this compression vest as a spare after breast reduction surgery. Doesn’t fit as well as the hospital issued compression garment. Exactly the same brand & size, only difference was the colour (clay instead of black) Slightly tighter and the shoulders are looser even on the tightest fit.

27 de julho de 2026
Avaliação não solicitada
logotipo da macom medical

Resposta da macom medical

Dear Sharon,
Thank you for taking the time to share your feedback.
We're pleased to hear that you found the ordering process easy, appreciated the colour range, support, and fast delivery.
We're sorry to hear that this garment has not fitted exactly as expected compared to your hospital-issued one. As our garments are handmade, there can occasionally be very slight variations between individual pieces, although they should remain within our quality standards. We also understand that different colours can sometimes feel slightly different due to the dyeing process, with darker shades often feeling a little firmer.
We would be happy to look into this further for you. Please feel free to contact our customer care team with your order details and any photos of the garment fit, and we will be happy to assist.
We wish you a smooth recovery following your breast reduction surgery and thank you again for choosing macom.
Kind regards,
Team macom

Avaliado com 1 de um total de 5 estrelas

It arrived fast and look great I had…

It arrived fast and look great I had augmentation Wednesday so have been alternating between two macom bras. My pain threshold is really good I survived on only paracetamol but this bra is so uncomfortable I’m having to wear fluffy bed socks over the incisions as it keep rubbing which is making recovery far more uncomfortable than it should be. I paid 50 pound each so 100 in total. I’m having to sleep with two hooks undone at the front also. I wish I read the reviews more before buying as a lot of people on forums are saying the exact same thing about these bras. 6 weeks would be completely unbearable in these. I definitely wouldn’t recommend

16 de julho de 2026
Avaliação não solicitada
logotipo da macom medical

Resposta da macom medical

Dear Ms Bullock,
Thank you for your feedback. Our Customer Services team will contact you.
Kind regards,
Team macom

Avaliado com 1 de um total de 5 estrelas

Trying to return the bras is a complete nightmare

I purchased one of these bras immediately after my surgery, having expected a premium post-operative garment based on the company's reputation and pricing. Unfortunately, when it arrived, I was surprised by how thin and flimsy the material felt. Compared with both the surgical bra provided by my consultant and another post-operative bra I had purchased from Amazon, it appeared to offer significantly less support and felt disappointingly low in quality.

As a result, I repackaged the bra in its original condition and requested a refund without ever wearing it. Despite the company advertising "hassle-free returns", I received no response to my initial request after two weeks. I then contacted customer services again, and a further two weeks have now passed without any acknowledgement or reply.

My experience has been anything but hassle-free. In my view, a genuinely straightforward returns process would include a prepaid returns label or, at the very least, prompt communication. Requiring customers to request a returns label and then ignoring those requests for weeks is frustrating and falls well below the standard I would expect from a reputable company.

Based on both the quality of the product and the poor customer service I have experienced, I would not recommend this brand.

This response below is a lie, there was no return form with my purchase. I was quite shocked. Which is why I followed the instructions on their website. I checked my junk for months and I have still never heard from this company.

28 de junho de 2026
Avaliação não solicitada
logotipo da macom medical

Resposta da macom medical

Dear Customer,
Thank you for taking the time to share your feedback. We're very sorry to hear that your experience did not meet your expectations.
We sincerely apologise if you did not receive our response regarding your return request. Our returns emails are sent automatically, so it's possible they may have been filtered into your spam or junk folder. We kindly recommend checking there, as the return instructions are included in those emails.
For convenience, all of our return information, including the returns address and procedure, is also available on our website and on the returns form enclosed with every order.
We're sorry to hear that the garment did not meet your expectations. Our garments are made using medical-grade compression fabrics, which can feel different from other post-surgical bras as they are carefully designed to provide balanced compression without being excessively restrictive.
Our Customer Services team will be in touch with you shortly to ensure your return is resolved as quickly as possible.
Kind regards,
Team macom

Avaliado com 5 de um total de 5 estrelas

The bra fitted so nice and was…

The bra fitted so nice and was extremely comfortable

6 de julho de 2026
logotipo da macom medical

Resposta da macom medical

Dear Mrs Southward,
Thank you for your lovely review. We are delighted to hear you’re happy with your garment.
Kind regards,
Team macom

Avaliado com 5 de um total de 5 estrelas

Amazing product

Amazing product. Quick delivery. Would buy again

29 de junho de 2026
logotipo da macom medical

Resposta da macom medical

Dear Clare,
Thank you for your lovely review. We are delighted to hear you’re happy with your garment and our quick delivery service. We truly appreciate your support.
Kind regards,
Team macom

Avaliado com 5 de um total de 5 estrelas

Delivery service was so fast

Delivery service was so fast. Bras are excellent fit and great quality

30 de junho de 2026
logotipo da macom medical

Resposta da macom medical

Dear Customer,
Thank you for your kind review. We are delighted to hear your order arrived so quickly and that you are pleased with the fit and quality of your bras.
Kind regards,
Team macom

Avaliado com 5 de um total de 5 estrelas

My surgeon recommended these bras…

My surgeon recommended these bras following an operation. It is comfortable, fairly easy to fasten, and the material is breathable. I need to wear a compression bra constantly for eight weeks post surgery and I feel it’s doing its job. The order arrived quickly and when I ordered a second one in a different style which was too tight, the exchange process was easy.

3 de julho de 2026
logotipo da macom medical

Resposta da macom medical

Dear Mrs Percival,
Thank you for your lovely review. We are delighted to hear your surgeon recommended our bras and that you have found them comfortable, breathable and supportive throughout your recovery.
We wish you a smooth and comfortable recovery, and thank you for choosing macom.
Kind regards,
Team macom

Avaliado com 5 de um total de 5 estrelas

Comfortable and supportive

Speedy dispatch and great products.
I’ve used this company in the past. The bras are supportive and I feel protected and comfortable as I have to wear them 24/7 for 3 weeks. I’ve also bought another for after this period. They were recommended by my surgeon and they do seem robust and made well. I can’t comment on the longevity of the garments yet but I do remember the other one I bought a few years ago held up. They do get washed a lot to reduce infection so I hope they wash well

6 de julho de 2026
logotipo da macom medical

Resposta da macom medical

Dear Paula,
Thank you for your wonderful review. We are delighted to hear you’ve chosen macom again and that you are finding your bras comfortable, supportive and well made during your recovery. It’s also great to know your previous garment lasted well over time.
Our garments are designed to withstand frequent washing while maintaining their medical-grade compression and support, making them suitable for the demands of post-surgical recovery.
We wish you a smooth and comfortable recovery, and thank you for your continued trust in macom.
Kind regards,
Team macom

Avaliado com 5 de um total de 5 estrelas

Amazing so welcoming and fantastic care

Amazing so welcoming and fantastic care

6 de julho de 2026
logotipo da macom medical

Resposta da macom medical

Dear Chloe,
Thank you for your lovely review. We are delighted to hear you felt so welcomed and well cared for. Your kind words mean a great deal to our team.
Kind regards,
Team macom

Avaliado com 5 de um total de 5 estrelas

Great quality but a bit pricey

Macom have been great. Easy to order, fast delivery. However, you pay for delivery when ordering but then if you are returning an item you pay the postage again!!!

The bra's themselves are good quality, easy to wash and dry quickly. However, following the particular surgery I had (mastopexy WITHOUT implants) I was advised by my nurse to purchase the i-bra (which I did and bought 2). These were really uncomfortable and curled up, resting on my incisions and when I did some research I found that I should have been advised to purchase the Signature bra. I couldn't return the 2 i-bras as I'd worn them .

Please, before you purchase your post-op surgical bras (on advice), do your own research to make sure you buy the correct one.

29 de junho de 2026
logotipo da macom medical

Resposta da macom medical

Dear Mrs Cunningham,
Thank you for your review. We are pleased to hear you found the ordering process straightforward, the delivery fast, and that you were happy with the quality of our garments.
We wish you a smooth continued recovery.
Kind regards,
Team macom

Avaliado com 5 de um total de 5 estrelas

The bras I ordered for post surgery…

The bras I ordered for post surgery were and are super! The fit, the comfort the support, all top quality. I ordered the wrong size for the second one and the returns process was easy and seamless! 5 stars! Would highly recommend!

26 de junho de 2026
logotipo da macom medical

Resposta da macom medical

Dear Ms Flood,
Thank you so much for your wonderful review!
We're delighted to hear that you're so pleased with the fit, comfort and support of your post-surgery bras. It's also great to know that our returns process was straightforward when you needed to exchange a size. We always aim to make every part of the experience as easy as possible.
Thank you for your recommendation and for choosing macom®. We wish you all the very best with your recovery.
Kind regards,
Team macom

Avaliado com 5 de um total de 5 estrelas

Impressed

Quick delivery. The garment has been great - 7 days post explant and capsulectomy. It’s tight so not overly comfortable, but I will continue to wear as I don’t have drains and it has stopped fluid build up.

8 de julho de 2026
logotipo da macom medical

Resposta da macom medical

Dear Mrs H,
Thank you for taking the time to share your experience.
We're so pleased to hear that your order arrived quickly and that your garment has been supporting you during your recovery. We hope your healing continues to go well.
Wishing you a smooth and speedy recovery.
Best wishes,
Team macom

Avaliado com 5 de um total de 5 estrelas

great product very comfortable

great product very comfortable

3 de julho de 2026
logotipo da macom medical

Resposta da macom medical

Dear Margaret,
Thank you for your review.
We're so pleased to hear that you found your garment comfortable and that you're happy with it.
Kind regards,
Team macom

Avaliado com 5 de um total de 5 estrelas

No he encontrado en Madrid sujetadores…

No he encontrado en Madrid sujetadores post cirugía en color beige, que los encuentro perfectos para verano!! Son comodísimos y de compresión perfecta. Tengo tanto el modelo confort como el de tirantes de stage 1.
La distribución a España es desde Madrid, por lo que el envío es rápido y sin costes adicionales de aranceles desde UK.
Gracias, un gran descubrimiento. No me ha resultado nada fácil encontrar sujetadores post cirujia en Madrid. Mi caso es tumorectomia +centinela.

2 de julho de 2026
logotipo da macom medical

Resposta da macom medical

Muchas gracias por compartir tu experiencia, Almudena.
Nos hace muchísima ilusión saber que has encontrado en nuestros sujetadores la comodidad y el soporte que necesitabas tras tu tumorectomía y biopsia del ganglio centinela. También nos alegra que el color beige te haya resultado tan práctico para el verano y que la entrega en España haya sido rápida y sin complicaciones.
Gracias por confiar en nosotros en un momento tan importante y por recomendar nuestros productos. Te deseamos una recuperación excelente.
Un cordial saludo,
El equipo de macom®

Avaliado com 5 de um total de 5 estrelas

Super fast delivery service

Super fast delivery service, my garments arrived 2 days after ordering.
Easy website to navigate and the measurement tool / video is very helpful.
I would thoroughly recommend this service to anyone.

30 de junho de 2026
logotipo da macom medical

Resposta da macom medical

Dear Sarah,
Thank you so much for your wonderful review.
We're delighted to hear that your order arrived so quickly and that you found our website easy to use. Thank you for recommending us, we really appreciate it.
Kind regards,
Team macom

Avaliado com 5 de um total de 5 estrelas

Super helpful staff

Super helpful staff. Lovely quality products. Highly recommend

7 de julho de 2026
logotipo da macom medical

Resposta da macom medical

Dear Carolan,
Thank you so much for your kind words.
We're delighted to hear that you had a great experience with our team and that you're pleased with the quality of our products. Your recommendation means a great deal to us, and we really appreciate you taking the time to leave a review.
Warm regards,
Team macom

Avaliado com 5 de um total de 5 estrelas

Great material feels comfortable and…

Great material feels comfortable and fast delivery to the states.

2 de julho de 2026
logotipo da macom medical

Resposta da macom medical

Dear Melissa,
Thank you for your lovely review.
We're so pleased to hear you found the garment comfortable and that your order arrived quickly in the US. It's great to know both the quality and our delivery service met your expectations. We really appreciate your support and hope your recovery goes smoothly.
Warm regards,
Team macom

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