Weight loss plan Avaliações 

538
•
O TrustScore é 1.5 de um total de 5

1,7

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

After having made a payment,Mad muscles guys unscrupulously tried x Charge my credit card within minutes..I had to block the card for 24 hrs..After 24 hrs again they tried to charge my card 3 times... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Although I was frustrated by Mad muscles practice, having signed up for 3 months at £27 back in April and them taking 107.99 from my account in August for a further 3 months when it mistakenly renewed... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Volevamo provare il piano di esercizi e supporto alimentare, ma abbiamo scoperto dopo che è povero di contenuti. Ci siamo, invece, ritrovato con un addebito ricorrente come abbonamento, senza ricevere... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Madmuscle hat mir 108,20 Euro in drei PayPal-Zahlungen abgebucht- die Zahlungen erfolgten am 22 und 23 März. Habe alle Programme sofort storniert ohne Erfolg- dann wurde eine Rückerstattung verspro... Ver mais

A empresa respondeu

Detalhes da empresa


Informações de contato

1,7

Muito Ruim

O TrustScore é 1.5 de um total de 5

538 avaliações

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Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,7

Todas as avaliações

(538)

377 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Die MadMuscles App wird überwiegend negativ bewertet

Die MadMuscles App wird auf Trustpilot überwiegend negativ bewertet, wobei viele Nutzer von Abo-Fallen, unerwünschten Abbuchungen und schwierigen Rückerstattungen berichten (1-5 Sterne). Kritisiert werden intransparente Kosten, während vereinzelt die Trainingspläne als anfängerfreundlich beschrieben werden. Vorsicht bei Probeabos ist geboten!
Die App lockt mit einem günstigen Preis, welcher sich aber automatisch nach einem Monat auf 47,59€ pro Monat verlängert. Man kann nur über die Website und nicht über die App kündigen. Außerdem wird bei der Einrichtung der App mit vielen zusätzlichen Features gelockt, die extra kosten. Ich finde den Normalpreis überteuert für eine komplett KI programmierte App. Die Übungen sind in Ordnung. Aber ein Dauer-Abo wollte ich nicht abschließen. Habe heute, als ich in PAYPal den monatlichen Abbucher von 47,59 EUR entdeckt habe, die "Verlängerung" des Abos SOFORT gekündigt und ein Mail an den Support von madmuscles (dot) com mit WIDERRUF und sofortiger Kündigung geschrieben.
Ich bin in diese Abo-Falle getappt.

25 de abril de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Hallo Jürgen! Es tut uns leid, von Ihren Erfahrungen zu hören, und wir verstehen, was Sie meinen. Wir möchten Sie beruhigen: Wir sind in keine irreführenden Taktiken verwickelt. Alle Preise, Abonnementdetails und Verlängerungsinformationen werden vor dem Kauf deutlich angezeigt, und wir bitten um Ihre Bestätigung, um fortzufahren. Es werden keine Gebühren ohne Ihre vorherige Zustimmung erhoben, und Nutzer stimmen ihrem Plan immer zu, bevor eine Zahlung erfolgt. Wir schätzen echtes Feedback sehr, und obwohl viele unserer Nutzer positive Erfahrungen machen, verstehen wir, dass es manchmal frustrierend sein kann – so wie in Ihrem Fall. Bitte zögern Sie nicht, unser Support-Team unter support@madmuscles.com zu kontaktieren, damit wir Ihren Account und die Gebühren genauer prüfen können.

Beste Grüße,
Das MadMuscles-Team

Avaliado com 1 de um total de 5 estrelas

Pas op. Er wordt direct geld afschreven voor een abonnement !

Direct na de afschrijving van de proefperiode werd ook het bedrag van het abonnement afgeschreven. Bij het verzoek voor terugstorten wordt alleen korting op een nieuw abonnement voorgesteld.

25 de abril de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Hallo Wouter! Het spijt ons dat er een misverstand is ontstaan, maar we willen je verzekeren dat alle abonnementsvoorwaarden duidelijk op het bestelscherm staan ​​vermeld en door de gebruiker op het afrekenscherm worden geaccepteerd. Om je situatie nader te bekijken, kun je contact opnemen met onze klantenservice.

Avaliado com 1 de um total de 5 estrelas

Predatory billing practices

Predatory billing practices, stay away:

I strongly caution anyone considering MadMuscles before subscribing.
I was charged $99 for an automatic renewal without any prior reminder or notification. When I contacted support to request a refund — explaining that I had a family emergency and had not used the service — they denied my request.
Here is what reveals the most about this company:
— The moment I tried to cancel, they instantly offered me the same subscription for $0.99/month. If the service is genuinely worth $99, why drop the price by 99% immediately?
— When I requested a refund, instead of returning my money, they offered a free year of service. I declined because I need the refund, not a continued subscription I cannot use. A company that can offer a free year but refuses to return $99 is not acting in good faith.
— Their support team confirmed in writing that they deliberately do not send renewal reminders before charging customers. This is not an accident — it is an intentional policy designed to catch people off guard.
I have filed complaints with the BBB and the FTC, and opened a dispute with my payment provider. If you have experienced the same, I encourage you to do the same. This is not how an ethical company operates.

23 de abril de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Hello! We are truly sorry that you have had this impression, but we want to assure you that we work transparently and have nothing to do with fraud. All terms and conditions regarding automatic renewal and subscription terms are clearly stated on the order page. Our team has already responded to your request in a private message, explaining in detail the provisions of our refund policy. If you have any additional questions, please contact our support team using

Avaliado com 1 de um total de 5 estrelas

Crazy Scam company

Crazy company, misleading web site/app which causes accidental purchases you didn't want to make.
Trying to get a refund due to misleading links, a mistake is a nightmare and looks like I will have to go through legal routes to get a refund from these.
Stay away from this Scam app, if you value your sanity stay well away.

UPDATE: 23-04-2026
Got a refund for both purchases from PayPal after opening a claim and explaining the deceptive way the web site works.
Initial payment for the 12 week plan £18.99
£49.95 for the extra Deceptive payment I was charged for something I didn't want.

22 de abril de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Hello Colin! Thank you for your feedback, and we’re sorry to hear about your concern. We do not engage in any fraudulent practices. All pricing and subscription details are clearly presented both on our website and during the purchase process. We also want to emphasize that we operate transparently, and it is never our intention to mislead or cheat any user.
We checked the information on your account and found out that the refund has been processed on our end and we are glad that we were able to resolve this issue. Our support team is doing everything they can to help users with any issues.

Best wishes,
Mad Muscles Team

Avaliado com 1 de um total de 5 estrelas

I signed for a 11.99 subscription and…

I signed for a 11.99 subscription and they where charging me two different payments 1st for 49.95 and 2nd for 18.99 and if you call the # 402-935-7733 the first thing they ask is for your credit card last 4 and guess what they charge you again I was trying to talk to someone to cancel and to see if I can get refund of my money and all I get was a extra charge of $69.99 + another charge of 99.95 and I don't have any ideas how to speak to someone for my refund

7 de janeiro de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Hello Sergio,

We are sincerely sorry for the frustration and stress caused by these multiple charges and your experience with the phone support. We completely understand that seeing payments, and the subsequent charges while trying to cancel is entirely unacceptable, and we want to investigate this situation with the highest priority.

Transparency in our billing is a fundamental priority, and all subscription terms and optional add-ons are displayed on the payment page before any transaction is finalized. We take your report regarding the charges very seriously, as we want to ensure all our users are billed correctly and feel supported throughout their journey.

Please reach out to us directly at support@madmuscles.com and include "Trustpilot" in the subject line of your email. Our team is ready to verify your account details immediately and coordinate a priority review with our billing department to find a fair solution and clarify these charges for you as quickly as possible.

Sincerely,
Mad Muscles Team

Avaliado com 1 de um total de 5 estrelas

Refund refused after unwanted…

Refund refused after unwanted subscription charge
I CANNOT recommend MadMuscles at all.

My experience with this app was extremely frustrating and, in my opinion, completely unacceptable. I paid because I believed I was making a one-time purchase. Later, money was taken from my account again due to a subscription renewal that I did not knowingly want, expect, or agree to in that way.

I contacted their support and clearly asked for a refund. I repeated several times that I did not want extra access, free months, a personal coach consultation, or any other “bonus”. I wanted one thing only: my money back.

Instead of respecting that, they kept pushing alternative offers. This was not helpful. It felt like a tactic to avoid refunding the payment.

In the end, they confirmed that my subscription was cancelled and that I would not be charged again. But they still refused to refund the money, saying that my case does not fall under their refund policy.

For me, this is absolutely unacceptable. A company that takes money through an unwanted renewal and then refuses to refund it does not deserve trust.

I feel misled, ignored, and financially taken advantage of.

STAY AWAY FROM THIS APP.

20 de abril de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Hello Desislava!

We sincerely apologize for the disappointment. We understand that the lack of support is incredibly frustrating, and we truly appreciate your feedback on our renewal process and refund policy.

We would like to clarify that our subscription terms and renewal dates are displayed during checkout. Also, our support team agents do everything they can to encourage users to review the app's functionality and learn more, and we're sorry if that wasn't your wish. While our refund policy is designed to be consistent across all users, we'd like to review your interaction history to ensure you've been treated fairly.

Please contact us again at [support@madmuscles.com]. This will re-examine your case and help reassess the circumstances of your renewal. Thank you for your patience, and we hope to find a solution that will restore your trust in us.

Best wishes,
MadMuscles Team

Avaliado com 1 de um total de 5 estrelas

Demande de remboursement

ARNAQUE !!!!! Ils m'ont proposé un service qui après payement encaissé immédiatement sur PAYPAL s'est avéré être un abonnement à un tarif beaucoup plus élevé! Immédiatement j'ai résilié mon inscription, et demandé le remboursement de mon premier versement, chose que je n'arrive pas à obtenir malgré quelques réclamations par Mail

19 de abril de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Bonjour! Nous sommes sincèrement désolés pour l’expérience que vous avez eue avec notre application. Nous regrettons que cette situation ait pu vous sembler trompeuse. Toutefois, nous tenons à vous assurer que nous n’avons aucune implication dans des pratiques frauduleuses. Nous opérons avec transparence et honnêteté à toutes les étapes. Nous informons toujours les utilisateurs que nos services fonctionnent sur un modèle d’abonnement avec des paiements récurrents, dont les conditions sont clairement présentées avant l’achat. Une fois l’abonnement annulé via notre site, aucun prélèvement supplémentaire ne devrait avoir lieu. L’annulation doit être effectuée au moins 24 heures avant le renouvellement. Nous sommes désolés si ces informations n’ont pas été suffisamment claires dans votre cas. Nous vous invitons à poursuivre l’échange avec notre équipe d’assistance, qui respecte nos politiques internes et fera de son mieux pour trouver une solution adaptée à votre situation. Sincèrement,L’équipe MadMuscles

Avaliado com 1 de um total de 5 estrelas

Not looking good is it

Not looking good is it? was about to join, slick process and personal plan, but after reading the reviews I'll leave it, instead of Chat GPT responses, why doesnt your company act on it, reviews are kings, all these customers can't be wrong,

19 de abril de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Hello Jonathan! We’re sorry that you’ve got such an impression of our app, and we appreciate you taking the time to share your concerns. We want to assure you that our company operates honestly and in full compliance with applicable laws, regulations, and our internal policies. We also have many satisfied users who achieve their goals with us, and we continuously work to improve the experience based on real feedback. Our support team actively responds to both complaints and negative reviews, doing its best to resolve issues and help users as quickly and effectively as possible. If you have any additional questions, suggestions, or concerns, please feel free to contact us at support@madmuscles.com — we’ll be happy to provide you with the best possible assistance. Sincerely, MadMuscles Team

Avaliado com 1 de um total de 5 estrelas

A gang of crooks

This company is a gang of crooks and scammers. They set up a subscription without your consent, and takes a lot to unsubscribe. They charge the VAT to the payments, but they don't have a legal VAT number, thence unable to issue a legal invoice.
Como decimos en España, no hay bastante pan para tanto chorizo.

14 de abril de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Hello! We are sorry to hear about your concerns and that your experience has left such a negative impression.

We want to assure you that our company operates with high standards of transparency and does not employ any fraudulent practices. All information about prices and subscription terms is clearly displayed up until the moment of purchase so that the user can make an informed decision.

Please know that you can cancel your subscription at any time directly through your account on our website. If necessary, our support team is always ready to help and advise you on how to do this. Accept our apologies if the information was not clear enough for you.

We sincerely appreciate your feedback and are always ready to help resolve any misunderstandings or questions. Please contact us again at support@madmuscles.com for assistance.

Kind regards,
MadMuscles Team

Avaliado com 1 de um total de 5 estrelas

A fuir !

En croyant payer un simple accès à une application sportive, je me suis retrouvé facturé de 35,95 et 49,95€ sans demande de confirmation d'engagement ni possibilité de refuser les offres. Arnaque bien huilée.

16 de abril de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Bonjour Mathieu! Nous sommes désolés d'apprendre votre mésaventure et comprenons vos préoccupations.

Nous tenons à préciser que toutes les informations relatives aux prix et aux options d'abonnement sont systématiquement affichées lors du paiement. Les options supplémentaires sont facultatives et nécessitent une confirmation de votre part avant l'achat. Vous pouvez également choisir de ne prendre que la formule de base. Veuillez nous excuser si ces informations n'étaient pas suffisamment claires.

Il est important de souligner que nous n'avons recours à aucune pratique frauduleuse et que nous mettons tout en œuvre pour fournir à nos clients des services légaux et éthiques.

Nous souhaiterions examiner votre cas. Veuillez contacter notre service client à l'adresse support@madmuscles.com en nous fournissant les détails nécessaires afin que nous puissions vous aider.

Cordialement,
L'équipe MadMuscles

Avaliado com 1 de um total de 5 estrelas

Disgustato dalla esperienza

Disgustato dalla esperienza, ti agganciano con offerte alle quali poi si aggiungono senza autorizzazione e in modo furbesco servizi aggiuntivi molto più costosi, proprio come già letto in altre recensioni. Tante parole gentili al servizio clienti e proclama di grandi valori ma alla fine ciò che interessa è tenersi i soldi prelevati usando la fiducia. Disgustosamente ipocriti.

15 de fevereiro de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Ciao Giancarlo!

Ci rammarichiamo sinceramente per la tua delusione e prendiamo molto sul serio le tue parole. La trasparenza è per noi un valore fondamentale e non intendiamo attivare servizi senza il consenso dell'utente.

Spesso, al momento del pagamento, vengono offerte opzioni aggiuntive tra cui scegliere, ma comprendiamo che, se il processo non ti è stato chiaro, può causare insoddisfazione. Vogliamo chiarire il tuo caso e verificare i pagamenti effettuati.

Ti invitiamo a contattare il nostro team di supporto all'indirizzo [support@madmuscles.com]. Il nostro team verificherà immediatamente la tua posizione per individuare una soluzione equa. La vostra fiducia è importante e vogliamo dimostrarvi che siamo qui per risolvere il problema!

I migliori auguri,
Squadra MadMuscles

Avaliado com 1 de um total de 5 estrelas

Money taken from my account repeatedly with no account or service…

I don’t not have an app nor an account yet monies have been taken continually from my bank account. Having written to them several times I keep on getting the same stupid response- that my email does not match the one that they have and that they I have to give them my account and card details.
How many times have I explained to this Mad company that my email address has been the same for ages and that I do not have an account either them.
I have no proof. They want a copy of my card but I have already cancelled my card.
My bank said I need to reason with this company and only then will they intervene. I am so stressed and just do not know how to resolve this. At least 4 payments taken in past 4 weeks. This week for over £90. OVER and over I have told this company that I only use an iCloud email address. I do not have record of any order. Yet same old reply below. Scam . I have provided my email address. All bank account statements but they want my card details even though last card was cancelled.
Time for them to send me proof of my order. I have not received a single payment back. Liars
🥲
So today this support team have said that they have not heard from me and hence they will stop communications.
Is it possible in this day & age that a company called Mad Muscles respond to me on Ttrist pilot and pretend that I have not been communicating with their support team, have the gall to give me the email address here.

13 de abril de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Hello Anita, we are sincerely sorry to hear about your dissatisfaction and the problems you are dealing with. For the email address you provided us, we found one payment and have already processed it and returned it to you. We really want to help you and understand the situation. To do this, we need to have more information about your order. Please provide all the necessary information to this email address: support@madmuscles.com . We will do our best to help you.

Best wishes,
Mad Muscles Team

Avaliado com 1 de um total de 5 estrelas

I was charged a total of €90 and I had…

I was charged a total of €90 and I had a hard time subscribing! Eventually I was released!!!

15 de abril de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Hello!

Thank you for sharing your experience. We are sorry that the subscription process has caused you difficulties. We strive to ensure that our plans are transparent and understandable. All payment information is provided to users in advance, and we are sorry if it confuses you.

Please email us at [support@madmuscles.com] so we can review your payment details and ensure you receive exactly the services you were counting on. We are here to help, and thank you for your feedback!

Best wishes,
MadMuscles Team

Avaliado com 1 de um total de 5 estrelas

j'exige d'etre remboursé imédiatement

bonjour

j"ai consulter leur site il y a 5 jours pour me faire un avis sur leur programme d'entrainements. J'ai rempli tout leur questionnaire et ensuite ils m'ont proposé un paiment, se qui est en soit normal mais en faite c'est une grosse arnaque pour vous faire rentées vos coordonées bancaire en vous appatant avec un petit montant. Selon eux, soit disant il me fessait une promo et le prix pour juste voir le programme était de 0.21 centimes d'€. Sauf qu'une fois que vous avez rentré vos coordonées bancaire ou utiliser paypal il vous débite d'un énorme montant. d"en mon cas il mon volé 54,94€.

Si je pouvais mettre 0 je l'aurais fait j'invite toute personnes souhaitant procéder a un paiment ou quoi que ce soit de toujours bien ce renseigner sur le site ou l'aplli avant tout paiment, même si sa parait très bien fait en apparance (pour le coup le supercherie est très bien réalisé, tout est fait pour vous mettre en confiance) leur questionnaire est très complet, leur promo est aléchante, mais ils ne vous disent pas que vous prenez un abonnemant renouvelé automatiquement tout les mois.

10 de abril de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Salut Timothée !

Nous regrettons sincèrement cette confusion et votre mécontentement. Nous n’avons pas l’intention d’induire nos utilisateurs en erreur. Toutes les informations d’achat sont fournies aux utilisateurs à l’avance et nous sommes désolés si cela ne se produit pas dans votre cas.

L’offre à 0,21 € correspond à une période d’essai qui devient un abonnement complet, sauf si elle est résiliée comme spécifié dans nos conditions. Cependant, nous comprenons votre déception et souhaiterions clarifier la situation concernant votre paiement.

Veuillez contacter notre service client à l’adresse [support@madmuscles.com]. Nous traiterons votre dossier en priorité afin de trouver une solution satisfaisante. Votre confiance est importante pour nous et nous vous remercions pour vos retours !

Cordialement,
MadMuscles Team

Avaliado com 1 de um total de 5 estrelas

I was thinking this app and program was…

I was thinking this app and program was a part of the exercise program for seniors with AARP as it was under their website. I downloaded the $15 four week program and within minutes realized it was not a part of AARP and I am not real techno saavy so I canceled the program and deleted the app within minutes.I contacted MadMuscles right away and got several emails back from “Stella”. Then after review of my request my refund I just received a was a denial. After reading other reviews I will keep my emails in the event they charge me more as they have others apparently. Seems pretty much like a scam. Good companies give refunds when requested within minutes of a mistaken purchase.

10 de abril de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Hello!

We’re truly sorry for the experience you had and for any confusion regarding the subscription. We also sincerely apologize that your previous communication with our support team did not meet your expectations. Your feedback and opinion are very important to us, and we truly value you taking the time to share your situation.

Please rest assured that we are not involved in any fraudulent schemes. We operate with full transparency on a subscription-based model, and all payment details are clearly shown before purchase. We always aim to provide clear information to avoid misunderstandings.
We’re also very sorry that your cancellation and refund request did not lead to the outcome you expected. This is not the experience we want for our users.

Please contact us again at support@madmuscles.com, and we will carefully review your case once more and do our best to find a fair solution for you. We are here to help and support you. 💙

Sincerely,
MadMuscles Team

Avaliado com 1 de um total de 5 estrelas
logotipo da Weight loss plan

Resposta da Weight loss plan

Hello, Evelyn! We are very sorry that you had this impression, but we want to assure you that our team has nothing to do with fraud, and all terms and conditions of auto-renewal of subscription and its cost are always indicated on the order screen, and we sincerely strive to help you, so please contact our support team support@madmuscles.com for assistance.

Avaliado com 1 de um total de 5 estrelas

Poor Service

Tried to cancel numerous times. The last time they sent me an email their volume was too high and they couldn’t cancel for me. They told me I had to do it.

30 de outubro de 2025
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Hello, Catherine! We are very sorry that you are experiencing difficulties, however we sincerely want to help you understand this situation and provide the necessary instructions, so that we can thoroughly investigate your case and help, please contact our support team at support@madmuscles.com for assistance.

Avaliado com 1 de um total de 5 estrelas

Do NOT download or subscribe.

Mad muscle will bill your credit card and fight the charge and will tie you up in a loop. Do NOT sign up for anything. Just don't do it.
Why did they flag my post? It's all truth and they know it. It's their business tactics that should be flagged. Do customers right and there won't be so much negativity surrounding your company.

11 de abril de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Hello Isaac! We are very sorry that you had such a negative experience, however we want to assure you that our team has nothing to do with fraud, and all subscription terms and conditions are transparent and displayed before confirming the order, and we sincerely strive to help you understand this situation and provide the necessary clarifications, so that we can check your account details and find a solution, please contact our support team for assistance.

Avaliado com 5 de um total de 5 estrelas

Progress that feels good

I’ve stopped comparing myself to others. The app helps me focus on my own journey. My energy and confidence are back, and I feel great every day.

12 de abril de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Hi Mary! We’re so proud to support your fitness goals. Thanks for being part of our community!

Avaliado com 1 de um total de 5 estrelas

Site qui arnaque et qui prélève des…

Site qui arnaque et qui prélève des sommes indues!
Fuyez ces pourris!

6 de janeiro de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Bonjour OLIVIER!

Nous sommes vraiment désolés de lire votre message et comprenons votre frustration. Cependant, nous tenons à souligner que notre service est totalement transparent : le prélèvement automatique n’est effectué qu’après vérification préalable et toutes les conditions générales ainsi que les prix sont clairement affichés avant le paiement.

Nous ne tolérons pas les pratiques trompeuses et prenons ce type de commentaires très au sérieux. Il y a peut-être eu un malentendu ou une situation particulière que nous aimerions examiner plus en détail.

Nous vous invitons à contacter notre équipe d’assistance par e-mail à l’adresse https://support.madmuscles.com/hc/en-gb/requests/new avec vos informations afin que nous puissions vérifier votre dossier et vous fournir une solution rapide et appropriée. Merci pour votre retour. Nous attendrons votre lettre !

Meilleurs vœux,
MadMuscles Team

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais