After having made a payment,Mad muscles guys unscrupulously tried x Charge my credit card within minutes..I had to block the card for 24 hrs..After 24 hrs again they tried to charge my card 3 times... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
After having made a payment,Mad muscles guys unscrupulously tried x Charge my credit card within minutes..I had to block the card for 24 hrs..After 24 hrs again they tried to charge my card 3 times... Ver mais
A empresa respondeu
Although I was frustrated by Mad muscles practice, having signed up for 3 months at £27 back in April and them taking 107.99 from my account in August for a further 3 months when it mistakenly renewed... Ver mais
A empresa respondeu
Volevamo provare il piano di esercizi e supporto alimentare, ma abbiamo scoperto dopo che è povero di contenuti. Ci siamo, invece, ritrovato con un addebito ricorrente come abbonamento, senza ricevere... Ver mais
A empresa respondeu
Madmuscle hat mir 108,20 Euro in drei PayPal-Zahlungen abgebucht- die Zahlungen erfolgten am 22 und 23 März. Habe alle Programme sofort storniert ohne Erfolg- dann wurde eine Rückerstattung verspro... Ver mais
A empresa respondeu
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Die MadMuscles App wird auf Trustpilot überwiegend negativ bewertet, wobei viele Nutzer von Abo-Fallen, unerwünschten Abbuchungen und schwierigen Rückerstattungen berichten (1-5 Sterne). Kritisiert werden intransparente Kosten, während vereinzelt die Trainingspläne als anfängerfreundlich beschrieben werden. Vorsicht bei Probeabos ist geboten!
Die App lockt mit einem günstigen Preis, welcher sich aber automatisch nach einem Monat auf 47,59€ pro Monat verlängert. Man kann nur über die Website und nicht über die App kündigen. Außerdem wird bei der Einrichtung der App mit vielen zusätzlichen Features gelockt, die extra kosten. Ich finde den Normalpreis überteuert für eine komplett KI programmierte App. Die Übungen sind in Ordnung. Aber ein Dauer-Abo wollte ich nicht abschließen. Habe heute, als ich in PAYPal den monatlichen Abbucher von 47,59 EUR entdeckt habe, die "Verlängerung" des Abos SOFORT gekündigt und ein Mail an den Support von madmuscles (dot) com mit WIDERRUF und sofortiger Kündigung geschrieben.
Ich bin in diese Abo-Falle getappt.

Resposta da Weight loss plan
Direct na de afschrijving van de proefperiode werd ook het bedrag van het abonnement afgeschreven. Bij het verzoek voor terugstorten wordt alleen korting op een nieuw abonnement voorgesteld.

Resposta da Weight loss plan
Predatory billing practices, stay away:
I strongly caution anyone considering MadMuscles before subscribing.
I was charged $99 for an automatic renewal without any prior reminder or notification. When I contacted support to request a refund — explaining that I had a family emergency and had not used the service — they denied my request.
Here is what reveals the most about this company:
— The moment I tried to cancel, they instantly offered me the same subscription for $0.99/month. If the service is genuinely worth $99, why drop the price by 99% immediately?
— When I requested a refund, instead of returning my money, they offered a free year of service. I declined because I need the refund, not a continued subscription I cannot use. A company that can offer a free year but refuses to return $99 is not acting in good faith.
— Their support team confirmed in writing that they deliberately do not send renewal reminders before charging customers. This is not an accident — it is an intentional policy designed to catch people off guard.
I have filed complaints with the BBB and the FTC, and opened a dispute with my payment provider. If you have experienced the same, I encourage you to do the same. This is not how an ethical company operates.

Resposta da Weight loss plan
Crazy company, misleading web site/app which causes accidental purchases you didn't want to make.
Trying to get a refund due to misleading links, a mistake is a nightmare and looks like I will have to go through legal routes to get a refund from these.
Stay away from this Scam app, if you value your sanity stay well away.
UPDATE: 23-04-2026
Got a refund for both purchases from PayPal after opening a claim and explaining the deceptive way the web site works.
Initial payment for the 12 week plan £18.99
£49.95 for the extra Deceptive payment I was charged for something I didn't want.

Resposta da Weight loss plan
I signed for a 11.99 subscription and they where charging me two different payments 1st for 49.95 and 2nd for 18.99 and if you call the # 402-935-7733 the first thing they ask is for your credit card last 4 and guess what they charge you again I was trying to talk to someone to cancel and to see if I can get refund of my money and all I get was a extra charge of $69.99 + another charge of 99.95 and I don't have any ideas how to speak to someone for my refund

Resposta da Weight loss plan
Refund refused after unwanted subscription charge
I CANNOT recommend MadMuscles at all.
My experience with this app was extremely frustrating and, in my opinion, completely unacceptable. I paid because I believed I was making a one-time purchase. Later, money was taken from my account again due to a subscription renewal that I did not knowingly want, expect, or agree to in that way.
I contacted their support and clearly asked for a refund. I repeated several times that I did not want extra access, free months, a personal coach consultation, or any other “bonus”. I wanted one thing only: my money back.
Instead of respecting that, they kept pushing alternative offers. This was not helpful. It felt like a tactic to avoid refunding the payment.
In the end, they confirmed that my subscription was cancelled and that I would not be charged again. But they still refused to refund the money, saying that my case does not fall under their refund policy.
For me, this is absolutely unacceptable. A company that takes money through an unwanted renewal and then refuses to refund it does not deserve trust.
I feel misled, ignored, and financially taken advantage of.
STAY AWAY FROM THIS APP.

Resposta da Weight loss plan
ARNAQUE !!!!! Ils m'ont proposé un service qui après payement encaissé immédiatement sur PAYPAL s'est avéré être un abonnement à un tarif beaucoup plus élevé! Immédiatement j'ai résilié mon inscription, et demandé le remboursement de mon premier versement, chose que je n'arrive pas à obtenir malgré quelques réclamations par Mail

Resposta da Weight loss plan
Not looking good is it? was about to join, slick process and personal plan, but after reading the reviews I'll leave it, instead of Chat GPT responses, why doesnt your company act on it, reviews are kings, all these customers can't be wrong,

Resposta da Weight loss plan
This company is a gang of crooks and scammers. They set up a subscription without your consent, and takes a lot to unsubscribe. They charge the VAT to the payments, but they don't have a legal VAT number, thence unable to issue a legal invoice.
Como decimos en España, no hay bastante pan para tanto chorizo.

Resposta da Weight loss plan
En croyant payer un simple accès à une application sportive, je me suis retrouvé facturé de 35,95 et 49,95€ sans demande de confirmation d'engagement ni possibilité de refuser les offres. Arnaque bien huilée.

Resposta da Weight loss plan
Disgustato dalla esperienza, ti agganciano con offerte alle quali poi si aggiungono senza autorizzazione e in modo furbesco servizi aggiuntivi molto più costosi, proprio come già letto in altre recensioni. Tante parole gentili al servizio clienti e proclama di grandi valori ma alla fine ciò che interessa è tenersi i soldi prelevati usando la fiducia. Disgustosamente ipocriti.

Resposta da Weight loss plan
I don’t not have an app nor an account yet monies have been taken continually from my bank account. Having written to them several times I keep on getting the same stupid response- that my email does not match the one that they have and that they I have to give them my account and card details.
How many times have I explained to this Mad company that my email address has been the same for ages and that I do not have an account either them.
I have no proof. They want a copy of my card but I have already cancelled my card.
My bank said I need to reason with this company and only then will they intervene. I am so stressed and just do not know how to resolve this. At least 4 payments taken in past 4 weeks. This week for over £90. OVER and over I have told this company that I only use an iCloud email address. I do not have record of any order. Yet same old reply below. Scam . I have provided my email address. All bank account statements but they want my card details even though last card was cancelled.
Time for them to send me proof of my order. I have not received a single payment back. Liars
🥲
So today this support team have said that they have not heard from me and hence they will stop communications.
Is it possible in this day & age that a company called Mad Muscles respond to me on Ttrist pilot and pretend that I have not been communicating with their support team, have the gall to give me the email address here.

Resposta da Weight loss plan
I was charged a total of €90 and I had a hard time subscribing! Eventually I was released!!!

Resposta da Weight loss plan
bonjour
j"ai consulter leur site il y a 5 jours pour me faire un avis sur leur programme d'entrainements. J'ai rempli tout leur questionnaire et ensuite ils m'ont proposé un paiment, se qui est en soit normal mais en faite c'est une grosse arnaque pour vous faire rentées vos coordonées bancaire en vous appatant avec un petit montant. Selon eux, soit disant il me fessait une promo et le prix pour juste voir le programme était de 0.21 centimes d'€. Sauf qu'une fois que vous avez rentré vos coordonées bancaire ou utiliser paypal il vous débite d'un énorme montant. d"en mon cas il mon volé 54,94€.
Si je pouvais mettre 0 je l'aurais fait j'invite toute personnes souhaitant procéder a un paiment ou quoi que ce soit de toujours bien ce renseigner sur le site ou l'aplli avant tout paiment, même si sa parait très bien fait en apparance (pour le coup le supercherie est très bien réalisé, tout est fait pour vous mettre en confiance) leur questionnaire est très complet, leur promo est aléchante, mais ils ne vous disent pas que vous prenez un abonnemant renouvelé automatiquement tout les mois.

Resposta da Weight loss plan
I was thinking this app and program was a part of the exercise program for seniors with AARP as it was under their website. I downloaded the $15 four week program and within minutes realized it was not a part of AARP and I am not real techno saavy so I canceled the program and deleted the app within minutes.I contacted MadMuscles right away and got several emails back from “Stella”. Then after review of my request my refund I just received a was a denial. After reading other reviews I will keep my emails in the event they charge me more as they have others apparently. Seems pretty much like a scam. Good companies give refunds when requested within minutes of a mistaken purchase.

Resposta da Weight loss plan
Con artists once again

Resposta da Weight loss plan
Tried to cancel numerous times. The last time they sent me an email their volume was too high and they couldn’t cancel for me. They told me I had to do it.

Resposta da Weight loss plan
Mad muscle will bill your credit card and fight the charge and will tie you up in a loop. Do NOT sign up for anything. Just don't do it.
Why did they flag my post? It's all truth and they know it. It's their business tactics that should be flagged. Do customers right and there won't be so much negativity surrounding your company.

Resposta da Weight loss plan
I’ve stopped comparing myself to others. The app helps me focus on my own journey. My energy and confidence are back, and I feel great every day.

Resposta da Weight loss plan
Site qui arnaque et qui prélève des sommes indues!
Fuyez ces pourris!

Resposta da Weight loss plan
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.