Weight loss plan Avaliações 

538
•
O TrustScore é 1.5 de um total de 5

1,7

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

After having made a payment,Mad muscles guys unscrupulously tried x Charge my credit card within minutes..I had to block the card for 24 hrs..After 24 hrs again they tried to charge my card 3 times... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Although I was frustrated by Mad muscles practice, having signed up for 3 months at £27 back in April and them taking 107.99 from my account in August for a further 3 months when it mistakenly renewed... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Volevamo provare il piano di esercizi e supporto alimentare, ma abbiamo scoperto dopo che è povero di contenuti. Ci siamo, invece, ritrovato con un addebito ricorrente come abbonamento, senza ricevere... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Madmuscle hat mir 108,20 Euro in drei PayPal-Zahlungen abgebucht- die Zahlungen erfolgten am 22 und 23 März. Habe alle Programme sofort storniert ohne Erfolg- dann wurde eine Rückerstattung verspro... Ver mais

A empresa respondeu

Detalhes da empresa


Informações de contato

1,7

Muito Ruim

O TrustScore é 1.5 de um total de 5

538 avaliações

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1 estrela

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Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,7

Todas as avaliações

(538)

377 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Enrolled for a month

Enrolled for a month , never used it, didn't have time , yet they took an extra month out at full price without my knowledge, and wouldn't pay it back . Don't trust them .

25 de fevereiro de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Hello Geoffrey! Thank you for your critical feedback.

We understand how frustrating it can be when you thought you signed up for one month without renewal. Please know that we always show renewal information before completing the purchase, and the renewal date is also available at any time on our website. Once the purchase is confirmed, the renewal terms are also accepted as part of the agreement. Please accept our apologies if this information was not clear enough for you.

Our agents operate within the company's Policies, but are also willing to consider each case individually. Please, if you feel that your case has not received proper attention, write to us again at support@madmuscles.com and our agents will be happy to review it again in as much detail as possible.

Kind regards,
MadMuscles Team

Avaliado com 1 de um total de 5 estrelas

Achtung

Achtung
...gut, daß ich mir Impressum, Richtlinien zum Kauf, usw. und die Bewertungen hier vorher angeschaut habe.
Sehr verlockendes Angebot.
Der Bezahlvorgang hatte mich Anfangs schon irritiert.
Besser Finger davon lassen, sonst wirds teuer.

25 de fevereiro de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Hallo!
Es tut uns leid, dass Sie mit unseren Leistungen nicht zufrieden sind. Wir bieten unseren Nutzern stets Rabatte und attraktive Angebote, damit sie unsere Übungen ausprobieren und sich wohlfühlen können. Wir möchten außerdem betonen, dass wir transparent arbeiten und es niemals unsere Absicht ist, einen Benutzer irrezuführen oder zu betrügen.
Wir würden uns freuen, dies mit Ihnen in einem persönlichen Gespräch zu besprechen und die Angelegenheit zu klären. Bitte kontaktieren Sie uns direkt unter support@madmuscles.com , damit wir eine zufriedenstellende Lösung finden können.

Beste Grüße,
Mad Muscles Team

Avaliado com 1 de um total de 5 estrelas

Ceci est une pure arnaque

Ceci est une pure arnaque. Je viens d’effectuer un achat de 9,99 € pour un mois. En fait il s’agit d’un abonnement masqué.. au-delà de cet abonnement, ils m’ont prélevé en plus 35 € pour un coaching et 49 € pour une autre prestation que je n’ai pas demandé non plus. Après ça va rouler c’est un client par mail il refuse le remboursement, sachant que je n’ai absolument pas validé ces services surtout n’y allez pas.

22 de fevereiro de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Bonjour Eric! Nous sommes désolés que votre impression de l'application soit si négative.

Sachez que nous ne pratiquons aucune méthode trompeuse et que nous veillons à fournir des services légitimes. Nous ne facturons jamais de services ou de biens qui n'ont pas été explicitement commandés et nous nous engageons à résoudre rapidement tout problème de ce type.

Toutes les informations de paiement, y compris le renouvellement automatique, sont clairement affichées à l'avance. De plus, immédiatement après votre achat, vous recevrez une confirmation de commande avec tous les détails de l'abonnement et la date du prochain renouvellement. Nous tenons également à préciser que les produits supplémentaires sont optionnels et que vous pouvez les refuser à tout moment lors du paiement. Veuillez nous excuser si certaines informations n'étaient pas suffisamment claires.

Notre équipe travaille activement sur votre dossier afin de vous garantir la meilleure solution possible et une expérience positive.

Cordialement,
L'équipe MadMuscles

Avaliado com 1 de um total de 5 estrelas

here i am again writing a review about…

here i am again writing a review about madmuscles,after Trustpilot removed my review protecting these scammers,these thieves.
after my review here,madmuscles said they are not scammers,not thieves,today they charged my card again,after they said they canceled my subscriptions,after saying they don`t keep my method of payment stored in their system.how should i call these guys.the nice guys?Trustpilot.you gonna remove this post too?

24 de fevereiro de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Hello Sorin! We're sorry to hear you feel this way about our app.

We want to assure you that our operations follow the highest standards of transparency and honesty, with no connection to scam tactics. The auto-renewal fee is only charged if the subscription is active. To avoid it, you would have needed to cancel at least 24 hours before the renewal date, as outlined in our terms.

Please remember that subscription terms were available both before and after your purchase. You can also review them in your account settings or on our website.

At MadMuscles, we take our terms and policies seriously to create a safe and respectful environment for everyone.

Feel free to reach out to us again at support@madmuscles.com so our team can review your situation, cancel your subscription, delete your payment details, and help you find a suitable solution.

Best wishes,
MadMuscles Team

Avaliado com 1 de um total de 5 estrelas

Almost a SCAM!

Avoid at all costs. Despite being careful as I signed up, I still ended up being charged an extra £49.99 for services I did not want. It took a long time as well as the threat of legal action before I received a refund for the services that I attempted to cancel within minutes of being charged.

26 de janeiro de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Hello Bobby! Thank you for your review.

We understand how frustrating it can be to make an accidental purchase. Rest assured we always give users the option to opt out of additional subscriptions, and these purchases require user confirmation. Please accept our apologies if this was not clear enough in your case.

Honesty is very important to us and our agents operate within Company Policies. We appreciate your feedback and are glad you received a refund. If necessary - we will be in touch.

Kind regards,
MadMuscles Team

Avaliado com 1 de um total de 5 estrelas

Des salopards qui se réfugient derrière…

Des salopards qui se réfugient derrière leurs conditions générales soi-disant claires et affichées (franchement, qui aujourd’hui prend le temps de lire les milliers de lignes des conditions générales de vente ??). Et une fois connecté, tout est fait pour vous faire acheter un autre service (nutrition par exemple). J’ai failli me faire avoir.
Bref, pensant avoir annulé je n’y ai plus pensé… et paf, nouveau prélèvement 3 mois plus tard. Mais 83€ cette fois, soit 4 fois plus cher !!! Ça m’apprendra à être naïf mais ces méthodes de voyou devraient être interdites.

23 de fevereiro de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Salut Charles!

Merci d’avoir pris le temps de partager votre expérience. Nous comprenons parfaitement votre frustration et votre sentiment d’injustice face à la situation que vous décrivez.

Nous tenons à préciser que tous les abonnements et options supplémentaires (tels que les services de restauration) nécessitent une confirmation claire de la part de l’utilisateur, et nous n’avons pas la possibilité d’appliquer le tarif sans cette autorisation. Nous fournissons également toutes les informations d’abonnement et de prix aux utilisateurs à l’avance et ce n’est qu’après accord que le plan est activé. Néanmoins, nous comprenons que la présentation de ces options peut être perçue comme déroutante et que les termes et conditions, bien que disponibles, sont longs et difficiles à lire pour beaucoup de gens.

Votre avis met en évidence un aspect très important : la facilité de compréhension des abonnements et des achats in-app. Nous travaillons activement à améliorer la communication et la présentation des options payantes afin que les utilisateurs puissent prendre des décisions éclairées. Merci beaucoup pour votre franchise. Vos commentaires sont précieux pour nous aider à améliorer l’expérience et à éviter que d’autres utilisateurs se trouvent dans une situation similaire.

Cordialement,
MadMusces Team

Avaliado com 1 de um total de 5 estrelas

Achtung

Achtung! Du buchst ein Programm und wenn du bezahlt hast wirst du zu weiteren Zahlungen geleitet. Außerdem automatische Verlängerung. Es gibt keine Stornierungsmöglichkeiten für bereits gebuchte Zahlungen.

23 de fevereiro de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Hallo Sonja!

Vielen Dank, dass Sie Ihre Bedenken geteilt haben. Es tut uns leid zu hören, dass Ihre Erfahrung mit der App verwirrend und frustrierend war.

Wir möchten klarstellen, dass für alle Zahlungen, einschließlich Abonnements und Add-Ons, eine Benutzerbestätigung erforderlich ist. Die automatische Verlängerung erfolgt unter den zuvor angegebenen Bedingungen und Stornierungen müssen 24 Stunden vor dem nächsten Abrechnungszyklus über die In-App-Einstellungen erfolgen. Wir haben nicht die Möglichkeit, Benutzern ohne deren Genehmigung Gebühren in Rechnung zu stellen.

Wir verstehen, dass der Fluss der Abonnementoptionen überwältigend erscheinen kann, und Ihr Feedback ist sehr hilfreich, um den Prozess klarer zu gestalten. Wenn Sie glauben, dass ein Fehler aufgetreten ist oder Hilfe bei der Kündigung eines Abonnements oder bei der Beantragung einer Rückerstattung benötigen, hilft Ihnen unser E-Mail-Supportteam gerne Schritt für Schritt weiter. Wir freuen uns über Ihr Feedback und hoffen, zur Klärung und Lösung des Problems beitragen zu können!

Beste Wünsche,
MadMuscles Team

Avaliado com 1 de um total de 5 estrelas

Misleiding

Ik ging voor een proefabonnement, maar zat meteen aan extra betalingen vast. Dit was nergens duidelijk gemaakt. Ondanks dat ik meteen opgezegd heb, incasseren ze geld via PayPal van mijn rekening af. Ondanks dat ik een aantal keren heb gemaild dat ik alles wil beëindigen.
Dus SCAM!

21 de fevereiro de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Hallo Susan!
Bedankt voor je feedback en het spijt ons te horen dat je je zorgen maakt. Wij maken ons niet schuldig aan frauduleuze praktijken. We willen ook benadrukken dat we transparant te werk gaan en dat het nooit onze bedoeling is om gebruikers te misleiden of te bedriegen.
U kunt zich afmelden via onze website door uw e-mailadres in te voeren. U ziet dan al uw actieve abonnementen en kunt deze beheren. U kunt ook contact opnemen met ons supportteam via support@madmuscles.com

Hartelijke groeten,
Het Mad Muscles-team

Avaliado com 1 de um total de 5 estrelas

Deceptive subscription model

I signed on for a 4 week subscription but they immediately added two other costly subscriptions without authorisation. I cancelled after spending quite some time trying to navigate their poorly designed app. Definitely out to trick you.

22 de fevereiro de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Hi Craig!
We truly appreciate you bringing this to our attention. However, please be advised that no additional services can be added without choosing them. We also want to emphasize that we operate transparently, and it is never our intention to mislead or cheat any user.
We would appreciate the opportunity to discuss this further and make things right. Please contact us directly at support@madmuscles.com so we can find a satisfactory resolution.

Best wishes,
Mad Muscles Team

Avaliado com 1 de um total de 5 estrelas

Very shady

After I signed up for this program I found out I needed a knee replacement then several weeks later I had an accident and broke 3 ribs. I needed to cancel everything on this program. I read on the website a,$4.99 charge for every time you needed to consult with you coach. I also noticed on my bank statement that it was described as Spa & Massage NOT Fitness & Nutrion. Pretty scary there. I also got $200 of fraudulent charges on my card and the bank told me to be careful about these websites. I don't have proof it was them but I was very suspicious because I'd heard that from people about this. The web site in my opinion is not user friendly either. Navigating that site gave me frustration headaches. Nothing was easy to find on the site and had to ask my coach alot of questions. I hated that. I barely finished 2 bottles of Lipovive and 1 tub of collagen and refund guarantee is only for 30 days. So I'll be out nearly seven hundred dollars for the products. Very Shady!
I can't recommend this program.

8 de fevereiro de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Hi Cheryl! We’re truly sorry to hear about your knee surgery and accident. That must have been an incredibly difficult time, and we completely understand why you needed to cancel.

Please be assured that our service never withdraws funds without the user's confirmation. All paid features, subscription details, and renewal dates are clearly displayed during setup, and payments are processed only after approval.

Since the billing description seems unusual, we invite you to contact our customer support at support@madmuscles.com to verify the charge.

Best regards,
MadMuscles Team

Avaliado com 1 de um total de 5 estrelas

Cette application doit disparaître cela…

Cette application doit disparaître cela est une pure arnaque, après un premier abonnement de 9,99 je me retrouve avec des prélèvements de 49 euro récurent même après avoir résilié l abonnement
Pure arnaque a partager sur tous les réseaux sociaux pour tous ce qui ont eu le même problème que moi cette application doit disparaître des plateformes

20 de fevereiro de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Bonjour Doukanthi! Merci d’avoir partagé votre avis avec nous.

Il est nécessaire de souligner que nous ne recourons à aucune pratique trompeuse et que nous accordons une grande attention à la fourniture de services qui sont non seulement légaux, mais aussi conformes aux normes éthiques les plus élevées. Nous n’avons jamais l’intention de facturer des services ou des produits qui n’ont pas été explicitement commandés, et nous restons pleinement engagés à résoudre rapidement toute question de ce type.

Nous comprenons que cela puisse arriver lorsque vous souhaitiez simplement essayer l’abonnement initial du programme, mais que vous vous êtes également inscrit(e) à un produit que vous ne prévoyiez pas d’acheter. Nos services sont basés sur un abonnement, et toute option supplémentaire, telle que le coaching ou les plans alimentaires, n’est ajoutée que si elle est sélectionnée par l’utilisateur. Si le processus d’abonnement vous a semblé insuffisamment clair, nous vous présentons nos sincères excuses. Veuillez nous écrire à support@madmuscles.com afin que nous puissions examiner votre cas et vous aider.

Cordialement,
L'équipe MadMuscles

Avaliado com 5 de um total de 5 estrelas

Motivation on autopilot

I open the app without thinking now. It became part of my routine like brushing my teeth, automatic and satisfying.

13 de fevereiro de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Hey! Thanks for your valuable feedback! We’re so pleased to hear that our clear guidance is meeting your needs effectively.

Regards,
MadMuscles Team

Avaliado com 1 de um total de 5 estrelas

Although the app and workouts were OK…

Although the app and workouts were OK my problem came with the subscription, initial payment was £9.99 which was OK, I didn't want the personal coaches and continued subscription which is a shocking £39.99 a month, but they took payment and I was not permitted a refund. So beware

19 de fevereiro de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Hello, Nicola! We completely understand your frustration — unexpected subscription charges can be very stressful, especially when you didn't intend to continue beyond the initial £9.99.

To clarify, the initial £9.99 is for the trial or basic plan, and the £39.99 charge is tied to the personal coach subscription, which requires active selection during signup. If the trial or initial plan isn't canceled before it ends, it automatically converts into the paid subscription. That said, we understand that this can feel confusing, and we sincerely apologize if it wasn't clear at the time.

Please reach out to our support team at support@madmuscles.com with your details and we will do our best to help you resolve any of your issues and make everything right.

Kind regards,
Mad Muscles Team.

Avaliado com 1 de um total de 5 estrelas

AVOID AVOID AVOID NO STARS

It is no stars but this wasn’t an option. Underhand subscription sign up practise on website leading to shock large unexpected charges. I genuinely don’t know where the sign up was-I believed I was paying a one-off fee for printable exercises. I didn’t want a personal trainer and ended up with a £49.95 subscription for ‘Olivia’ I can see that the company have not changed their practise despite all this feedback. I would avoid at all costs as it is clear many many people are being tricked into subscription sign up and don’t know how.

19 de fevereiro de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Hello Sarah! Thank you for taking the time to share your review with us.

We’re sorry that you found the sign up practice underhanded. We’d like to explain how our additional subscriptions are transparent. As our services are subscription-based, any additional options such as coaching or meal plans are only added if you opt in. We also provide the option to decline them. If you find the subscription process confusing, we sincerely apologize. Your feedback is very important to us.

We never want anyone to feel cheated or dissatisfied with their purchase. Please contact our support team at support@madmuscles.com with your details and we will do our best to help you resolve the issue and make things right.

Kind regards,
MadMuscles Team

Avaliado com 5 de um total de 5 estrelas

Good one ☝️

Good one ☝️
Fits perfectly

18 de fevereiro de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Hi! Thanks for your thoughtful feedback! We’re pleased to hear that our guidance and ease of use are aligning with your expectations.

Sincerely,
MadMuscles Team ❤️

Avaliado com 5 de um total de 5 estrelas

I didn’t just lose weight

I didn’t just lose weight, I gained peace. My anxiety dropped, my confidence grew, and my life feels lighter.

4 de fevereiro de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Hi Kelly! Thank you for the review! We are happy that you like our app! Happy to know it’s a perfect match for your lifestyle!

Avaliado com 1 de um total de 5 estrelas

These people are crooks

These people are crooks. They are not trying to sell you anything to improve your fitness, it is just a scam to take your money from you.

I was duped into an initial plan for £18.99 for three months. As you on board they automatically take more from you for meal plans or personal trainers that you don’t want. Just by clicking to move forward the app adds these items and ongoing subscriptions for them and automatically debits your account.

How they can get away with this I don’t know. These extras should clearly be labeled as such on their site and you should have to click to make an additional purchase rather than them be linked to your original purchase decision on Apple Pay. They’ve ended up taking £50 from me off the back of an original purchase decision of £18.99.

Then of course you’re signed up to rolling subscriptions for all of these individual products you’ve mistakenly bought from a single purchase decision.

It’s all a breach of uk consumer rights, they need to be shut down. I don’t want to use their product I originally bought due to their dishonest practice of add ons, but like many people here I am struggling to get them to refund me which also should be an automatic thing given that it’s less than 24 hours since I made the purchase. There should be a cooling off period but there isn’t.

Stay well away from them.

18 de fevereiro de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Hello Andrew!

We sincerely regret the disappointment caused by your adaptation experience. We are committed to a clear procurement process, and we never intend to mislead our users.

We would like to clarify that all additional offers, such as meal plans or personal coaching, are optional. All information about purchases and renewals is provided to users in advance and authorized by the user, and we never charge without consent. However, we take your feedback on the clarity of these "apps" and the integration of Apple Pay very seriously. We are constantly working to improve our interface so that every choice is clear and understandable.

Regarding your mention of the 24-hour window and consumer rights: we comply with all applicable regulations. While access to digital content can sometimes complicate standard periods, we want to ensure a fair resolution in your particular case, especially given your operational contact.

Please contact our support team at [https://support.madmuscles.com/hc/en-gb/requests/new] with the Trustpilot theme so we can help you as soon as possible, in accordance with our company policy. Thank you for your feedback, and we will wait for the letter!

Best regards,
MadMuscles Team

Avaliado com 1 de um total de 5 estrelas

CROOKS!

After agreeing to a trial program for $9.95, my credit card was charged an additional $69.99 and $29.95 and notified that there was an auto renewal. They do not refund the money and state that their policy does not allow for that just because you did not expect extra charges and auto renewal. I filed a complaint with my local district attorney which is going to investigate them.
TOTAL FRAUDS AND SCAM ARTISTS!!

17 de fevereiro de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Hi Joey!

We are concerned to hear about your experience and take your feedback very seriously. We would like to clarify that we work with complete transparency; all information regarding trial periods, additional features (such as personalized plans), and subsequent automatic extensions is displayed on the checkout page until any transaction is confirmed. Fees are charged only when certain options are selected or when the trial is fully subscribed, in accordance with the agreed terms. However, we understand that these situations can be disappointing.

As for our refund policy, it is designed to be consistent for all users, but we never want our customers to feel misled. We'd love the opportunity to personally review your account details and the specific transactions you've mentioned to ensure everything has been handled correctly in line with your preferences.

Please contact our support team again and indicate that you are contacting Trustpilot so that we can review your situation anew and help. We strive to solve everything professionally and fairly. Thank you for your feedback!

Sincerely,
MadMuscles Team

Avaliado com 1 de um total de 5 estrelas

SCAM !

SCAM !
I had a notion to try the Tai Chi system and decided to sign up for a 4 week program at a cost of £9.99. Not bad value, I thought.
That’s the clever bit, because once you’re in the sign up process they deceive you into signing up for more than you want.
I was tricked into pressing what I thought was a button to get to the next page of a long process, and in doing so I had unwittingly signed up for a Diet plan at a cost of £29.99. 3 times the cost of my considered purchase.
Immediately, my bank advised me of the charge (on my bank APP) so I realised what had happened and did not press any further buttons. If I had, I would have accepted a personal trainer as well and the charges would have been even greater.
Furthermore, these charges automatically renew the following month.
I immediately advised the company that I hade made a mistake and I did not want any Meal Plan and I asked for that part of the subscription to be repaid. I have contacted them 5 times since and get the same reply each time, that because I had knowingly “asked” to get a Meal Plan I do not qualify for a refund.

This whole process is designed to con people out of money. It is not about helping anyone with their fitness.

13 de fevereiro de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Hello Alastair Buchanan,

We are truly sorry to hear about your experience and understand why the additional charge for the Meal Plan has caused such frustration, especially when it felt like an unintentional part of the sign-up process. We want to clarify that all prices, subscription terms, and additional offers are displayed clearly at checkout and require user confirmation before any transaction is completed.

We understand that navigating several steps during registration can sometimes lead to accidental selections, and we regret that this resulted in a charge you didn't expect. It is disappointing to hear that our previous communication regarding your refund request felt unhelpful. Our support team is here to find fair solutions and ensure our users feel supported, not misled. Regarding the refusal of your refund, we would like to review your case again.

We recommend that you contact us again directly at support@madmuscles.com. Please include "Trustpilot Review" in the email subject line so we can prioritize your case, re-evaluate your account, and discuss the Meal Plan charge. Your feedback is vital as we work on improving the clarity of our checkout process and the overall experience for our community.

Sincerely,
The Mad Muscles Team

Avaliado com 1 de um total de 5 estrelas

Scam site

Scam site
Be very careful if you decide to order
The money back guarantee etc are all lies

17 de fevereiro de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Hello, Robert,

We are sorry to hear about your experience and understand how frustrating it can be to have doubts about our policies and guarantees. We want to clarify that our money-back guarantee is a genuine policy designed to support users who follow their plan, and that all subscription terms are clearly displayed before any transaction.

We understand that transparency is crucial when it comes to financial commitments, and we sincerely regret that you feel misled. Our goal is to provide a reliable service that helps our community reach its goals, and we never intend for our policies to be perceived as dishonest. Our support team is here to review any concerns regarding refunds or account terms to ensure they are handled fairly.

We recommend that you contact us directly at support@madmuscles.com. Please include "Trustpilot Review" in the email subject line so we can more easily identify your request, review your specific situation, and address your concerns regarding the guarantee. Your feedback is vital as we work on improving the clarity and trust of our platform for everyone.

Sincerely,
The Mad Muscles Team

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais