After having made a payment,Mad muscles guys unscrupulously tried x Charge my credit card within minutes..I had to block the card for 24 hrs..After 24 hrs again they tried to charge my card 3 times... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
After having made a payment,Mad muscles guys unscrupulously tried x Charge my credit card within minutes..I had to block the card for 24 hrs..After 24 hrs again they tried to charge my card 3 times... Ver mais
A empresa respondeu
Although I was frustrated by Mad muscles practice, having signed up for 3 months at £27 back in April and them taking 107.99 from my account in August for a further 3 months when it mistakenly renewed... Ver mais
A empresa respondeu
Volevamo provare il piano di esercizi e supporto alimentare, ma abbiamo scoperto dopo che è povero di contenuti. Ci siamo, invece, ritrovato con un addebito ricorrente come abbonamento, senza ricevere... Ver mais
A empresa respondeu
Madmuscle hat mir 108,20 Euro in drei PayPal-Zahlungen abgebucht- die Zahlungen erfolgten am 22 und 23 März. Habe alle Programme sofort storniert ohne Erfolg- dann wurde eine Rückerstattung verspro... Ver mais
A empresa respondeu
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Attention Arnaque. J’ai fait un premier achat d’un montant modeste via PayPal mais au moment de sortir, impossible d’annuler la page et déclenchement d’une 2eme facturation automatique de 49’95€. C’est de la vente forcée et MadMuscles ne veut pas me rembourser. Malhonnête organisée

Resposta da Weight loss plan
Be very careful here the website tricks you into ordering upsells with a single click and not clearly stating the cost Absolute scam you sign up they send you a Qr code that doesn’t work so I try to download the app from App Store but it won’t work on my phone so I request a full refund their answer is to offer me an complimentary extended subscription ( for a service I can’t access!) and a partial refund ! Not acceptable so argue the case but still get offered up to 12 months complimentary subscription! Every time I respond I get a very similar response form a different person (or AI chatbot) every time they always state that they want to resolve the issue but they’ve already had your money and if you don’t cancel the plan from what I understand from other reviewers is the initial trail price increases but you also have to cancel future payments as well .
Clearly from my experience this plan is not fit for any purpose other than ripping people off avoid like the plague.
Oh yes they do offer a money back guarantee but you have to follow the plan for two weeks and show proof that you have done so, great when you can’t access the plan in the first place!

Resposta da Weight loss plan
My experience with MadMuscles has been extremely disappointing and feels very close to a scam. Their purchasing process is completely non‑transparent, and the website tricks you into ordering additional programs with a single click, without showing any proper order summary or giving you a clear chance to cancel. This is an unacceptable and misleading business practice.
Their customer service is anything but helpful. Instead of resolving the issue or acknowledging the problem, they only try to sell you more useless “services,” even after you clearly refuse and request a full refund. They don’t offer real support, they don’t listen, and they certainly don’t take responsibility for their shady process.
Overall, very poor business ethics and an even worse attitude toward customers.
Never again. I do not recommend MadMuscles to anyone.

Resposta da Weight loss plan
Nach Kündigung erhalte ich ein Rabatt von 50-95 %!!
Das ist nicht seriös. Hebe ein 12 Wochenplan gebucht und per Paypal bezahlt. Im nächsten Schritt habe ich ein Angebot wegen Essenplan erhalten und beim weitermachen, habe ich ohne Rückfrage diese Option gekauft. Ich denke, dass ich nicht blöd bin, aber sehr geschickt gemacht für 49,99 € !!Nach Kündigung habe ich ein Rabatt von 95 % erhalten. Wie auf einem Bazar! Finger weg...
Ps: Den Kontakt zum Support Team hatte ich direkt nach dem ich eine Rechnung erhalten habe. Meine diplomatischen Bemühungen waren leider erfolglos.

Resposta da Weight loss plan
I've fallen into the same trap again. Never buy anything advertised on Facebook!! I ordered a workout program for $4.95 and got an automatic charge of $49.95. Bandits.

Resposta da Weight loss plan
Le charlatanisme avéré.
Récemment, j'ai été victime d'une telle pratique trompeuse. Cette application m’a proposé un abonnement à 9,99 € pour les nouveaux clients, ce qui semblait tout à fait normal.
Cependant, j'ai découvert avec consternation un prélèvement automatique supplémentaire de 49,95 €, sans justification valable.
Je qualifie cette méthode de vente forcée et inacceptable. Il est essentiel que de telles pratiques soient interceptées, réglementées et sévèrement punies afin de protéger les consommateurs contre les abus.

Resposta da Weight loss plan
exercises were repetetive, and the app was limited without expensive monthly fees

Resposta da Weight loss plan
Absolute scam, signed up to trail trail offer Athen they billed be almost $150, for A MONTH OF A SHITTY APP.
Canceled it joke but these guys re not on the level and are super sneaky about their charges.
AVOID, AVOID, AVOID!!!
Update: I emailed as suggested. The reply is below. As you can see they were so incompetent they did not even remove the replacement text from their boilerplate reply:
Hello David,
Thank you for reaching out. I understand your concern about being charged multiple times. After reviewing your account, it appears that there might be overlapping subscriptions or additional features purchased along with your main subscription.
To clarify the charges:
- In January, you were charged twice due to [specific reason if available].
- In February, another charge was processed as part of [explanation based on user's subscription details].
If this doesn't resolve your issue or if you have further questions, please feel free to reply to this email.
Regards,
Stella,
MadMuscles Team

Resposta da Weight loss plan
Unfortunately, my experience with Mad Muscles was very poor. The app makes it easy to sign up but extremely difficult to cancel or get a refund. I felt pressured to continue with a programme that was not suitable for me just to recover my money. This approach feels misleading. I regret subscribing and would not use this service again.
P.S. I tried to get a refund, but I was told that I need to use the app for two weeks, complete workouts, and show proof. Only after that I may be allowed to receive a refund. I did not find what I was looking for, I do not like the service, and I want my money back.
The advertisement stated a 30-day money-back guarantee.
Not only that, but they also offered me a trainer. I was looking for an option to remove or cancel it, but I could not find one. When I pressed what appeared to be an option to remove it, I was charged immediately. There was no payment or confirmation step — I was charged straight away.
I informed Mad Muscles that this charge was made by mistake, but there has been no result. They are refusing to give my money back.

Resposta da Weight loss plan
Lol. So the flow is: cheap trial → you forget → auto renew → surprise charge
You think you buy:
→ $15 workout plan (one-time)
What the app does:
→ silently add a $49.95 subscription
→ charge it automatically
→ refuse refunds
Either build your own program or use free tools.

Resposta da Weight loss plan
I sooo wish I had read these reviews before signing up on the £11.99 offer. I had no intention of a further subscription, but then got hit for £47.99 without warning/prompts/reminder. Nothing short of subscription trickery. I have tried to get the money refunded and was refused. Read the subscription text very carefully before accessing. Personally I wouldn't touch this Company with a bargepole.

Resposta da Weight loss plan
I was happy to pay for the $15 workout plan but all of sudden they charged me for the meal plan of $49.95 I didnt want or requested. I immediately cancelled everything and requested for refund the only refunded the $15 for the workout and refused to give me back the money for the unwanted meal plan. What am I supposed to do with the meal plan without the workout? This is scamming people! I need my refund please!

Resposta da Weight loss plan
Cancelling this service is terrible. They say you have 30 days to still access the app, but you DONT. They take money upfront and then delete access. So you get nothing. Theft is what this is. When you contact them to resolve you get nowhere...21 emails I have sent and STILL got no refund or access given despite the offer of extended access when you try to cancel

Resposta da Weight loss plan
I purchased an initial workout plan for £4.99 and specifically avoided pressing the “Sign up” button that kept popping up on my screen all the time!
Just 7 days later, an unauthorised payment of £39.99 was taken from my PayPal account! They are nothing more than scammers! How can they be stopped!

Resposta da Weight loss plan
Absolutamente MALA
No enseñan nada, todo mentira
Pagos altísimos y sin que te des cuenta
No la recomiendo para nada

Resposta da Weight loss plan
**Beware** they tried to scam me for extra funds after i agreed a £4.99 week trial. They refused a refund after numerous attempts. Thankfully my bank blocked the extra payments.

Resposta da Weight loss plan
MDR... 70% d'avis négatifs et toujours le même blabla en réponse aux avis clients... et pourtant il y a encore des gens qui se font plumer :)))
Arrêtez de croire à la magie, aux miracles et aux annonces bidons de ce genre de programme ; le cliché du mec asiatique qui fait du Taï Chi sans cesse torse-nu qui prétend avoir 55 ans alors qu'il a 35 ans, ça devrait vous alerter nom d'un chien!
Sans compter les 80% de réduction pour vous allécher ; jamais une activité commerciale sérieuse et honnête ne pourrait vous accorder 80% de réduction, arrêtez d'être des moutons !!!

Resposta da Weight loss plan
This company is a scam!! They are thieves. They advertise as a free workout, then charge you a small fee to get a 4 week workout all while locking you into subs options and charging you immediately all kinds of high cost fees you had no clue you agreed to right after they get your payment info for the 9.99 4 week training schedule printout! They should be shut down. Such a disgusting business model taking advantage of vulnerable people in a horrible economy just trying to feel better in their bodies! So disgusting.

Resposta da Weight loss plan
Not impressed with the app or the company as a whole, nothing but scammers.
I would stay away from this company, they offer a deal for you to get discounted plans, but they don't tell you that it has a hidden subscription attached to it, trying to get a refund form them is a nightmare, they have a so called guaranteed refund policy, but all they will do is offer you discount and claim that you do not meet the refund requirements, I would not trust these people to look after a goldfish let alone any financial information, I'd stay well clear, and if you do make a payment to them, please use a way that has protections so you can get your money back, as this company will do everything they can to claim you don't meet their refund requirements.

Resposta da Weight loss plan
Aggressive marketing combined with a sketchy sign up process ended with my credit card being charged much more than advertised. Would not recommend!

Resposta da Weight loss plan
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