Weight loss plan Avaliações 

538
•
O TrustScore é 1.5 de um total de 5

1,7

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

After having made a payment,Mad muscles guys unscrupulously tried x Charge my credit card within minutes..I had to block the card for 24 hrs..After 24 hrs again they tried to charge my card 3 times... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Although I was frustrated by Mad muscles practice, having signed up for 3 months at £27 back in April and them taking 107.99 from my account in August for a further 3 months when it mistakenly renewed... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Volevamo provare il piano di esercizi e supporto alimentare, ma abbiamo scoperto dopo che è povero di contenuti. Ci siamo, invece, ritrovato con un addebito ricorrente come abbonamento, senza ricevere... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Madmuscle hat mir 108,20 Euro in drei PayPal-Zahlungen abgebucht- die Zahlungen erfolgten am 22 und 23 März. Habe alle Programme sofort storniert ohne Erfolg- dann wurde eine Rückerstattung verspro... Ver mais

A empresa respondeu

Detalhes da empresa


Informações de contato

1,7

Muito Ruim

O TrustScore é 1.5 de um total de 5

538 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,7

Todas as avaliações

(538)

377 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Attention Arnaque

Attention Arnaque. J’ai fait un premier achat d’un montant modeste via PayPal mais au moment de sortir, impossible d’annuler la page et déclenchement d’une 2eme facturation automatique de 49’95€. C’est de la vente forcée et MadMuscles ne veut pas me rembourser. Malhonnête organisée

3 de fevereiro de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Bonjour Denis ! Nous sommes désolés d'apprendre que votre expérience n'a pas répondu à vos attentes.

Nous tenons à vous rassurer : notre application est totalement honnête et n'a jamais été impliquée dans des escroqueries ou des pratiques trompeuses. Toutes les fonctionnalités payantes, les détails d'abonnement et les dates de renouvellement sont clairement affichés lors de la configuration, et le paiement n'est effectué qu'après l'approbation de l'utilisateur.

Chez MadMuscles, nous prenons nos conditions générales et nos politiques très au sérieux afin d'assurer un environnement sûr et respectueux pour tous.

N'hésitez pas à nous contacter à nouveau à l'adresse support@madmuscles.com afin que notre équipe puisse examiner votre situation et vous aider à trouver une solution adaptée.

Cordialement,
L'équipe MadMuscles

Avaliado com 1 de um total de 5 estrelas

Absolute scam with shocking customer support

Be very careful here the website tricks you into ordering upsells with a single click and not clearly stating the cost Absolute scam you sign up they send you a Qr code that doesn’t work so I try to download the app from App Store but it won’t work on my phone so I request a full refund their answer is to offer me an complimentary extended subscription ( for a service I can’t access!) and a partial refund ! Not acceptable so argue the case but still get offered up to 12 months complimentary subscription! Every time I respond I get a very similar response form a different person (or AI chatbot) every time they always state that they want to resolve the issue but they’ve already had your money and if you don’t cancel the plan from what I understand from other reviewers is the initial trail price increases but you also have to cancel future payments as well .
Clearly from my experience this plan is not fit for any purpose other than ripping people off avoid like the plague.
Oh yes they do offer a money back guarantee but you have to follow the plan for two weeks and show proof that you have done so, great when you can’t access the plan in the first place!

31 de janeiro de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Hello Gordon! We're truly sorry to hear that your experience didn't meet your expectations, and we regret that you haven't been able to access the app.

Please know that our app is completely honest, and we never participate in scams or misleading practices. All subscription details are clearly shown before you purchase, and we are always transparent about any charges.

We encourage you to reach out to us again at support@madmuscles.com so our friendly team can review your situation and help you get access to your plan and resolve any issues you might be facing.

We're here to support you!

Best wishes,
The MadMuscles Team

Avaliado com 1 de um total de 5 estrelas

Avoid at All Costs

My experience with MadMuscles has been extremely disappointing and feels very close to a scam. Their purchasing process is completely non‑transparent, and the website tricks you into ordering additional programs with a single click, without showing any proper order summary or giving you a clear chance to cancel. This is an unacceptable and misleading business practice.
Their customer service is anything but helpful. Instead of resolving the issue or acknowledging the problem, they only try to sell you more useless “services,” even after you clearly refuse and request a full refund. They don’t offer real support, they don’t listen, and they certainly don’t take responsibility for their shady process.
Overall, very poor business ethics and an even worse attitude toward customers.
Never again. I do not recommend MadMuscles to anyone.

4 de fevereiro de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Hi Bata!

We are very sorry to hear about your experience and understand your frustration. Please be informed that we have not seen any improvement in fraudulent activities. We do not hide any information; everything is presented on our website as well. All subscriptions and purchases are managed through the platform where they are made, and all details are provided to users in advance.

We regret that your attempts to resolve the issue through our support team have not been satisfactory. Our team is committed to carefully reviewing each case, clarifying any fees, and helping users cancel or refund where possible under our company's policy rules. We appreciate feedback like yours as it helps us improve the clarity of our purchase process and provide user support. Thank you for sharing your experience — it is important for us to solve these problems and improve the service.

Best wishes,
MadMuscles Team

Avaliado com 1 de um total de 5 estrelas

Nach Kündigung erhalte ich ein Rabatt…

Nach Kündigung erhalte ich ein Rabatt von 50-95 %!!
Das ist nicht seriös. Hebe ein 12 Wochenplan gebucht und per Paypal bezahlt. Im nächsten Schritt habe ich ein Angebot wegen Essenplan erhalten und beim weitermachen, habe ich ohne Rückfrage diese Option gekauft. Ich denke, dass ich nicht blöd bin, aber sehr geschickt gemacht für 49,99 € !!Nach Kündigung habe ich ein Rabatt von 95 % erhalten. Wie auf einem Bazar! Finger weg...
Ps: Den Kontakt zum Support Team hatte ich direkt nach dem ich eine Rechnung erhalten habe. Meine diplomatischen Bemühungen waren leider erfolglos.

5 de fevereiro de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Hallo Zafer! Ihr Feedback ist uns sehr wertvoll, und wir danken Ihnen, dass Sie es geteilt haben.

Wir verstehen, wie wichtig es ist, den Nutzern vollständige Informationen über die gekauften Abonnements zu geben, und bemühen uns, dies so transparent wie möglich zu kommunizieren. Alle zusätzlichen Pakete, die während des Bestellvorgangs angezeigt werden, sind optional und dürfen nicht ohne klare und aktive Bestätigung durch den Nutzer hinzugefügt werden. Sie können ihre Auswahl auch überspringen, wenn Sie diese nicht benötigen, und nur den Hauptplan erhalten. Wenn Sie den Prozess als verwirrend empfunden haben, verstehen wir Ihr Ärgernis vollkommen und entschuldigen uns — so etwas sollte nicht passieren.

Ehrlichkeit ist uns sehr wichtig, und wir möchten niemals, dass sich jemand betrogen oder mit seinem Kauf unzufrieden fühlt. Bitte wenden Sie sich an unser Support-Team unter support@madmuscles.com, geben Sie Ihre Daten an, und wir werden alles tun, um Ihnen zu helfen, das Problem zu lösen und alles zu korrigieren.

Mit freundlichen Grüßen,
Ihr MadMuscles-Team

Avaliado com 1 de um total de 5 estrelas

I've fallen into the same trap again

I've fallen into the same trap again. Never buy anything advertised on Facebook!! I ordered a workout program for $4.95 and got an automatic charge of $49.95. Bandits.

4 de fevereiro de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Hello Rajko! Thank you for your honest feedback regarding your subscription.

Please know that we do not use fraudulent tactics and we strive to provide our customers with legal and ethical services. We understand how it feels when you just wanted to try a trial version of the program, but also signed up for a product that you did not plan to purchase. Our services are subscription-based, and any additional options such as coaching or meal plans are only added if you choose to. You can also skip selecting these products in the order window. If you found the subscription process unclear, we sincerely apologize. Your feedback is very important to us and helps us improve our process.

Please contact our support team at support@madmuscles.com with your details and we will do our best to help you resolve the issue and make things right.

Kind regards,
MadMuscles Team

Avaliado com 1 de um total de 5 estrelas

Madmuscles App

Le charlatanisme avéré.
Récemment, j'ai été victime d'une telle pratique trompeuse. Cette application m’a proposé un abonnement à 9,99 € pour les nouveaux clients, ce qui semblait tout à fait normal.
Cependant, j'ai découvert avec consternation un prélèvement automatique supplémentaire de 49,95 €, sans justification valable.
Je qualifie cette méthode de vente forcée et inacceptable. Il est essentiel que de telles pratiques soient interceptées, réglementées et sévèrement punies afin de protéger les consommateurs contre les abus.

5 de fevereiro de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Bonjour Nicolas !
Merci pour votre retour et nous sommes désolés d'apprendre votre mécontentement. Nous ne pratiquons aucune activité frauduleuse. Tous les prix et les détails des abonnements sont clairement indiqués sur notre site web et lors du processus d'achat. Nous ne pouvons pas débiter la carte de votre client pour des services auxquels il n'a pas souscrit.
Nous serions ravis d'en discuter plus en détail afin de trouver une solution. Veuillez nous contacter directement à l'adresse support@madmuscles.com pour que nous puissions résoudre ce problème.

Cordialement,
L'équipe Mad Muscles

Avaliado com 2 de um total de 5 estrelas

exercises were repetetive

exercises were repetetive, and the app was limited without expensive monthly fees

5 de fevereiro de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Hi Michael!
Thank you for your feedback. We're sorry you didn't like the exercises in the app. you can find more exercises in the Explore tab.
If there are still any issues, please reach out to our support team at support@madmuscles.com and they will do their best to help you.

Avaliado com 1 de um total de 5 estrelas

Absolute scam

Absolute scam, signed up to trail trail offer Athen they billed be almost $150, for A MONTH OF A SHITTY APP.

Canceled it joke but these guys re not on the level and are super sneaky about their charges.

AVOID, AVOID, AVOID!!!

Update: I emailed as suggested. The reply is below. As you can see they were so incompetent they did not even remove the replacement text from their boilerplate reply:

Hello David,

Thank you for reaching out. I understand your concern about being charged multiple times. After reviewing your account, it appears that there might be overlapping subscriptions or additional features purchased along with your main subscription.

To clarify the charges:
- In January, you were charged twice due to [specific reason if available].
- In February, another charge was processed as part of [explanation based on user's subscription details].

If this doesn't resolve your issue or if you have further questions, please feel free to reply to this email.

Regards,
Stella,
MadMuscles Team

2 de fevereiro de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Hello David! We're sorry to hear that your experience did not meet your expectations.

We want to reassure you that our app is completely honest and never involved in any scams or misleading practices. All subscription details are clearly shown before purchase, and we are always transparent about any charges.

At MadMuscles, we take our terms and policies seriously to ensure a safe and respectful environment for everyone.

Please contact us again at support@madmuscles.com so our team can review your situation and help find a suitable solution.

Best regards,
MadMuscles Team

Avaliado com 1 de um total de 5 estrelas

Misleading

Unfortunately, my experience with Mad Muscles was very poor. The app makes it easy to sign up but extremely difficult to cancel or get a refund. I felt pressured to continue with a programme that was not suitable for me just to recover my money. This approach feels misleading. I regret subscribing and would not use this service again.

P.S. I tried to get a refund, but I was told that I need to use the app for two weeks, complete workouts, and show proof. Only after that I may be allowed to receive a refund. I did not find what I was looking for, I do not like the service, and I want my money back.
The advertisement stated a 30-day money-back guarantee.
Not only that, but they also offered me a trainer. I was looking for an option to remove or cancel it, but I could not find one. When I pressed what appeared to be an option to remove it, I was charged immediately. There was no payment or confirmation step — I was charged straight away.
I informed Mad Muscles that this charge was made by mistake, but there has been no result. They are refusing to give my money back.

31 de janeiro de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Hello Boris! We're sorry to hear that your experience did not meet your expectations and you had difficulties cancelling the subscription.

We want to reassure you that our app is completely honest and never involves any misleading practices. All plan details are clearly shown before purchase, and your subscription can be easily managed or canceled at any time through our website or by contacting our support team directly.

At MadMuscles, we take our terms and policies seriously to ensure a safe and respectful environment for everyone.

Please contact us again at support@madmuscles.com so our team can review your situation and help find a suitable solution.

Best regards,
MadMuscles Team

Avaliado com 1 de um total de 5 estrelas

Just assume: “subscription trap” and skip.

Lol. So the flow is: cheap trial → you forget → auto renew → surprise charge

You think you buy:
→ $15 workout plan (one-time)

What the app does:
→ silently add a $49.95 subscription
→ charge it automatically
→ refuse refunds

Either build your own program or use free tools.

4 de fevereiro de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Hello! We're sorry to hear that your experience did not meet your expectations.

We want to reassure you that our app is completely honest and never involved in any misleading practices. All subscription details are clearly shown before purchase, and we are always transparent about any charges.

At MadMuscles, we take our terms and policies seriously to ensure a safe and respectful environment for everyone.

Please contact us again at support@madmuscles.com so our team can review your situation and help find a suitable solution.

Best regards,
MadMuscles Team

Avaliado com 1 de um total de 5 estrelas

Subscription trickery

I sooo wish I had read these reviews before signing up on the £11.99 offer. I had no intention of a further subscription, but then got hit for £47.99 without warning/prompts/reminder. Nothing short of subscription trickery. I have tried to get the money refunded and was refused. Read the subscription text very carefully before accessing. Personally I wouldn't touch this Company with a bargepole.

1 de fevereiro de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Hello Andy! We're sorry to hear that your experience did not meet your expectations.

We want to reassure you that our app is completely honest and never involved in any misleading practices. All subscription details are clearly shown before purchase, and we are always transparent about any charges.

At MadMuscles, we take our terms and policies seriously to ensure a safe and respectful environment for everyone.

Please contact us again at support@madmuscles.com so our team can review your situation and help find a suitable solution.

Best regards,
MadMuscles Team

Avaliado com 1 de um total de 5 estrelas

I was happy to pay for the $15 workout…

I was happy to pay for the $15 workout plan but all of sudden they charged me for the meal plan of $49.95 I didnt want or requested. I immediately cancelled everything and requested for refund the only refunded the $15 for the workout and refused to give me back the money for the unwanted meal plan. What am I supposed to do with the meal plan without the workout? This is scamming people! I need my refund please!

18 de janeiro de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Hi Carine!
Thank you for bringing your experience to our attention. We are truly sorry to hear that your expectations did not meet the high standards we set for ourselves, particularly regarding the services you described. We are guided by our terms and conditions, which you can read on our website.
Kindly note that additional materials are included only when they are specifically chosen. We do not engage in any fraudulent practices.
We would appreciate the opportunity to discuss this further and make things right. Please contact us directly at support@madmuscles.com so we can find a satisfactory resolution.

Best wishes,
Mad Muscles Team

Avaliado com 1 de um total de 5 estrelas

Aggressive marketing

Cancelling this service is terrible. They say you have 30 days to still access the app, but you DONT. They take money upfront and then delete access. So you get nothing. Theft is what this is. When you contact them to resolve you get nowhere...21 emails I have sent and STILL got no refund or access given despite the offer of extended access when you try to cancel

1 de fevereiro de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Hello, Theresa! We are very sorry that you have had such a difficult and unpleasant experience
We would like to point out that all terms of subscription, including payment and access, are clearly displayed on the checkout screen and agreed to by the user before confirmation. Refund policy is regulated by the rules, and our team always acts within the limits of these rules. If you have any questions or need assistance, please contact our support team at support@madmuscles.com and we will look into your situation in detail and help you find a solution.

Avaliado com 1 de um total de 5 estrelas

I purchased an initial workout plan for Mad Muscles

I purchased an initial workout plan for £4.99 and specifically avoided pressing the “Sign up” button that kept popping up on my screen all the time!
Just 7 days later, an unauthorised payment of £39.99 was taken from my PayPal account! They are nothing more than scammers! How can they be stopped!

2 de fevereiro de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Hi Craig,

We sincerely apologize for the frustration and shock caused by the deduction from your PayPal account, especially considering that you were trying to avoid additional subscriptions. We apologize for the negative experience and the impression that this was an unauthorized transaction.

We want to assure you that we have no intention of misleading our users. Usually, the initial offer is tied to a subscription cycle that begins after a specified period, as indicated at the time of purchase. We take your comments regarding how these options are presented very seriously, as we strive for complete transparency.

We strongly recommend that you contact our support team at support@madmuscles.com. Please mention that you are writing to us from Trustpilot. We want to review your account and the terms of your initial purchase to clarify the situation and find a fair solution.

Sincerely,
Mad Muscles Team

Avaliado com 1 de um total de 5 estrelas

Absolutamente MALA

Absolutamente MALA
No enseñan nada, todo mentira
Pagos altísimos y sin que te des cuenta
No la recomiendo para nada

12 de dezembro de 2025
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Hola,

Lamentamos sinceramente que su experiencia no haya cumplido con sus expectativas y que esté decepcionado con la calidad de nuestros programas y los cargos que no esperaba. Nos disculpamos por la frustración y la impresión negativa que esto le haya podido causar.

Queremos asegurarle que nuestro objetivo es ofrecer herramientas útiles y transparentes para entrenar a todos nuestros usuarios. Tomamos muy en serio sus quejas sobre la claridad de los pagos y la calidad de nuestro contenido, ya que trabajamos continuamente para mejorar nuestra plataforma, basándonos en la experiencia de nuestra comunidad.

Le recomendamos encarecidamente que se ponga en contacto con nuestro servicio de atención al cliente a través de support@madmuscles.com. Por favor, indique que nos escribe desde Trustpilot. Nos gustaría revisar su cuenta personalmente para aclarar la situación y hacer todo lo posible por encontrar una solución justa para usted.

Un cordial saludo,
El equipo de Mad Muscles

Avaliado com 1 de um total de 5 estrelas

**Beware**

**Beware** they tried to scam me for extra funds after i agreed a £4.99 week trial. They refused a refund after numerous attempts. Thankfully my bank blocked the extra payments.

31 de janeiro de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Hello Roy! We're sorry to hear that your experience did not meet your expectations.

We want to reassure you that our app is completely honest and never involved in any scams or misleading practices. All subscription details are clearly shown before purchase, and we are always transparent about any charges.

At MadMuscles, we take our terms and policies seriously to ensure a safe and respectful environment for everyone.

Please contact us again at support@madmuscles.com so our team can double-check your situation and help find a suitable solution.

Best regards,
MadMuscles Team

Avaliado com 1 de um total de 5 estrelas

Arnaque à tous les étages!!!

MDR... 70% d'avis négatifs et toujours le même blabla en réponse aux avis clients... et pourtant il y a encore des gens qui se font plumer :)))
Arrêtez de croire à la magie, aux miracles et aux annonces bidons de ce genre de programme ; le cliché du mec asiatique qui fait du Taï Chi sans cesse torse-nu qui prétend avoir 55 ans alors qu'il a 35 ans, ça devrait vous alerter nom d'un chien!
Sans compter les 80% de réduction pour vous allécher ; jamais une activité commerciale sérieuse et honnête ne pourrait vous accorder 80% de réduction, arrêtez d'être des moutons !!!

15 de janeiro de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Bonjour Laurent! Nous sommes désolés d'apprendre vos préoccupations et comprenons pourquoi les publicités ont pu vous paraître ainsi.

Chez MadMuscles, nous nous efforçons d'agir avec transparence et intégrité, et la satisfaction de nos clients est notre priorité absolue. Nous ne souhaitons jamais que nos publicités soient trompeuses, et nous prenons vos commentaires très au sérieux.

Si vous le souhaitez, veuillez nous contacter à l'adresse support@madmuscles.com

afin que notre équipe puisse examiner votre situation et vous aider directement.

Cordialement,
L'équipe MadMuscles

Avaliado com 1 de um total de 5 estrelas

This company is a scam!

This company is a scam!! They are thieves. They advertise as a free workout, then charge you a small fee to get a 4 week workout all while locking you into subs options and charging you immediately all kinds of high cost fees you had no clue you agreed to right after they get your payment info for the 9.99 4 week training schedule printout! They should be shut down. Such a disgusting business model taking advantage of vulnerable people in a horrible economy just trying to feel better in their bodies! So disgusting.

31 de janeiro de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Hello Paula!

Thank you for taking the time to share your experience. We are truly sorry that you feel this way and completely understand how frustrating this situation must have been for you.

Kindly be informed that we do not hide our rules or take any illegal actions. All paid features, subscription details, and renewal dates are clearly shown during the setup process, and payment is processed only after the user approves it.

At MadMuscles, we take our terms and conditions and policies seriously to ensure a safe and respectful environment for everyone. Refunds are handled strictly in accordance with our Terms & Conditions, which may limit the actions our support team can take.

That said, we never intend to come across as uncaring or dismissive. We kindly encourage you to contact our support team again so they can take another careful look at your situation and ensure everything was reviewed correctly.

Warm regards,
MadMuscles Team

Avaliado com 1 de um total de 5 estrelas

Not impressed with the app Scammers

Not impressed with the app or the company as a whole, nothing but scammers.

I would stay away from this company, they offer a deal for you to get discounted plans, but they don't tell you that it has a hidden subscription attached to it, trying to get a refund form them is a nightmare, they have a so called guaranteed refund policy, but all they will do is offer you discount and claim that you do not meet the refund requirements, I would not trust these people to look after a goldfish let alone any financial information, I'd stay well clear, and if you do make a payment to them, please use a way that has protections so you can get your money back, as this company will do everything they can to claim you don't meet their refund requirements.

31 de janeiro de 2026
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Hello Chris!

We are very sorry to hear about your experience and understand your disappointment with this experience of cooperation. We truly sympathize with the stress and frustration that this situation may have caused.

Please let us know that we are not involved in any fraudulent activities. We do not withhold any information; all details about our plans, including pricing, additional services, and refund policies, are clearly presented on our website. We do everything to make users feel comfortable with us. When you purchase a plan, we immediately send an invoice to your email with all payment details. Also, we always allow you to decline the application's offers, and we are sorry if this did not happen in your case.

Our support agents do their best to help each user in accordance with our company's policies, and we are truly sorry if this situation has caused disappointment. Your feedback is very valuable and will help us continue to improve communication and support processes for all users. Thank you for the time you allocated to us!

Sincerely,
MadMuscles Team

Avaliado com 1 de um total de 5 estrelas

Scammy approach

Aggressive marketing combined with a sketchy sign up process ended with my credit card being charged much more than advertised. Would not recommend!

31 de outubro de 2025
Avaliação não solicitada
logotipo da Weight loss plan

Resposta da Weight loss plan

Hello Lisbeth!

We are very sorry to hear about your experience and understand how this situation can cause disappointment and concern. We truly sympathize with the stress that this situation may have caused.

Please let us know that we are not involved in any fraudulent activities. We do not withhold any information; all details about our plans, including pricing, additional services, and update policies, are clearly presented on our website. We do everything to make users feel comfortable with us. When you purchase a plan, we immediately send an invoice to your email with all payment details.

Our support agents do their best to help each user in accordance with our company's policy, and we encourage you to contact our agents by email at https://support.madmuscles.com/hc/en-gb/requests/new to resolve this situation as soon as possible. Your feedback is very valuable and helps us continue to improve communication and support processes for all users. Thank you for your feedback!

Best wishes,
MadMuscles Team

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais