meatsupermarket.com Avaliações 

7.261
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Customer services were excellent. Mia responded quickly to my queries and provided all I needed to resolve what I asked. They have a very wide range of products, their deals and offers are really... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The price first and foremost drew me to use meatsupermarket and I kept my fingers crossed. When my beef fillet and pork belly arrived, I was blown away by the quality. I needed the beef for Beef Well... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I ordered a 2kg sirloin roasting joint and wasn't expecting 1/2 a kg to be hard, waxy fat. I'm not talking about the cap, that's to be expected but sirloin is a lean cut of beef, not this suet lump.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The delivery was on time and the young man who delivered actually lifted the box over the threshold as he said the box is heavy which was a bonus for the more mature person. The meat looks good, have... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Açougue
  2. Processamento de carnes
  3. Fornecedor de carnes
  4. Atacadista de carnes

Escrito pela empresa

Developed by a family of butchers with over 30 years of experience, Meatsupermarket.com was created with the customer in mind. As one of the UK’s leading meat wholesalers, we are able to cut out the middleman to provide you with quality fresh produce, delivered directly to your door all whilst saving you considerable amounts of money. Family values are at the heart of what we do. After years of working in the food industry, we soon realised that what is important to our customers, is important to us too.

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Escrito pela empresa

Spin the wheel: www.meatsupermarket.com

Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

7 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 92% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(7.261)

1.407 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

My Rib Eye arrived on time and was of…

My Rib Eye arrived on time and was of high quality plus it was still cold to touch, the gel packs work great.

28 de agosto de 2026
Avaliação não solicitada
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Resposta da meatsupermarket.com

Hi Nick.

Thank you for the 5-star review, we really appreciate it. Glad the rib eye arrived on time, still properly chilled, and hit the mark. Hope to serve you again soon.

Kind regards,
Meatsupermarket Team

Avaliado com 1 de um total de 5 estrelas

Total waste of £80, will never use again

The delivery was made at 10pm at night to the wrong address. We were in bed, so we missed the notification and would not have been able to find the parcel anyway. Our neighbour kindly dropped the parcel round late morning, after it had been in the sun. We had no choice but to throw the whole lot away. I then tried to contact support. The contact form did not work - I must have (correctly) filled out the CAPTCHA 20 times. Very frustrating. So I dug up some actual email adresses from the internet and emailed them. Two days later, still no reply. I have wasted £80 and will now buy locally instead. Do not use this company - their delivery and customer support services simply do not work.

Update / reply to MeatSupermarket's reply: I DID email you on that address directly after giving up on the broken contact form (as I said above).

At the time of writing the above, I had waited two days with no reply. I note I did finally get a reply, but only after I posted this review - noteably, not after sending an email to the above address.

Ongoing / followup: MeatSupermarket have now offered to reimburse. Let's see how that goes.

25 de agosto de 2026
Avaliação não solicitada
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Resposta da meatsupermarket.com

Dear Davedub, we're very sorry for the late delivery to the wrong address, the condition of your order on arrival, and the trouble you had contacting us. Please email us at info@meatsupermarket.com with your order number so we can look into this and put things right. Kindest regards, Meatsupermarket Team

Avaliado com 5 de um total de 5 estrelas

Excellent steak and great value

The gaucho whole ribeye we ordered was excellent. Really well marbled and an very tender. Amazing value, great service and I will defiantly be using them again

18 de agosto de 2026
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Resposta da meatsupermarket.com

Thank you for the 5 stars! We're so pleased you enjoyed the gaucho whole ribeye and hope to see you again soon. Kind regards, Meatsupermarket Team

Avaliado com 3 de um total de 5 estrelas

Not 4 me sorry quality of meat just sub…

Not 4 me sorry quality of meat just sub par, lots of quantity over quality.....just not great ....Im fed up with a race to the bottom....need to eat less and just get quality

15 de maio de 2026
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Resposta da meatsupermarket.com

Hi Fiona, thank you for your feedback and we're sorry the quality of the meat didn't meet your expectations on this occasion. Please email us at info@meatsupermarket.com with your order number so we can look into this for you. Kindest regards, Meatsupermarket Team

Avaliado com 3 de um total de 5 estrelas

New to this!

Ordered for Tuesday. Not tried yet all arrived on time just disappointed that everything had defrosted. Ive still put in the freezer so hope it will be ok!🙃

21 de agosto de 2026
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Resposta da meatsupermarket.com

Hi Claire, thank you for your feedback and we're sorry to hear the items had defrosted on arrival. Please email us at info@meatsupermarket.com with your order number so we can look into this for you. Kindest regards, Meatsupermarket Team

Avaliado com 5 de um total de 5 estrelas

Meatsupermarket

Arrived as expected. still ice blocks in box still nice and cold. the box was in exelent condition not a mark on it in perfect condition,
Meat is fabulous will definitely be ordering more.beats our local supermarket prices

21 de agosto de 2026
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Resposta da meatsupermarket.com

Thank you for the 5-star review! We're so pleased the box arrived in perfect condition with the ice packs still frozen, and that you enjoyed the meat. We hope to see you again soon. Kind regards, Meatsupermarket Team

Avaliado com 5 de um total de 5 estrelas

The whole ribeye and whole sirloin were…

The whole ribeye and whole sirloin were delicious. Fabulous quality meat

17 de agosto de 2026
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Resposta da meatsupermarket.com

Thank you for the 5 stars! We're so pleased the whole ribeye and whole sirloin were delicious and hope to see you again soon. Kind regards, Meatsupermarket Team

Avaliado com 5 de um total de 5 estrelas

Jolly good meat

20 de agosto de 2026
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Resposta da meatsupermarket.com

Thank you for the 5 stars! We're so pleased you enjoyed your order and hope to see you again soon. Kind regards, Meatsupermarket Team

Avaliado com 5 de um total de 5 estrelas

Lovely meat and great service

Lovely meat and great service

20 de agosto de 2026
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Resposta da meatsupermarket.com

Thank you for the 5 stars! We're so pleased you enjoyed the meat and found our service great. We hope to see you again soon. Kind regards, Meatsupermarket Team

Avaliado com 5 de um total de 5 estrelas

Great place and products customer…

Great place and products customer service very helpful to

25 de agosto de 2026
Avaliação não solicitada
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Resposta da meatsupermarket.com

Thank you for the 5 stars! We're delighted you were happy with the products and that our team were helpful. Kind regards, Meatsupermarket Team

Avaliado com 1 de um total de 5 estrelas

Would not recommend meat was completely…

Would not recommend meat was completely defrosted they did refund me but took awhile

9 de julho de 2026
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Resposta da meatsupermarket.com

Thank you for your review. We're sorry to hear the meat arrived defrosted, and we're glad this was looked into by our customer service team. We're sorry it took a while to resolve. We appreciate you bringing it to our attention. Kind regards, Meatsupermarket Team

Avaliado com 2 de um total de 5 estrelas

Was a loyal customer

Was a loyal customer. Not bothering anymore. Cheap chicken is Halal so not ethical. Prices are going up every month. Hoggit doubled in price. Beef not even worth looking at, need a remortgage. Flavoured bbq packs were tasteless. Now delivery prices gone up. No longer worth it. Lidl it is.
Used to buy once a month then cut down to once every two months. Not worth it any more.

24 de junho de 2026
Avaliação não solicitada
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Resposta da meatsupermarket.com

Hi Claire, Thank you for taking the time to leave your feedback, and we're sorry to hear you feel we're no longer right for you. We appreciate your custom over the years. If there's anything you'd like us to look into, please do get in touch at info@meatsupermarket.com. Kind regards, Meatsupermarket Team

Avaliado com 5 de um total de 5 estrelas

Great chicken at a great price.

Great chicken at a great price.
Always a good variety. Never had a problem with any of the food I have bought.
Would definitely recommend.

18 de agosto de 2026
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Resposta da meatsupermarket.com

Thank you for the 5 stars! We're so pleased you enjoyed the chicken and the variety on offer. We hope to see you again soon. Kind regards, Meatsupermarket Team

Avaliado com 5 de um total de 5 estrelas

Easy to order promt delivery and good…

Easy to order promt delivery and good value meat excellent all round

18 de agosto de 2026
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Resposta da meatsupermarket.com

Thank you for the 5 stars! We're so pleased it was easy to order and that delivery was prompt. We hope to see you again soon. Kind regards, Meatsupermarket Team

Avaliado com 5 de um total de 5 estrelas

Great meat selection

Great meat selection. First deliver was spot on. Will be buying again.

17 de agosto de 2026
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Resposta da meatsupermarket.com

Thank you for the 5 stars! We're so pleased your first delivery was spot on and that you enjoyed the selection. We hope to see you again soon. Kind regards, Meatsupermarket Team

Avaliado com 5 de um total de 5 estrelas

Creates the perfect gift for love ones abroad

Meatsupermarket. I have had several excellent experiences with this company. Sitting up in bed in Australia I have been able to order meat from this company to be sent to my daughter living in the UK. She was particularly excited by the quality of the steak she received for her birthday in April and both I and her children appreciated the number of other meat items that were on special at the time and suitable to include for all the family to share.eg packs of chicken wings or chicken drumsticks, hamburgers, and sausages. The delivery has always gone smoothly. I can choose the date of delivery and they are notified when the delivery is due to be made, or has been made. Excellent quality are the reports I get back from the recipients

14 de abril de 2026
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Resposta da meatsupermarket.com

Hi Diane, thank you so much for your lovely review. We really appreciate your support. Kind regards, Meatsupermarket Team

Avaliado com 5 de um total de 5 estrelas

Meat online

All good service & reasonable price

17 de agosto de 2026
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Resposta da meatsupermarket.com

Hi Dave, thank you for your great review. We're glad you're happy with the service and prices. Kind regards, Meatsupermarket Team

Avaliado com 1 de um total de 5 estrelas

I am writing to make a formal complaint…

I am writing to make a formal complaint regarding Order #70156392, which had a total value of £99.27.

The order was placed on Saturday and the meat did not arrive until almost a week later. On opening the delivery, I discovered that every one of the sirloin steak products in the order had spoiled and was completely unfit for human consumption.

The affected products were:

The Caveman Sirloin Steak 16oz – £17.29
Sirloin Steak 2 x 6oz x 3 – £29.25
Sirloin Steak 2 x 6oz x 1 – £9.74
The total value of the affected sirloin steaks is £56.28.

The meat was visibly green and had an extremely strong, rancid odour, comparable to the smell of a corpse. It was clearly unsafe and completely unacceptable to receive meat in this condition. I had no choice but to dispose of it rather than risk anyone consuming it.

I have attached/provided photographs of the affected meat and my order confirmation as evidence.

I am therefore requesting an immediate refund of £56.28 for the spoiled sirloin steaks. Given that the affected products make up more than half the value of my order, I would also ask you to consider a full refund of the £99.27 order in view of the seriousness of the issue and the condition in which the food was delivered.

I would also like an explanation as to how meat in this condition was dispatched and delivered to a customer, particularly given the unusually long period between placing the order and receiving it.

This is not a matter of simply being dissatisfied with the quality of the meat. The products were visibly spoiled, had an exceptionally foul smell and were not fit for consumption. I understand that I have legal rights as a consumer where goods are not of satisfactory quality or fit for purpose.

Please confirm receipt of this formal complaint and advise me when the refund will be processed. I would appreciate a prompt response given the nature of this complaint.

17 de agosto de 2026
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Resposta da meatsupermarket.com

Thank you for your review, and we're sorry to hear your order arrived in this condition. This certainly isn't the standard we aim to provide, and we would like the opportunity to investigate this fully. Please contact our customer service team at info@meatsupermarket.com with your order number and the photographs you mentioned, and we'll look into this as a priority and work towards a resolution. Kindest regards, Meatsupermarket Team

Avaliado com 5 de um total de 5 estrelas

Great quality and value

The chicken breasts are massive as well as tender, the minced beef is brilliant as is the stewing steak.

17 de agosto de 2026
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Resposta da meatsupermarket.com

Hi Hugh, thank you for your great review. We're delighted you're enjoying the quality and value. Kind regards, Meatsupermarket Team

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