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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Overpriced and underdelivers. They keep pushing back the delivery time in real time. Getting everything sent straight from the source supermarkets works out cheaper and quicker.

Avaliado com 1 de um total de 5 estrelas

Have used a lot for over a year. has consistently gone downhill over the last 2 months. Delivery times say 45mins at time of ordering and often over 2 hours (sometimes 3) Had order cancelled an hou... Ver mais

Avaliado com 5 de um total de 5 estrelas

I've used this service a few times now and couldn't be happier with my experience. As a busy couple with a large family, both working full time and juggling extra curricular activities, household cho... Ver mais

Avaliado com 2 de um total de 5 estrelas

Hi Have ordered many times ,with delivery being delivered in great time 30 minutes at maximum, but last few times especially today have noticed times are getting longer and longer .Today's was ridicu... Ver mais

1,8

Ruim

O TrustScore é 2 de um total de 5

191 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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1,8

Todas as avaliações

(191)

28 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Worst app ever

Worst app ever. Do not trust it. They always bring he ring stuff and then give you a voucher that is is not worth the pain. Stay away from this app to avoid headaches.

7 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Absolute Duds

Absolute Duds. The drivers are from Uber and Door Dash - aka the worst elements of the now decaying taxi industry. Remember them?? Yep, the world's biggest dirtbags all work for Milkrun. If you're lucky enough to get your order in under 90mins, these dirtbags won't get out of their cars to bring it to your door. Zero stars.

30 de agosto de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Not worth it

Appalling service. I’ve given this app a few chances but each time there has been a fault. The most recent issue that has made me want to leave a review is the extended delivery time. The ETA has been extended by a further 19 minutes and on the tracker the driver seems to be going around in circles. In the past, Woolworths have placed the incorrect items in my bag and when it comes to items that are to be exchanged due to it being sold out, they have replaced it with items that aren’t close to what I’ve ordered. What a waste of money. The drivers have also constantly rung the doorbell and knocked on the glass screen numerous times regardless of the delivery note I placed asking to “please leave at the door, do not ring the doorbell”. When I’ve tried to reach out to MILKRUN to address these issues as they’ve occurred I’ve been met with a very annoying Bot that seems to resend the same responses over and over again. If you email them then they will give you a small percentage of a refund that takes close to a week to show up in your account. I am very dissatisfied with this service and it’s such a shame that something that could’ve been so good and so convenient to so many people operates so poorly.

30 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Never get out of the car to take to your door.…

I can understand why there are so many bad reviews my 4th delivery clear instructions with code for the gate to enter every time just sit in the car. How is it they deliver to your door if they don’t even get out of car? Rather pay woolworths to actually get a delivery ?

27 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Visiting in NZ from the UK where we…

Visiting in NZ from the UK where we shop online daily. Most pathetic service ever received. Got better service in South Africa where online is in its infancy. Lettuce arrived rotten, order left in the pouring rain outside. This would never leave a store in the UK ever. Pathetic service and quality of products

27 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Been using this app for the…

Been using this app for the inconvenient times with 5 kids I don’t always have time to go to the shops this app was ideal to begin with but over time we have had multiple issues with food being opened/food missing now orders getting delivered to the wrong address and can’t retrieve them also having to wait days for a refund so so disappointed and don’t think I’ll be using this app in the future so I can avoid these issues.

25 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

refunds take up to 5 days

I’ve used MILKRUN for 6 months been ok up till now. The orders don’t arrive in minutes my last order took 50mins, the order was wrong it was filled with children’s lunches and I ordered pet food. I watched the driver speed away called them to let the driver know wrong order, MILKRUN don’t do that they process a refund, which can take 1 to 5 business days!! Just lies, I own a business and process a refund instantly, I have called them everyday and emailed I want my refund I need to feed my anilmals

19 de agosto de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Convenient but still a rip off

Convenient? Yes if you're sick and contagious. Worth it? Hell no, the same shop would have cost me more than half if i went to Harris Farm, and produce would have been fresh, not floppy. Tiniest cabbage and cauliflowers I've ever seen

21 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Possible scam/security issues

Used the app and the driver delivered to wrong address apparently so talked to support and they re sent out my order. One day later I see multiple transactions upto $219 charged to apple from my bank account and I DID not make such purchases and the only thing new I've used my card details with is this app with a lot of bad reviews so I'm definitely suspicious of this app and DO NOT RECOMMEND

6 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Worst thing

If I could give this a zero I would. No one answers the call. No one tells you when items are out of stock, they just proceed to send you rolls, honestly an entire drive for small useless items. Then the drivers do not bother reading simple delivery instructions. On top of that, "leave by the door" apparently means open my door without knocking and univited and put the stuff inside. Never been so appaled and violated.

30 de julho de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Not interested in hearing feedback

My initial thoughts of Milkrun were positive, yes, they add 30% on top to cover their costs like uber to, but it's ultra convenient. Until the issues became clear, stock levels not accurate between app and the store, items dropped on the driveway, paper bags ripped, incorrect items delivered.

I reported an incorrect item and my experience, only to have my request closed and be ignored? Sorry what? What sort of company does that?

Really disappointed.

22 de julho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Worst customer service I ever did receive

Order arrived 35 mins late and then they mixed up my entire order and refused to refund me because I had already put some items away. I put them away because they were dairy products and meat/chicken that needed to be refrigerated. After two days of chatting to their customer service team and manager they refused to refund and banned my account.

Thing is they would have had to refund around $240 worth of food and so I'm guessing that's why they're refusing and arguing so much.

21 de julho de 2024
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

First few orders, good… after that, bad. no way will I use this service again for fresh foods.

First few orders were really good, then went downhill fast.
I had started recommending it to my friends but no more!!
First time I complained I got no response.
They delivered sub par quality food.
Dented cans, fresh fruit and veg that you would never pick yourself.
For that you pay premium prices for each product.
I’ll seek out other delivery services from now.

22 de julho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

4th time using😖

4th time using, and have had 3 screw ups with hot chicken … last try, they couldn’t even deliver a chicken 😂🤣
It’s a joke .. not gonna bother now

23 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic

Fantastic! At home doing a covid isolation avoiding dragging myself to a supermarket easy, quick delivery, super impressed.

16 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Sick at home all week..

Sick at home all week. Used this app today as I needed some stuff and was totally blown away by the sheer ease, convenience and timeframe from downloading the app, to ordering, to delivery.. all within 45 mins! Brilliant!!

13 de junho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

0 stars!

0 stars!! Took $55 out of my account randomly. Called them up said they'll investigate but haven't heard back from them. Been a week now and still nothing. Don't use this rip off app

5 de junho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Been using a bit but app is glitchy

Been using a bit but app is glitchy . Have twice had it revert to a different saved address once checking and changing the address . Messaged as no groceries yet charged . No response. Might stick with uber or servo

31 de maio de 2024
Avaliação não solicitada

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