milk.run Avaliações 

Woolworths paid how much for MILKRUN?
I like MILKRUN for the convenience but I also have Woolworths delivery.
The prices on MILKRUN are 10-15% higher than Woolworths- why?
It's a rip off and this app won't work unless price parity is adopted.
I guess it's their play at negating Uber Eats grocery delivery

As a person with a disability and regularly not able to drive, having an app like Milkrun sounds like a great idea. Not so great if you only have access to a mobile phone (my laptop is in the shop). I literally can't place an order as it's not possible to checkout, if you have to leave the checkout page to go to emails for the code to buy stuff. EXTREMELY BADLY designed, and literally can't place an order. I find this discriminatory, ableist, and elitist. Additionally, Milkrun is impossible to contact online or by phone. There needs to be an option for 0 stars if you can't even contact them or place an order. Bad, bad, bad. I've tried to place an order and contact several times in the last few weeks. Not happy Jan!

Prices are ridiculous. Don't have the nerve to call it a special if it is 20% cheaper instore. Cheapest 1kg block of cheese on app was $16 and in store, $11.
Literally took my 30 seconds looking through the apps "specials" to see the scam. Company failed the first time, should fail the second..

Absolutely hopeless! Got the wrong order delivered! Customer service have no clue not empathetic. Avoid at all cost not worth the headache. Not to mention they are more expensive then the actual store.
My meal was ruined as I was waiting for the order ingredients! Never again

DO NOT USE MILKRUN!!!

A deliver that was supposed to take 15mins took over 45mins and the allocated DRIVER CHANGED TWICE!!

I had guests and had to do a live chat and cancel my order, run the the shops!!! I’ve closed my account. Thankfully

My first few orders were fine and I was impressed, happy with the markup as I understand that’s just part of the quick service
Now it’s taking hours to arrive, the order is picked and packed quickly but it shows the driver as waiting at the location for over an hour, if I call they say they haven’t been given the order yet so I don’t know whose telling the truth
I’m frustrating as usually if I’m using this service it’s for a reason like needing ingredients for dinner that’s already being made

Everything was there, nicely and carefully packed, arrived promptly, good instructions, and delivered exactly where they were supposed to. Two definite thumbs up!

I used this app a good handful of times as its very convieniant if you cant afford a car in the city. I would give it 5 star if only they could load the yellow council rubbish bags onto the app. Its anoying that this is unavailable as its a nesscesity for every household. This actually stops me from using the app more, as in some cases its why I need to do a shop. The thing is the are available everywhere, corner stores. Dairys and supermarkets all stock them, so why not make them available on the app? I would do larger orders and make my main weekly shop on the app instead if the made this available.

For the every now and then lazy person, this is a great app and business model, and the first 3 deliveries are free, yay!

However, they should incorporate the Woolworth's membership scheme, as prices are non-member prices, and marked up to boot! For example, Pringles 95g mini pack is $3 if you go to Woolworth's but on the app it's $5. I'm all for a small markup, to go towards picking products, but sometimes the markup on each product is too much, and remember, you're purchasing several products marked up, I believe the minimum order is $25.

Anyway, great for the desperate, and in times of need, and if you can afford the markup prices. It is useful. And please make sure the available products are truly available. :)

Thanks!

I've used this service a few times now and couldn't be happier with my experience. As a busy couple with a large family, both working full time and juggling extra curricular activities, household chores and shopping outside of work hours was getting harder. Milk run has given us time back and we actually save money
as we are not impulse shopping while tired. Our food is packaged well , arrives quickly and the delivery drivers have been great. Such a fantastic idea

Ordered pre packed salmon, few packets for the weekend, arrived after 8.30 pm on the 23/4,use by the 27/4, so 3 full days before use by, MILKRUN say it has 5 days ,they include 23 which is gone, and the use by date 27 th

Completely wrong product was picked.
Item was not substituted and they just chose the wrong item of the shelf. Milk run have never replied to any of my messages.

Good morning to the Customer Service at Milkrun

I have replied on your FB page as well

I have to give well done and congratulations when service is done.

Saw it on my Rewards as a Boost ..

I Gave it a Go.

And I gotta say -- It was Quick - and it was Easy - and the App is very User Friendly.


So - its a BIG 5 Stars from me. Well Done.

I thought I’d give this app a try even though I’d always been dubious but I don’t have a vehicle so needs must. I ordered Diet Coke and Coke no sugar arrived. On my invoice it said they’d been substituted. I have been charged for items I won’t use as they don’t taste the same. It was a mission for me to speak to someone to get this sorted and I’m still unsure it it was a person. I won’t be using this again in case I order lamb mince and beef turns up

If there is no one to go to the store for you & money is no problem, great app.
But if you can't afford to pay at least $1 more for each item and a delivery fee, it will be cheaper to just get in the car and get it yourself. Handy if money isn't an issue, but for those that only have a limited income, adding $1 per item on average (Just what I looked up as I needed now & didn't want to drive, A range of items from personal care, cat food, Laundry liquid and basic food, all were per item at least $1 dearer than on the woolworths app. I can't afford to pay $8.00 extra on the items plus $7 delivery fee, when I could get to the store & back at least twice for that amount of money $15 extra. Happy to pay a delivery fee, but don't hide costs by upping the items cost. Glad I did my comparison on prices before ordering. But as I say, if money isn't an issue, brilliant idea.

Ordered 5 bags low-carb bagels, 3 lemons and a chips. 3 lemons and chips arrived but not the oh so important bagels. Paying $5 bucks delivery for those is absurd. Advertising what's not available as available is click-bait. I can only go by what's shown on the app as available. It is not difficult to take down products that aren't available on the app. I should've been given the option to cancel the order. Such a scam. Not using your service again.

Great company and prompt delivery service but the website and app need filters to make product searching easier

Items are always out of stock, even the basics. The delivery service is good.

Exceptional service faster than any uber driver extremely professional brought shopping to the door no substitutions

Outstanding

Missing items every time. Recently they missed a whole bag of groceries then refused to give a refund because I didn't contact them immediately. I won't be using this service again