MUNBYN Avaliações 1.839

O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

My order was missing one of the labels ordered. The customer service I received when I reached out exceeded my expectations. Munbyn was apologetic and assured my product would arrive. It actually c... Ver mais

Avaliado com 5 de um total de 5 estrelas

I'm absolutely thrilled! The printer (AirPrint 941AP) was delivered very quickly. Installation on my iPhone and Mac was very easy and fast. The printer does exactly what it's supposed to, flawl... Ver mais

Avaliado com 5 de um total de 5 estrelas

Da meine Anmeldung bei "MUNBYN" aus Versehen geschehen ist, kann ich natürlich nur eine begrenzte Erfahrung wiedergeben. Nach der Reaktion aber, seitens "MUNBYN", war ich doch sehr angenehm überrascht... Ver mais

Avaliado com 5 de um total de 5 estrelas

I rarely leave reviews, but this one is absolutely deserved. ⭐⭐⭐⭐⭐ I purchased my MUNBYN product about 6 months ago, and recently ran into an issue. I honestly didn’t expect much support afte... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Gráfica
  2. Gráfica de Rótulos Personalizados
  3. Loja de materiais de escritório
  4. Atacadista de materiais de escritório
  5. Loja de impressoras e scanners

Escrito pela empresa

Founded in 2017, "MUNBYN" is a young new brand that not only inherits the fine traditions but moves with the times and introduces new concepts: speed, stability, and energy conservation. We are hoping for more appropriate solutions to retailing, logistics, warehousing, and catering industries and achieving the goal - MORE CHOICE FOR YOUR GROWING BUSINESS


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Avaliado com 5 de um total de 5 estrelas

Munbyn provided an exceptional service.

Everything about my experience with Munbyn was excellent. Super easy and fast delivery. The printer is top notch and even though I had to return it due to a fault not related to the product, the customer service was really quick and helpful.

I would absolutely reccommend Munbyn to my friends.

17 de março de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

my printer keeps malfunctioning

my printer keeps malfunctioning, it jumps the lime green circle stuckers causing a lot of waste ive cleaned it but it dont help

12 de fevereiro de 2026
logotipo da MUNBYN

Resposta de MUNBYN

Thank you for your feedback! We’re glad to hear that you’re generally satisfied with the printer. Regarding the alignment issues you’re experiencing on the first label, we’d be happy to help resolve this for you.

Please feel free to reach out to us at order@munbyn.com and provide a detailed video showing the issue. Our technical engineers will assist you in troubleshooting and finding a solution as quickly as possible.

Avaliado com 1 de um total de 5 estrelas

No Service

Bought their printer through Amazon, faulty as adjusted settings to all levels, tried emailing two of their email addresses, ignored completely. Had spoken to Amazon who offered a return but said I'd rather Munbyn reply and offer advice, had to contact Amazon again because risk being stuck with the faulty item with their ignorance.

4.5* rating here is probably from those that didn't need to contact the manufacturer, there is 0 service from them at all, despite them being the Amazon seller.

*Response to their reply: 1. No you didn't reply to my emails to any of the many email addresses that you have. 2. My reviews are good when it's noteworthy, not what people expect, or very bad such as a company not replying to emails at all < you are here. Absolutely none of your concern what my reviews are.

28 de janeiro de 2026
Avaliação não solicitada
logotipo da MUNBYN

Resposta de MUNBYN

Thank you for sharing your feedback and experience with us. We’re sorry to hear about the inconvenience you’ve faced. After reviewing our records, we can confirm that your inquiry was responded to within 4 hours. It’s possible that our reply may have ended up in your spam or junk folder, or it might have been overlooked, as we did not receive any follow-up from you to continue resolving the issue.

We are committed to providing excellent service and would still like to assist you in resolving this matter. Please feel free to check your spam/junk folder or reach out to us again directly, and we’ll do our best to help.

We also noticed that most of your reviews tend to be low ratings. While we respect your feedback, we kindly ask for fairness in evaluating our service, as we’ve made every effort to assist you promptly.

Thank you for your understanding, and we’re here to help if you have any further questions or concerns.

Avaliado com 5 de um total de 5 estrelas

Amazing company .

Amazing company .
I made the mistake of not putting my address correctly and royal mail couldn't post it to i emailed and the company got back to me so quickly and posted my item out before they received the other one back .

The thermal printer is also amazing!

23 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Mécontente

Le site n'est pas commercial. J envois des messages facture vidéo. Il me font tourner en bourrique en plus en anglais. Impossible de renvoyer mon imprimante munbyn, très m econtente.

22 de março de 2026
Avaliação não solicitada
logotipo da MUNBYN

Resposta de MUNBYN

Merci d'avoir partagé votre expérience avec nous. Nous sommes désolés d'apprendre que vous rencontrez des problèmes avec votre imprimante. Cependant, il semble que certains détails n’aient pas été mentionnés. Votre imprimante a été achetée en 2024, ce qui signifie qu’elle a déjà été utilisée pendant 2 ans et que la période de garantie est dépassée. Dans ce cas, nous ne pouvons malheureusement pas accepter un retour.

Cela dit, nous restons à votre disposition pour vous aider à résoudre le problème. Nous avons essayé de vous assister avec un dépannage, mais nous n’avons pas encore reçu de vidéo claire pour analyser le problème exact. Nous vous invitons à nous envoyer cette vidéo dès que possible afin que nous puissions vous aider davantage.

Merci pour votre compréhension, et n’hésitez pas à nous contacter si vous avez d’autres questions.

Avaliado com 5 de um total de 5 estrelas

The customer service

The customer service you receive is second to none, they really go out of their way to help and rectify and problems you may be having. Thank you Munbyn

20 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The product is easy to set up easy to use

The product is easy to set up easy to use papers easy to load and it does work with pirate ship from the app that you need to download. You do need to download your pirate ship labels to a PDF and then you pull in that PDF into the tool app. The very simple very happy with my purchase.

1 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I am satisfied

I am satisfied that every time I send an email I receive a prompt respond . I thought my product was delayed but I didn't know it was a preorder. I finally received it a day earlier than promised after contacting them.

12 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Sent me out a defective scanner that…

Sent me out a defective scanner that cost over $500 and there were zero customer support and getting the issue resolved. They just kept giving me the runaround and ignoring my messages. I had to charge my credit card back to resolve the issue. I do not recommend buying anything directly from them, purchase it on Amazon so you at least have a 30 day warranty.

19 de janeiro de 2026
Avaliado com 5 de um total de 5 estrelas

I missed an item off my order

I missed an item off my order, and to get it separately would have cost me £8.99 in delivery charges. I asked if I could add the item to my original order to avoid this happening. They froze my order, added the item, I paid the difference, then they un - froze it, and despatched it. Moments later, I had the tracking number. Fantastic.

21 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

The printer itself works fine, but system impractical

The printer itself works fine, but the system generally is cumbersome and not at all practical. I purchased because I have an ipad and wanted the Bluetooth capability, but rather than just being able to choose Munbyn as a printer, I have to first save my tickets to a file, then go into the Munbyn app, find the file and print the tickets. And there is no way to print just one ticket unless I crate another file with only one ticket. Very impractical and time consuming. Bluetooth should be able to find the Munbyn as a printer like any other Bluetooth device.

10 de janeiro de 2026

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