My order was missing one of the labels ordered. The customer service I received when I reached out exceeded my expectations. Munbyn was apologetic and assured my product would arrive. It actually c... Ver mais
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Veja o que dizem as avaliações
I'm absolutely thrilled! The printer (AirPrint 941AP) was delivered very quickly. Installation on my iPhone and Mac was very easy and fast. The printer does exactly what it's supposed to, flawl... Ver mais
Da meine Anmeldung bei "MUNBYN" aus Versehen geschehen ist, kann ich natürlich nur eine begrenzte Erfahrung wiedergeben. Nach der Reaktion aber, seitens "MUNBYN", war ich doch sehr angenehm überrascht... Ver mais
I rarely leave reviews, but this one is absolutely deserved. ⭐⭐⭐⭐⭐ I purchased my MUNBYN product about 6 months ago, and recently ran into an issue. I honestly didn’t expect much support afte... Ver mais
A empresa respondeu
Detalhes da empresa
- Gráfica
- Gráfica de Rótulos Personalizados
- Loja de materiais de escritório
- Atacadista de materiais de escritório
- Loja de impressoras e scanners
Escrito pela empresa
Founded in 2017, "MUNBYN" is a young new brand that not only inherits the fine traditions but moves with the times and introduces new concepts: speed, stability, and energy conservation. We are hoping for more appropriate solutions to retailing, logistics, warehousing, and catering industries and achieving the goal - MORE CHOICE FOR YOUR GROWING BUSINESS
Informações de contato
10207 S SAM HOUSTON PKWY W, SUITE #130, 77071, HOUSTON, Estados Unidos
- +1 650 206 2250
- order@munbyn.com
- munbyn.com
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Great service
Not much seen ease of use product
Not much seen easy to use product. Klick connect print and ready to go. Easy does it! Would definitely recommend
I emailed my questions and received a…
I emailed my questions and received a quick, informed reply. The only thing that could have made my experience better is if they sold the same products (thermal label printer) in Canada as they do in the US and expanded the labels they sell for color (red & black or blue & black) to more than just one size (2" circular).
Fantastic Support from Munbyn
Support from Munbyn through WhatsApp was fantastic. Even price matched and helped to get me the right product for my needs. Thank you
Wont work for ebay australia
Wont work for ebay australia - dont waste your money. Otherwise it works for kids photos etc
I had an issue with my order, but it’s better now
I had an issue with my order, and they team at MUNBYN handled it amazingly and were able to fix my issueS. Plus the printer I bought for my wife for Christmas works awesome! So far 10/10!
This is scammer company
This is scammer company, Don't buy from them
Great product and great customer…
Great product and great customer service!
This was by far the fastest customer…
This was by far the fastest customer service I’ve ever experienced, and it went well beyond my expectations. The response was almost immediate, extremely helpful, and genuinely attentive. It made the whole experience smooth and stress-free. Highly impressed!
My order was dispatched quickly
My order was dispatched quickly. I received a quick response to a follow up query which was greatly appreciated.
Great product that is saving us a lot…
Great product that is saving us a lot of money on stickers and the customer service is amazing and very fast!
No hay palabras para agradecer la…
No hay palabras para agradecer la asistencia y soporte que brindan estas personas, además que es la segunda vez que compró una impresora de ese tipo. La primera murió ya de estar trabajando por bastantes años y ahora necesite nuevamente el servicio después de muchos años y sigue siendo una excelencia y calidad, además del buen trato y el compromiso que tienen por querer ayudar
I am very satisfied with my thermal…
I am very satisfied with my thermal printer purchase. I chose the ITPP941BP 300 DPI model. I had to contact customer service, which was quick and courteous.
Great company
Great customer service, excellent products. Could not be happier!
Wonderful fast response from customer…
Wonderful fast response from customer service.
Great products.
It does not print solid to many spe ks…
It does not print solid to many spe ks or missing pieces. I only started using it. Another thing that gets me is that it is not compatible for wireless with apple
They use "Bait Advertising" They sell…
They use "Bait Advertising" They sell products with no stock. They sent half of my order. No label printer. They never sent me an email, or let me know. I had to chase them. "We have none in stock, we get more in on the 10th December" consumer affairs time. Do not bother with Munbyne.
DO *NOT* USE THEM
A couple weeks ago I bought one of Munbyn’s 203-dpi shipping label printers. It wasn’t bad, but since it didn’t fit my needs yesterday I contacted them asking if it would be possible to return the printer and apply any eventual refund amount to the purchase of an higher model. The result of that interaction is I’ll never buy any Munbyn product ever again. Here’s why.
1) Their return policy makes returning items impossible for 99.8% of clients.
2) The support rep’s reply to my aforementioned request was as condescending and borderline insulting as it can get and the “counteroffer” they made was a joke (and it’s not the first time I get this kind of rude response from Munbyn agents).
3) They don’t treat EU customers the same way as US and UK ones (several models and colors are missing from the EU site for no valid reason).
I’ll be avoiding Munbyn like the plague and recommend everyone to do the same.
Great offer on the 405B printer
Great offer on the 405B printer. Was a little confusing trying to get the best offer, especially as Black Friday brought the price down further after I had paid a small premium for a special offer. In any case, it was a pretty good deal. Had problems connecting with bluetooth to my phone and my PC. In the end, I used USB on the PC and bluetooth on the android phone. It seemed to solve the problem. The printer itself works fantastically well but I am a little disappointed with the pricing of the lables. There are a great variety to choose from but I feel some purely ' lable bundle deals' would be a good idea. I am a little disappointed that the editing suite is mainly on the android system. Would be much better if a Windows system design app could be utilised to print from the PC without using the windows printer settings.
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