MUNBYN Avaliações 1.839

O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

My order was missing one of the labels ordered. The customer service I received when I reached out exceeded my expectations. Munbyn was apologetic and assured my product would arrive. It actually c... Ver mais

Avaliado com 5 de um total de 5 estrelas

I'm absolutely thrilled! The printer (AirPrint 941AP) was delivered very quickly. Installation on my iPhone and Mac was very easy and fast. The printer does exactly what it's supposed to, flawl... Ver mais

Avaliado com 5 de um total de 5 estrelas

Da meine Anmeldung bei "MUNBYN" aus Versehen geschehen ist, kann ich natürlich nur eine begrenzte Erfahrung wiedergeben. Nach der Reaktion aber, seitens "MUNBYN", war ich doch sehr angenehm überrascht... Ver mais

Avaliado com 5 de um total de 5 estrelas

I rarely leave reviews, but this one is absolutely deserved. ⭐⭐⭐⭐⭐ I purchased my MUNBYN product about 6 months ago, and recently ran into an issue. I honestly didn’t expect much support afte... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Gráfica
  2. Gráfica de Rótulos Personalizados
  3. Loja de materiais de escritório
  4. Atacadista de materiais de escritório
  5. Loja de impressoras e scanners

Escrito pela empresa

Founded in 2017, "MUNBYN" is a young new brand that not only inherits the fine traditions but moves with the times and introduces new concepts: speed, stability, and energy conservation. We are hoping for more appropriate solutions to retailing, logistics, warehousing, and catering industries and achieving the goal - MORE CHOICE FOR YOUR GROWING BUSINESS


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Avaliado com 1 de um total de 5 estrelas

Awful company.

Awful company.
Had a faulty (dangerous) printer from them. At first they refused to refund and would only offer 30% off another.
Finally agreed to refund and money has been sent to an old bank account. Bank have confirmed they haven’t had it and Munbyn won’t help. I get a response from them every few days just saying they’ve sent it, that’s it. Terrible service and I still have no refund.

14 de novembro de 2025
Avaliação não solicitada
logotipo da MUNBYN

Resposta de MUNBYN

Thank you for your feedback. We would like to clarify the situation regarding your order and address your concerns.

Your order was placed in January 2023, and our warranty period is two years. However, you contacted us for a refund 9 months after the warranty period had expired. Despite this, we offered you a 30% refund as a goodwill gesture, which you declined, insisting on a full refund. When we agreed to process the refund, we discovered that due to the extended time that had passed, our system no longer supported the refund process. As an alternative, we offered to convert the refund into an equivalent store credit, but this was also declined.

Additionally, we have noticed that all of your reviews have been negative, and during our communications, there were instances where you made threats to push us into accepting proposals that are unfair to the seller. Based on this, we cannot rule out the possibility that you may be a professional negative reviewer.

Finally, we recommend that you seek assistance from your payment bank to resolve this matter. If we receive a chargeback request from your bank, we will provide the necessary explanation and cooperate accordingly.

Thank you for your understanding.

Avaliado com 5 de um total de 5 estrelas

amazing team

They are just amazing , support team eager to help with goods
Excellent store with great service members

14 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Durable and outstanding customer service

Warehouses can be tough environments, but the Munbyn scanner handles it with ease. The body feels rugged and solid, resistant to drops and daily wear. It’s also lightweight and ergonomic, so our staff can use it for long shifts without fatigue. The long-lasting battery easily powers through a full day of scanning, even with heavy use.

Munbyn’s customer support deserves special mention. Their team is responsive, knowledgeable, and quick to help with setup or troubleshooting. When we had a question about wireless pairing, they replied within hours with clear, step-by-step instructions. That level of service really sets them apart from other brands we’ve tried.

3 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Really great product

Really great product for my small business. I made an error with my delivery address due to auto fill and customer services were so helpful getting my order to me.

6 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Part of our shipment did not arrive

Part of our shipment did not arrive. Contacted customer service, received almost immediate response. Quickly provided resolution and arranged for replacements within an hour of contact. Very easy to contact and speak with. Looking forward to working with the company again in future

4 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A pleasure to use — reliable, clean, and beautifully made

I use my Munbyn printer for shipping labels and studio organisation, and it’s genuinely one of those tools that makes daily work feel smoother. It’s quick, quiet, and the print quality is excellent every time — no jams, no wasted labels. I also love the minimalist design; it fits perfectly in a creative workspace. It’s rare to find something that combines practicality and good design so well.

30 de outubro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

It’s a great tool

I love working with my Munbyn printer to help with my small business. It is convenient to use and helpful for non-tech savvy people like myself. My only critique is that I wish troubleshooting was easier.

10 de setembro de 2025
Avaliado com 5 de um total de 5 estrelas

Great customer service

I bought a label printer in 2023 and it worked fine for 18 months, I had an issue with the feeder and the customer service team helped me resolve it asap - even after that length of time, highly recommend both for their products and customer service

22 de outubro de 2025
Avaliação não solicitada

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