MyVehicle.ie Avaliações 

Resposta da MyVehicle.ie

18 de jul. de 2025

Hi Pat,

Thank you for your feedback, though we must firmly disagree with your characterization of our report as a "waste of time."

To clarify your main concern: you were seeking an Irish NCT history report similar to the UK's MOT system. While we completely understand the value of detailed MOT-style data, unfortunately, this is a limitation imposed by the NCT/CVRT authorities in Ireland themselves, not by us.

Unlike the UK's DVSA, Irish CVRT/NCT data is not made publicly available. This means no private company, including ours, has access to NCT test results, fail sheets, or detailed readings.

We have made ongoing efforts to lobby for this data to be released into the public domain but as it currently stands, these are private entities who choose not to disclose this information.

Despite this limitation, our reports still provide significant value:

We provide accurate NCT due and completion dates, which are legally accessible.

We cross-reference vehicle histories with multiple proprietary databases, offering insights on write-offs, imports, mileage discrepancies (where records exist), finance checks, and much more.

For UK imports, where MOT history exists, we include this data.

Stating that our service is a “waste of time” because it doesn’t offer something no one in Ireland legally can is actually unfair to the work we do in providing the most comprehensive vehicle history reports legally possible in Ireland.

If your expectations were specifically tied to MOT-style data, we are sorry this was not fulfilled but this is beyond our control as you may appreciate.

We’re always happy to clarify what data is available, and we encourage constructive feedback but it’s important to clarify when expectations do not align with what is currently possible under Irish data-sharing regulations.

Best regards

Resposta da MyVehicle.ie

9 de jul. de 2025

Thank you so much for your kind words and 5-star review! We're thrilled to hear that you found our team trustworthy and easy to work with. Providing a seamless and honest experience is always our top priority, and it means a lot to know we delivered on that. We truly appreciate your support and look forward to serving you again in the future!

Resposta da MyVehicle.ie

3 de jul. de 2025

Hi Tommy,

Thank you so much for the fantastic 5-star review!

We're thrilled to hear you found our service helpful and packed with useful information.

It's great to know we could assist you in your car-buying journey. Your recommendation means a lot to us!

If you ever need anything in the future, we're just a click or phonecall away.

Best regards

Resposta da MyVehicle.ie

1 de jul. de 2025

Hi Florin,

Thank you so much for your fantastic 5-star review! We're thrilled to hear you had an excellent experience with us.

Your recommendation means a lot and motivates the whole team to keep delivering top-quality service.

Looking forward to helping you again in the future!

Kind regards.

Resposta da MyVehicle.ie

30 de jun. de 2025

Hi Tom,

Thank you very much for your kind words and for taking the time to leave a 5-star review.

We are truly grateful for your continued support over the years. It’s always a pleasure working with professionals like yourself, and we’re delighted to hear that you find our information accurate and invaluable to your business.

At VMS, we strive to maintain the highest standards of professionalism and reliability, and it’s rewarding to know that our efforts are making a real difference.

We look forward to continuing our strong relationship with you and supporting your success in the motor trade.

Warm regards,

Resposta da MyVehicle.ie

1 de jul. de 2025

Hi Gerard,

Thank you so much for your continued support over the past 10 years!

We're truly grateful for your kind words and 5-star review!

It's great to hear that you've found our information accurate and our response times quick.

Our team is always here to help, and your trust means a great deal to us.

Thank you and kind regards.

Resposta da MyVehicle.ie

27 de jun. de 2025

Thank you for taking the time to leave such a positive review.

We're delighted to hear that you received great service and found Liam to be courteous and professional.

Your feedback means a lot to us, especially coming from a fellow member of the motor trade.

We truly value your support and look forward to working with you again in the future.

Best regards,

Resposta da MyVehicle.ie

Atualizado em 27 de jun. de 2025

Hi Damien,

Thank you so much for your kind words and for taking the time to leave this fantastic review!

We're delighted to hear that you're finding value in your VMS account for history checks and trade-in iCAP valuations.

It's especially great to know that Liam has been able to support you effectively and we will be sure to pass on your positive feedback to him.

We are continually proud to serve professional members of the trade like yourself, and it's wonderful to hear that VMS is helping you meet your needs.

We truly appreciate your continued support and look forward to working with you well into the future.

From all the team at VMS, thank you!

Resposta da MyVehicle.ie

27 de jun. de 2025

Hi Mossy,

Thank you so much for your 5-star review and kind words!

We're delighted to hear that you found the history check thorough and our support team helpful.

Providing accurate information and reliable assistance is what we strive for, and it's great to know it's making a difference.

We truly appreciate your support and look forward to assisting you again in the future.

Best regards,

Resposta da MyVehicle.ie

27 de jun. de 2025

Hi Noreen,

Thank you so much for your wonderful 5-star review! We're truly grateful for your continued support over the past 10 years. It's fantastic to hear that you find the platform easy to use, great value, and transparent and that's exactly what we try to aim for.

Your recommendation is very much appreciated, and we’re committed to continually improving and adapting our services to meet our customers needs. Thanks again for being such a valued part of the MyVehicle.ie community!

Warm regards,

Resposta da MyVehicle.ie

16 de jun. de 2025

Hello Michelle. Thank you for your feedback, and we're sorry to hear you were disappointed with your experience on MyVehicle.ie.

It looks like you purchased our VRT & NOx Calculator Check, which is specifically designed to provide VRT estimates and NOx charge information for imported vehicles. This check does not include the full vehicle history.

For detailed information such as mileage verification, write-off status, or previous damage, we recommend selecting the Full Vehicle Check, which offers the most comprehensive data available.

We understand it can be frustrating to realize after purchase that a different report was needed, but as you may appreciate, we have no control over the choice of reports that our customers purchase.

If you'd like, our customer support team would be happy to assist you further and clarify what each report offers. Please feel free to reach out to us directly at info@myvehicle.ie.

Kind regards,
The MyVehicle.ie Team

Resposta da MyVehicle.ie

13 de jun. de 2025

Hi John,

Thank you so much for your fantastic 5-star review!

We’re thrilled to hear that you found the report detailed and, most importantly, that Rory was able to assist you so helpfully over the phone. Rory is a valued member of our team, and it’s always wonderful to see his dedication and professionalism recognised.

We’ll be sure to pass along your kind words to him — feedback like yours truly means a lot to all of us here at MyVehicle.ie. Thank you again for your recommendation and for choosing our service!

Warm regards,
The MyVehicle.ie Team

Resposta da MyVehicle.ie

13 de jun. de 2025

Thank you so much for your thoughtful and heartfelt review! We're truly glad to hear that your experience with us stood out during what can often be a challenging journey when buying a second-hand car. We understand how important it is to get it right the first time, and we're happy to know we could help make the process clearer and more reassuring for you.

Your kind words about our communication mean a lot to us as because as a team we pride ourselves on being available and responsive, whether by phone or email.

Thank you again for choosing MyVehicle.ie, and we wish you all the best on the road ahead!

Warm regards from all the team at MyVehicle.ie

Resposta da MyVehicle.ie

9 de jun. de 2025

Hi Donal. Thank you for your review.

As can happen with certain vehicles, due to the shortage of similar vehicles currently available, we were unable to confidently produce an automated valuation on this vehicle.

In these situations it is assigned to a qualified member of our vehicle valuation team, who will review and return an accurate valuation within the timeframe promised by the end of of the business day on a Monday as shown below and which was also highlighted when you made your purchase.

*Please be advised, Manual Valuation requests submitted after 12pm on Friday may not be returned until close of business on the following Monday."

Your order was received by us at 15:29 pm after 12pm on Friday afternoon and your report has already been re-sent well within the timeframe promised as part of our service.

In light of this, and as we have fulfilled our promise, can we invite you to update your review to reflect this fulfilled iCAP valuation service.

Thank you and kind regards.

Resposta da MyVehicle.ie

5 de jun. de 2025

Hi Colette,

Thank you so much for your fantastic 5-star review! We're thrilled to hear that our service helped you avoid a costly mistake as that's exactly why we do what we do. It's great to know the vehicle history check gave you peace of mind and real value for your money.

Wishing you the best of luck in your continued search, and we're always here if you need us again!

Warm regards,
The MyVehicle.ie Team

Resposta da MyVehicle.ie

3 de jun. de 2025

Thank you for taking the time to share your concerns. We are sorry to hear that the report did not meet your expectations, and we appreciate the opportunity to respond.

At MyVehicle.ie, we aim to provide comprehensive and transparent vehicle history reports using the best data available from a wide network of trusted sources across the motor industry. However, we must clarify that we do not create or alter this data. Our role is to retrieve and present existing records as they are provided to us by third-party suppliers.

Mileage information is one of the most commonly requested data points, and we source this from official entries made at various stages in a vehicle's life cycle. Despite accessing hundreds of millions of records, there are instances where data may be missing, inconsistent, or not regularly updated.

While we regret that you feel the report lacked value, we must respectfully point out that a vehicle history check aims to highlight all available data, including any anomalies. The presence of limited data or gaps does not indicate an error in our service, but rather reflects the limitations of the source data itself. This approach is standard across the industry in Ireland, the UK, and internationally.

Nonetheless, we understand that this can be frustrating but again, we must reiterate that we do not make up mileage readings for a vehicle and the lack of a mileage record is certainly not a failing in any way on a report or the data provider. We can only provide what has been digitised for this particular vehicle. If it has not been digitised and disseminated to third parties and available on databases, we cannot possibly have it and most of our customers and trade clients are aware of this limitation of mileage readings and this is the same for all vehicle data providers all over the world.

We would also like to point out that this vehicle was only imported into this jurisdiction on 23/10/2024 and has not yet built up a substantial digitised record in this country.
Therefore, your remarks may be somewhat unfair and misrepresent the limitations inherent in newly registered or recently imported vehicles, which naturally may not yet have a fully developed mileage history within our data sources.

With regard to service records, these are normally paper documents or stored digitally with a dealership and are not disclosed to third parties. It's important to recognize that the absence of service history in the report is not due to an oversight but rather reflects the standard scope of information provided by vehicle history check services in Ireland. We recommend consulting the vehicle's physical service book or contacting previous owners or service providers directly for detailed maintenance records.

We hope this clarifies the limitations inherent in vehicle history reports and assists you in making informed decisions.

Best regards,

Resposta da MyVehicle.ie

26 de mai. de 2025

Thank you so much, Diana, for your fantastic 5-star review! We are delighted to hear that we could give you peace of mind during your car-buying journey. It's great to know you found our service affordable, informative, and helpful — and that our customer support stood out to you. We really appreciate your recommendation and look forward to helping you again in the future!