Very poor customer service. Couldn't find any info on vehicle I was interested in & promised refund. 2 months later still no sign. Had looked for bank details/ PayPal info to refund but as initial pa... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Hi I find My Vehicle very accurate, consistent and helpful in their response when contacting them as regards any if there services or information required I sent an email asking had I any free... Ver mais
A empresa respondeu
From the moment Rory Kavanagh "entered the building", his attention to detail, due diligence, quick and thorough responses are second to none. No matter what my query - small or large - he gives it... Ver mais
A empresa respondeu
Called about 2 minutes before closing. Justin could not have been more patient and helpful. He helped me so much, shared great knowledge, & gave me some very good & useful advice. Was incredibly grate... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Leading provider of Car History Checks, Valuations & Reports on Irish & UK registered vehicles. Only we provide Damage Alerts. Click now for a full vehicle history check.
Informações de contato
Damastown Close, D15DC03, Dublin 15, Irlanda
- +353 (0) 1 9121205
- marketing@myvehicle.ie
- myvehicle.ie
3,6
Bom
149 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I strongly recommend VMS I’ve been a…
I strongly recommend VMS I’ve been a customer for a few years extremely responsive to help when it’s needed or further information when required my contact is Rory Kavanagh always easy to deal with makes running my business much easier
17 de outubro de 2024
Avaliação não solicitada
Resposta da MyVehicle.ie
Thank you so much for your kind words and positive review! We're thrilled to hear that you had a great experience. Your support means the world to us and keeps us motivated, thanks again.
The website is easy to use
The website is easy to use. History checks provide peace of mind. We run checks all of the time. The checks are thorough. We deal with Rory. Rory is extremely helpful and always available via phone. My brother has been dealing with Rory for six or seven years and has never had a problem.
17 de outubro de 2024
Avaliação não solicitada
Resposta da MyVehicle.ie
Thank you so much for your kind words and positive review! We're thrilled to hear that you had a great experience. Your support means the world to us and keeps us motivated, thanks again
Brilliant Service
Couldn't recommend this company enough, we have been using the service for years now and it has become an integral part of our operation,
Rory is always on hand for any issues or queries that you may have.
17 de outubro de 2024
Avaliação não solicitada
Resposta da MyVehicle.ie
We're so grateful for your positive review! It's always heartwarming to know that our work has made a positive impact. Thank you for taking the time to share your experience.
Have been using this company for maybe…
Have been using this company for maybe 6 yrs roughly and found them to be very professional and prompt with their responses. Would highly recommend them to anyone buying a car.
17 de outubro de 2024
Avaliação não solicitada
Resposta da MyVehicle.ie
We're so grateful for your positive review! It's always heartwarming to know that our work has made a positive impact. Thank you for taking the time to share your experience.
Resposta da MyVehicle.ie
Thank you for taking the time to share your experience.We're absolutely delighted to read your fantastic review.
Great company have been using for a few…
Great company have been using for a few years Kathryn goes above and beyond in her customer support
17 de outubro de 2024
Avaliação não solicitada
Resposta da MyVehicle.ie
Thank you so much for your kind words and positive review! We're thrilled to hear that you had a great experience.
Use to check every car we buy in
Use to check every car we buy in. and support always helpfull and fast.
16 de outubro de 2024
Avaliação não solicitada
Resposta da MyVehicle.ie
Thank you so much for your kind words! We are thrilled to hear that you had a positive experience. Your feedback is invaluable to our team, thanks.
Checks out all boxes!!
Been using VMS over a year on car checks. Must say theyre one of the best out there. Kudos especially to Rory and his team. Rory absolute professional, friendly on the ball to revert back and assist you in every way. Never once been disheartened. Challenge buying a car in the first place. These guys take the hassle out of it. Thanks and keep up the good work
16 de outubro de 2024
Avaliação não solicitada
Resposta da MyVehicle.ie
We're absolutely delighted to read your fantastic review. Your feedback is invaluable and helps us continue to improve. Thank you!
Ok but no Mileage Checks
Reasonably useful information but no mileage checks at all is a big drawback
3 de outubro de 2024
Avaliação não solicitada
Resposta da MyVehicle.ie
Hello Gerry,
We do supply mileage readings if available but I'm sure that you can understand that mileage readings on every vehicle cannot be guaranteed by any company, as full mileage coverage for every single vehicle in the country is virtually impossible.
MyVehicle.ie currently have a mileage database of over 10 million mileage readings on over 1.2 million unique Irish vehicle registration numbers and over 100 million UK readings but in this instance, the registration number in question is one of those numbers which is not in our database
The previously asked questions section of the website points out that there is a possibility that no mileage readings will be recorded for a particular vehicle.
MyVehicle.ie seeks to provide our customers with the best service possible and as part of that service, we look to obtain as many mileage readings as we can but as our terms and conditions state, the company does not hold nor does it warrant that it does hold a database of odometer readings for all vehicles and accordingly it will only be able to provide a report in relation to an odometer reading for a particular vehicle if that vehicle’s odometer reading is already on the company's database.
The National Car Test (NCT) Service, nor the Commercial Vehicle Roadworthiness Testing (CVRT) centres do not share their data with any third party company due to what they deem to be “Data Protection” concerns.
MyVehicle.ie are continuously lobbying for this mileage data to be released to third party companies like ourselves in our to protect consumers against “clocking”, which is on the increase in Ireland.
Helps When You are New in Ireland
I just moved to Ireland from another EU nation. Buying a Used car is always a gamble. But, thanks to your reports. It was very helpful for me in buying my first car in ireland. I have avoided buying a vehicle which has a finance outstanding and mileage discrepancy. I bought another one after checking your report, thankfully everything was alright and the recommended price was close what i paid.
24 de julho de 2024
Avaliação não solicitada
Resposta da MyVehicle.ie
Thank you Mohd for your kind review! We’re thrilled to hear that our reports helped you in purchasing your first car in Ireland. Avoiding vehicles with finance outstanding and mileage discrepancies is crucial, and we’re glad we could assist in making your experience smoother and more secure.
Congratulations on your new car! We wish you many happy and safe miles ahead.
Best regards.
I was disappointed with the car check
Disappointed with the car check , not great value for money.
Didn't get a vrt costs.
So in my opinion it was incomplete.
2 de julho de 2024
Avaliação não solicitada
Resposta da MyVehicle.ie
Hello David,
Thank you for contacting us and we apologise if there was a delay in you receiving your VRT estimate .
We have re-sent the report to you via email.
As you are carrying out a business yourself, we are sure you can appreciate that most customer service issues can be resolved and expectations exceeded after an issue is resolved.
It is a pity, therefore, that we were not afforded the opportunity to assist you before a review was made as we are always here to assist our customers as soon as possible.
If you could remove the 2 star Trustpilot review that would be preferable, but if not, please could upgrade your review to reflect our assistance and the resolvent of the matter that would be great also.
Please do not hesitate to contact us if you require any further assistance.
First-Time Car Buyer Here Order ID…
First-Time Car Buyer Here Order ID 501431718! Huge Thanks to MyVehicle.ie and their amazing customer service team, Specially Graham! I was really stressed before but having detailed information upfront made a huge difference in my car buying experience. It felt great knowing I was making an informed decision, and not just taking a chance on a random car.
31 de maio de 2024
Avaliação não solicitada
Great service
Great service . Stop me buying car that was damaged.
1 de junho de 2024
Avaliação não solicitada
I'm writing to share my incredibly…
I'm writing to share my incredibly positive experience with Car Reg Check Company myvehicle.ie. I was recently in the market for a volkswagen passat and found one that seemed like a great deal. However, before taking the plunge, I decided to get a car history check ref number 524481590.The process of ordering and accessing the report was incredibly user-friendly. It only took a few minutes to get a detailed breakdown of the car's history. The report revealed some crucial information that I would have otherwise missed. It showed that the vehicle was imported from UK and it was involved in an accident. Tax had expired for more than 6 months. NCT gaps ,etc. Thanks to this information, I decided not to move forward with the purchase. This could have saved me a lot of money and hassle down the road with potential repairs.
27 de maio de 2024
Avaliação não solicitada
Myvehicle.ie…
Myvehicle.ie provides a brilliant service to anyone considering purchasing a vehicle, it is essential everyone purchasing a secondhand vehicle do a history check on the vehicle first, some of the vehicles I was contemplating purchase had some serious issues that I was not made aware of by the garages selling the vehicles, only for Myvehicle.ie I would not have known of the issues, it is money well spent, and when it comes to buying a secondhand vehicle my advice is buyer beware .
8 de maio de 2024
Avaliação não solicitada
Resposta da MyVehicle.ie
Thank you Denis for taking the time to leave us a 5 star rating; it's much appreciated and we are very happy to be of assistance to you. Kind regards.
MyVehicle exceeded all expectations!
MyVehicle exceeded all expectations! Exceptional selection, outstanding service, and seamless purchasing process. The staff was knowledgeable, friendly.
Highly recommend for anyone in Ireland looking for a top-notch car buying experience!
26 de abril de 2024
Avaliação não solicitada
Very disappointed I tried 2…
Very disappointed I tried 2 registration numbers costing €15 put in sterling costs of the cars and instead of £12000.00 came up as £1200.00 thinking it was me I tried a different case put in £9500.00 and report says £950
25 de abril de 2024
Avaliação não solicitada
MY VEHICLE. IE
I purchased a bundle car check costing 39euro,s from My vehicle as I was purchasing a classic Ford Capri and I wanted to see the history of the vehicle mot s and nct.
I ended up getting 1 mot report with information I can get for free on the UK mot web site. Myvehicle clearly stated all mot history and nct would be in the report but all I got was 1 mot report!!
So I rang them and they told me that I got what I payed for and I would not be reimbursed.
So if your looking for history check on your next car purchase I would stay well clear of this website .
thieves!!
14 de abril de 2024
Avaliação não solicitada
Resposta da MyVehicle.ie
Hello Colm,
Thank you for your comments. We are sorry that you feel that way but we have absolutely no control over the data that is available and digitised against any vehicle. As you may appreciate, we do not create the record, but compile reports based on pre-existing data which is from all across the automotive industry. Our data is used by the entire industry, including hundreds of dealerships, most insurers, banks, finance houses, government agencies and almost all vehicle assessors in the country. If an extremely old vehicle is lacking certain kinds of data, this is not a fault of the vehicle history check and most of our customers and clients recognise this fact and that it is virtually impossible to have every kind of data that could be possible for a vehicle and this is most certainly true of mileage and MOT data in particular. Please note that if the MOT, who is in a totally different jurisdiction, has not provided data for this particular vehicle, it is impossible for us to have this and provide it. The UK VRM in question, A125YHR is not found in the MOT system and so we cannot be any more clear that the information you require has not been made available by this agency and so we cannot make it appear on a check if they have not recorded MOT details. With regard to expectations, you stated that "Myvehicle clearly stated all mot history and nct would be in the report". We must say that nowhere on our trade and public websites do we guarantee or promise these details. We can only check databases for such information but no history check provider in the world guarantees this kind of data. We are positive that you can understand that there are certain things that are beyond our control. On a positive note, you have two additional checks remaining with promo codes that have no expiry date and hopefully if and when you choose to use these, you will understand fully why the vast majority of automotive-related businesses choose us as their preferred data source. We hope this has answered your question.
Thank you and best regards.
Mileage
This car was a taxi
Last record of mileage in UK is 152k miles
The last NCT show in 2023 shows 139k miles
How was this not shown according to new add 159k on it
I want my money back please
6 de abril de 2024
Avaliação não solicitada
Excellent service
Excellent service, first stop when purchasing a car.
5 de abril de 2024
Avaliação não solicitada
Resposta da MyVehicle.ie
Hello Barry,
Thank you so much for your kind words! We're glad to hear that you had a great experience with us. If you need anything else, please don't hesitate to reach out. Thanks again!
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