MyVehicle.ie Avaliações 

149
•
O TrustScore é 3.5 de um total de 5

3,6

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Very poor customer service. Couldn't find any info on vehicle I was interested in & promised refund. 2 months later still no sign. Had looked for bank details/ PayPal info to refund but as initial pa... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Hi I find My Vehicle very accurate, consistent and helpful in their response when contacting them as regards any if there services or information required I sent an email asking had I any free... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From the moment Rory Kavanagh "entered the building", his attention to detail, due diligence, quick and thorough responses are second to none. No matter what my query - small or large - he gives it... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Called about 2 minutes before closing. Justin could not have been more patient and helpful. He helped me so much, shared great knowledge, & gave me some very good & useful advice. Was incredibly grate... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Veículos e Transporte

Escrito pela empresa

Leading provider of Car History Checks, Valuations & Reports on Irish & UK registered vehicles. Only we provide Damage Alerts. Click now for a full vehicle history check.


Informações de contato

3,6

Bom

O TrustScore é 3.5 de um total de 5

149 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

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3,6

Todas as avaliações

(149)

29 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Review from someone with a car addiction.

I have used myvehicle.ie several times before buying a vehicle and it has saved my bacon before.

The staff are very friendly to deal with and I currently use no other service other than myvehicle.

22 de julho de 2022
Avaliação não solicitada
logotipo da MyVehicle.ie

Resposta da MyVehicle.ie

Thank you for using our services again and for your kind comments James. We are happy to be of service.

Avaliado com 5 de um total de 5 estrelas

Excellent website to use if your…

Excellent website to use if your thinking of buying a used car. Fantastic history and finance checks available on this site and I will definitely recommend this service to friends and colleagues to save them both time and money 100 % 😊👍! Keep up the good work lads!!!!!

21 de julho de 2022
Avaliação não solicitada
logotipo da MyVehicle.ie

Resposta da MyVehicle.ie

Thank you Ciara for an excellent review and a positive thumbs up!. We always strive to provide a great service to all our customers.

Avaliado com 5 de um total de 5 estrelas

Fantastic service definitely recommend…

Fantastic service definitely recommend great peace of mind

21 de julho de 2022
Avaliação não solicitada
logotipo da MyVehicle.ie

Resposta da MyVehicle.ie

Thank you for a fantastic review Nicola. We always love to get positive feedback from our happy customers. Best regards!

Avaliado com 5 de um total de 5 estrelas

Great service !

Great service !! Incredibly useful ..

21 de julho de 2022
Avaliação não solicitada
logotipo da MyVehicle.ie

Resposta da MyVehicle.ie

Thank you so much Gillian. We are happy that you found our services useful and value your positive review.

Avaliado com 5 de um total de 5 estrelas

Great service and happy with my report

Great service and happy with my report, thank you

12 de julho de 2022
Avaliação não solicitada
logotipo da MyVehicle.ie

Resposta da MyVehicle.ie

Thank you Nazar for your positive review and we are glad you were happy with your report. Happy Motoring from the MyVehicle.ie Team.

Avaliado com 4 de um total de 5 estrelas

Bought 7.5 euro report and found it…

Bought 7.5 euro report and found it useful and easy to understand.

11 de julho de 2022
Avaliação não solicitada
logotipo da MyVehicle.ie

Resposta da MyVehicle.ie

Thank you for taking the time to share your rating with us and we are glad that the report was helpful. Warm regards.

Avaliado com 1 de um total de 5 estrelas

Waste of €15

Bought the report for 15 euro. The report stated that VAT was owed on the vehicle which I can confirm is a NI reg car, making the VAT claim incorrect. I rang and spoke to Gavin who was sure that this was indeed correct and tried to persuade me this is the case. I don't think he or the system understands that VAT is only due on new vehicles or vehicles less than 6 months old. Waste of time and money! None the wiser after paying and I don't care what government companies use the site go off and spend your money elsewhere, its rubbish and the if you do make the mistake of buying it goodluck trying to convince the know it all on the phone otherwise. Speak or use a website in the know

22 de junho de 2022
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Okay service

Okay service, but for the love of god stop spamming me with emails. I paid and used your service to get some information on a bike I was buying, that's all I wanted, so stop trying to upsell stuff I don't need or want....ffs

I got five emails, not one, so the response that you send "one" isn't really true.

12 de junho de 2022
Avaliação não solicitada
logotipo da MyVehicle.ie

Resposta da MyVehicle.ie

Hi Catherine,

Thank you for your reply.

We have looked into your query and can provide the following reasoning to you:

The first email that your received included your initial report. You then updated the mileage on this vehicle, which is why we issued you with a second email in order to include this within your update report.
The third and forth emails are simply to remind you of the importance in running a finance check on this vehicle, as so many people either forget to do this or feel it's not relevant to them. Unfortunately we deal with many cases on a regular basis were individuals are caught out with outstanding finance, which is why we encourage this check.
The fifth email was the complimentary two week breakdown cover policy document that you chose to availed of.

Thank you and warm regards,
MyVehicle.ie

Avaliado com 2 de um total de 5 estrelas

Con job.

Absolute con job. Looking at buying a car from Northern Ireland and the dealer said it doesn't need customs to be paid when importing to the South.
Bought this report for €7.50 that just adds vat and customs regardless, but it's not specific to the car I'm looking at.
It can't know I'm due to pay customs when it doesn't know what country the car is registered in, and on what dates.
Feel robbed and none the wiser.

12 de junho de 2022
Avaliação não solicitada
logotipo da MyVehicle.ie

Resposta da MyVehicle.ie

Thank you for your review and we are sorry that you have perceived the Customs and VAT estimation to be lacking in some way, but we are happy to have the opportunity to highlight how the estimation should be understood.

Our reports are also used extensively by the Entire Automotive Industry through our parent company VMS (Vehicle Management System).

The vehicle in question is a Great Britain registration and not a Northern Ireland plate, and so an automatic estimation system can only go from the registration supplied and we would have no way of knowing the vehicle's status in Northern Ireland prior to January 1, 2021. Additional proof of this would also be required by Revenue, such as a ferry ticket showing the date of importation in Northern Ireland

As an NI registration is not available, the report can only estimate for a GB registered vehicle which may be liable for Duties.

With regard to an estimation being specific to the car, it should be noted that this is an estimation tool. It will return an estimation based on user input. The VAT rate is actually set and specific, and so is the Duty rate which returns an estimate based on the value of the vehicle input by the user. The report also returns a clear breakdown of the calculation.

Based on the GB registration and in the absence of proof that the vehicle was imported into NI a correct estimate was produced. The report showed that the vehicle can be subject to Duty as the country of Origin is Thailand and therefore, outside of the EU. Ultimately, it is only Revenue that can calculate the tax payable to a specific vehicle which is calculated on the day of inspection at the VRT office along with all documentation required, which includes a Customs Declaration.

You may find the information below somewhat helpful. with regard to Registering vehicles brought into Northern Ireland before 1 January 2021.

Thank you and warm regards,
MyVehicle.ie


Registering vehicles from Northern Ireland (NI)
A vehicle brought into Northern Ireland (NI) before 1 January 2021 and has remained there since, can be registered in the State with no customs obligations.
However, proof on the vehicle’s status in Northern Ireland prior to 1 January 2021 will be required, for example:
a ferry ticket showing the date of arrival in NI, and which clearly identifies the specific vehicle
a copy of an invoice from a transport company identifying the vehicle and delivery date
tax and insurance details indicating use in NI
or
a copy of the V5 showing the last registered keeper in NI and a date of registration to that keeper prior to 1 January 2021.

Registering vehicles whose first UK registration after 31 December 2020 is in Northern Ireland
A vehicle first registered in Northern Ireland after 1 January 2021 can be registered in the State without providing proof of its customs status where it meets the following conditions:
the registration in Northern Ireland was the first registration of the vehicle in the UK
and
the vehicle has never been exported and/or re-registered in Great Britain or any other country outside of the EU.


Avaliado com 1 de um total de 5 estrelas

Just paid €7.50

Just paid €7.50, for information I already knew, I only wanted to check milage. I wasn't looking for a vrt charge as the car is on irish plates, as when my report came 9 pages long the first 2 were clear, the rest were blurred. Don't waste your money, right after this review, the company emailed me which feels threatening a long winded complaint.

Further to our previous response to your complaint, we must reiterate that we have absolutely no control over the report choice a customer makes and when a customer chooses the wrong report, it certainly is ill-advised to leave what could be considered a libelous public statement in a review.

What has been put into the public domain, namely, that our service is “false” is not a verifiable fact. MyVehicle.ie along with our parent company, VMS (Vehicle Management System) are bona fide companies that are highly regarded in the automotive, insurance, banking and finance industries.

The statement you made is simply not correct and any perception you may have is not based on any mistake on our part but based on your own choice of report. We are sure you can appreciate that we have absolutely no control over the choice a customer makes. We are now kindly requesting that you immediately remove your Trustpilot review please.

May we also please remind you that you use our website at your own discretion and you agree to all the terms and conditions of its use. To accept these terms, choose a wrong report service, and then claim that you received ‘false’ information is certainly unfair to say the least. We trust you understand our determination to counter any unfair statements made against us. Please be aware also, that an estimation by a third party is never to be seen as a guaranteed final Revenue VRT charge payable.

With that said, we do understand that mistakes like this can happen from time to time and you may have thought you were purchasing a full vehicle history check and purchased a VRT estimate in error, so on this occasion, we are happy to offer you a full check at a discounted price of €27.50 if you wish to accept.

19 de janeiro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic service and a must before you buy a vehicle

I was about to purchase a van for work and decided to have MyVehicle.ie run a search on a vehicle and lucky for me it turned out that there was Hire Purchase issues still on the vehicle . This was really useful because if I purchased the vehicle the hire purchase agreement would follow me. MyVehicle staff were so professional and easy to deal with and I’m sure they saved me thousands of Euro. Needless to say I didn’t buy the van . Thanks My Vehicle.ie

7 de maio de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service and great people

I bought a bundle from them with 3 reports. Graham was very kind and went through the report with me over the phone while highlighting any potential issues with the vehicle and providing a great advice. Unfortunately I didn't get the first vehicle I looked at so I was glad I bought the bundle (which worked out cheaper).
I wouldn't hesitate in recommending them. Great service and great people.

1 de fevereiro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service

Website provided me with information on car that was unknown and made a big impact on not buying the car. Great service to have

5 de novembro de 2020
Avaliação não solicitada

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