Arrived on time , staff was very helpful. Whole job took a bit over 2h (as told). ADAS. calibration has been carried out right after windscreen replacement. Another happy customer can recommend... Ver mais
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Localização
Trocar localização240 Springhill Parkway, Baillieston, G69 6GA Glasgow, the Glasgow area, GB
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Veja o que dizem as avaliações
First, they made an appointment as soon as possible. They time management was precise and on time. The lady who works in the reception room is absolutely kind, patient and helpful. As English is not m... Ver mais
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The guys had a difficult job to do, with our 1960 Buick Electra curved back window. They were nothing but professional at every interaction and we can't thank them enough. If you have an old classic,... Ver mais
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Had a windscreen replaced. Service was fantastic. Steven sourced the new windscreen within a day and had it on an overnight transport, ready to be fitted the following day. Communication was great, le... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre National Windscreens - Glasgow
Escrito pela empresa
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Informações de contato
240 Springhill Parkway, Baillieston, G69 6GA, Glasgow, the Glasgow area, Reino Unido
- 0141-432-1069
4,7
Excelente
1 mil avaliações
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Great service and done in quick time…
Great service and done in quick time perfectly
26 de junho de 2026
Resposta da National Windscreens - Glasgow
We're so pleased to hear you experienced great service and that everything was done perfectly and quickly. Thank you for your kind words!
Great service from National…
Great service from National Windscreens. Communication was excellent and staff at the centre were very helpful and pleasant
23 de junho de 2026
Resposta da National Windscreens - Glasgow
We're so pleased you experienced great service and excellent communication. We appreciate your kind words about our helpful and pleasant staff!
Great service and amazing delivery…
Great service and amazing delivery right to your door!
30 de junho de 2026
Resposta da National Windscreens - Glasgow
We're so pleased to hear you received great service and enjoyed the convenience of our delivery right to your door. Thank you for your kind feedback!
Friendly helpful staff
24 de junho de 2026
Resposta da National Windscreens - Glasgow
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Damaged dashcam cable
Dreadful experience and managed to also damage the cable for the dashcam so had to have that replaced at my own cost. Pathetic. Avoid if at all possible.
18 de março de 2026
Resposta da National Windscreens - Glasgow
We sincerely regret to hear about your dreadful experience and the damage to your dashcam cable. We appreciate your feedback and will investigate this matter thoroughly to prevent similar occurrences.
Prompt attention from staff
Prompt attention from staff. Replacement windscreen carried out in good time. Booking was very simple.
I would have appreciated a hot or cold drink while waiting but there was no facility for this.
18 de junho de 2026
Resposta da National Windscreens - Glasgow
We're pleased to hear that our staff provided prompt attention, and your windscreen replacement was completed efficiently. We appreciate your feedback regarding the lack of refreshment facilities and will consider this for future improvements.
Received first class service from…
Received first class service from National Windscreens by very friendly helpful staff.
26 de junho de 2026
Resposta da National Windscreens - Glasgow
We're so pleased you received excellent service from our friendly and helpful staff. Thank you for your kind feedback!
Was easy to contact and make…
Was easy to contact and make appointment guy was very efficient at his job
25 de junho de 2026
Resposta da National Windscreens - Glasgow
We appreciate your positive feedback! We're so happy to hear that making an appointment was easy and that our team member was efficient.
Staff with very very helpful very…
Staff with very very helpful very friendly and I actually felt that they cared about the customers I know it was just a windscreen but I had a lot going on and they worked around me which I really appreciated
19 de junho de 2026
Resposta da National Windscreens - Glasgow
We're so pleased to hear our staff was very helpful and friendly, and that you felt cared for. We're glad we could work around your needs during a busy time. Thank you for your kind words!
Resposta da National Windscreens - Glasgow
We appreciate your positive feedback and are so happy you were pleased with our service. Thank you for taking the time to review your experience.
Replacement Windscreen
Staff were pleasant and courteous and were able to slot me in a couple of days earlier than my original date. I was very grateful for the change of date.
Work was carried out quickly with no problems.
23 de junho de 2026
Resposta da National Windscreens - Glasgow
We appreciate your positive feedback. We're glad our staff was courteous and could accommodate your earlier appointment. We're happy the work was carried out quickly and without problems.
Resposta da National Windscreens - Glasgow
We appreciate your kind words.
Resposta da National Windscreens - Glasgow
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
The guy that came to the house to fix…
The guy that came to the house to fix my windscreen was top tier! Polite, efficient and did a fantastic job..
17 de junho de 2026
Resposta da National Windscreens - Glasgow
We're delighted to hear our technician was polite, efficient, and did a fantastic job. Thank you for your kind words!
Excellent service
Excellent service . The procedure was explained to myself & I was able to wait on my car.
20 de junho de 2026
Resposta da National Windscreens - Glasgow
We're so glad to hear we clearly explained the procedure and you could wait comfortably. Thank you for your kind words!
Quick and simple
15 de junho de 2026
Resposta da National Windscreens - Glasgow
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Excellent advice although there was no…
Excellent advice although there was no need to fix the issue at this visit.
18 de junho de 2026
Resposta da National Windscreens - Glasgow
We're glad our advice was helpful. We appreciate your positive feedback and kind words. Thank you!
Dropped off car and got it same day …
Dropped off car and got it same day brand new windscreen on it ,had a look basicly am pleased no more worring if it gonna crack anymore as it was a stone damage ,where it was damaged it was on a weak spot. The staff was really helpful and thank you
19 de junho de 2026
Resposta da National Windscreens - Glasgow
We're so pleased to hear your new windscreen was fitted the same day and that you're happy with the repair. Thank you for your kind words about our helpful staff!
Resposta da National Windscreens - Glasgow
We're so happy you had a smooth and quick experience!
Resposta da National Windscreens - Glasgow
Thank you for your positive feedback!
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