Ordered dresses on 29th August. Emailed customer service email and talked to chat bot as well as Evri to try and trace the parcel. No response from Needs no Label and Evri advised to raise dispute w... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Couldn’t recommend NNL more. I’d ordered multiple dresses for the races back in April. Decided on one and returned the others. Royal Mail decided to misplace my return which I eventually located. This... Ver mais
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From order to delivery 2 days notification at every stage, ordered same dress 2 colours and very pleased with both, sizing was great bit tight on the tummy but nothing a bit of magic shape wear won’t... Ver mais
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Have never ordered from this website before, needed a dress for my engagement party, they had a champagne sequin style I liked and it was much cheaper than another one I'd seen elsewhere. The dress ar... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Needs No Label offers women an extensive array of affordable clothing in current styles, made from quality fabrics. With an emphasis on captivating prints and timeless shapes, we aspire for our designs to become wardrobe staples. We have a clothing obsession. With the possibility to dress up or down, shop our gorgeous prints and feminine silhouettes in sizes 6-18. Our passion lies in empowering women to feel confident, feminine, and beautiful, and NNL is here to elevate your personal narrative!
Informações de contato
4,2
Muito Bom
168 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Needs No Label
Thank you for taking the time to leave us a 5* review and we hope to see you again soon!
NNL Customer Care
Service was great and dress is…
Service was great and dress is absolutely stunning. Great quality.
30 de junho de 2025
Resposta da Needs No Label
Thank you for the 5* review and we are so glad you loved your dress!
NNL Customer Care
Very efficient ordering & delivery…
Very efficient ordering & delivery service. Arrived quickly & perfectly packaged. Dress looks & fits really well. Great value for money. Not wearing until September so no photos yet
21 de junho de 2025
Avaliação não solicitada
Würde hier gerne nur null Sterne für…
Würde hier gerne nur null Sterne für abgeben!
Absolut nicht empfehlenswert warte seit 1,5Monaten nach der Ankündigung, daß die Retour eingetroffen ist, auf eine Rückerstattung.
Und der Versuch über Paypal über "Problem mit Verkäufer " gestaltet sich schwierig bis kompliziert.
Hoffe ich bekomme mein Geld überhaupt noch wieder.
Für mich die erste und letzte Bestellung dort, absolut nicht zu empfehlen, lasst bloß die Finger weg von Denen!!!
11 de junho de 2025
Avaliação não solicitada
Great quality and price
3 de junho de 2025
Resposta da Needs No Label
Hi Marianne,
Thank you for leaving us this review, we're so glad you had a 5* experience!
Many thanks,
NNL
Lovely black and white midi dress
I resisted on ordering this dress for a while as I wasn’t sure it would live up to how it looks in the photo. However I eventually ordered it and am glad I did. Lovely material and looks just as good on as I’d hoped. Would definitely recommend Needs No Label
25 de maio de 2025
Avaliação não solicitada
Resposta da Needs No Label
Hi Joan,
Thank you for such a positive review, we are so glad you loved your purchase and hope to see you again soon.
Many thanks,
NNL Customer Care
Fantastic experience The dress I wanted was originally out…
The dress I wanted was originally out of stock , so I signed up to get a notification if back in . Delighted that I was informed it was back in stock. I ordered straight away , and delivery was super quick .
It is a beautiful dress , and a reasonable price . I will definitely shop here again .
23 de maio de 2025
Avaliação não solicitada
Resposta da Needs No Label
Hi Fiona,
We are so pleased to hear you had such a positive experience whilst shopping with us and look forward to seeing you again soon.
Many thanks,
NNL Customer Care
Gorgeous..
Purchase this beautiful dress for my daughter. She has it in Orange so I knew she’d love it. She did & looks stunning! 🥹😍
2 de maio de 2025
Resposta da Needs No Label
Hi there,
Thanks so much for this 5* review! We are so pleased to hear that your daughter loved her dress!
We hope to see you again soon.
Many thanks,
NNL Customer Care
Resposta da Needs No Label
Hi there,
Thank you for taking the time to leave us such a great review!
Many thanks,
NNL Customer Care
Resposta da Needs No Label
Hi Mary,
We are so pleased to hear that you loved your order from NNL! Thank you for taking the time to leave us a review.
Many thanks,
NNL Customer Care
The service buying a dress was good,but…NNL confusing customer service
The service buying a dress was good,but returning the dress because it did not fit is hard work as waiting a long time for refund .
I see this is a problem shame because when you send an email someone replies ,but seems like they don’t want to pay refunds out
Please if read this refund my payment
3 de abril de 2025
Avaliação não solicitada
Resposta da Needs No Label
Hi Lyn,
Thank you for taking the time to write us a review. I have looked into your return and can see that it was issued 6 working days after we received your order back in our warehouse. Our returns policy does state for our customers to allow 10 working days so this was within our timeframe. We always aim to issue returns as soon as possible.
Many thanks and we hope to see you again!
NNL Customer Care
Resposta da Needs No Label
Hi Rachel,
I have looked into your order and can see the issue was caused by your neighbour taking the delivery in on your behalf and that all is resolved - we hope you enjoy and thanks for shopping with NNL!
Many thanks,
NNL Customer Care
The dress is very nice but nearly lost…
The dress is very nice but nearly lost it as package delivered to the wrong address.
28 de março de 2025
Avaliação não solicitada
Resposta da Needs No Label
Hi,
Thank you for taking the time to leave us a review! I am sorry to hear about the issues regarding your delivery but pleased to see we were able to resolve the issue for you and that you received your order.
We hope to see you again soon!
Many thanks,
NNL Customer Care
Elegant dress…
Ordered a dress for an event a few days ago and it was delivered today. Excellent service . The dress is also of lovely quality and nicely packaged for delivery. Would recommend Needs No Label to all my friends.
21 de março de 2025
Avaliação não solicitada
Resposta da Needs No Label
Hi there,
Thank you for taking the time to leave us such a fantastic review! We strive to deliver excellent service to all our customers and are so pleased this was your experience. We hope to see you again soon.
Thank you,
NNL Customer Care
Resposta da Needs No Label
Hi!
Thanks so much for leaving us such a great review! We hope to see you again soon.
Many thanks,
NNL Customer Care
Lovely dress arrived the next day
Lovely dress arrived the next day - no problems with the website or ordering service
28 de fevereiro de 2025
Avaliação não solicitada
Resposta da Needs No Label
Hi Gillian,
Thanks for taking the time to leave us a 5* review! We hope to see you again soon!
Many thanks,
NNL Customer Care
A really good shopping experience
Easy to order, this dress is beautiful and fits well. A really good shopping experience from start to finish.
15 de janeiro de 2025
Avaliação não solicitada
Resposta da Needs No Label
Hi Tina,
Thanks so much for leaving us such a great review! We hope to see you again soon!
Many thanks,
NNL Customer Care
First time ordering & won't be my last!
Have never ordered from this website before, needed a dress for my engagement party, they had a champagne sequin style I liked and it was much cheaper than another one I'd seen elsewhere. The dress arrived today, I was kept up to date all along with how the shipping was going & the dress is so beautiful. I'm very happy, would definitely shop here again!
14 de janeiro de 2025
Avaliação não solicitada
Resposta da Needs No Label
Hi Rebecca,
Thank you for leaving us a 5* review! We are so happy that you had such a great shopping experience with us, as is our aim! We hope to see you again soon.
Many thanks,
NNL Customer Care
Avoid buying here. Dress arrived damaged, struggled to get refund.
Dress arrived damaged on 31st December. I emailed them as soon as I opened package. after a bit of difficulty getting the return label sent back straight away. After receiving an email that it had been returned on 4th January. I asked when I would receive a refund. numerous emails more saying it needs to be checked first and can take 10 days. Over 10 days later still no refund and no response so have had to resort to claiming back via resolution centre with PayPal. I would avoid buying from this company. Terrible service. And clearly liars from their response to this. Have emails and delivery notes to prove.
29 de dezembro de 2024
Resposta da Needs No Label
Hi Natalie,
We are sorry to hear that you had a negative shopping experience whilst shopping with us. I have looked into your refund and can see that there was an unexpected delay in receiving your parcel back to our warehouse so apologies for this. We always strive to offer a smooth returns process so appreciate the feedback.
Thanks,
NNL Customer Care
Great service
Great service! I purchased a dress over the busy Christmas period and even thou I am living in Ireland and it took a bit longer to get to me I was kept up to date on where the delivery was. Dress was fab and great quality so I purchased the same in another colour 🙈
31 de dezembro de 2024
Resposta da Needs No Label
Hi Karen,
Thank you for leaving us a 5* review! We only recently activated Ireland shipping and are always working hard to improve our service so this is great to hear. We hope to see you again soon!
Thanks,
NNL Customer Care
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