NH Hotel Group Avaliações 

Hotel room is difficult for wheelchair accommodation. ♿️ Requested upgrade. Hotel couldn't accommodate. Booked 6 nights. Gave 48 hours notification to shorten stay to 4 nights. Hotel only will refund one night. Very difficult to go to another destination for one day. Check out time 3pm, check out 11AM. Disappointed with Hotel. Hotel manager never spoke to me. Passes information onto staff.

Leider sehr enttäuschend, wir haben im Restaurant reserviert mit Hund. Durften aber nur im Wintergarten sitzen, was kein Problem wäre, aber bis zu unserer Ankunft stand die Tür offen, somit war es sehr kalt und ich musste mir eine Jacke holen. Bei der Nachfrage ob wir nicht evtl in der Bar essen dürfen, wurde uns gesagt das es nicht üblich ist, obwohl keine Gäste in der Bar waren. Außerdem bekamen wir bei der Ankunft ein Handout fürs Hotel, wo unter anderem die Speisekarte für das Restaurant enthalten war. Alles war nicht mehr aktuell, eine veraltete Speisekarte - auch mit veralteten Preisen und Menüs,die nicht mehr aktuell waren… viel Geld für einen schlechten Service……da kennen wir echt besseres …. Schade weil auch auf unsere Beschwerde nicht eingegangen wurde ….. Service sieht anders aus

Es geht um NH Hotel Dresden Neustadt.
Abgesehen von allen anderen sehr positiven Momenten, war heute die Krönung. Ich hatte Geburtstag. Am Abend habe ich im Zimmer eine Grüsskarte, eine Flasche Wein und eine sehr feine Dessert Kreation vorgefunden. Sehr sehr nett. Wirklich entzückend. Vielen lieben Dank

Ze zijn bij NH hotels echt vergeten dat ze in een dienstverlenende sector werken.
Zeer stug en niet mee willen werken aan een oplossing.

Buena cadena hotelera, flexibilidad para los cambios de fecha aunque no son economicos

We booked NH Hotel Madrid Paseo del Prado for 2 nights for 2 people with breakfast, we had a paid voucher from the tour operator for these services in our hands, but the hotel did not want to check us in on our check-in date on Sunday (when no one is working) and suggested calling the tour operator, since the hotel supposedly I only had information about a reservation for 1 person. The receptionist Andrea Urda was impolite and raised her voice at us, not offering options to resolve the situation and refusing to check in, such service and communication are unacceptable for a 5* hotel.
As a result, we were checked into a hotel, before which they took a deposit of 100 € and forgot to provide a receipt (only after a reminder), they promised to sort it out, but after a day they gave us a note from the hotel reception, which indicated that the problem had not been solved and we needed more pay for breakfast at the hotel once... Neither the hotel manager nor the tour operator could solve the problem.

Nh Hotels Qualität hat extrem abgenommen. Die Einrichtung ist veraltet, die Mitarbeiter unfreundlich und die Zimmerpreise unverschämt...nie wieder nh hotels

2 stelle su 5, mediaocra, ovviamente, parlo dell'albergo nh hotel - via ugo tarchetti 2, 20121, milano, ci sono le bariste e quelle del ristorante che con 2 occhione con i raggi x, scrutano tutti i clienti a dispetto di qualsiasi regola sulla privacy, cui queste impiegatozze sono assoggettate

inoltre, vanno a sparlare sovente con quell'individuo messo come addetto alla sicurezza, che fa fare brutte figure ai clienti, perche' segue gli ospiti invitati in albergo da parte dei clienti, che sovente invitano parenti ed amici a bere o mangiare qualcosa,

Quando in albergo entrano persone che non sono i clienti, ma sono parenti od amici dei clienti,
parte quel mastino napolentonto, che vive nella sua bolla tutta scolegata da mondo, avra' imparata dalle sue colleghe, quelle delle quote rosa eh?

che dire se nh hotel si ritrova con 2 misere stelle su 5 una motivazione ci sara' sicuramente!

eccovi un altra misera stella unica!

Ich kann diese positiven Bewertungen leider nicht nachvollziehen. Als wir anreisten, war das Personal alles andere als freundlich, eher abgenervt. Es wurden Kosten von uns verlangt, welche so gar nicht besprochen wurden. Bestes Beispiel war der Shuttle, welcher auch zu Zeiten fährt, die absolut keinen Sinn machen. Auf der Website und am Telefon hieß es, dass der Shuttle kostenfrei ist, dem war nicht so! Pro Person wollte man 10€ haben. Eine Einsicht oder ein Entgegenkommen war absolut nicht möglich. Selbst die dadurch entstandene Zimmerstornierung war für die Rezeption komplett uninteressant, was mir die Gleichgültigkeit der Mitarbeit noch einmal deutlich gemacht hat. Kann das Hotel daher leider echt nicht empfehlen!

This was our first vacation in seven years. Im sixty two on a fixed income so my wife and I booked a friendly pet in for three nights. We paid just under 800.00 dollars and arrived. In doing so the front desk attendant was unfriendly and asked if we wanted to use our credit card for the $150.00 dollar charge. I explained the bill was paid in full and first learned that we were being charged for having two small dogs, an additional $150.00 dollars. Then we were asked and had to produce vaccination documents, another fact never told to us. I had to call home and have the documents emailed to the Inn. Then we are given keys to our room which is one mile off site. Arriving I can best describe this facility as a cheap highway motel that should be charging by the hour. The gras was uncut, the site had the original unheated outdoor pool that had a dirty gas grill chained to the pool fence. The outside chairs were either rusty or dirty positioned on the grass which was a hill along with a wooden picnic table. The parking lot had holes that needed to be paved and the ice machine was accessed by a hole that was cut into a wall at the end of the building near the Main Street. You had to walked across the parking lot to get ice, no water or soda machines. The room, much smaller than the main building had such a small bathroom that the bathroom door would strike the sink when opened. Arriving late we sent the night and went touring there next day arriving back at 7pm. Returning to our room we realized that our room had not been serviced or fresh towels provided. When calling the front desk, management told me that turndown service is not provided and fresh towels are available if we choose to drive the main building to get them. Interesting enough, they had the gall to leave an envelope in our room to provide a gratuity for room service they don't provide, can you imagine.

Conclusion: we checked out the next morning at 6am a day earlier. Eastern Inn Slope ( Slop ) charged us $300.00 a night for the horror explained above. Off site guest are not afforded the same amenities, no room service, a cheap small highway motel accommodations, no room service, no fresh towels, a parking lot walk for ice, awful outside resources including dirty or rusty chairs, uncut grass, and a dated unheated pool. Nothing compared to the main building including restaurants, access to main street, bigger rooms, inside ice machines and soda machines, heated indoor pool and sauna, plus many other positive options.
This company ripped us off for over $800.00 dollars and provided nothing. The only truth is that you will be sent to hell at their off site location if you have pest for family unless there service dogs and charged every dime they can bleed from your wallet.. Management explained that dogs bring allergies to gust explaining the off site for pets but service dogs are not restricted from the main building, they apparently do not cause allergies for guest, just your dog does. Prior to leaving the area my wife and I did check several other resorts and verified that Eastern Inn Slope policies do not exist in other inns and resorts and provide a much better respectful experience for less money. All this company did is ruin a first vacation for my wife and I in over seven years, did not care what we had to say, and took a sixty two year person for every dime they could providing nothing but disappointment and aggravation. SHAME ON YOU EASTERN INN SLOPE N. CONWAY NH
Michael & Linda Houle

Checked into the NH Wein City and it is easily the worst NH hotel that I have stayed in. No visibility of the hotel from the street. Hotel approach is through an alley. Luggage has to be carried up and down on stairs on the way. No Wifi availability in the room (unbelievable in a 4 star hotel in this day and age). Two fire alarm activation within an requiring entire hotel evacuation. DISASTER. AVOID.

Gold member of NH Loyalty program. have stayed in 4 separate NH hotels in last 2 weeks without getting acknowledged or respected.

In my whole life of travelling (71 years old) I never before stayed in a hotel that had no food or drink. ‘Only what is in the mini bar’ said the guy on reception who seemed to be embarrassed to work at Nh ( I would be) NH . Had to go out to buy my own food and drink.
Bar shut , restaurant shut, wellness shut, everything shut, no staff . And room stinks too! I prepaid for 6 nights so I am am now stuck with this situation. I am here right now room 226 at Nh Timisoara if somebody wants to discuss this with me. I am not a complainer at hotels normally but this is so bad. Oh. To be fair there is a small self service breakfast available early morning but we need to get sleep then. DJ with huge stack of speakers had been making unbelievable noise outside our window last three nights . OK this is an update Mon 13th June. We leave tomorrow. Staff were all good people and did their best for us but this is a large hotel seriously lacking luxuries and and even basic amenities. We are disappointed and dissatisfied . We feel that Nh hotels took our money under false pretences. The beautiful jacuzzi pictured on the website does not exist!!!!

Enthousiaste, j’ai voulu réserver 2 chambres pour début juin au NH de Lyon St Exupéry. Désireux d’avoir leur avis sur le parking longue durée de l’aéroport, je décide de les appeler après avoir consulté le tarif des chambres doubles avec petit-déjeuner sur Internet.
On me promet une attente maximale de 1 minute. En fait j’ai abandonné après 6 minutes et la seconde fois, ai eu le même message i.e. attente d’1 minute max. et j’ai eu une personne après 5 minutes. Je demande 2 chambres et le prix annoncé est 30% supérieur à celui du net. J’en fais la remarque, la personne s’étonne et puis raccroche. Incroyable. J’ai réservé au Moxy hôtel, sans aucun problème ! Quand je lis les avis, je suis sur d’avoir fait le bon choix !

Preis Leistung stimmt nicht.
Bei 3 Übernachtungen täglich steigender Preis... 1. Tag: 149,00€, 2. Tag: 169,25€, 3. Tag: 173,75€. Mir war das nicht bewusst. Und sowas noch in einem völlig herunter gekommenen Hotel, mit einem Sanitärbereich im allerdings grossen Zimmer der nicht dem Niveau von 4 Sternen und anderen Auszeichnungen entspricht. Hervorzuheben ist die Freundlichkeit vom Personal.

Sono stato ospite dell'hotel NH di Trieste, dal 26 al 30 aprile, e ringrazio la cortesia del personale, la pulizia dell'hotel.
In particolare la cortesia della signora Michela della reception, molto professionale e cortese a risolvere ed aiutarci nelle scete dei luoghi da visitare a Trieste.
grazie Signora Michela e grazie NH Hotel

Zimmer für 3 Personen gebucht. Bad von anno dazumal außer der begehbaren Dusche. Keine Möglichkeiten um die Handtücher aufzuhängen. Keine Möglichkeiten um den Kulturbeutel abzustellen.
Im Schlafbereich keine Möglichkeiten die Kleider unterzubringen. Schlechter Geruch im Zimmer und im Badezimmer. Es gab keine Möglichkeit das Zimmer getauscht zu bekommen. Ich werde die NH Hotel Group nicht weiter empfehlen.

NH hotel Utrecht, heeft me een jaar geleden het café bistro uitgezet omdat ik werkkleding aan had. Ik heb er nog steeds last van. Je mag blijkbaar als elektricien niks drinken daar. Je bent alleen welkom met regulier kleding. Sacherijnig poolse bediening. Totaal onrespectvol en ze keek me aan alsof ik een stuk vuil ben. Ik zal geen baksteen door het raam gooien daar. Maar hier komt ie dan, een negatieve review.

Despite a confirmed and guaranteed reservation at the Mexico City T2 Airport Hotel and having checked in on line, I was told I had no reservation and they had no rooms! They did not even want to assist me in finding a hotel. Don’t trust your confirmed reservation. Further don’t expect a reply if you write them asking for an explanation or apology. I am not making this up! I would never stay at one of their hotels.

Always a good option for short business trips, stay in NH Barbizon Palace in Amsterdam more than most and it's a beautiful hotel with good service.

The rooms are just plain bad. The service and management of the facility is far worse. I hate to say this about any place but this hotel is complete garbage. You couldn't pay me enough for me to stay there again. The hotel is EXTREMELY loud and you can hear people talking & working as all the rooms are on top of each other and have paper thin walls. The whole hotel is continuously under construction. At 8:30am, work in the hotel starts and you can hear it throughout every room as we were moved to another room which was even worse. I woke up with employees sawing metal & couldn't believe the lack of common sense so early in the morning. Then they clean our room and left us with no soap in the morning after going to the bathroom. They have a complete disregard for their guests and the front desk could not care less. They called our room at 2:30 am to ask for my girlfriend's passport. No common sense to wait and don't understand why the hotel needs passport info after we paid as this was never communicated beforehand. The front desk was extremely rude and wouldn't recommend this place to my worst enemy. It clear with all the construction in front and around the building that the hotel should be closed for renovations. The rooms were missing soap holders as the rooms seem to be incomplete. They moved us to another room after 2 1/2 HOURS of waiting after they kept saying the room would be ready every 10 minutes for 2 1/2 hours. I never complain or write anything bad about anyone or thing but save your trip and don't stay at this place.