Unfortunately I had to cancel my order. Really wanted to try the light hanger out. But I neglected to notice that it was costing 10x the price of the parts to ship. It is an international shipment, bu... Ver mais
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Veja o que dizem as avaliações
Had a terrible delivery experience but no fault of OSGS. Amazed at their response with a hassle free replacement sent super quick via different courier Means I can complete my weekend proje... Ver mais
I ordered some things from the website. Unfortunately dpd delivered to the wrong address. I contacted one stop via messaging. Replacement items were sent out by one stop immediately, also one stop ask... Ver mais
A empresa respondeu
My dad's 93 and is still very active in his garden, but doesn't use the internet. So he relies on the phone to buy new equipment. Most companies don't seem to like to talk to their customers t... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
The UK's #1 Hydroponic Specialists based in Stoke & Cannock. We offer you the best customer service in the hydroponic industry, leading the line in service and putting our customers first. We stock the biggest range of products in the UK, giving you everything you need to get up and running quickly, providing you with the highest quality products on the market. Need a hand with anything? Get in contact with our customer services department via our "help" button, located at the bottom of our website. Need advice on the products you've purchased? Give us a call! Stoke: 01782 749955 Cannock: 01543 477 677 Customer Services Support Times Monday to Friday: 9:00am - 5pm Saturday: Closed Sunday: Closed Customer Sales Support Times Monday to Saturday: 9:00am - 5pm Sunday: Closed
Informações de contato
Dewsbury Road, ST4 2TE, Stoke-on-Trent, Reino Unido
- onestopgrowshop.co.uk
Sem histórico recente de pedidos de avaliações
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Não respondeu a avaliações negativas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Ordered a lot of items all arrived when…
Ordered a lot of items all arrived when stated all packaged discreetly had a little issue with pH pen contacted the store and all was rectified would highly recommend this store very helpful staff on phone .
Very quick and helpful response to any…
Very quick and helpful response to any correspondence 👍
Fantastic Company
Fantastic company, awesome selection of products. Customer service is always ready to help however they can. Can't recommend enough.
Fast delivery helpful staff great…
Fast delivery helpful staff great experience
Customer service team was fantastic and…
Customer service team was fantastic and went above and beyond to help resolve issues raised from funding sources, the shop / team themselves were absolutely spot on and top notch!
Excellent service and help
Unfortunately I had to cancel my order
Unfortunately I had to cancel my order. Really wanted to try the light hanger out. But I neglected to notice that it was costing 10x the price of the parts to ship. It is an international shipment, but DAYAM!!🤣 I thank customer service for getting this order cancelled! I’ll keep an eye on your site, maybe I’ll need enough to qualify for free/cheap shipping sometime in the near future..?? Tanks!!
Great service and pricing and very…
Great service and pricing and very responsive on an email I sent just a day before about a defective item which immediately got refunded.
Brilliant customer service 👍👍
Stay away taken my money for £300 order…
Stay away taken my money for £300 order and over a week no reply to emails not goods not even shipped joke of a company and iv used this site for years the last time being a few years ago was spot on not any more stay away
Absolutely diabolical DO NOT ORDER from…
Absolutely diabolical DO NOT ORDER from this site i ordered nearly 2 weeks ago the package never turnt up nd i was not kept updated i requested refund on pay pal then sender resent by a different company which ive sat in all day for to get a email after expected delivery time saying cant find address when no one tried awful experience terrible company dont waste ur time or money on these people there useless
Very happy with my purchases from this company
Very happy with my purchases from this company always happy to help and advise you on any of there products customer service is very good quick response and very happy to help you with anything regarding there products a pleasure to do business with this company a excellent range of products highly recommended
Had a terrible delivery experience but…
Had a terrible delivery experience but no fault of OSGS.
Amazed at their response with a hassle free replacement sent super quick via different courier
Means I can complete my weekend project as planned.
Thank you 5*
10/10 Can’t fault their service & help…
10/10 Can’t fault their service & help whenever needed, wouldn’t shop anywhere else & haven’t for years!
No quibble replacement service for…
No quibble replacement service for damaged goods
SCAMERS!!!!
Stay away from them, they're scammers. When I realized I had to pay 9 pounds for the HPS I purchased, after accepting payment, I ended up paying 34 pounds. They assured me they'd refund the money within 5 business days. They sent me this HPS instead of giving me my money back as they promised

Resposta da One Stop Grow Shop
Had a small problem with my Grove bag…
Had a small problem with my Grove bag and when I contacted the team they went above and beyond and sent me a replacement the same day asl they where rally polit in there email would definitely recommend.end

Resposta da One Stop Grow Shop
Always the best prices, Always the best service
Always the best prices, the best selections, and the customer service is the best you will find.. any issue you have they go beyond and above the competition… and remember that if you sometimes struggle to get hold of them, it’s because they are making a lot of other people satisfied before they can get to you!

Resposta da One Stop Grow Shop
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