Made a big mess when they fitted my blinds, and refused to clean up after themselves. Left dust EVERYWHERE even in my childrens bedroom and when I asked them to clean up they refused and said "we don... Ver mais
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Veja o que dizem as avaliações
So so happy with our flooring that was installed today. We went for the LVT in grey and I highly recommend this (very good quality) Cameron & Bailey were very professional, friendly and honestly excee... Ver mais
Highly recommend this company,was so easy to book an appointment, a representative came to our house,He was friendly,honest,clear about how they work and he was happy to answer all of our questions a... Ver mais
I couldn't be happier with the carpet and vinyl fitters today. Alfie and Blake. Genuinely nice guys. Very friendly. My floors look amazing. So much better than I was expecting. Perfectly fitted. I wi... Ver mais
Detalhes da empresa
- Loja de Carpetes
- também em
- Designer de interiores
- Fornecedor de pisos de madeira e laminados
- Loja de artigos para reforma residencial
- Loja de Pisos
Escrito pela empresa
Pay Weekly Flooring is a UK-based flooring and home improvement specialist, supplying carpets, vinyl flooring, laminate flooring, luxury vinyl tile (LVT), furniture, beds, sofas and blinds with flexible payment options available. We provide a simple and transparent way for customers across England and Wales to improve their homes without large upfront costs. Our payment plans are designed to be straightforward, offering no interest and no hidden fees, with flexible weekly, fortnightly or monthly options available. Our service includes home visits where measurements are taken and flooring options are discussed, helping customers choose the right product for their space. All flooring is cut and prepared specifically to each customer’s measurements, making every order bespoke and tailored to the property. Due to the custom nature of our products, once an order is confirmed, materials are prepared to specification. As outlined in our Terms & Conditions, bespoke goods are non-refundable unless proven faulty or not as described under the Consumer Rights Act 2015. **Fitting & Installation** Pay Weekly Flooring supplies flooring products; customers are completely free to arrange and use their own fitter. For customers who require assistance, we can help identify or recommend experienced, independent fitters operating within their local area. This is provided as an additional convenience to our customers. All fitters operate as independent, self-employed tradespeople and are not employees of Pay Weekly Flooring. Fitting services are separate from the supply of flooring and are arranged directly between the customer and the independent installer. Any fitting charges are paid directly to the fitter. While we are always happy to assist with coordination and communication where possible, Pay Weekly Flooring does not carry out the installation itself and cannot control an independent fitter’s availability, attendance, scheduling or workmanship. Responsibility for the fitting service and installation remains with the independent tradesperson providing that service. Our team is committed to providing a reliable and efficient service, from initial enquiry and quotation through to delivery and aftercare support. We aim to ensure clear communication throughout the process so customers know exactly what to expect. We welcome honest and constructive feedback and encourage reviews to accurately reflect the service provided and the party responsible for providing it. Any concerns relating directly to products or services supplied by Pay Weekly Flooring are taken seriously and reviewed in line with our policies and UK consumer law. This is our only official Trustpilot page.
Informações de contato
13 stephenson road , CO15 4NS, Essex , Reino Unido
- 01206 692360
- office@payweeklyflooring.co.uk
- payweeklyflooring.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great price good flooring terrie was…
Great price good flooring terrie was great explained everything can't wait for this to be fitted Great service quick response from the first phone call
If I could give 10 stars i would
Absolutely in love with the carpet
Absolutely in love with the carpet! So soft and looks amazing. The gent that fitted it was professional and put the carpet down so fast. Overall fab experience. Highly recommend. Shall be getting the last 2 rooms sorted at a later date.
WOULD NOT RECOMMEND
WOULD NOT RECOMMEND. I went with this company to lay flooring down in my hallway they’ve used a big round transition strip/ threshold strip and now none of my doors are closing including my bathroom door. I reported it to the installer who kept saying he’d come round to fix it and didn’t, I then went directly to the company they told me to wait and they’ll have a word with the installer but it’s not there problem it’s mine.. They supplied the materials and should know that not everything fits other peoples houses as it’s different. Now I’m unable to close my doors due to their fault and they’re telling me to find my own carpenter to fix it. I don’t know how they can think it’s normal to not be able to close any bedroom doors let alone the bathroom door. More hassle than it’s worth and extremely rude staff that answer the phone, unprofessional and uneducated. Better off going to a proper company than dealing with these thieves.
Lovely friendly people would highly…
Lovely friendly people would highly rate x
THEY ARE CREATE FALSE PICS NOW YEAR THE…
THEY ARE CREATE FALSE PICS AND THE SALES NUMVERS IF HAVE ISSUES ARE FAKE ..TRUST PILOT CAN CONTACT ME SAM A STROKE FOR PROOF OF NON REFUND. I WILL NOW BE CREATING PICTURES OF SITES N CONTACT FACEBOOK SOCIAL MEDIA TRADING STANDARDS
THE COMPANY OWES ME £400 LONG OVERDUE WITH FALSE LIES PROMISES..
You are a non-complicated site and friendly.
You are non-complicated site, and friendly and im really glad that I found you. I will 100% tell all my friends for 50% commission....only joking, Could you set up a direct debit so this doesnt happen again. Its because I keep having to get new cards every time some little shit attempts to take money out. I have paid July so we should be up to date .All The Best Deb Appleby
Great service from start to finish …
Great service from start to finish will be using again
The whole experience was brilliant from…
The whole experience was brilliant from the rep that came out on the first visit to the carpet fitters who came today .
We are so pleased and again the carpet fitters were amazing and did a fantastic job . 5 star *
Unfortunately
Unfortunately, my experience here with someone called Andy was very disappointing.
I found him to be quite rude and difficult to communicate with throughout the process. He refused to speak to me over the phone and would only send short, generic messages, which made it very difficult to understand how everything worked. Whenever I asked for a price quote, he wouldn’t provide one, and when we agreed on a date for the visit, he also refused to give me even an approximate arrival time.
When I asked why he couldn’t provide a time, he repeatedly said he worked from a route planner. I completely understand that tradespeople often have scheduled routes, but when I asked roughly where I would fit into that route or what part of the day I should expect him, he simply wouldn’t answer. Instead, he kept telling me he had “already explained the process.”
As someone who doesn’t know much about flooring, I was asking genuine questions because I wanted to understand what to expect. Rather than showing patience or taking a couple of minutes to explain things properly, I felt rushed and dismissed. His responses came across as abrupt and unhelpful.
Good customer service is about making customers feel comfortable asking questions, especially when they’re unfamiliar with the service they’re paying for. Sadly, that wasn’t my experience here, and because of the way I was treated, I definitely won’t be using his services
With pay weekly they are so friendly…
With pay weekly they are so friendly and helpful and the payment plans really help me out and I would definitely recommend them to anyone
Reliable service
Reliable service
Man who comes to house is polite and friendly
Sat and talked through prices and payment plan
Deff recommend pay weekly service
Good experience payment a little…
Good experience payment a little confused
Great company
Great company, excellent product and installation 👌
Had my carpet fitted today by the…
Had my carpet fitted today by the lovely Gary x in the middle of a heatwave he was just lovely carpet is fantastic couldn’t be happier with the service I received x Northampton area x highly recommend
Shaun was the most amazing person
Shaun was the most amazing person I've met in a long time when he came for my measurements. Polite and professional. He did all to help me get a good deal and I'm happy I found you on Facebook!
Great service
Lovely men, polite, fast and done a great job am very happy , thankyou

Resposta da Pay Weekly Flooring
I had my flooring (laminate) done today…
I had my flooring (laminate) done today and it looks fantastic. The two lads that turned up were great and easy to communicate with. They asked if the colour of the laminate was what I wanted before proceeding. They did it quick but efficient!
Very pleased!
Excellent carpet and service
Excellent carpet and service. Fitters very friendly will use again.
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