Physiocheck.co.uk Avaliações 

549
•
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

The company offers a test and precribes the exercises according to the test. In my case the exercices for three different shoulder muscles and tendons were overlapping and similar exercises repeated... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I was abroad and wanted quick answers, not to actually root around and find a physical physio while on holiday. It was helpful and accurate BUT not needed once I was home and had a physiotherapist. Wh... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Thank you for your quick response. I have had trouble cancelling subscriptions on other sites. I appreciate that your desire to be of help to people supersedes your desire to keep charging those who... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Thanks so much for your assistance with this matter. I was very impressed with the results after answering the detailed questions asked about my health concerns. I can now bring this information back... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fisioterapeuta

Escrito pela empresa

Pain or injury? Indicate where you are experiencing pain or limitations. Answer a number of questions and gat a preliminary indication regarding your symptoms. THE online starting point for physiotherapy. Have any questions or concerns? Feel free to reach out to our customer service team through our website.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

549 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 96% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(549)

167 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Something I disliked happened

Something I disliked happened, but Physiocheck reacted absolutely respectful and handled the misunderstanding very respectfully indeed.

4 de julho de 2026
Avaliação não solicitada
logotipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi Jac,

Thank you for your kind words. We truly appreciate your understanding and are glad we could handle this respectfully.

Avaliado com 5 de um total de 5 estrelas

I requested a refund for the subscription

I requested a refund for the subscription which I didn't realise I had authorised. It was refunded in 2 hours.

5 de julho de 2026
Avaliação não solicitada
logotipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi David,

Thank you for your kind review. We’re glad this was resolved so quickly.

Avaliado com 5 de um total de 5 estrelas

Excellent service and associated app

Excellent service and associated app. Diagnosed my injury and gave an incredible, incremental plan of rehab exercises. I managed o heal an injury I had been struggling with for over a year before finding Physiocheck.

2 de julho de 2026
Avaliação não solicitada
logotipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Thank you for your lovely review. We’re really pleased the check and exercise plan helped you with your recovery.

Avaliado com 5 de um total de 5 estrelas

I hadn't read something correctly…

I hadn't read something correctly inadvertently started a subscription I didn't require, have been contacted and offered a full refund. Prior to that the information I gained was good.

29 de junho de 2026
Avaliação não solicitada
logotipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi John, thanks for your fair review. We’re glad the information was useful and that we were able to help after contacting you.

Avaliado com 1 de um total de 5 estrelas

Unauthorised payment.

As some reviewers have also said, this company takes a monthly payment after the initial £1.99 was taken. The company claims it’s in the fine print but when I went in as a new patient I can safely say this is not the case!
I did not set up an account and I did not authorise the monthly payments. NEITHER of the two emails you sent said anything about a monthly payment.
I will be disputing this with my bank and suggest that others are wary of this company.

28 de junho de 2026
Avaliação não solicitada
logotipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi Karen,

We’re sorry for the frustration this caused. An account is created when details are entered, and the trial automatically continues as a monthly subscription after payment. This is stated on our checkout page and on our pricing page:

https://www.physiocheck.co.uk/pricing

If anything is still unclear, or if we can help improve your experience, please contact us so we can look into it further.

https://www.physiocheck.co.uk/contact

Avaliado com 5 de um total de 5 estrelas

Overall great experience

I could not find the correct diagnosis when I went to a physical therapist where I live, after three months of going to her we still couldn't figure out the root of the problem, so the therapy was of course not successful. Using the physiocheck questionnaire I got to two diagnosis (for my ankle and for my neck/arm/shoulder) that seem to be correct simply because these exercises now really work and the intensity of the pain is greatly diminished. But that is not the only reason for 5 stars: I could not follow the program for more than a month (busy life at the end of a school year), so I asked for a reset of the exercise program and it was no problem.

26 de junho de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

I was certainly faced with more…

I was certainly faced with more questions than I would get from my doctor, and seemed to be an all round comprehensive examination.

22 de junho de 2026
Avaliação não solicitada
logotipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Thank you for your thoughtful feedback. We’re glad the check felt comprehensive and useful.

Avaliado com 5 de um total de 5 estrelas

I was satisfied with my experience and…

I was satisfied with my experience and cancellation was easy

7 de junho de 2026
Avaliação não solicitada
logotipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi JoAnne,

Thank you for your kind feedback. We’re happy to hear you were satisfied and found cancellation easy.

Avaliado com 4 de um total de 5 estrelas

I was surprised I was subscribed

I was surprised I was subscribed , but otherwise even one consultation helped a lot. Thank you .

16 de maio de 2026
Avaliação não solicitada
logotipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi Yasmine,

Thank you for your feedback. We’re glad the consultation helped, and we’re sorry the subscription surprised you. The monthly costs are explained here:
https://www.physiocheck.co.uk/pricing

Avaliado com 5 de um total de 5 estrelas

It was brilliant

It was brilliant. Zoom is a good idea i think. Even if we kept trying to talk at the same time; I think this way to go does make sense.

15 de junho de 2026
Avaliação não solicitada
logotipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi Sally,

Thanks for your feedback. We really appreciate it :)

Avaliado com 5 de um total de 5 estrelas

EXCELLENT SERVICE

I really appreciate your fast response! Excellent customer service I will recommend you to my friends and family.

12 de junho de 2026
Avaliação não solicitada
logotipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi Deb,

Thank you for your kind words. We truly appreciate your recommendation!

Avaliado com 1 de um total de 5 estrelas

They'll try to rinse you. Stay away if you dont want to get rinsed

You'll pay for the check and then they'll try to take your money every month. Sneaky buggers

12 de junho de 2026
Avaliação não solicitada
logotipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi Steven, we’re sorry you feel this way. After payment for the trial period, the subscription continues monthly, which is clearly explained on our pricing page:

https://www.physiocheck.co.uk/pricing

You can cancel the subscription easily from your account at any time.

I can’t find an account in our customer database with your name. Please contact us if you have not already done so, so we can look into your situation.

Avaliado com 5 de um total de 5 estrelas

Quick

Quick, Honest, Understanding and Polite--ThanksPhysiocheck

13 de junho de 2026
Avaliação não solicitada
logotipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi Terry,

We really appreciate your kind words. You’re very welcome :)

Avaliado com 4 de um total de 5 estrelas

OK Good

OK I followed allteh way thro

4 de junho de 2026
Avaliação não solicitada
logotipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi Katie, Thanks, we really appreciate it :)

Avaliado com 1 de um total de 5 estrelas

Beware they are scaming you into a…

Beware they are scaming you into a subscription by relying on you not seeing the fine print when you ask for a one-off diagnosis!!!

4 de junho de 2026
Avaliação não solicitada
logotipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi George,

We’re sorry to hear that you feel this way. The subscription and pricing information is clearly shown on our pricing page, so it should never feel hidden or unclear.

https://www.physiocheck.co.uk/pricing

We have contacted you about this, but have not received a response yet. Please reply to our message so we can look into your situation and help clarify this for you.

Avaliado com 5 de um total de 5 estrelas

I found the exercises very good but my…

I found the exercises very good but my shoulder pain was so intense I needed to be more sympathetic with my body!
I found the website a wee bit confusing for me as I am not particularly tech savvy. The responses I got were very positive and I would certainly rate this as a very good self help programme.

3 de junho de 2026
Avaliação não solicitada
logotipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi Anne,

Thank you for your kind and honest review. We’re glad the exercises and responses felt helpful, and we appreciate your feedback about the website being a bit confusing. We hope your shoulder feels better soon.

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