ProBikeKit (New Zealand) Avaliações 

755
O TrustScore é 4 de um total de 5

4,2

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

It's hard to navigate the options as prices, sizes, and colors fluctuate constantly. While there are plenty of decent discounts, it's difficult to see what's actually available.

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

I brought a very expensive pair of wheels , paid gst at purchase time, only to be charged again at NZ customs, simply because Probike didn’t attach a gst invoice to parcel. Over the past two weeks,the... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Gr8 service with good communication. Only had trouble with the freight app not working properly but thought it would be long delivery time with covid and worker shortages. Delivery was 3 weeks but sti... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Fantastic products and great prices. Delivery is usually very fast too. They get things packaged and on their way quick smart. They stand behind their products too. Iv had a couple of minor iss... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Bicicleta
  2. Loja de acessórios para bicicletas
  3. Loja de artigos esportivos

Informação fornecida por fontes externas variadas

ProBikeKit - Official stockists of Shimano, Campagnolo, Fulcrum, Vittoria, and more, helping you perfect your ride for over 18 years


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

755 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(755)

1 avaliação nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Probike are the only retailer that had…

Probike are the only retailer that had what I was looking for.
A good start for my first purchase with them.😁

19 de maio de 2022
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Avaliado com 5 de um total de 5 estrelas

Good specials

17 de maio de 2022
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Avaliado com 5 de um total de 5 estrelas
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Avaliado com 5 de um total de 5 estrelas

Excellent purchase of a quality shoe

Excellent purchase of a quality shoe, prompt delivery, highly recommended.

14 de maio de 2022
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Avaliado com 5 de um total de 5 estrelas

first purchase so its a benefit of…

first purchase so its a benefit of doubt review based on your excelent website and purchase ease, happy to review again when my order arrives

14 de maio de 2022
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Avaliado com 5 de um total de 5 estrelas

Top customer service

My order arrived within 3 weeks, even though I am in New Zealand. Unfortunately, I had an issue with the product, which was not of their doing. I contacted Probikekit and they gave me top-notch customer service. It was promptly, kind and respectful. In the end, as they couldn't replace it, they gave me a full refund. I happily will buy again from them.

A.G, New Zealand

13 de maio de 2022
Avaliação não solicitada
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Avaliado com 1 de um total de 5 estrelas

Ordered a bike seat more than 4 weeks…

Ordered a bike seat more than 4 weeks ago, still waiting for delivery. Your team has indicated supply problems after I contacted your office. Would have been nice to let me know, but all I got was two notices that my order has not yet been dispatched two weeks ago

13 de maio de 2022
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hi Malcom,

Thank you for taking the time to leave your review.

We value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Kind regards,
Nicola

Avaliado com 5 de um total de 5 estrelas

Great web site easy to use

Great web site easy to use. Good pricing.

12 de maio de 2022
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Avaliado com 1 de um total de 5 estrelas

⚠️ WARNING - DO NOT BUY FROM PROBIKEKIT

No order updates. Item did not arrive. No reeasonable explanation. No refund.

WARNING. DO NOT BUY FROM PROBIKEKIT!!!

9 de maio de 2022
Avaliação não solicitada
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hi Audi,

I am sorry to hear of this issue.

I do want to assist and get this issue resolved and I am confident I can.

Please can you sign into your account to view the message I have just sent you.

I will be able to get this sorted.

Kind regards,
Nicola

Avaliado com 5 de um total de 5 estrelas

Prices are OK when there’s a sale or promotion

Easy to use the website, with a simple and reliable search function.
Prices are OK when there is a sale or promotion. Can recommend ProBikeKit NZ.

9 de maio de 2022
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Avaliado com 1 de um total de 5 estrelas

Ordered various items

Ordered various items, after a full week Probike notified me most of the items are out of stock. The one item that was left on my order is still not delivered, a month later.

7 de maio de 2022
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

I am sorry to hear of this matter.

I do want to assist and get this issue sorted for you as quickly as possible. Can you please sign into your account to view the message I have just sent you.

I will be able to get this resolved.

Kind regards,
Matt

Avaliado com 5 de um total de 5 estrelas

Great price and a very easy process

Great price and a very easy process. Means I can spend less time shopping and more time riding 🚵‍♀️🤙🏼

7 de maio de 2022
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Avaliado com 5 de um total de 5 estrelas

Nice easy to use website and order was…

Nice easy to use website and order was straight forward.

7 de maio de 2022
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Avaliado com 5 de um total de 5 estrelas

Good product, service, and communication

Product as described and delivered in the time indicated. Good information provided throughout.

5 de maio de 2022
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Avaliado com 5 de um total de 5 estrelas

Overall good experience

Overall good experience. Great range of accessories and at the time of purchase, lowest price in market for replacement Garmin item. Certainly a go to site when needing equipment

4 de maio de 2022
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Avaliado com 5 de um total de 5 estrelas

Easy to use

Easy to use, no dramas. Been a long time user of PBK

3 de maio de 2022
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Avaliado com 5 de um total de 5 estrelas

Repeat Customer

I was recommended to Probike Kit by a cycling buddy and have made several purchases over the last two years. The service has been very good and despite Covid every attempt is made to get the items quickly.

Thanks guys.

3 de maio de 2022
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Avaliado com 5 de um total de 5 estrelas

Trustworthy Company

Easy to use website, order system and payment. Tyre delivered to NZ within 14 days of ordering - can't ask for more than that. $NZ40 saving (if you can find one in NZ at present). 2nd (ordered) tyre on back order, to date only charged for tyre delivered so very trustworthy company.

3 de maio de 2022
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Avaliado com 5 de um total de 5 estrelas

Great purchasing experience

Great purchasing experience, easy website to use... Fingers crossed the shoes turn up as quickly as they say they will.

3 de maio de 2022
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Avaliado com 5 de um total de 5 estrelas

Easy to navigate site

Easy to navigate site. This was what helped with my final decision.

2 de maio de 2022
logotipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

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