Fantastic customer service! Puzzles are really great, well thought out and fun to work out (with clues available, so you're guaranteed to succeed if you get a bit stuck!)
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A piece of our escape room was missing in error (totally understandable) and Tom speedily sent the missing piece over via email as requested for us to do in response to my email, as well as providing... Ver mais
A empresa respondeu
A group of us sat down over dinner to do the “deceit” The puzzles were good but unfortunately one of the items “ the tv script” was completely missing from the package! Meaning we were unable to solv... Ver mais
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We recently played ‘The Deceit’. We were missing a piece of evidence that meant we couldn’t complete the puzzle so overall disappointing… We were given up to 5 copies of some pieces of evid... Ver mais
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Detalhes da empresa
- Loja de Souvenirs
- Fornecedor de Brindes
- Loja de Jogos
- Loja de artigos para festas
- Fabricante de brinquedos e jogos
Escrito pela empresa
We're Puzzle Post – A small (but mighty!) team based in London that makes Puzzle Games Designed to be shared and bring people together. Whether you’re solving clues around the dinner table, racing to unlock a secret message, or trying to outwit your most competitive friend, our games are built for moments that get people talking (and thinking, and laughing- sometimes all at once)! We don’t do boring. We do stories with secrets, clues hidden in menus, and online vaults that won’t open unless you crack the code. Think: escape room meets dinner party meets “wait, what just happened?”. From writing storylines and designing puzzles to testing every clue and sending your game- we do it all ourselves, with a lot of care (and usually a lot of snacks). We’re big on surprises, obsessed with storytelling, and perfectionists about paper stock. Oh, and everything we make is 100% plastic-free and recyclable! You’ll find no plastic, no filler, and no boring bits- just original, immersive games made to surprise, challenge and delight. From birthday gifts, dinner parties, marriage proposals to Christmas morning chaos- we’ve got something for everyone!
Free UK Delivery
Royal Mail Tracked
Informações de contato
Reino Unido
- theteam@puzzlepost.uk
- puzzlepost.com
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Normalmente responde dentro de 2 semanas
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Great company to work with!
Great company to work with!
I am in the US and my order needed to ship to the US. We had a couple technical hiccups getting that international order situated but the communication from your team was quick & courteous. I couldn't have asked for better service. And my order arrived really fast! Keep up the great work!

Resposta de Puzzle Post
I'd like to leave a review after Xmas
I'd like to leave a review, after we've used the advent calendars and Xmas crackers :-)

Resposta de Puzzle Post
Excellent game
Excellent game, we all had fun and great communication with the company

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Excellent customer service
The customer service is absolutely excellent. Any query has been dealt with swiftly and with humour. I have altered delivery address with no problem and email receipt sent to confirm. Absolutely recommended organisation. AAA***

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So much fun!
The Traitors Christmas Crackers are an absolute hit! The game was really easy to follow, even for those who hadn’t seen the series, and we were all in stitches by the end. It brought so much laughter and excitement to the table, perfect for keeping everyone entertained after Christmas dinner. A brilliant mix of fun and a little bit of friendly competition. Definitely a must-have for Christmas this year!

Resposta de Puzzle Post
A well structured and fun group game
A great format for playing the classic traitors game! Everyone quickly got involved and loved it even some people who hadn’t seen the show. Perfect for round the table/would work really well extended over a whole evening or even weekend!! Would def recommend

Resposta de Puzzle Post
Missing pieces spoiled a potential great puzzle
Bought these as a trial run for activities for a party, the puzzles that we did have were great and a good mix for all people to be able to get involved. Great that you get two copies. However 2 of the 9 puzzles were missing so we could not complete the game without having to get the answers from the website. A disappointing ending to what should have been a good night.

Resposta de Puzzle Post
Perfect swap experience
I received two gifts of the same puzzle. Great communication and one was swapped for another in a no hassle exchange which just required me picking up the postal tab. Very friendly and personal response from a lovely company. We enjoyed the puzzle - solved with 9 mins to spare!

Resposta de Puzzle Post
An entertaining experience.
Generally we found this game absorbing and required our full attention. The clues were clearly set out and easy to follow. This was not to say that they were easy to solve and needed our full attention. Having done a few of this type of game before we only needed to use one of the hints provided which could be useful when things proved difficult. The suggested time was about right. All in all an entertaining experience well worth the cost.

Resposta de Puzzle Post
Fun to play as a family
We played as a family and really enjoyed solving the puzzles, which were varied and sufficiently challenging. We would have liked two copies of each puzzle, as we have had in all other Puzzle Post games.

Resposta de Puzzle Post
frustrating
as someone who loves escape rooms and is pretty good at figuring out whodunits, i thought i would be good at this. it took 4 college educated adults over 2 hours to figure out only half the answers. the hints are not helpful at all. Some of the clues are so simple that a five-year-old could do them, and some are so convoluted that we didn't even understand them after reading the answer.

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Top Notch Escape Game Experience!
High quality products with an amazing attention to detail. Order was shipped quickly!! Will order future puzzles!!

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The secret set
Fast delivery. Great game. Took 5 of us about an hour and a half to do.

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Excellent
Excellent! We had a problem with our purchase and the Puzzlepost team resolved it really efficiently. Great escape room game in an envelope and excellent customer care! Would definitely recommend.

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Love these games
Love these games, because they are not linear every one in the team can be clue busting at the same time.
Some clues are fairly straightforward others are much more difficult, which works well with a mixed team.
We love them so much we have completed all the adult puzzles from Puzzle post, Waiting for some new ones to be added.

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Great family fun
We really enjoyed puzzling our way through; we needed to get one clue which was straightforward and we had a great sense of achievement when we reached the end.

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escape rooms in an envelope
I gifted 4 of your escape rooms in an envelope at Christmas and everyone has said how much fun they were. I’ve now started buying them for friends for birthday gifts.

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Really good fun.
Absolutely loved this. Did the tennis puzzle with the (teenage) kids. I think TicTok might have sent out a search party for them. We were all totally engrossed for about an hour. Really good fun. We have already planned to do another one next Sunday.

Resposta de Puzzle Post
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