Needed a new Bosch main oven door seal as I wasn't prepared to pay the ridiculous prices direct from Bosch. Looked on Amazon and Ebay but couldn't find the right one for my oven so Googled make and m... Ver mais
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Veja o que dizem as avaliações
Brilliant spares website. Exploded diagrams make choosing the exact part a doddle. Much cheaper than I expected for genuine Bosch parts. And next day delivery meant our washing machine was up and runn... Ver mais
Excellent company. Needed new drawer fronts for my freezer as they had all broken. Ransom Spares had exactly what i needed at a very reasonable price. Communication about my order was fantastic,... Ver mais
I have a New World cooker. The knobs were damaged by heat after the oven door catch broke. Was pleased with order of replacement knobs although a little pricey at £17 for one. I was pleased with the... Ver mais
Detalhes da empresa
Sobre Ransom Spares
Escrito pela empresa
Traditional Family Company
Being a traditional family company we REALLY care about our customers.
Price Match Promise
Having strong relationships with our supplier ensures we can offer the very best prices.
Next Day Delivery
We understand that sometimes you need your parts fast. All our stock items are available for next day delivery in the UK.
One Stop Shop for Spares
We sell over 1 million spares, for over 500 brands making us a one stop shop for your spare parts.
You can call us on 0333 300 1293 or visit our website at www.ransomspares.co.uk
Informações de contato
Unit 3, BA21 5DL, Yeovil, Reino Unido
- ransomspares.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 24% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Found the part i was looking for with…
Found the part i was looking for with ease ordering was just as simple.
Part was delivered by Royal Mail who were first class.
Thank You.
Fast
Fast, reliable and most importantly they send the correct part!
Easy to order and fast delivery.
Easy to order and fast delivery.
Accurate product listings and a very…
Accurate product listings and a very reliable delivery. I have used Ransom Spares multiple times and every item fitted perfectly. Easy to navigate website and all round good service
Ease of order
Ease of order, great service and delivery as promised!
Ordered spares for a 17 year old Neff…
Ordered spares for a 17 year old Neff dishwasher and thought that we would struggle to find what we were looking for ,but thanks to Ransom spares not only did they have them in stock ,they despatched the same day and we received the spares the following day .Fitted perfect so thank you for a fantastic Service and we would recommend you and would have no hesitation to order from you in the future..
Wrong item sent - hassle from customer service trying to resolve
Ordered a wheel, code and picture on website are the correct one. they delayed sending anything for a week and when something finally arrived it was the wrong wheel, they are giving me hassle trying to get a refund and the item collected rather than actually sorting the matter
Able to supply parts for machines that…
Able to supply parts for machines that are well out of date. Spare part was exactly the same design and quality as the original. Well packed and delivered.
Replacing the front panel of my dishwasher.
I needed to replace the front panel of my John Lewis dishwasher as the handle had snapped off. Ordering the replacement panel was easy and it was mailed promptly. Without it I would have needed to replace my entire dishwasher.
I think this must be a scam sight
I think this must be a scam sight. No attempt has been made to send my purchase. Impossible to make contact.
Poor customer service: failure to respond to non-delivery of ordered item.
Ordered four gas hob burner caps. Three of the four caps arrived in a parcel, with an invoice which said all four were enclosed, as does the order information on their website. I raised a ticket to query the missing part, which they then duly closed three days ago without bothering to investigate. I have now raised a second ticket, as I have still not received the missing part their system thinks I’ve received. Their non-human contact system is yet another example of a company that is happy to make money whilst not bothering about their actual customers. So much for the “We started in a bedroom…” spiel on the website that I fell for…
It was easy and simple to order what I…
It was easy and simple to order what I needed .
I paid for next day delivery and I received the product next day.
The good thing about this website is cheaper than other websites.
Fantastic company and product
Perfect product, well packaged and received extremely fast !!! Nothing negative at all! Highly recommended.. thank you !!
Excellent company to deal with
I've only used Ransom a few times, but I found them excellent to deal with. Efficient, fast, no nonsense business. All transaction I've had, were executed exactly as promised. I would recommend..
Perfect product, great price, speedy delivery …
I bought a replacement shelf for Bosch fridge/freezer door. Branded Bosch, identical to the one we broke.
Website allows me to check its right for the model by code/model number.
It was cheaper & clearer than other sites.
Arrived quickly & well packed.
Fits perfectly.
Recommended company.
Very happy with product
Very happy with product. Arrived quickly and was perfect replacement.
Fridge/Freezer parts
Easy to use web site to find parts.fast delivery and great service, will use again
in stock and arrived the next day
in stock and arrived the next day. great service
Perfect
Perfect, website was really helpful in finding the right part and all the prices are there to see, ordering was straightforward and arrived in good time. Right part cheap price and no need for a new washing machine. If you want to repair rather than replace, Ransom Spares is worth a look 👍🏼
On the 7th September
On the 7th September, I ordered a replacement door shelf for my Hoover fridge at a cost of £35.35 incl. delivery. After waiting for around a week, I contacted them by email to seek an update on my order. I was informed they were awaiting stock from their supplier and it would be ready for despatch in a couple of day. On the 22nd September and still no order, I contacted them again and was told that it was 5 days overdue from their supplier and will despatch within 1 day as soon as it reaches their warehouse.
I was given two options;
1. wait for the stock to arrive
2. cancel for a full refund
I decided to cancel for a full refund. They informed me that a full refund will be processed.
On the 29th September I contacted them to find out when I can expect my refund, they replied telling me the incorrect refund amount of £13.99 was processed back to the original payment method I used when placing my order. This is false and I have not received any refund whatsoever and when I have tried contacting them again, they have stopped replying.
This company should be avoided at all costs. They have not refunded my money and I am left chasing them and they don't have the decency to reply. I since ordered the replacement shelf direct from Hoover Spares and had it delivered within 5 days.
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