Needed a new Bosch main oven door seal as I wasn't prepared to pay the ridiculous prices direct from Bosch. Looked on Amazon and Ebay but couldn't find the right one for my oven so Googled make and m... Ver mais
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Veja o que dizem as avaliações
Easy to find the part I was looking for to replace the seal on my dishwasher. Good price for part ordered then speedy delivery by Royal Mail. Excellent communication throughout the process. Job done!
Brilliant spares website. Exploded diagrams make choosing the exact part a doddle. Much cheaper than I expected for genuine Bosch parts. And next day delivery meant our washing machine was up and runn... Ver mais
Excellent company. Needed new drawer fronts for my freezer as they had all broken. Ransom Spares had exactly what i needed at a very reasonable price. Communication about my order was fantastic,... Ver mais
Detalhes da empresa
Sobre Ransom Spares
Escrito pela empresa
Traditional Family Company
Being a traditional family company we REALLY care about our customers.
Price Match Promise
Having strong relationships with our supplier ensures we can offer the very best prices.
Next Day Delivery
We understand that sometimes you need your parts fast. All our stock items are available for next day delivery in the UK.
One Stop Shop for Spares
We sell over 1 million spares, for over 500 brands making us a one stop shop for your spare parts.
You can call us on 0333 300 1293 or visit our website at www.ransomspares.co.uk
Informações de contato
Unit 3, BA21 5DL, Yeovil, Reino Unido
- ransomspares.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 24% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent company to deal with
I've only used Ransom a few times, but I found them excellent to deal with. Efficient, fast, no nonsense business. All transaction I've had, were executed exactly as promised. I would recommend..
Perfect product, great price, speedy delivery …
I bought a replacement shelf for Bosch fridge/freezer door. Branded Bosch, identical to the one we broke.
Website allows me to check its right for the model by code/model number.
It was cheaper & clearer than other sites.
Arrived quickly & well packed.
Fits perfectly.
Recommended company.
Very happy with product
Very happy with product. Arrived quickly and was perfect replacement.
Fridge/Freezer parts
Easy to use web site to find parts.fast delivery and great service, will use again
in stock and arrived the next day
in stock and arrived the next day. great service
Perfect
Perfect, website was really helpful in finding the right part and all the prices are there to see, ordering was straightforward and arrived in good time. Right part cheap price and no need for a new washing machine. If you want to repair rather than replace, Ransom Spares is worth a look 👍🏼
On the 7th September
On the 7th September, I ordered a replacement door shelf for my Hoover fridge at a cost of £35.35 incl. delivery. After waiting for around a week, I contacted them by email to seek an update on my order. I was informed they were awaiting stock from their supplier and it would be ready for despatch in a couple of day. On the 22nd September and still no order, I contacted them again and was told that it was 5 days overdue from their supplier and will despatch within 1 day as soon as it reaches their warehouse.
I was given two options;
1. wait for the stock to arrive
2. cancel for a full refund
I decided to cancel for a full refund. They informed me that a full refund will be processed.
On the 29th September I contacted them to find out when I can expect my refund, they replied telling me the incorrect refund amount of £13.99 was processed back to the original payment method I used when placing my order. This is false and I have not received any refund whatsoever and when I have tried contacting them again, they have stopped replying.
This company should be avoided at all costs. They have not refunded my money and I am left chasing them and they don't have the decency to reply. I since ordered the replacement shelf direct from Hoover Spares and had it delivered within 5 days.
It is impossible to contact the company…
It is impossible to contact the company by telephone when you cannot get an answer via the support app. My order is stuck in the pick stage of delivery and I have no way of raising the issue with company
Amazing service - thank you!
So refreshing to receive amazing customer service! The customer service team were incredibly helpful. Jhyssa & Ancheska, thank you for being so helpful and making my life easier. Very impressed and have no hesitation in recommending Ransom Spares ~ my "go to" destination for spares and replacements! Brilliant, professional service. Well done team!
Failed to deliver
Failed to deliver, delays etc. Agreed to cancel order as I found product elsewhere actually in stock. Promised a refund, never happened, then sent product 3 weeks later, and ignoring emails. Absolutely avoid this bunch of crooks
Wow a great service
Wow, what a service provided along with great prices!
My Bosch dishwasher had an error code E9, which left the washed dishes cold and not clean. When investigating it was to do with the heat pump.
On a Friday afternoon I stripped the machine apart to remove the heat pump and have a look. The heating element had no continuity when tested and you could see the track was burnt, so I started looking for spares.
I came across Ransom Spares and found a heat pump at a better price than elsewhere. I decided to pay a little extra for delivery so hopefully I could install over the weekend. I also provided a note with my order, stating that a Saturday delivery would be ideal for me. The order was placed at around 3pm on Friday. I had a reply within an hour to say that they had dispatched my order. And sure enough it comes Saturday.
All fitted and the dishwasher is back to it's best.
Thank you for the support and service you provided. I would highly recommend this company.
Good service
Easy to use website. All parts available that I needed. Prompt delivery. Will use again.
Easy to order and fast delivery
Easy to order and fast delivery. Great seller
Had just what we needed
Had just what we needed. Speedy delivery.
Good service
Ordered few times from them. I always find what i look for. Good selection of items. Quick delivery.
Used a few times now
Used a few times now - easy to use and find what you need.
Good and fast delivery
The price of the products is good and fast delivery
Prompt delivery of the part I needed
Prompt delivery of the part I needed. The correct item at a price I expected. Excellent service.
New washing machine motor. Great service!
I ordered a new washing machine motor. It arrived on time and it was in perfect working order! Highly recommended
Good price fast delivery
Best price online and I had installed the part 20 hours after ordering it!
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