Excellent service from YY! I had an absolutely excellent experience buying and setting up my new iPhone. YY was extremely helpful, patient and professional throughout the whole process. He took... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Gave me excellent service. Spent time sorting out issue i had when I was abroad. Responsible and reliable. The product itself is excellent.
A empresa respondeu
⭐⭐⭐⭐⭐ I can't recommend Y Y highly enough. The customer service is outstanding. He is always available to help, responds quickly, and follows up to make sure everything is under control and that... Ver mais
A empresa respondeu
You will go through hell trying to get your PAC code to go to another service provider @RCUK - I am the account holder. You have made it impossible to get through to someone to get the codes. I hav... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Celulares
- Empresa de telecomunicação
- Loja de acessórios para Celulares
- Oficina de reparos de celulares
Escrito pela empresa
RCUK is a full-service telecoms business that offers comprehensive business solutions and also has a chain of modern, independent telecommunications retail showrooms. We are proud to serve the UK and the communities surrounding our showrooms with all of their connectivity needs. We keep our communities connected. Whether a business needs unified communications or an individual wants the latest handsets and accessories on tailored contracts. We will always help find a bespoke deal that’s right for you or your company. Best of all, our phone lines are always open. We have unbeatable customer service. You’ve heard that before… but we mean it. Our friendly in-store experts will manage your account and all of your needs – we don’t believe in long waiting times on the phone, you can call our team directly anytime or just pop in to one of our showrooms in London or Manchester.
Informações de contato
92-94 Stamford Hill, N16 6XS, London, Reino Unido
- 0330 320 1111
- info@rcuk.com
- rcuk.com
4,5
Excelente
708 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service
Great service. Meir was so helpful as always.
28 de dezembro de 2025
Avaliação não solicitada
I visited the Golders Green branch…
I visited the Golders Green branch today thinking my son’s contract cost had doubled. Ishay quickly spotted that it was actually a charge for two months. Very helpful and honest thank you, Ishay!
10 de dezembro de 2025
Avaliação não solicitada
Resposta da RCUK
Hi
Thank you for taking the time to leave us a review. We are delighted to read that Ishai helped you out.
We hope to see you again soon.
All the best,
RCUK Golders Green
Thanks Rose communication
Thanks Rose communication, for your friendly, efficient, supportive, and very patient helpful service. All my needs were responded to so well... Nothing was too much or too difficult to ask for. Thank you to Meir Howard, and Keirushin for your support
Always a pleasure to shop here
2 de dezembro de 2025
Avaliação não solicitada
Resposta da RCUK
Hi Channah,
THank you for taking the time to leave us a 5 star review. We are delighted to read that you find our service friendly, efficient, supportive and helpful.
We hope to see you again soon.
All the best,
RCUK Stamford Hill
Would highly recommend
Great service! Meir was very polite and patient. Would definitely recommend!
28 de novembro de 2025
Avaliação não solicitada
Resposta da RCUK
Hi Sharona,
Thank you for taking the time to leave us a 5 star review. We are delighted to read that you received great service.
We hope to see you again soon.
All the best,
RCUK Stamford Hill
Super quick delivery
Super quick delivery, great service, would definitely recommend
19 de novembro de 2025
Avaliação não solicitada
Resposta da RCUK
Hi Francine,
Thank you for taking the time to leave us a 5 star review. We are delighted to read that you received great service.
We hope to see you again soon.
All the best,
RCUK
Ishai and Keiran helped me a lot with…
Ishai and Keiran helped me a lot with selling me the perfect phone. They even moved all my information from my old phone to the new one. I would definitely recommend RCUK to anyone looking for a new phone.
18 de novembro de 2025
Avaliação não solicitada
Resposta da RCUK
Hi Bayla,
Thank you for taking the time to leave us a 5 star review. We are delighted to read that Ishai and Keiran helped you find your perfect phone.
We hope to see you again soon.
All the best,
RCUK Golders Green
Boudene was very responsive
Boudene was very responsive. She was able to deal with my issue very quickly by troubleshooting to eliminate possible problems and settling on the best solution
12 de novembro de 2025
Avaliação não solicitada
Resposta da RCUK
Hi Nikita,
Thank you for taking the time to leave us a 5 star review. We are delighted to read that Boudene was very responsive.
We hope to see you again soon .
All the best,
RCUK Golders Green
YY was fast and efficient
YY was fast and efficient, great service, always recommended.
29 de outubro de 2025
Avaliação não solicitada
Resposta da RCUK
Hi Simcha,
Thank you for taking the time to leave us a 5 star review. We are delighted to read that YY was fast and efficient.
We hope to see you again soon.
All the best,
RCUK Stamford Hill
Great service- Shaya really helpful and…
Great service- Shaya really helpful and patient!
21 de outubro de 2025
Avaliação não solicitada
Resposta da RCUK
Hello,
Thank you for taking the time to leave us a 5 star review. We are delighted to read that you received great service.
We hope to see you again soon.
All the best,
RCUK Hillwood
Zevi was really helpful and kind
16 de julho de 2025
Avaliação não solicitada
Resposta da RCUK
Hello,
Thank you for taking the time to leave us a 5 star review. We are delighted to read that Zevi was really helpful and kind.
We hope to see you again soon.
All the best,
RCUK Manchester
Very helpful and friendly
Very helpful and friendly. I even went back twice for two issues I had with the phone and Meir was extremely patient and sorted the issues in a cordial and efficient manner! Thank you!
30 de setembro de 2025
Avaliação não solicitada
Resposta da RCUK
Hello,
Thank you for taking the time to leave us a 5 star review. We are delighted to read that you received helpful and friendly customer service.
We hope to see you again soon.
All the best,
RCUK Stamford Hill
Truly above & beyond
Truly above & beyond! In my 30 years of working professionally, RCUK have the best customer service department within any company I have worked with.
What they did to get the new iPhone to my boss, twice! Was amazing.
Staff like Anthony, the guy at the Golders Green branch who personally delivered the iPhone. Bianca & the South African sounding gentleman deserves bonuses!
30 de setembro de 2025
Avaliação não solicitada
Resposta da RCUK
Hi Anthony,
Thank you very much for taking the time to leave us a 5 star review. We are delighted to read how thrilled you were with our customer service, we always like to go above and beyond when we can.
We hope to see you again soon :-).
All the best,
RCUK Golders Green
Great customer service
Great customer service. Thank You Queen!
13 de agosto de 2025
Avaliação não solicitada
Resposta da RCUK
Hi Anthony,
Thank you for taking the time to leave us a 5 star review. We are delighted to see that Queen provided you with great customer service :-)
We hope to see you again soon.
All the best,
RCUK Team
RCUK are simply the best
RCUK are simply the best. Jade was incredibly responsive, so helpful and I felt that she and RCUK were there to ensure all was good and any issue sorted immediately and in my favour. Could not recommend highly enough. Five Stars all the way.
13 de agosto de 2025
Avaliação não solicitada
Resposta da RCUK
Hi Doron,
Thank you for taking the time to leave us a 5 star review. We are delighted to see that RCUK are simply the best :-)
We hope to see you again soon.
All the best,
RCUK Team
No pressure to spend at Stamford Hill Computers really…
Mujib at Stamford Hill Computers really knows his stuff. His friendly, respectful manner is really helpful when you're feeling anxious and finding it hard to decide what's best to do. No pressure to spend. I bought a refurbished laptop and am very happy with it.
8 de agosto de 2025
Avaliação não solicitada
Resposta da RCUK
Hi Jane,
Thank you for taking the time to leave us a 5 star review. We are delighted to see that you are very happy with the service we provided.
We hope to see you again soon.
All the best,
RCUK Stamford Hill
We appreciate RCUK and Boudene for…
We appreciate RCUK and Boudene for their outstanding support. Boudene has been incredibly helpful and accommodating with all our concerns, always responding promptly and ensuring our needs were met with professionalism and care. Thank you for going above and beyond!
6 de agosto de 2025
Avaliação não solicitada
Resposta da RCUK
Hello,
Thank you for taking the time to leave us a 5 star review. We are delighted to see that you were happy with our service.
We hope to see you again soon.
All the best,
RCUK
Wonderful!
Friendly, professional and helpful assistance by choosing a new provider.
Thank you! Made my day.
31 de julho de 2025
Avaliação não solicitada
Resposta da RCUK
Hi Aviva,
Thank you for taking the time to leave us a 5 star review. We are delighted to read that we made your day.
We hope to see you again soon.
All the best,
RCUK Golders Greern
great service and quick response!
22 de julho de 2025
Avaliação não solicitada
Resposta da RCUK
Hello Tziri, thank you for taking the time to leave us a 5 star review. We are delighted to see that you received great and quick service.
We hope to see you again soon.
All the best,
RCUK Golders Green
Excellent after-hours service
Late one evening I had somewhat of a Panic as one of our workers was in USA and was having a problem with his device which he needed urgently for work purpose. Sent an email “after hours” to RUCK and a lady by the name of Queen reached out to me, spent time trying to resolve the problem and never let go till job was done and solved. Thank you, you are indeed a QUEEN.
Very impressed by the service
10 de julho de 2025
Avaliação não solicitada
Resposta da RCUK
Hello,
Thank you for taking the time to leave us a 5 star review. We are delighted to hear that you received excellent out of hours service.
We hope to see you soon.
All the best,
RCUK
Disappointed with the service
Disappointed with the service.
I’m really unhappy with how things have been handled so far. I feel like I’m being overcharged, and when I’ve tried to reach out for help, I just keep getting passed around different departments only to be disconnected in the end. It’s been very frustrating not being able to speak to someone who can actually assist. I hope this can be resolved fairly and quickly.
10 de julho de 2025
Avaliação não solicitada
Resposta da RCUK
Hi Ushi,
We're really sorry to hear about your experience and understand how frustrating this must have been for you. This is not the level of service we aim to provide, and we’d like to make things right as quickly as possible.
Please email us at retail@rcuk.com with your name and contact number, and a member of our team will be in touch with you as soon as possible to resolve this.
Thank you for bringing this to our attention.
Best regards,
RCUK Manchester
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