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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I live in the U.S. and shop on line at your store, so while I was on holiday, shopping in person was on my to do list. My experience was fantastic. Shopping during the week was key, I had all the atte... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Fantastic store, with really high quality products. Staff were incredibly helpful and offered great advice, as well as input on sizing and hemming the trousers I bought. Allowed us to try on various... Ver mais

Avaliado com 5 de um total de 5 estrelas

Went into the store today when we arrived in London, the staff were lovely and super inviting. When we went downstairs we were greeted by Tony who was super knowledgeable, guided us on everything we w... Ver mais

Avaliado com 5 de um total de 5 estrelas

I usually order online but decided to pop into the shop. Great store. Very welcoming by the friendly staff. Relaxed atmosphere. Nice layout on main floor and downstairs. Terrific quality items.... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de roupas eróticas
  2. Sex shop

Escrito pela empresa

REGULATION has over 30 years experience in manufacturing and retailing male fetish clothing & accessories in the UK. Established in 1991, we specialise in high quality latex & leather clothing, bondage equipment and gay fetish toys. Our online store serves customers worldwide whilst our London workshop team create our range of unique products for the specialist market and Fetish scene as a whole.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

626 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

High Quality

High Quality, discrete packaging. Everything you need all in one place.

4 de novembro de 2019
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Giving out personal information to random customer, No response from customer services. Buyer beware

When the item arrived it was not as advertised and had clearly been returned by another customer as his hand written note was at the very top of the box. I attempted to contact Regulations customer service who admitted the description on the website was misleading and that they would be amending it so as to avoid confusion in future. I took screenshots of the website prior to ordering which I attached in my emails with Kris but was only offered a paltry copy and pasted conciliatory gesture and they tried to brush off the seriousness of leaving all the prior customers full name, personal mobile number, full home address and email address in the box, despite them asking me to destroy the letter since they knew they were at fault. Since then they have not responded to any of my emails. The most appalling customer service I have dealt with from any company, they weren't remotely concerned over the GDPR breach so if discretion is important to you when ordering from this retailer I would be very wary. Its now 10 days later and I have a product I cannot use, a company that will not respond and 420 pounds out of pocket.

8 de outubro de 2019
Avaliação não solicitada
logotipo da REGULATION

Resposta da REGULATION

Hi there,
I'm sorry you were unhappy with our service. I can assure you, the response you received was not a copy & paste apology. We did discuss this in the office and felt that the offer we made was fair. We also contacted the customer affected regarding the letter you received as soon as we were informed. We take GDPR and customer data very seriously. We took a few days extra to respond due to internal discussions but so sorry this was later than you would have liked.

Regards,
- Pete

Avaliado com 4 de um total de 5 estrelas

Big fan here

I've always been a fan of Regulation, as I used to live quite close to their Islington store. Not only was their selection great, the prices weren't (very) eye-watering either. Now I'm living on literally the other side of the globe, their service is just as good.

In honour of Locktober, I ordered a chastity device on the 1st and, in true Regulation style, it was delivered here this afternoon - the 7th! That's not bad for a trip of over 10,000 miles!

As for the device, it's really comfy (although I'm not 100% sure whether that's a good thing or bad just yet) and I consider it money well spent.

Regulation is my 'go to' store when I'm thinking pervery - it should be yours too.

7 de outubro de 2019
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Good quality products

Good quality products
Fair price for what you get
Well discreetly packaged and sent out within a couple of days.
Will buy from them again!

4 de setembro de 2019
Avaliação não solicitada

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