I wasn't happy when I noticed I had been charged after the trial period, and my first impression wasn't great. I contacted customer support and explained my concerns. To their credit, the support... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I was genuinely surprised at how quickly the rental offers started coming through after signing up. It made searching for properties so much easier and saved a lot of time. A great platform for anyone... Ver mais
A empresa respondeu
I had a trial of this premium subscription and cancelled the day it was due to renew. I contacted the support team and asked them to cancel the debit attempt. After being told they couldn’t... Ver mais
A empresa respondeu
I signed up for Rentumo thinking it was a one-time access, but later realized I had subscribed to a recurring plan. That was my mistake for not reading more carefully. I reached out to their sup... Ver mais
A empresa respondeu
Detalhes da empresa
- Companhia gestora de propriedade
- Imobiliária de Apartamentos
- Imobiliária
- Corretores de Imóveis
- Corretora de aluguel de imóveis
Sobre Rentumo AU
Escrito pela empresa
From studios to family homes, Rentumo.au makes searching and connecting easy: all in one place.
Ready to start your search for a new home? 👇
Discover all listings
Informações de contato
Austrália
- info@rentumo.au
- rentumo.au
4,3
Excelente
97 avaliações
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Customer service quick and responsive
Answered all questions asked. Was quick j responding to all queries
17 de setembro de 2025
Avaliação não solicitada
Resposta da Rentumo AU
Hi Julie, thank you for your review!
Refund
I had some initial confusion regarding a subscription charge, but the customer support I received was excellent. They were very understanding of my situation and promptly offered me a full refund. I really appreciate their professional and helpful approach.
13 de setembro de 2025
Avaliação não solicitada
Resposta da Rentumo AU
Hi Barun, thank you for your feedback, great to hear!
Helpful and friendly
Sam was very helpful after I accidentally signed up to a subscription, he helped me to fix it up and had great customer service, Thanks
12 de setembro de 2025
Avaliação não solicitada
Resposta da Rentumo AU
Hi Rebecca, we truly appreciate the review! 🙌
Customer Service
Excellent service — professional, efficient, and very customer-focused. I wouldn’t hesitate to reach out again if I need support in the future.
12 de setembro de 2025
Avaliação não solicitada
Resposta da Rentumo AU
Hi Karen, thank you so much! Don't hesitate to reach out to us if we can be of any help again in the future!
After a little back and forth,Sam …
After a little back and forth,Sam ended up being a great help, and in a timely manner, great customer service,
Thanks Dave.
6 de setembro de 2025
Avaliação não solicitada
Resposta da Rentumo AU
Hi David, happy to hear we could be of service! 🙌
Communication is on point
Communication is on point, very helpful information given, beautiful customer service and easy to understand. The effort that has and is given is much appreciated, by many.
10 de setembro de 2025
Avaliação não solicitada
Resposta da Rentumo AU
Thank you for your review, Christopher!
Sneaky $65 p/m subscription
Scamming putrid dogs. As if it’s not hard enough to find a rental! These farks want $65 a month for what domain does for free. Sneaky, and disgusting behaviour. Quite un-Australian
10 de setembro de 2025
Avaliação não solicitada
Resposta da Rentumo AU
Hi Jaa, thank you for your feedback. We’re sorry to hear about your experience. We have tried to reach out to you in order to have a look into your situation and try to resolve it. Unfortunately we didn't receive any response from your side. We highly value customer satisfaction, as is also visible from our other Trustpilot reviews, so don't hesitate to reach out to us if you'd still like to see if we can resolve your issue.
It's like a scam
It's like a scam. Also so expensive subscription
8 de setembro de 2025
Avaliação não solicitada
Resposta da Rentumo AU
Hi Uzi, thank you for your feedback. We’re sorry to hear about your experience. We have tried to reach out to you in order to have a look into your situation and try to resolve it. Unfortunately we didn't receive any response from your side. We highly value customer satisfaction, as is also visible from our other Trustpilot reviews, so don't hesitate to reach out to us if you'd still like to see if we can resolve your issue.
Resposta da Rentumo AU
Thanks, Monique!
Helpful
This company came to a resolution that fixed my issue, however i’m not sure why my issue happened in the first place and could’ve been prevented. But overall they were extremely helpful.
5 de setembro de 2025
Avaliação não solicitada
Resposta da Rentumo AU
Thank you for your feedback, PrixT! We definitely take your feedback seriously and we took it into account in order to continuously improve our service.
Very good customer service
Very good customer service . Reply straight away to request .
5 de setembro de 2025
Avaliação não solicitada
Resposta da Rentumo AU
Thanks, Michelle! That's what we're here for! 💪
Professional
Professional , understanding and very helpful.!I would recommend .!
4 de setembro de 2025
Avaliação não solicitada
Resposta da Rentumo AU
Thank you for taking the time to write this review, Sylvia!
Resposta da Rentumo AU
Hi Damien, thank you for reaching out to us with you issue! Happy to have been of service!
Service
Service.They had helped me finalise the account and stopped my subscription.thanks
9 de julho de 2025
Avaliação não solicitada
Resposta da Rentumo AU
Hi Dennise, thank you so much for taking the time to leave your feedback! 💪
Awesome company awesome staff very…
Awesome company awesome staff very quick to rectify any problems fast response back with emails
7 de julho de 2025
Avaliação não solicitada
Resposta da Rentumo AU
Hi Maree, thank you for your kind words! 💪
Thank you for being so kind and…
Thank you for being so kind and understanding and agreeing to a refund after I mistakenly and unknowingly signed up for a monthly subscription.
I appreciate the support and help as I'm navigating a hard time in my life.
Thank you again
2 de julho de 2025
Avaliação não solicitada
Resposta da Rentumo AU
Hi Sarah, thank you taking the time to leave your feedback! It's truly appreciated :)
Happy we could be of help!
Good Support – Issue Resolved
I signed up for Rentumo thinking it was a one-time access, but later realized I had subscribed to a recurring plan. That was my mistake for not reading more carefully.
I reached out to their support team, and they were polite and helpful. They explained everything clearly and resolved the issue without hassle.
Appreciate the professional service and thanks Sam!
27 de junho de 2025
Avaliação não solicitada
Resposta da Rentumo AU
Hi Ismael! tThank you for taking the time to leave this review, it's much appreciated! 🙌
Prompt response to request.
Sam did a great job in addressing my request, and accomplished this in the same day. Rentumo is efficient in sending rental property information to the home-seeker that is relevant to what is required. 👍
12 de junho de 2025
Avaliação não solicitada
Resposta da Rentumo AU
Hi Jeanette, thank you for your feedback!
A pleasure to deal with
I would sincerely like to thank Sam from the Rentumo Support team for his promptness and patience dealing with my problem. He gave me very simple instructions to follow to solve it. Even though it turned out to be my mistake, Sam was great to deal with. Very professional and courteous . Thanks Sam
11 de junho de 2025
Avaliação não solicitada
Resposta da Rentumo AU
Hi Patrick, really appreciate your kind words! Don't hesitate to reach out in the future if there's anything else we can help you with!
Tailored the search to help identify…easy to use
Tailored the search to help identify properties
24 de maio de 2025
Avaliação não solicitada
Resposta da Rentumo AU
Great to hear, thank you for your review!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.