Scott came out to replace the screen panel on our LG TV under our John Lewis warranty. He was prompt, courteous, and exceptionally polite—he even insisted on taking his shoes off, which was a lovely... Ver mais
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I received a text giving a 2 hour slot the evening before and the engineer Pete also sent a text 30 minutes before arrival, I was really pleased with the way I was kept informed. Pete was professiona... Ver mais
Scott, repaired my LG OLED TV which I bought via John Lewis, the power board was the culprit and as soon as he was able to source the part the TV was back up and running like nothing happened to it, c... Ver mais
My experience with the repair guys has been a positive one. Tv was collected within the 3 hour slot. Scott arrived, was very knowledgeable, explained what the process would be and a rough time scale... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We are the South West’s leading independent TV & appliance repair centre providing workshop repair facilities and in-home support for home entertainment equipment and domestic appliances.
Informações de contato
4 Grace Rd S, Marsh Barton, EX2 8QE, Exeter, Reino Unido
- 01392 409701
- customerservice@repairguys.co.uk
- repairguys.co.uk
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Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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Top Company
Matthew has been out to my washing machine several times now as I work it hard. He came again this morning, he’s helpful, very polite and always explains what he’s doing. He’s also incredibly patient with my adult son with autism.
I’d thoroughly recommend this company

Resposta da Repairguys
SMEG oven repair
Communication on when an engineer would arrive was excellent. Mathew was on time for each visit and fixed our oven.

Resposta da Repairguys
Excellent service
Matthew was excellent. Problem solved in minutes, I was given helpful advice for future maintenance.

Resposta da Repairguys
Five stars
Hayden arrived on time and had ensured he had all the necessary parts for the repair in advance. Completed and tested the repair before replacing the appliance and leaving the area clean and tidy. Very professional and polite making sure he explained what had been done and how to follow up in necessary. Very happy with the service thank you.

Resposta da Repairguys
Hayden was fantastic
Hayden was fantastic, polite quick and thorough! Spoke with Samsung technical when intially the fix wasn’t Fixed and they worked out what needed replacing and today came and got us sorted. Would recommend his work all

Resposta da Repairguys
Mathew
Matthew was very helpful knowledgeable and polite explained everything ...Thanks...

Resposta da Repairguys
Hayden was amazing fixing our washing…
Hayden was amazing fixing our washing machine. He went out of his way to get an extra part for it that was needed, travelling some distance to get the job done on the same day. Would recommend having repairs with this company.

Resposta da Repairguys
Courteous and professional
Scott diagnosed the problem with our tv; the part was ordered and tv fixed promptly. He was professional, courteous and knowledgeable.

Resposta da Repairguys
Very unhelpful
Very unhelpful. Declined to offer non-warranty repair support for a Sony surround system in the Dorset region as I'm a "postcode out of their area", despite being verbally recommended by Sony customer service, and clearly saying Dorset on their website. Wouldn't even confirm if parts are available for a one year old Sony product and wanted money up front just to have a conversation. If they don't know what's advertised on their website I wouldn't trust these guys to repair anything.

Resposta da Repairguys
Big shout out to Matthew who came to…
Big shout out to Matthew who came to look at our dishwasher. He was prompt, professional, friendly and very knowledgeable. Put my mind at ease and will organise parts required and arrange repairs ASAP *****

Resposta da Repairguys
5* service from Matthew
I contacted The Repair Guys on a Tuesday, expecting to have to wait at least a week for an engineer visit. I was told there was an engineer available the following day. Matthew arrived on time, quickly identified that the leak from our washing machine was because of a split in the door seal. He had a spare and had the problem sorted, including a test cycle and re-calibration of the drum, within half an hour of his arrival. Matthew was efficient, organised and informative throughout his visit. Well deserving of 5*

Resposta da Repairguys
Matthew arrived when expected
Matthew arrived when expected, was friendly and helpful. Completed the repair and left everything clean and tidy. Great job

Resposta da Repairguys
Really helpful and knowledgeable
Really helpful and knowledgeable. Got our dishwasher back and running, so the wife's happy! Cheers

Resposta da Repairguys
Repair of TV
Fast on time and quick thank you for the repair to my to Scott

Resposta da Repairguys
As usual even though you specify the…
As usual even though you specify the problem , they never turn up with any parts, hence I'm still without my washing machine and I don't know when they are coming back to actually do the job. Waste of time insuring it.

Resposta da Repairguys
What a lovely guy matthew is
What a lovely guy matthew is, he was so polite and friendly, nothing was to much trouble, thank you matthew for making a inconvenience more pleasure with your visit, i appreciated your knowledge on the fridge freezer, its always good to know what the issue are with the faults that have caused the breakdown xxx

Resposta da Repairguys
Scott delivered and set up our repaired…
Scott delivered and set up our repaired tv, great service and arrived when said he would

Resposta da Repairguys
Great service from Scott
Great service from Scott. Clean and tidy service to repair my TV.

Resposta da Repairguys
Very happy with the service
Very happy with the service thank you scott

Resposta da Repairguys
Scott from the repair guys
Scott arrived at the time he said he would be with us, he was very professional and knowledgeable.

Resposta da Repairguys
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